Underline the appropriate answer for the following multiple choice
questions
1.) A retailer's is the key to its ability to attract customers.
a. Location
b. Pricing system
c. Promotion system
d. Store personnel
2.) Includes all of the activities involved in selling goods or
services to those who buy for resale or business use.
a. Retailing
b. Wholesaling
c. Bartering
d. Purchasing
3.) The fastest growing segment of retailing is
a. Nonstore retailing
b. Warehouse stores
c. Hyper marketsd. Category killers
4.) store are bigger and transparent and show much of what is
going on in-
a. Window Displays
b. Gondolas
c. Racks
d. Shelves
5.) In the distribution channel, has the direct touch with
consumers.
a. Producer
b. Wholesaler
c. Agent
d. Retailers
6.) is a branch of philosophy that deals with values relating to
human conduct, with respect to good and wrong or bad actions
and has relevance in retail too.
a. Social Class
b. Ethicsc. Social Stratification
d. Religion
7.) Supermarket is a kind of
a. Wholesale
b. Distributor
c. Dealer
d. Retail store
8.) refers to basic directional decisions and consists of the
important actions necessary to realize these directions in order to
gain sustained competitive advantage.
a. Business strategy
b. Strategy
c. Ethics
d. promotion system
9.) Retailer is a person who sells the goods in a
a. Large quantitiesb. Small quantities
c. Botha &b
d. None of these
10.) represents how a retailer is perceived by consumers and
others.
a. Image
6. Sales
c. Profit
d. None of these
11.) Which of the following is NOT an example of non-store
retailing?
a. Mail order
b. Party plan
c. Department store
d. Catalogue shop
12.) Which of the following is not the Commercial Sources of
Consumer Informationa. Displays
b. Packaging-
c. Acquaintances-
d. Websites
13.) In which help of the retailer pays an outsider party to
undertake one or more of its operating functions?
a. Outsourcing
b. Credit management
c. Computerization
d. None of these
14.) E-tailing refers,
a. Sale of electronic items in a store
b. Catalog shopping
c. Music store
d. Retailing shopping using the internet
15.) Which analysis compares the strengths and weaknesses of a
firm against the opportunities and threats in the externalenvironment?
a. Environmental analysis
b. Business analysis
c. SWOT analysis
d. None of the above
16.) The best way for a retailer to differentiate itself in the eyes of
the consumer form the competitions is to.
a. Increase advertising of sale items
b. Offer the lowest prices in town
c. Always be well-stocked with the basic items that
customers would expect to find in your store
d. Not sell any of the brand names the competition is selling
17.) Which of the following areas should not be taken into
consideration when formulating a retailer's promotional strategy?
a. The retailers credit customers
b. The price level of the merchandisec. Merchandise inventory levels
d. The retailer's net worth
18.) Which factor indicates the nature and direction the economy
in which a firm operates?
a. Economic environment
b. Gross national product
c. Competitive position
d. Operating environment
19.) Business composition is the term used while framing the
following strategies.
What are they?
a. Corporate strategy
b. Marketing strategy
c. Business strategy
d. Both aandb
20.) What word best describes the relationship between a
retailer's pricing decisions and the merchandise, location,
promotion, credit, services, image and legal decisions that retailers
must make?a. Independent.
b. Separate.
c. Interactive.
d. Competitive