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Perceived sources of occupational stress among Chinese off‐shore oil


installation workers

Article in Stress and Health · December 2002


DOI: 10.1002/smi.948

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Stress and Health
Stress and Health 18: 217–226 (2002)
Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/smi.948

Perceived sources of
occupational stress among
C h i n e s e o f f -s h o r e o i l
installation workers
Tze-Wai Wong,1Ł,† Wei-Qing Chen,2 Tak-Sun Yu,1 Yan-Zu Lin3 and Cary L. Cooper4
1
Department of Community & Family Medicine, The Chinese University of Hong Kong,
Shatin, New Territories, Hong Kong SAR, PR China
2
Department of Epidemiology, School of Public Health, Sun Yat-Sen University,
Zhongshan Road II, Guangzhou, PR of China
3
Worker’s Hospital of the West Company of South Sea of Chinese Off-shore Oil
Company, Zhanjiang, PR China
4
Manchester School of Management, University of Manchester, Institute of Science &
Technology (UMIST), PO Box 88, Manchester, UK

Summary
To explore the perceived sources of occupational stress and their relative importance among Chinese
off-shore oil installation workers, we used a self-administered questionnaire to study 51 stressors
associated with off-shore oil work among 561 Chinese workers in a state-owned oil company. The
mean scores of 51 individual stressors were calculated and ranked. Factor analysis was used to
identify nine sources of stress which were also ranked according to their standard mean scores. The
top four sources of stress were, in descending order of importance: ‘physical environment of the
workplace’, ‘safety’, ‘interface between job and family/social life’ and ‘career and achievement’. The
perceived sources of work stress in Chinese workers were different from those reported in earlier
studies on UK off-shore oil workers. These differences might be attributable to socio-cultural factors
or possibly, changes in perception to stress over time. A better understanding of the sources of stress
is essential to promote the physical and mental health of off-shore oil workers. More cross-cultural
comparative studies would be useful in elucidating the influence of socio-cultural and environmental
factors on stress perception. Copyright  2002 John Wiley & Sons, Ltd.

Key Words Introduction


occupational stress; off-shore oil work; Chinese
Owing to the harsh working environment, off-
shore oil production is widely regarded as stressful
work (Parkes, 1998; Sutherland, & Cooper, 1989;
Sutherland, & Flin, 1989). This includes the
Ł
Correspondence to: Professor Tze-Wai Wong, Depart- arduous ocean climate, periodic isolation from
ment of Community & Family Medicine, Faculty the family and community, living and working
of Medicine, The Chinese University of Hong Kong, in confined areas, the risks involved in helicopter
4/F., School of Public Health, Prince of Wales Hospital, and ship travel, rough seas, the monotonous mode
Shatin, N.T., Hong Kong. of life and environment, and the special demands

E-mail: twwong@cuhk,edu.hk and constraints inherent in off-shore work (Parkes,

Copyright  2002 John Wiley & Sons, Ltd.


T.-W. Wong et al.

