Professional Documents
Culture Documents
Order # 336746 SOCW 2061 A1
Order # 336746 SOCW 2061 A1
SOCW 2061 A1
Student’s Name
Institution Affiliation
Course Title
Instructor’s Name
Due Date
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SOCW 2061 A1
Regional Children and Family Social Services Agency (CFSSA), based in Brantville, Canada.
Karen has been a social worker with this agency for three years. She is tasked with promoting the
agency’s primary goal of supporting children in the Brantville municipality, with around thirty
thousand residents (Heinonen & Spearman, 2010). As an employee of CFSSA, Karen’s mandate
is to promote its operations and create social change to the social injustices the agency deals
with. Specifically, Karen’s mandate is to institute a social change against the neglect and abuse
of children and protect them from such abuse by supporting their families with essential services.
Karen and her organization use protection against child abuse and support for families as the
main methods to create social change (Heinonen & Spearman, 2010). By supporting families,
they are sure that children are protected against most forms of abuse, but if support is
insufficient, the agency takes children in its care as a protective measure against abuse. My
personal reflection is that social activism in social work is essential to rally people behind the
goals of social change; for instance, activism helps one to acquire people’s support against child
abuse, enabling people to assume any measures against child abuse readily.
After taking a walk in my community where social work agencies are prominent, I made
several observations. First, most social workers in the agencies use generalist skills whereby the
practitioners involve families, communities, and other organizations to advance their social work
goals and objectives. The generalist skills perspective is essential as it entails viewing the
strength of people towards requesting their support from the point of their understanding of what
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their communities need. Additionally, the social workers engage the different individuals,
groups, and organizations better by first educating and counseling them to elicit better
engagements towards realizing better results for the social changes they advocate for. Through
generalist skills, activities associated with “helping” and “social justice” are similar since
individuals, families, and groups are involved, making it difficult to differentiate them. It was not
the first time being in the neighborhood, and although I was aware of the services provided, I did
not recognize the service providers. The integration of locals and organizations with social
workers through the generalist skills perspective makes it easy to receive services without
knowing the source. I noted that people using the services are quite appreciative of them, and
they seamlessly offer their support and involvement whenever they are required to provide input
Ethical Choices
In Sally’s case, a minor, and I would inform her that despite the confidentiality
perspective, my decision to maintain a secret would depend on what she says. For instance, if it
is the case of her brother hurting her or not attending school, I would inform her parents to
ensure the issue does not deteriorate. Social workers are allowed to break confidentiality with
their clients if they perceive a situation is likely to cause harm to the client, or the client is likely
to cause harm (Harber-Iles, 2011). Therefore, my analysis of this situation reveals that it would
be unethical for me to consent to her requests, despite my friendship with her. Social workers are
bound to maintain professional relationships with their clients, and I must make Sally understand
that she has to be safe in whatever she tells me, regardless of whether it will be a secret between
us or I will communicate it further to help her (Stephenson, 2000) Besides, the CASW/ACTS
Guidelines for Ethical Practice (2005) provides that social workers have an obligation to protect
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children who are at risk of harm by reporting whatever causes them harm to the appropriate
Karen’s Roles in “Case Study: A Day (and Night) in the Life of a Social Worker”
While working for CFSSA, Karen assumes several roles in her work as a social worker.
One of the roles she assumed was a designated on-call worker. Karen’s goal in this role was to
answer and address all after-hours emergency calls that the hospital’s receptionist receives
(Heinonen & Spearman, 2010). Karen performed exemplary well in her role, as evidenced by her
reaction to one case of two children, Barry and Melanie, wandering out of their apartment
building at night. Using her role, Karen managed to secure emergency accommodation for the
children at Gayle’s place while under the apprehension of her agency. Karen’s performed well,
considering that she acted fast to protect the children from any harm, and even when Gayle
offered her place for accommodation, Karen checked it and ensured the children were
comfortable (Heinonen & Spearman, 2010). Karen’s relationship with her workmates is cordial,
and this can be seen through her phone calls to the police regardless of the time of the night.
Karen’s professional relationship was appropriate to her role. As a trained social worker, she
restrained from making conclusions but planned for further interviews to establish any issue.
This professionalism enabled her to show understanding and empathy by first ensuring that the
children get a safe emergency accommodation before talking to their mother, Tanya, whenever
she returns. Karen’s most effective action was first reacting to the children’s plight and securing
their accommodation in a comfortable place, which she ascertained before leaving the two
children (Heinonen & Spearman, 2010). The only action that would have made Karen’s action
more effective is to interview the children’s mother more deeply at the scene instead of
Name:
When supporting individuals struggling with various issues, this chart is helpful to guide
people on the procedures of help or assistance that they should seek. For instance, one should
first seek to solve challenges personally before seeking the assistance of family members and
peer friends. If these two fail, they can obtain support from the community. This type of practice
appeals to me as procedures are essential to achieve any goal in life, even in social work. A
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social worker can apply their generic set of assessment, planning, and intervention skills in all
settings. However, some situations may call for specialized skills, but such skills only come
Theory in Practice
In Karen’s exertions involving the two children, Barry and Melanie, wandering outside
their apartment, Karen gets to the site to establish why they are left outside with no adult
accompanying them. When she gets to the site, other people accompany them, including Gayle,
who offers to accommodate them for the night until their mother, Tanya, comes. Gayle also
explains that she has previously provided emergency foster care for Parkwood Agency
(Heinonen & Spearman, 2010). Karen applies the cognitive-behavioral theory as a social worker
tasked with protecting children's interests by ensuring they are not exposed to any danger or
harm. This theory entails using thoughts, emotions, behavior, and other aspects that affect how
people feel, considering that such feelings are easily exhibited through behavior. Using this
theory, Karen judged and concluded that Barry and Melanie were comfortable being left under
Gayle’s care. Karen also gets to Gayle’s place to evaluate its safety for the children, which
applies the same cognitive-behavioral theory to evaluate Gayle’s reactions, enabling Karen to
ascertain that Gayle is a safe option for the kid’s emergency accommodation (Heinonen &
Spearman, 2010). The cognitive-behavioral theory acted as the best option for Karen in her
situation. Karen drew on her micro knowledge to engage with Gayle, the police, and the two
children to help them secure emergency accommodation for the night. Karen applies anti-
oppressive practices by cordially dealing with Tanya when she comes back, regardless of the
References
CASW/ACTS Guidelines for Ethical Practice (2005). Canadian Association of Social Workers.
%20for%20Ethical%20Practice.pdf
University.
Heinonen, T., & Spearman, L. (2010). Social Work Practice: problem solving and beyond.
Stephenson, M. (2000). Final Report: Executive Summary of “In Critical Demand: Social Work
http://www.caswacts.ca/en/critical-demand-social-work-canada-volume-1-final-report-
2000