VOCATIONAL CURRICULUM – 2023-24

OFFICE ASSISTANTSHIP

State Institute of Vocational Education

O/o the Commissioner of Intermediate Education,
Telangana State, Hyderabad
&
Board of Intermediate Education
Telangana State, Hyderabad

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S No. Contents Page
No.
I Introduction 5
II Objectives of the Course 6
III Skills to be provided 6
IV Job Opportunities 6
a) Wage Employment
b) Self-Employment

V Scheme of Instruction and Examination 7

VI Evaluation of On-the-Job Training

SYLLABUS
VI First year Intermediate 10
Theory
Paper I: Business Organization and Management
Paper II: Accountancy & Computers - I
Paper III: English Shorthand

Practical
Paper I: Business Organization and Management
Paper II: Accountancy & Computers - I
Paper III: Computer Based English Typewriting @30 W.P.M

VII Second Year Intermediate 20

Theory
Paper I: English Shorthand 80 W.P.M.
Paper II: Accountancy & Tally - II
Paper III: Office Management and Secretarial Duties

Practical
Paper I: Computer Based English Typewriting@45 W.P.M
Paper II: Accountancy & Tally - II
Paper III: Office Management and Secretarial Duties

VIII Model Question Papers 28

IX List of Equipment 42
a) Collaborating Institutions for curriculum transaction
b) On – the – Job Training Sites
X Teaching Staff and their Qualification 43
XI Vertical Mobility 43
XII Equivalency of Papers 43
XIII List of Participants 44

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I INTRODUCTION

The objectives of Vocational Education System in the context of

fulfilment of national goal is to train the students for employment in the
growing sectors of economy, both organized and unorganized, to provide an
alternative channel for higher education and making students self-reliant for
gainful employment. Office Assistant, Secretarial Post, Personal Secretary
Post, Stenographer Post & Head Clerk Posts have grown by leaps and bounds
and the diversification of activities has led to exponential increase in the
availability of job opportunities in different Sectors related to service
industries. To cater to the requirements of the Office Assistantship, this Office
Assistantship Course syllabus has been refined.

At present 29 Vocational Courses are offered at Intermediate Level

in Telangana. As per the guidelines given in the National policy on Education,
all the Vocational Courses are terminable in nature. The present curriculum is
so framed to meet the challenges on one side and the requirements of such
sector on the other.

It is therefore felt necessary to convert the Vocational Courses as Job

oriented courses and to refine the syllabus for the existing Vocational courses.
Accordingly, to accomplish this task it is decided to conduct the curriculum
development work shops with Expert Committees. The members entrusted
with the task of preparation of syllabi hail from various reputed organizations
and institutions of varied nature i.e., Academicians, Professionals and
Technical Experts. They felt more emphasis is to be given for practical training,
hence more importance has been given to On-the-Job Training in the present
syllabi.

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II. Objectives of the Course:
 To understand the concepts of E-Commerce and Computers
 To keep the student abreast of the accounting procedures of various
types of business concerns and organization.
 To acquire skills of speed, accuracy and efficiency in Data Entry in
computers.
 To acquire skills of speed, accuracy and efficiency in Shorthand.
 To use the computer skills in the accomplishment of office work.
 To enable the student, appreciate the role and contribution of an Office
Assistant.
 To train and develop competent office personnel for salary and self-
employment.

III. Skills to be Provided

 Noting, Drafting, filing, indexing, Data Entry on Computers etc.
 Maintenance of Inward and Outward Mail.
 Use of Modern Office equipment, Computers and Stationery.
 Taking Dictation and Transcribing using Phonography and Computer
Skills.
 Awareness of various Communication Skills in different sectors.
 Data Entry using MS-Office.
 Use of Printer.
 Preparation of Accounts by using of Tally.

IV. Job Opportunities

Salary Employment
4.1.1 Office Assistant/Junior Assistant
4.1.2 Accounts Assistant
4.1.3 Stenographer
4.1.4 Record Assistant
4.1.5 Steno-Typist
4.1.6 Computer Data Entry Operator
4.1.7 Personal Assistant /Private Secretary
4.1.8 Receptionist.

Self-Employment

4.2.1 Establishing Coaching Centre for Shorthand and

Computers.
4.2.2 Data Entry on Computers.