1998; Sutherland, & Cooper, 1989; Sutherland, management problems; factors intrinsic to the job;
& Flin, 1989). Such stressful work not only the ‘uncertainty’ element of the work environment;
influences the health and lifestyle of the off- living in the off-shore environment; safety; the inter-
shore workforce, but also affects their families face between job and family, and career prospects
(Aiken, & McCance, 1982; Cooper, & Sutherland, and reward.
1987; Gann, Corpe, & Wilson, 1990; Norman The off-shore oil production in China has rapidly
et al., 1988; Parkes, 1992, 1994; Rundmo, 1992a, increased over the past decades. There are now
1992b, 1994; Sutherland, & Cooper, 1991; Taylor, thousands of off-shore oil production workers. A
Morriceet, Clark, & McCann, 1985; Ulleberg, & socialist country with an ancient civilization, China
Rundmo, 1997). The stress experienced by workers has developed an economic system with a distinc-
in this occupation has attracted the attention tive cultural background (Lai, 1995; Lin, & Lai,
of researchers in the disciplines of occupational 1995; Xie, 1996). The key cultural tenets in China
medicine, psychiatry, psychology and sociology. today are influenced by the traditional cultures
According to the Michigan occupational stress of Confucianism, Taoism, Buddhism and Mao’s
model, it has been suggested that occupational communism. Harmony, hierarchy, collectivism and
stress is a complex, multivariate and dynamic pro- personal relations, attributes emphasized by Con-
cess in which stressors, perceived stress, short-term fucian ethics, all have a significant influence on
response, enduring health outcomes, and modi- Chinese belief, attitude, and practice in their work
fying variables are all inter-related (Cooper, & and life. Under the socialist system, China’s state-
Marshall, 1976; House, 1980; Israel, Baker, Gold- owned enterprises, besides operating a business,
enhar, & Heaney, 1996; Williams, & Cooper, also provide work and social support for their
1996). In this model, whether a potential stres- employees. The organization and management of
sor produces an enduring health outcome or not these companies are quite different from those of
is in part dependent on the extent to which the their Western counterparts. In view of the socio-
person perceives the condition as stressful and cultural characteristics of the Chinese off-shore oil
responds to it. In addition, his/her perception and workers, we hypothesized that career achievement
response are also affected by a number of modi- and family concerns are major occupational stres-
fying variables (socio-demographic characteristics, sors among these workers, in addition to the harsh
personality, social support, etc.). physical environment of the oil platforms. The
A typical occupational stress model indicates that objective of this study is to explore the perceived
the source of occupational stress comes mainly sources of occupational stress and to determine
from six aspects (Israel et al., 1996; Sutherland, & their relative importance among Chinese off-shore
Cooper, 1989). They are: (1) stressors intrinsic to oil workers.
the job itself, including workload, poor physical
working condition, shift work and physical dan-
ger; (2) role-based stress, involving role conflict,
role ambiguity and responsibility; (3) relationship Subjects and methods
with others at work, e.g. supervisors, colleagues
and subordinates; (4) stressors related to career A cross-sectional study was conducted among
development, including under-/over-promotion and 561 (96.6 per cent) out of 581 male off-shore
the lack of job security; (5) stressors associated workers on oil-platforms in the South China
with organizational structure and climate, involv- Sea. Their ages ranged from 20 to 55 years,
ing restrictions on behaviour, office politics, the with a mean of 32.4 years. The majority (68 per
lack of effective consultation and participation in cent) attained a secondary school level education;
the decision-making process, and (6) the interface 5 per cent completed only primary school; 15 per
between home and work, which refers to the rela- cent finished post-secondary college, and 12 per
tionship between work demands and family/social cent were university graduates; 68 per cent were
demands i.e. the stressors that over-spill from one married. The mean duration of working off-
life arena to the other. Based on this model, two shore was 8.2 years. The subjects were divided
studies were conducted among off-shore oil work- into 12 occupational groups: drilling workers,
ers in the United Kingdom (Sutherland, & Cooper, attending personnel, deck workers, electricians,
1989, 1996). Both studies reported that these work- mechanics, service workers, managers, material
ers perceived stress at work from the following workers, power workers, derrick workers, turbine
domains: relationships at work and at home; site workers, and others.

218 Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002)
Stress among Chinese off-shore oil installation workers

