TAUFIK ROSLAN

IT TECHNICIAN

PERSONAL DETAILS
42500, Telok Panglima Garang, Selangor
tau7264@gmail.com, +60 1154067152
Nationality: Malaysian

PROFILE
Willingness to take on added responsibilities to meet team goals.
Very meticulous, hardworking, energetic, creative and friendly person
Versatility, adaptability and willingness to tackle new responsibilities
Able to withstand pressure, ability to follow instructions clearly and create comfortable environment.
Adapts to rapidly changing work situations and employee realities.
Consistently beneficial to all technical operations and technological procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive
attitude.
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business
operations.
Full-Service Computer Technician handles everything from PC on boarding through maintenance and
repair to secure decommissioning services.

EDUCATION
MALAYSIAN SKILLS CERTIFICATE (SKM) Mar 2017 - Jan 2018
Akademi Profesional Kosas, Shah Alam
COMPUTER NETWORK SERVICES [IT-030-3:2013] LEVEL THREE

MALAYSIAN SKILLS DIPLOMA (DKM) Mar 2018 - Nov 2019

Akademi Profesional Kosas, Shah Alam
COMPUTER NETWORK ADMINISTRATION [IT-030-4:2013] LEVEL FOUR

EMPLOYMENT
Electrical Technician Dec 2019 - Dec 2020
MAJUARA RIZQ GLOBAL SDN BHD, Puchong
Interpreted blueprints, schematics, drawings and layouts to complete repairs.
Installed electrical wiring through conduits and holes in both flooring and walls.
Tested, troubleshoot and calibrated equipment in shop and field.
Installed electrical conduit and wiring for power, controls and lightning.
Collaborated with IT department to resolve networking issues.
Performed preventive maintenance tasks to verify proper working condition of electrical panels and
conduits.
Sales Assistant Oct 2021 - May 2022
ALL IT HYPERMARKET, Petaling Jaya
Utilized a variety of tools and techniques to track and report on sales performance
Provided training and support to new staff to ensure a smooth transition
Developed and maintained relationships with key customers, resulting in an increase in customer
loyalty
Generated weekly sales reports and presented them to management

IT Technician Jul 2022 - Present

Scrap Computer Trading Sdn Bhd, Shah Alam
Assessed system hardware and software and suggested modifications to reduce lag time and improve
overall speed.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Tested and installed motherboards, processors, and graphic cards on desktops and laptop for
customers
Configured system according to prescribed software and hardware frameworks.

SKILLS
Ability to Multitask Customer Service

Ability to Work Under Preassure Computer Hardware

Computer Skills Computer Networking

Cabling Microsoft Office

LANGUAGES
English Bahasa Melayu

REFERENCES
Muhammad Khairul Hibatullah Fitri Bin Omar
Akademi Profesional Kosas, Shah Alam
+60 103679857

Azrul
MAJUARA RIZQ GLOBAL SDN BHD, Puchong
+60 123970046

Muhammad Kamal Bin Majid

Scrap Computer Trading Sdn Bhd, Shah Alam
+60 182609627