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V. SCHEME OF INSTRUCTION AND EXAMINATION
ANNUAL SCHEME OF INSTRUCTION AND EXAMINATION FOR
OFFICE ASSISTANTSHIP
FIRST YEAR
Theory Practical Total
Part-A
Periods Marks Periods Marks Periods Marks
1. English 150 50 0 0 150 50
General
2. Foundation 150 50 0 0 150 50
course
Part-B
Paper-1
3. Business 135 50 135 50 270 100
Organization
Paper-II
4. Accountancy & 135 50 135 50 270 100
Computers- I
Paper-III
English
5. Shorthand & 135 50 135 50 270 100
CBET @ 30
W.P.M
Part-C
6. 0 0 365 100 365 100
OJT
Total 705 250 770 250 1475 500
st st st
*On the Job Training for 1 year from 1 November to 31 December
SECOND YEAR
Theory Practical Total
Part-A
Periods Marks Periods Marks Periods Marks
1. English 150 50 0 0 150 50
General Foundation
2. 150 50 0 0 150 50
Course
Part-B
Paper-1
English Shorthand@
3. 110 50 115 50 225 100
80 W.P.M &
CBET@45 W.P.M
Paper-II
4. Accountancy & Tally - 65 50 160 50 225 100
II
Paper-III
5. Office Management 110 50 115 50 225 100
and Secretarial Duties
6. Part-C OJT - - 450 100 450 100
7. Total 630 250 795 250 1425 500
st nd
TOTAL 1 YEAR AND 2 YEAR MARKS 1000
*OJT Programme for 2nd year students from 1st August to 31st October

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EVALUATION OF ON-THE-JOB TRAINING:

The “On the Job Training” shall carry 100 marks for each year and pass marks is 50. During
on the job training the candidate shall put in a minimum of 90 % of attendance.
The evaluation shall be done in the last week of January.

Marks allotted for evaluation:

S. No Name of the activity Max. Marks allotted for

each activity
1 Attendance and punctuality 30
2 Familiarity with technical terms 05
3 Familiarity with tools and material 05
4 Manual skills 05
5 Application of knowledge 10
6 Problem solving skills 10
7 Comprehension and observation 10
8 Human relations 05
9 Ability to communicate 10
10 Maintenance of dairy 10
Total 100

NOTE: The On-the-Job Training mentioned is tentative. The spirit of On-the-Job training is
to be maintained. The colleges are at liberty to conduct on the job training according
to their local feasibility of institutions & industries. They may conduct the entire on
the job training periods of (365) First year and (450) Second year either by
conducting classes in the morning session and send the students for OJT in
afternoon session or two days in week or weekly or monthly or by any mode
which is feasible for both the college and the institution. However, the total
assigned periods for on-the-job training should be completed. The institutions are at
liberty to conduct On the Job training during summer also, however there will not
be any financial commitment to the department.

SCHEME OF INSTRUCTION PER WEEK

Part-A Theory Practical Total

1. English 4 - 4
2. General Foundation Course 4 - 4
Part-B
3. Paper –I 4 4 8
4. Paper-II 4 4 8
5. Paper-III 4 4 8
6. Total 20 12 32

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 SYLLABUS
OFFICE ASSISTANTSHIP FIRST YEAR
PART B – VOCATIONAL SUBJECTS
PAPER – I: BUSINESS ORGANISATION AND MANAGEMENT
(THEORY& PRACTICAL)
TIME SCHEDULE, WEIGHTAGE & BLUE PRINT
S.No NAME OF THE UNIT No. Of Periods Weightage in Short Essay/
Theory Practical marks answer Problem
questions questions
01 Basic Concepts of Business 15 15 10 2 1
02 Forms of Business Organizations 20 20 8 1 1
03 Non- Corporate form of Business 15 15 8 1 1
Organizations
04 Corporate Business Organizations 20 20 10 2 1
05 Sources of Business Finance 20 15 8 1 1
06 Micro Small and Medium 15 15 8 1 1
Enterprises and Multinational
Corporations
07 E Business 10 15 8 1 1
08 Introduction to Management 20 20 8 1 1
Total 135 135 68 10 08

Note: The question paper contains two sections.