The perceived sources of occupational stress in all workers were then calculated. To compare the
these workers were measured with the occupational relative importance of these factors as sources of
stress scale (OSS), adapted from the questionnaires stress, a standardized mean score of each factor
developed by one of us (C.L. Cooper) in previous was computed by dividing its mean score by
studies (Cooper, Sloan, & Williams, 1988; Cooper, its maximum value. All statistical analyses were
& Sutherland, 1987; Sutherland, & Cooper, 1996). performed with SPSS for windows, version 9 (SPSS,
The OSS covered 51 items (stressors) that described 1999).
the sources of stress associated with off-shore oil
installation work. Subjects were asked: ‘Are the fol-
lowing items a source of stress for you?’ and a 1–6 Results
Likert scale was used for each item (1 D Very def-
initely not a source, 2 D Definitely not a source, Sources of stress
3 D Generally not a source, 4 D Generally is a
source, 5 D Definitely is a source, 6 D Very defi- Nine factors (with Eigenvalues >1) were obtained
nitely is a source). Many items (those concerning from the 51 items of the OSS and explained 62.5 per
the interface between job and family/social life, cent of the total variance. Except for three items,
safety, management problems and relationship with the factor loading of all items retained in each of
others at work, the physical environment of the the nine factors was higher than 0.4. These factors
workplace, the living environment and the orga- have been defined in a previous report (Chen et al.,
nizational structure) were based on those used 2001) according to the nature and contents of the
for off-shore oil workers in the UK (Cooper, & stressors, as follows: ‘the interface between job
Sutherland, 1987; Sutherland, & Cooper, 1996). and family/social life’, ‘career and achievement’,
Most items concerning career and achievement ‘safety’, ‘management problems and relationships
(five of seven) and managerial roles (three of four) with others at work’, ‘physical environment of
were adapted from the Occupational Stress Indica- the workplace’, ‘living environment’, ‘managerial
tor (OSI) (Cooper et al., 1988). The validity and roles’, ‘ergonomics’ and ‘organizational structure’
reliability of the questionnaire have been tested (Table I).
previously (Chen, Wong, & Yu, 2001).
Before the survey, several trained investigators Descriptive analysis of individual
explained to all the subjects the aims of the study, stressors
the contents of the questionnaire, and how to com-
plete it. Each worker was then asked to complete the Among the 51 stressors associated with off-shore
self-administered questionnaire. During the data oil work, the top five were: ‘unpleasant working
collection, the investigators would answer any condition due to noise’; ‘feeling isolated from
queries raised by the workers. All questionnaires home and world events while I am off-shore’, ‘I
were immediately checked for errors or omissions feel that my own and others’ safety are at risk
to ensure they were correctly completed. if I make a mistake’, ‘disruption to my social
The means and standard deviations of individual life while working off-shore’; and ‘cannot play
stressors of the OSS were calculated and the family roles while I work off-shore’ (Table I). The
stressors were ranked according to their means mean score at 3.77 of the highest-ranking stressor,
in descending order. Factor analysis (Dixon, 1997) ‘unpleasant working condition due to noise’, was
was used to identify several factors (representing the significantly higher than that of the second rank
perceived sources of stress) from the 51 stressors. (at 3.61) and below (p D 0.033 compared with
A factor would emerge when the Eigenvalue was second rank; p D 0.0022 compared with third
greater than 1. Within each factor, the item with the rank). The second stressor was significantly higher
highest factor loading was then identified, and the than the eighth stressor (p D 0.017) and below,
item was located on to this factor. A factor loading and the third stressor significantly higher than
of the item whose value was greater than 0.40 the 10th stressor (p D 0.016) and below. There
was regarded as significant (Dixon, 1997; Gray- were no significant differences in the mean scores
Donald, O’Loughlin, Richard, & Paradis, 1997). in any paired comparisons of the second to fifth
For an individual worker, the score of each factor stressors. The five lowest ranking stressors were:
was then computed by adding the raw scores of ‘over promotion—being promoted beyond my level
the stressors loading on that factor. The mean of ability’, ‘deterioration in working relationships
scores and standard deviations of the factors for after spending long periods together’, ‘difficulties

Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002) 219
T.-W. Wong et al.

Table I. Mean score of stressors in the OSS.


