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Chapter 1
Chapter 1
Chapter 1
Chapter 1
The Foundation of Ethical Thought
Learning Objectives
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Ethics
The values an individual uses to interpret
whether any particular action or behavior is
considered acceptable or appropriate.
Questions to Ask:
1. Is the behavior or action consistent with the overall
basic duties of the individual?
2. Does the behavior or action acknowledge and respect
the underlying rights of all the individuals who will be
impacted by the action?
3. Would the behavior or action be considered the best
practice in that specific set of circumstances?
4. Does the behavior or action match the overall
entrenched beliefs of the individual?
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Business Ethics
The collective values of a business organization that
can be used to evaluate whether the behavior of the
collective members of the organization are considered
acceptable and appropriate.
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The Role of Morals
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The Role of Morals
1. Individual’s Principles:
Religious Affiliations: to determine “right” from “wrong”
Moral values of Society: to determine acceptable principles
2. Individual’s Character:
Strength of the character: Moral beliefs even it cost more
Virtue: Prudence, fairness, trustworthiness, courage
Integrity: Ability to have a clear conscience
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Why Study Business Ethics & Social
Responsibility?
Ethical behavior and corporate social responsibility can bring significant
benefits to a business. For example, they may:
• Create good image of the company in the minds of customer, shareholders
and govt.
• Attract customers to the firm's products, thereby boosting sales and profits.
• Achieve sustainable business
• Make employees want to stay with the business, reduce labor turnover and
therefore increase productivity.
• Attract investors and keep the company's share price high.
• Unethical behavior or a lack of corporate social responsibility, by comparison,
may damage a firm's reputation and make it less appealing to stakeholders.
Profits could fall as a result.
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Foundation of Ethical Theory
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Foundation of Ethical Theory
1. Descriptive Ethics:
• Also known as Comparative Ethics
• The presentation of facts related to the specific ethical actions of
an individual or organization
• Used how and when an observer wants to understand the course
of events that generated the ethical issue
• No interpretation of the facts or assumptions concerning why that
course of action took place
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Foundation of Ethical Theory
2. Analytical Ethics:
• Also known as Meta Ethics.
• Understanding the reasons, a course of action that may have an ethical
impact took place
• Moves from the how and when inquiry, which is the basis of the
descriptive ethics viewpoint, to asking why
• Hypotheses can be developed to help understand the relationships
among different variables impacting ethical behavior
• Addresses the ‘motive’ behind the actions instead of just being satisfied
with a description of the actions
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Foundation of Ethical Theory
3. Normative Ethics:
• A prescribed course of action that attempts to ensure that ethical
behavior will be followed in the future
• Moves the evaluation of ethical behavior from the past to future tense
• Presents information on what should be done in the future rather than
what was done in the past, both part of descriptive and analytical ethics
• Allows employees and managers to address potential ethical issues
before they occur
• Use of ethical tools (like ethics codes) help direct the normative ethical
behavior by presenting what are acceptable and unacceptable types of
behavior tolerated within the firm
• Ethical codes may include Integrity, Team-work, Objectivity,
Confidentiality and Growth
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Types of Ethical Frameworks
1. Teleological Framework
2. Deontological Framework
3. Mixed Framework
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Types of Ethical Frameworks:
Teleological Frameworks
• Focus on the results of the conduct of the individual
• Focus on the ramification (outcomes), positive and negative, resulting
from the conduct of individuals
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Types of Ethical Frameworks:
Teleological Frameworks
1. Ethical Egoism:
• Focusing on each individual’s self interest.
• Based on the belief that every individual should act in a
way to promote himself/herself if the net result will
generate, on balance, positive rather than negative results.
• Without self-interest, someone would not do anything.
• Ethical egoists argue that their philosophy supports a “win-
win” proposition. An individual will reward his or her self-
interest while yielding benefits for the rest of society.
• Derived from the Latin word ego, which is defined as one’s
self, ethical egoism allows self-interests to play a role in the
actions of the individual as long as there are also positive
benefits for others.
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Types of Ethical Frameworks:
Teleological Frameworks
2. Utilitarianism:
• Based on the principle of utility.
• Each person’s actions add to the overall utility of the community
impacted by those actions
• Focus on the net result of their actions instead of the means or motives
that generated the reason for their actions.
• Without utilitarianism, people will not help others if the actions don’t
benefit their self-interest.
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Types of Ethical Frameworks:
Teleological Frameworks
3. Sidgwick’s Dualism:
• Attempts to bridge the gap between the two competing ethical
frameworks of Ethical Egoism and Utilitarianism.
• Attempts to resolve the difference of whether the actions of one’s self-
benefit affect just the individual or the others.
