Agus Santoso

Citra Garden 2 Blok O2/9 Jakarta | 0811-8880-5379 | scmwhite24@gmail.com

linkedin.com/in/agus-santoso-847228258

Operational General Manager

SCM Process Improvement > Monthly Close Process > Increase in Profitability
Deliver multi-million dollar returns in growth and profitability by developing continuous
improvement of SCM activities and assisting operations leadership to identify and leverage
opportunities for cost savings and revenue increases. Drive change – including system, SOP, and
reporting automation to propel organization forward in competitive business globally.

Key Value Areas

• Strategic Planning & Forecasting • Budget Creation Management •Sales, Procurement, Warehouse
• Complex Problem Solving • Cross Functional Collaboration Logistic Optimization.
• Continuous Improvement • Supply Chain Enhance •Service Level Improvement

Professional Experience
Clinic Rama & Shita, Purwakarta, West Java | October 2018 - Present
Operational General Manager(5 Tahun )

Led, Planned, Monitored, Evaluated of Community Health Services, and Developed aspects related to Sales & Marketing,
Projects & Estimation, Supply Chain Management, Finance & Accounting, in the company, in order to be able to support the
achievement of company targets in Operational Excellence and High Performance Organization. As well as ensuring that the
company's assets and going concerns are well maintained.
Key Accomplishments :
▪ Improved Operating Income > 15% by negotiating with stakeholder in managing 15 CLINICS to bring
outdated revenue – sharing agreement into alignment with current market conditions around
Purwakarta area.
▪ Trimmed Monthly Reporting volume 50% ( from 30 pages to 15 pages ) and cut process completion
time three days by streamlining management reporting.
▪ Contributed expertise on Supply Chain Management skills ; reviewed impact of proposed new planning
tools on current organization, as well as implementation options for 2023 planning.
▪ Drive customer satisfaction improvement through outreach and customer appreciation programs as
well as one on one phone calls to follow issues.
▪ Ensured Facility maintenance leading regional reputation for service, knowledge and satisfaction
▪ Analyzed and forecasted trends and made recommendations to management
▪ Oversaw Sales Team, Health workers, Midwives, Nurses, Entrepreneurship doctors, motivated toward
goals and Coached for improvement.
▪ Maintained Inventory of Medical Devices, Ordered Supply, and Equipment spread across 15 Clinics.
▪ Obtained a satisfactory category rating during the implementation of National Clinical Accreditation in
Purwakarta area.
▪ Assessed membership levels and developed marketing strategies.
 Agus Santoso
Citra Garden 2 Blok O2/9 Jakarta | 0811-8880-5379 | scmwhite24@gmail.com
linkedin.com/in/agus-santoso-847228258

Professional Experience
PT. PANASONIC Shikoku Electronics Indonesia | Bekasi | May 2006 - Sep 2018
Senior Manager – Logistics and Supply Chain Management (12 Tahun )
In charge of every stage of Panasonic’s supply chain from purchasing raw materials to production.
It must be ensured that the product came at just the right time and coordinated storage for it, So
nothing went missing or damaged along this complex process.
Key Accomplishments :
▪ Managed a supply chain spanning Panasonic Manufacturing Plant in MM2100 Cibitung, Developed
sourcing strategies, oversaw $200M in annual supply chain spend.
▪ Built a long term relationship with suppliers, and defined procurement strategies, and implemented
process improvement initiatives to reduce operational costs by 15 %.
▪ Conducted supply chain planning , oversaw the distribution, and leaned operations, supported
product development activities, and managed 750 suppliers.
▪ Achieved an inventory accuracy of 95% in accordance with the standards required by company
management .
▪ Successfully run the JIT or Just In Time system for all shipments of goods from vendors so as to create
efficiency and optimal use of warehouse space and improved.
▪ Generated daily, weekly, and monthly reports to provide stakeholders with accurate data & insights
regarding current stock level by category and location.
▪ Managed a team of 3 direct reports, directed 160 staff members, 3 warehouses with manufacturing

PT. Indonesia EPSON Industry, EJIP Cikarang | January 1996 – April 2006
Manager - Supply Chain Management (10 tahun )
Managed supply chains for a Printer Manufacturing Plant in Cikarang area consisting of 10K manpower,
enhanced inventory management processes, and coordinated $ 250M in annual supply chain spend.

Key Accomplishments :
▪ Reduced WIP by $2.5 mil, reduced stores $1.7 mil, reduced lead times/throughput by 30%, effecting
cash flow from negative to positive +
▪ Improve 25% of quality assurance operation by inspecting materials and verifying delivery compliance
▪ FILLRATEfrom60% to95% within 3 months
▪ Managed to reduce safety stock by 0.08% or reduce stock components from 29 million US dollars to
20 million USdollarsfor9months running.
▪ Uniformity of packaging through plastic containers as a substitute for cardboard box packaging which
is easily damaged and dirty.
▪ Identified and qualified 1K suppliers, and led negotiations to secure optimal pricing, and continually
monitored supplier performance , which save over $500K per year.
▪ Reengineered and collaborated product packaging resulting in 20% cost saving and warehouse
optimization; while bringing a better product and brand to the market.

EDUCATION : Bachelor’s degree | Strata 1 – English Letter | 1996 – 2001 | Universitas Nasional Jakarta.

REFERENCE : 1. dr. Dewi MM.Kes | Klinik Rama & Shinta | +62 852-1946-5248 | +62 819-1168-0729
2. Bp. Nino Hartanto | PT.Indonesia Epson Industry | +62 815-8602-5567 | +62 814-1002-5030
3. Bp. Regen | PT.Labersa | +62 811 – 1632-408