Item description Factor loading Mean (SD) Rank
Factor 1: The interface between job and family/social life (19.26, 37.76%)
1. Risk of marriage/love relationship breakdown because I work 0.720 2.65 (1.46) 30
off-shore
2. Leaving my wife/partner to cope with situations at home during my 0.687 3.22 (1.56) 16/17
working off-shore
3. My wife’s/partner’s attitude to my working off-shore 0.687 2.63 (1.42) 32
4. Worried about poor relationship with children being disturbed by 0.651 3.05 (1.60) 22/23
working off-shore for a long time
5. Cannot play family roles while working off-shore 0.643 3.53 (1.62) 4/5
6. Disruption to my social life while working off-shore 0.574 3.53 (1.54) 4/5
7. Feeling isolated from home and world events while I am off-shore 0.530 3.61 (1.58) 2
8. Working in an all-male environment 0.516Ł 2.96 (1.61) 25/26
9. Monotonous off-shore living and working environment 0.508† 3.47 (1.59) 6/7
Factor 2: Career and achievement (2.45, 4.81%)
1. Under promotion—working at a level below my level of ability 0.714 2.80 (1.45) 28
2. My level of ability has not been enough utilized and exerted 0.702 2.91 (1.45) 27
3. Absence of any potential career advancement 0.657 3.10 (1.54) 18/19
4. Lack of emotional support and encouragement from superiors 0.644 2.64 (1.39) 31
5. Worried about a decrease in income during my resting period 0.558 3.22 (1.65) 16/17
on-shore
6. Pay differentials 0.556 3.32 (1.64) 13
7. Rate of pay 0.524 3.47 (1.53) 6/7
Factor 3: Safety (1.89, 3.71%)
1. Worried about inadequate emergency response to accidents (e.g. fire, 0.674 3.30 (1.59) 14
explosion) because of long distance from land
2. Worried about disasters caused by harsh and unpredictable off-shore 0.666 3.43 (1.61) 8
climates
3. Lacking confidence about off-shore medical facilities 0.602 3.10 (1.53) 18/19
4. Feeling inadequate when someone has an accident 0.589 3.07 (1.50) 21
5. Travelling between land base and off-shore worksite by helicopter or 0.585 3.41 (1.68) 9
ship
6. I feel that my own and others’ safety are at risk if I make a mistake. 0.557 3.54 (1.59) 3
7. Long periods of intensive concentration 0.499 3.09 (1.60) 20
8. Worried about accident caused by my decision in work 0.436 2.96 (1.61) 25/26
9. Monotonous food and shortage of fresh vegetables and fruits 0.372 3.35 (1.48) 12
Factor 4: Management problems and relationships with others at work
(1.73, 3.40%)
1. Worried about not getting cooperation at work 0.764 2.30 (1.23) 45
2. Having no one to talk over problem with 0.759 2.29 (1.31) 46
3. Relation with supervisors 0.666 2.41 (1.34) 42
4. Deterioration in working relationships after spending long periods 0.625 2.14 (1.19) 50
together
5. Inadequate instructions to do the job 0.532 2.46 (1.26) 37
6. Difficulties concentrating on work when I am thinking about home 0.524 2.20 (1.29) 49
7. Worried that there is no suitable on-shore work for me, because I 0.435 3.25 (1.72) 15
have been working off-shore for too long
Factor 5: Physical environment of the workplace (1.64, 3.21%)
1. Unpleasant working condition due to vibration 0.741 3.40 (1.54) 10
2. Unpleasant working condition due to noise 0.727 3.77 (1.56) 1Ł
3. Unpleasant working conditions due to heat 0.658 3.36 (1.54) 11
Factor 6: Living environment (1.41, 2.76%)
1. Poor air circulation in the living accommodation 0.687 2.42 (1.39) 41
2. Rest being disturbed because of the sharing of living accommodation 0.643 2.60 (1.45) 33
with others
3. Living with persons having different lifestyle and behaviours 0.517 2.43 (1.30) 39/40

220 Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002)
Stress among Chinese off-shore oil installation workers

Table I. (Continued).
Item description Factor loading Mean (SD) Rank
§
4. Disturbance in the living accommodation due to noise from 0.517 2.99 (1.48) 24
machinery
5. Lack of privacy due to the sharing of living accommodation with 0.475 2.25 (1.28) 47
others
Factor 7: Managerial roles (1.24, 2.43%)
1. Over promotion—being promoted beyond my level of ability 0.704 1.97 (1.24) 51†
2. I have to offend someone in my work. 0.669 2.36 (1.24) 43
3. Morale and organizational climate 0.617 2.22 (1.26) 48
4. Having to monitor and manage others’ work. 0.616 2.43 (1.28) 39/40
Factor 8: Ergonomics (1.15, 2.25%)
1. I often run fast at work. 0.694 2.31 (1.22) 44
2. I am often required to work for long periods with my body in 0.647 2.52 (1.31) 34/35
physically awkward positions.
3. I often move or lift heavy objects at work. 0.642 2.69 (1.34) 29
Factor 9: Organizational structure (1.11, 2.17%)
1. Rotation of 28 days working off-shore and 28 days resting on-shore 0.619 2.44 (1.49) 38
2. Working 14 days of day-shift alternating with 14 days of night-shift 0.456 2.52 (1.53) 34/35
3. Lack of paid holidays 0.391 3.05 (1.63) 22/23
4. Feeling of deprivation of freedom, due to too many regulations and 0.384 2.49 (1.43) 36
disciplines when working off-shore
Eigenvalues and the percentage of variance explained by the factors are shown in parentheses.
Ł Rank 1, mean score significantly higher (p D 0.033) than that of rank 2 (item 7 of factor 1) and below.
† Rank 51, mean score significantly lower (p D 0.0099) than that of rank 50 (item 4 of factor 4) and above.

