The document describes a simple technique for identifying the root cause of problems by asking "why" five times. It provides an example where a company's increased marketing budget did not lead to increased sales. By asking "why" five times, the root cause was revealed to be a toxic competitive work environment that prevented collaboration between design and build teams. The technique of asking "why" five times allows you to look beyond surface issues to identify deeper causal factors and prevent wasting time on problems that are not truly foundational.
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Original Title
How to think and solve difficult problems like a genius_
The document describes a simple technique for identifying the root cause of problems by asking "why" five times. It provides an example where a company's increased marketing budget did not lead to increased sales. By asking "why" five times, the root cause was revealed to be a toxic competitive work environment that prevented collaboration between design and build teams. The technique of asking "why" five times allows you to look beyond surface issues to identify deeper causal factors and prevent wasting time on problems that are not truly foundational.
The document describes a simple technique for identifying the root cause of problems by asking "why" five times. It provides an example where a company's increased marketing budget did not lead to increased sales. By asking "why" five times, the root cause was revealed to be a toxic competitive work environment that prevented collaboration between design and build teams. The technique of asking "why" five times allows you to look beyond surface issues to identify deeper causal factors and prevent wasting time on problems that are not truly foundational.