Section – A of question paper contains 10 questions carries 2 marks each. The student has to answer
all questions.
Section – B of question paper contains 8 questions carries 6 marks each. The student has to answer
five questions.
COURSE CONTENTS:
1. Basic Concepts of Business: – Business- Profession- Features- Objectives – Commerce - Trade and
Industry -Types of trade- Aids to Trade- Types of Industries.
2. Forms of Business organizations:
Concept and Meaning of Business Organizations - Forms of Business Organizations: Non-
Corporate Business Organizations: Sole Proprietorship, Joint Hindu Undivided Family
Business, Partnership, Cooperative Business / Corporate Company form of Organization.
3. Non-Corporate form of Business Organizations:
Sole Proprietorship – Features- Advantages and Disadvantages
Joint Hindu Family- Features - Advantages and Disadvantages
Partnership and Limited Liability Partnership Features - Types of partners- Advantages and
Disadvantages.
Cooperative Societies: Features- Advantages and Disadvantages.
4. Corporate Business Organizations: Company-Meaning and definition of company as per
Companies Act20130 - Classification of Companies - Advantages and Disadvantages of a
company.
Incorporation of company: Important documents for registration - Memorandum of
Association, Articles of Association, Prospectus.
5. Sources of Business Finance:
Sources of Business Finance - Long term sources -Medium term sources -Short term sources
Securities Market: Stock Exchange -Meaning and functions of stock exchange.
6. Micro Small and Medium Enterprises and Multinational Corporations:
Meaning and definition of MSMEs - MSME Act, significance of MSMEs.
MNCs : Meaning and Definition of M.N.Cs - Features - Advantages and Disadvantages.

7. E -Business

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 Meaning and definition of E Business - scope - Benefits of E- Business -Types of E- Business.
8. Introduction to Management: Meaning - Definition -Objectives – Principles - Functions.

Reference Books:
1. Jones & Mathew: Organization Theory, designed change – Vikas Publishers
2. P. N. Reddy – Principles of Business Organizations – S. Chand Publications
3. Nathan S. Collier - A Different types of Business Organizations – Wiley Publications

PRACTICAL ACTIVITIES UNDER BUSINESS ORGANISATION AND MANAGEMENT

Collection, display and filling of various dummy documents relating to forming of sole trader,
partnership, joint stock companies, co-operative societies like partnership deed, memorandum of
association, articles of association, prospectus / statement in lieu of prospectus, invitation of public
deposits, invitation of shares.
Visiting a bank and collecting various pay-in-slips, withdrawal modes, filling Demand draft forms,
fixed deposit forms, forms relating to opening of account in bank etc., Awareness about KYC norms.
Visiting various types of warehouses and collecting flow chart of their activities
Visiting various types of transport / RTA offices and observe day to day activities during OJT and
collect information.
Visiting various advertisement agencies and observing their charging tariff and the importance /
advantages of advertisement.
Collect data of Success / failure stories of Entrepreneurs with case study.
Charts and building models of activities in bank, warehousing & insurance in class rooms.

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 OFFICE ASSISTANTSHIP
FIRST YEAR
PART B – VOCATIONAL SUBJECTS
PAPER – II: ACCOUNTANCY & COMPUTERS – I (THEORY& PRACTICAL)
TIME SCHEDULE, WEIGHTAGE & BLUE PRINT