in concentrating on work when I am thinking four sources of stress was higher than that of
about home’, ‘morale and organizational climate’, the total scale (51 stressors). The standardized
and ‘lack of privacy due to the sharing of living mean scores of the remaining five sources of stress
accommodation with others’. The mean score of were lower than that of the total score. The top
the lowest ranking stressor (51st rank), ‘over four sources of stress were, in descending order:
promotion—being promoted beyond my level of ‘physical environment of the workplace’, ‘safety’,
ability’ (at 1.97) was significantly lower than that ‘interface between job and family/social life’, and
of the second lowest (50th rank) stressor and all ‘career and achievement’. The standardized mean
those above it (p D 0.0099). The mean score of the score of the highest-ranking source of stress was
50th stressor was significantly lower than that of the significantly higher than that of the second rank
46th and above (p D 0.025), while the 49th stressor (p < 1016 ), which in turn was significantly higher
was significantly lower than the 43rd stressor than the mean score of the third rank (p < 1016 ).
(p D 0.017). There were no significant differences The latter, however, was not significantly higher
in the mean scores in any paired comparisons of than that of the fourth rank. The lowest ranking
the 47th to the 50th stressors. mean score was seen in ‘managerial roles’, which
was significantly lower than those of all the ranks
Mean and standardized mean scores above it (p < 105 ).
of factors (sources of stress) of the
OSS
Discussion
Table II shows the means, the standardized means
and the ranks of the nine factors of the OSS. This was the first study on occupational stress
Since the mean scores of the factors are related among Chinese off-shore oil installation work-
to the number of items loaded on to them, and ers. Our questionnaire, developed from previous
the number of items may differ for each factor, research on off-shore oil workers at the North
we ranked them by the standardized mean scores Sea oil field in the UK (Cooper, & Sutherland,
(relative to the maximum score of each factor). 1987; Sutherland, & Cooper, 1996) and the OSI
The standardized mean score of each of the top (Cooper et al., 1988), was highly specific for this

Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002) 221
T.-W. Wong et al.

Table II. Mean and standardized scores of nine factors (sources of stress) and the OSS.
Name of factors No. of Raw score Standardized score
stressors
Mean (SD) Mean RankŁ
Physical environment of the workplace 3 10.53 (4.12) 58.50 1†
Safety 9 29.24 (10.39) 54.15 2†
Interface between job and family/social life 9 28.66 (10.66) 53.07 3
Career and achievement 7 21.44 (8.14) 51.05 4†
Organizational structure and climate 4 10.50 (4.70) 43.75 5
Living environment 5 12.70 (5.21) 42.23 6
Ergonomics 3 7.52 (3.26) 41.78 7
Management problems and relationships with others at work 7 17.04 (6.70) 40.57 8†
Managerial roles 4 8.98 (3.71) 37.41 9
OSS (total scale) 51 146.62 (45.73) 47.92
Ł In descending order by the mean score.
† Mean score significantly higher (p < 2 ð 106 ) than that immediately below it.