• It is not logical for an individual to sacrifice his/her own happiness to
help others.
• How individuals act in their self-interest as well as in the interest of
others.
• Adam Smith presented an argument that could support Sidgwick’s
dualism – argues the greatest good for the greatest number is achieved
by individuals pursuing their self-interests in the marketplace.
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Types of Ethical Frameworks:
Deontological Frameworks
• Focus on the duty or obligation in determining whether the actions
are right or wrong.
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Types of Ethical Frameworks:
Deontological Frameworks
1. Existentialism:
• Based on the underlying belief that the only person who can
determine right and wrong is the person making the decisions
• Everyone determines his or her own actions and is ultimately
responsible for the consequences of those actions.
• Individuals can develop their own sense of personal virtue.
• Does not use universal principles as everyone determines the
acceptance of his/her actions.
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Types of Ethical Frameworks:
Deontological Frameworks
2. Contractarianism:
• Social contract theory
• Based on the belief that all individuals agree to social contracts
to be members within a society.
• Membership in society comes with certain duties and
responsibilities.
• Everyone should have equal rights and duties.
• Individuals agree to the norms of the society by establishing a
social contract with other members.
• If the principles are fair, everyone should agree to abide by
them and generate equal benefits.
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Types of Ethical Frameworks:
Deontological Frameworks
3. Kant’s Ethics:
• Ethical decisions based on the free will of the individual
• The free will to make decisions that were considered rational
needed to be converted into a universal will.
• Attempts to bridge the gap between Existentialism and
Contractarianism point of view.
• The individual should act in a way in which one would expect
everyone to act, if it were a universal will.
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Types of Ethical Frameworks:
Mixed Frameworks
Seven guiding principles that are considered part of the prima facie obligation an
individual has to the society:
1. Fidelity: an individual needs to keep explicit and implicit promises
2. Reparation: an individual must act on repairing the consequences for previous
wrongful acts.
3. Gratitude: an individual must be able to show gratitude for the kindnesses that
others have given him/her.
4. Justice: an individual should try to see that any goods are fairly distributed.
5. Beneficence: an individual should focus on trying to improve the lives of others.
6. Self-Improvement: an individual should improve oneself by focusing on virtue
and intelligence.
7. Noninjury: an individual should not cause any harm to others
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Types of Ethical Frameworks
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The Seven Deadly Sins
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Global Business Standards Codex
1. Fiduciary Principle
• Each officer has a legal fiduciary duty to act in the best interests of the
stakeholders and other employees within the firm.
• An implied fiduciary duty for every employee to act in a way that
generates positive benefits for the firm.
Examples: conflicts of interest, good faith efforts for carrying out
responsibilities. Prudence with the company’s resources, loyalty.
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Global Business Standards Codex
2. Property principle
• Based on the belief that every employee should respect property as
well as the rights of the owners of the property.
• Expected that the employee should be a good steward to the resources
that he/she has access to.
Examples: theft, misappropriation of funds, wasting resources,
misappropriation of intellectual property
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Global Business Standards Codex
3. Reliability principle:
• Based on the belief that it is the employee’s responsibility to honor the
commitments he or she has made to the firm.
Examples: breaching a promise or contract, not fulfilling a promised
action, ensuring that suppliers and other business partners are paid
in a timely manner
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Global Business Standards Codex
4. Transparency principle
• Based on the belief that every employee should conduct business in a
truthful and open manner.
• Assumes that employees will not make decisions based on a personal
agenda
Examples: keep accurate and current records of business
obligations, fraudulent and deceptive actions of the employee,
financial information is presented in a truthful and accurate way
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Global Business Standards Codex
5. Dignity principle
• Based on the belief that each employee needs to respect the dignity of
all individuals
• Encourages the enhancement of human development not only within
the company and the marketplace, but also in the society at large
Examples: ensuring the human rights of health, safety and privacy
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Global Business Standards Codex
6. Fairness principle
• Based on the belief that stakeholders who have a vested interest in the
firm should be treated fairly
• Reciprocal fairness, distributive fairness, fair competition, procedural
fairness
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Global Business Standards Codex
7. Citizenship Principle:
• Based on the belief that every employee should act as a responsible
citizen in the community
• Expected that employees respect the laws of the community – criminal,
competition, environmental, corporate social responsibility.
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Global Business Standards Codex
8. Responsiveness Principle:
• Based on the belief that employees have a responsibility to respond to
the requests for information about the operations from various
stakeholders
• Expected to react in a timely manner.
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Global Business Standards Codex
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Questions for Thought
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Questions for Thought
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Printed in the United States of America.
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