S.No Name of the Unit No. Of Periods Weightage Short Essay

Theory Practical in marks answer /Problem
questions questions
01 Introduction to 15 05 10 2 1
Accountancy
02 Records of Business 15 10 8 1 1
Transactions
03 Preparation of Subsidiary 10 10 8 1 1
Books
04 Ledger 25 10 8 1 1
05 Cash Book 10 15 8 1 1
06 Bank Reconciliation 15 10 8 1 1
Statement
07 Final Accounts of Trading 20 20 8 1 1
concerns
08 Fundamentals of 25 55 10 2 1
Computer Application
Total 135 135 68 10 08
Note: The question paper contains two sections.
Section – A of question paper contains 10 questions carries 2 marks each. The student has to answer
all questions.
Section – B of question paper contains 8 questions carries 6 marks each. The student has to answer
five questions.
COURSE CONTENTS:
1. Introduction to Accountancy: Book keeping and Accounting – Double entry book keeping
system -Accounting concepts and Conventions – Accounting Standards – IFRS.
2. Records of Business Transactions: Introduction- Concept of Voucher - Preparation of Voucher
- Accounting Equation - Classification of Accounts – Rules of Debit and Credit – Journal –
Journal Entries [including problems].
3. Preparation of Subsidiary Books – Meaning and importance of Subsidiary books -Types of
subsidiary books (including Problems).
4. Ledger – Meaning – Process of ledger posting –Balancing the Accounts – Grouping of
accounts – Trial Balance – Meaning and importance – Preparation of Trial Balance (including
Problems)
5. Cash Book: Meaning –Advantages -Types of cash book – Simple or single column cash book
– Two column cash book – Three column cash book – Pettycash book - (including Problems)
6. Bank Reconciliation Statement: (BRS) Meaning –Nature of Pass book – Reasons for
differences – Procedure for preparation of BRS (Favourable and Unfavourable Balances)
(including Problems)
7. Final Accounts of Sole Trading Concerns: Meaning – Objectives – Advantages and
Limitations – Capital and Revenue items- Preparation of Trading account, Profit & Loss
account and Balance sheet with adjustments (including Problems)
8. Fundamentals of Computer Application: Meaning – Characteristics and importance of
computers in accounting- MS Office: MS WORD – MS EXCEL - MS POWERPOINT.
Reference Books:
1. P. C. Tulsian – Financial Accounting & Analysis – Tata McGraw Hill Publications

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 2. S. N. Maheswari – Financial Accounting & Analysis – Vikas Publications
3. V. K. Goyal – Financial Accounting – EXCEL Books
4. E. Balaguruswamy - Fundamentals of Computers Tata C Graw Hill Education Pvt, Ltd.,

PRACTICAL ACTIVITIES UNDER ACCOUNTANCY & COMPUTERS:

PROBLEMS IN JOURNAL
PROBLEMS IN LEDGER
PROBLEMS IN SUBSIBIARY BOOKS
PROBLEMS IN CASH BOOK
PROBLEMS IN BANK RECONCILIATION STATEMENT
PROBLEMS IN FINAL ACCOUNTS

WINDOWS:
Basics of windows operation, copying, moving of files, creating, deleting, renaming folders, creating
shortcuts, placing shortcuts, operation of control panel, screen setting, mouse setting, viewing files with
my computer, viewing files with explorer, deleting files, folders and retrieving from cycle bin, installing
software/uninstalling software, hardware, printing text documents.
MS – WORD:
Creating and saving a document, operation of tool bars, selecting menus from the drop menus,
formatting the text, spell checking, mail merging, printing of document
MS – EXCEL
Introduction to electronic spreadsheets, entering column titles, entering numbers, editing data, selecting
cells, calculations using formulas, copying data, moving data, drag and drop feature, clearing cell
contents, saving a work book, closing a work book, working with work sheets, inserting and deleting
worksheets, etc. Problems of Final Accounts using Excel.
WINDOWS: Demonstrate use of start button
- Demonstrate viewing of the setting option in the start menu
- Demonstrate loading of control panel and understand selecting the items
- Demonstrate changing date and time, screen settings, printer settings
- Demonstrate changing of settings of mouse
- Demonstrate creating of folders
- Demonstrate deleting of files, folders, un-deleting of files and folders
- Create text file using word pad or notepad
- Format the text document with all the features available in word pad
- Print the document created using word pad, note pad
MS – WORD: Demonstrate starting MS word
- Identify the word screen elements
- Identify the tool bars on the screen
- Demonstrate creating a sample text
- Demonstrate text formatting
- Demonstrate page formatting
- Demonstrate search and replace of text
- Demonstrate selecting, deselecting the text from menu and copying
- Demonstrate spell checking
- Demonstrate mail merging of documents
MS – EXCEL
Describe the EXCEL window
- Define the term cell, current cell, cell pointer, range
- List the toolbars of EXCEL and their functionality
- Demonstrate procedure to Edit the contents of the cell
- Demonstrate the procedure to format the cells with numbers
- Demonstrate the procedure to format the text in the cells
- Demonstrate the procedure to change the width of the cells
- Demonstrate the procedure to change the height of the cells
- List the operators used in formula
- Procedure to enter formulae with functions

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 OFFICE ASSISTANTSHIP
FIRST YEAR
PAPER –III ENGLISH SHORTHAND [ Theory]