occupational group. The occupational stress scale the working and living environment on platforms
(OSS) has been shown to be a valid and reliable (Ross, 1978; Xu et al., 1992). In addition, the plat-
tool for measuring stress (Chen et al., 2001). The forms where our subjects worked were located
response rate was high, at 96.6 per cent. Factor in tropical waters, and the temperature was high
analysis was the main tool used in this study to throughout the year. Studies conducted in the
explore the source of occupational stress. Our sam- North Sea in both UK and Norwegian waters indi-
ple size of 561 was sufficient for this statistical cated that the unpleasant working conditions due
method, according to the criterion suggested by to noise, vibration, cold and humidity were sig-
Cattell (Mainous, 1993). nificant predictors of the off-shore oil workers’
There are several limitations in this study. In our job dissatisfaction and perception of health condi-
questionnaire design, comments on occupational tions (Sutherland, & Flin, 1989). In other studies,
stressors other than those originally included in insomnia among off-shore oil platform workers was
the questionnaire for UK oil workers were sought shown to be aggravated by high levels of vibration
from a panel of doctors working on the platforms. and noise (Kraus, 1998). The importance of the
Although they did not provide additional stressors, physical environment as a source of stress in our
omissions were still possible. Moreover, owing to study therefore agrees with these studies.
the cross-sectional nature of the study design, the Safety is important to workers in every occupa-
stability of the questionnaire could not be assessed. tion. This is especially so for off-shore oil workers
The use of a self-administered questionnaire might owing to the presence of extra hazards. Safety issues
lead to information bias, such as an exaggeration have been emphasized in many off-shore oil com-
of perceived work stress. The workers might be panies (Wagenaar, Groeneweg, & Hudson, 1994).
motivated to prompt the management to improve In this company, the off-shore workers had to
their work conditions or their pay packages undergo a series of safety training sessions before
to compensate for the bad working conditions. they could start their work. These included the
Another possible source of information bias might use of respiratory protective equipment, fire fight-
be due to the low education level of some workers, ing, emergency evacuation and survival skills at sea.
who might not fully understand the questionnaire. Once they started work, safety education and emer-
To minimize this, well-trained investigators were gency drills were routine activities on the platforms.
present throughout the data collection process to In addition, almost all of the subjects had real-life
provide guidance and explanation to the workers, experience in evacuation from the platforms before
if required, when they completed the questionnaire. a hurricane came. Some workers had sustained or
Of the nine sources of perceived stress, ‘physi- witnessed accidents at work in the past. Accidents
cal environment of the workplace’ (noise, vibration on the platforms are uncommon. If one occurs,
and heat) ranked the top position. Previous studies the consequences are often disastrous and even
have shown that high levels of noise and vibra- life-threatening. On the platforms, only basic med-
tion caused by machines were very common in ical care was available for the workers. Although

222 Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002)
Stress among Chinese off-shore oil installation workers

medical advice and support on land were available, honour and power, but recent studies by Chen and
the hospital facility was far away and unable to Lu showed that they have shifted their interests
provide timely emergency care when such a need to financial gains (Chen, 1995; Lu, 1999). In our
arose. These facts contributed to the workers’ per- study, perceived stress from ‘career and achieve-
ception that safety was the second most important ment’ covered several items that reflected income
source of stress. and career advancement. Items reflecting income
Interference with family and social life is a were accorded higher scores than those reflect-
feature that off-shore oil workers share with ing career advancement, which concurred with
other occupations such as seafarers and off-shore their findings.
fishermen. Unlike the others, the work schedules of Less important sources of stress were ‘organiza-
off-shore oil workers are more regular, resulting in tional structure’, ‘living environment’, and ‘man-
a cyclical separation from the family and social life agement problems and relationships with others at
on-shore. Some studies indicated that this periodic work’. Most of the items loading on to these factors
absence was an important occupational stressor are concerned with the demands of a company on
for these workers. The intermittent isolation from the workers, such as the work–rest cycle, irregular
the wife and family and social life on-land not holidays, sharing a dormitory and the relationship
only impaired the workers’ health and work with supervisors and colleagues at work. The rela-
efficiency, but also negatively affected their spouses’ tively low ranking of these sources of stress suggests
health. This has been termed ‘intermittent husband the subservience of the individual’s interests to that
syndrome’ (Clark, McCann, Morrice, & Taylor, of the group or the organization, a reflection of
1985; Morrice, Taylor, Clark, & McCann, 1985; the collectivistic culture of Chinese society. It is
Taylor et al., 1985). According to the traditional a traditional cultural norm among the Chinese to
Chinese culture, a family is regarded as a basic, emphasize the importance of ‘team spirit’ and the
inseparable social unit, and is the origin of all individual’s responsibility to the community, and
interpersonal relationships (Chiu, Kosinski, & to discourage open conflict with others (Chiu et al.,
Frederick, 1995). The personal life of the Chinese 1995; Lai, 1995; Lin, & Lai, 1995). China today
is organized around the family (Lu, 1999). A study as a socialist state, often emphasizes the individ-
in Hong Kong indicated that the Chinese family did ual’s obligations to the State in a similar manner to
not prefer shift work, because shift workers were that of the past feudalistic China. Chinese workers
often unable to participate in family gatherings are therefore more likely to comply with organiza-
(Chiu et al., 1995). All these supported our findings tional goals and standards and to promote group
that ‘interface between job and family/social life’ and social harmony (Chiu et al., 1995; Lai, 1995;
was the third most important source of stress. Lin, & Lai, 1995). If a worker is in conflict with
Stress from career success has been regarded to the organization, his supervisors and co-workers,
exert a negative influence on Hong Kong Chinese he may suffer losses of status and material ben-
factory workers (Chiu et al., 1995). This could be efits. A similar phenomenon was also found in
explained by the traditional Chinese family value other studies in Hong Kong (Chiu et al., 1995).
that puts emphasis on the individual’s career suc- ‘Managerial roles’ was the lowest-ranking source
cess. In a traditional Chinese society, an individual’s of stress. This might be due to the small number
success in their career usually implies that, beside of managers in the workforce. ‘Ergonomics’ was
himself/herself, the family members derive some also a low-ranking source. Most work processes
benefits from his/her success. These include power, on the platform were automated and therefore less
honour and a higher income. ‘Bringing honour to affected by ergonomic factors (Parkes, 1998).
the ancestors of the family’ has been preached by A comparison of the 12 top stressors between
Confucian ethicists in China as a major goal in the the UK (Sutherland, & Flin, 1989) and Chinese
life of the Chinese. Under this influence, career suc- off-shore oil personnel shows marked differences
cess becomes an important source of satisfaction, (Appendix 1). The stressors that involved individual
and pride to the individual and to his/her family career development and rewards and benefits from
as well. Individuals and their family members often work were prominent among the UK workers. By
have high hopes and demands of themselves in contrast, the major stressors for Chinese workers
their career. This might explain why the workers were ‘physical environment of the workplace’,
regarded ‘career and achievement’ as an impor- ‘safety’ and ‘interface between job and family/social
tant source of occupational stress. Traditionally, life’. These differences might reflect disparities
Chinese employees were more oriented towards between a traditional Chinese culture and a modern

Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002) 223
T.-W. Wong et al.

Western culture (collectivism versus individualism) Jian-Yi, Liu Yuan-Pong, to all the off-shore oil workers
in the workers’ perception of the stressors (Chiu of the Company who participated in this study, and to
et al., 1995; Xie, 1996). They might also be Andromeda Wong who proofread the manuscript.
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Appendix 1: Comparison of the items given the highest stress rating between UK and
Chinese off-shore oil personnel

Sutherland and Cooper’s research The present study

Rank Stressors Rank Stressors


1 Lack of paid holidays 1 Unpleasant working conditions due to
noise
2 Rate of pay 2 Feeling isolated from home and world
events while I am off-shore
3 Pay differentials 3 I feel that my own and others’ safety are at
risk, if I make a mistake
4 Lack of job security 4 Cannot play family roles while I work
off-shore
5 Last minute changes in crew relief 5 Disruption to my social life during
arrangements working off-shore
6 Working with inadequately trained people 6 Being afraid of disasters caused by harsh
and changeable off-shore climates
7 Unpleasant working conditions due to 7 Unpleasant working conditions due to
noise vibration
8 Lack of promotional opportunities 8 Unpleasant working conditions due to heat
9 Not getting co-operation at work 9 Monotonous and dull off-shore living and
working environment
10 Working 28 days on/off 10 Rate of pay
11 Not being able to use my full potential 11 Travelling between on-shore and off-shore
by helicopter or ship
12 Delay in crew change due to severe 12 Monotonous food and shortage of fresh
weather conditions vegetables and fruits

226 Copyright  2002 John Wiley & Sons, Ltd. Stress and Health 18: 217–226 (2002)

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