S. Contents of the Chapters No. of Weightage Short Essay

No Periods in Marks Answer type
Questions Questions
1. Introduction of Phonographic 25 10 2 -
system – Consonants- Joining of
Strokes- Vowels- Places-
Intervening Vowels- Position
Writing – Grammalogues-
Punctuation marks
2. Alternative Forms for ‘R’ and ‘H’- 10 8 2 -
Diphthongs- Triphones-
Abbreviated W- Phraseography.
3. Circle S & Z Stroke S & Z, Large 15 8 1 1
Circles SW, SS & SZ, Loops ST
and STR
4. Initial Hooks, Alternative Forms, 25 8 2 -
Circles and Loops to Initials hooks
– Final Hooks N&F- Circles and
Loops to Final Hooks – Shun
Hook.
5. Aspirate – Upward and Downward 25 8 1 1
R- Upward and Downward L &
SH-Compound Consonants –
Vowel Indication.
6. Halving Principle Section I & II – 20 10 1 -
Doubling Principle.
7. Essential Vowels- Medial Semi 15 8 1 -
Circle- Prefixes- Suffixes &
Terminations- General
Contractions & Special
Contractions.

Reference Books:

1. Pitman Shorthand Instructor and key.

2. Shorthand Dictionary.
3. National Shorthand School (Books) Theory.
4. SBTET Technical Examination Question Paper (Lower Grade, Paper 2)

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Objectives:
At the end of the instruction, the learner will be able to:
1.0 Understand the Phonography System
1.1. State the need for Shorthand in Modern Business and Government
Offices.
1.2 Define and Explain the Importance of Shorthand.
1.3 State the advantages of phonography in Shorthand.
1.4 Define Consonants.
1.5 Identify the consonantal sounds in English.
1.6 Distinguish the consonantal sounds in English and Phonography.
1.7 Identify and write the signs of consonants.
1.8. Practice the consonantal signs from exercises.
1.9. Explain the principle of joining the strokes.
1.10 Practice the joining of strokes.
1.11 Define a Vowel in phonography.
1.12 List the various vowel sounds.
1.13 Explain the vowel places.
1.14 Identify and indicate the vowels in respective places.
1.15 Explain the Intervening Vowels.
1.16 Indication of Intervening vowels to the strokes.
1.17 Explain the rules governing the position writing of the strokes.
1.18 Define Grammalogues.
1.19 Explain the various punctuation marks in Shorthand.
1.20 Practice Grammalogues.
2.0 Understand the Alternative forms for ‘R’ & ‘H’ Diphthongs and
Phraseography.
2.1 Explain the Alternative forms for ‘R’
2.2 List the circumstances in which Downward ‘R’ is used.
2.3 List the circumstances in which upward ‘R’ is used.
2.4 Explain the alternative forms for ‘H’
2.5 Explain the use of Downward and Upward ‘H’
2.6 Practice words using the alternative forms.
2.7 Define Diphthong.
2.8 List the various diphthong signs and their places.
2.9 Use of diphthongs at the appropriate place.
2.10 Explain the joined diphthongs.
2.11 Define Triphone.
2.12 Explain the use of Triphone in Shorthand.
2.13 Define abbreviated ‘W’.
2.14 Explain the use of abbreviated ‘W’ in Shorthand.
2.15 Difference between Phraseography and Phraseogram.
2.16 List the qualities of a good Phraseogram.
2.17 Explain the position of a Phraseogram.
3.0 UNDERSTAND THE WRITING OF SMALL AND LARGE CIRCLE, AND
LOOPS ‘ST’ AND ‘STR’.
3.1 Explain the left & right motion used for circles.
3.2 Explain the rules governing the use of a small circle initially, medially
and finally to straight and curved strokes.

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 3.3. Define a Large Circle.
3.4. Explain why the ‘SW’ circle is used only initially.
3.5 Explain the use of ‘SW’ circle to straight and curved strokes.
3.6 Explain the use of ‘SS’ Circle to straight and curved strokes.
3.7 List the circumstances when large circles are not used.
3.8 Mention the use of large circles in Phraseography.
3.9. Define the loop ‘ST’ and ‘STR’.
3.10 Explain the use of loops ‘ST’ and ‘STR’ initially, medially and finally
to straight strokes and curves.
3.11 Explain the circumstances in which the loops are not used.
3.12 List the use of loops in Phraseography.
4.0 Understand the use of hooks to the strokes.
4.1 Explain the concept of double consonants and its features.
4.2 Explain the procedure for writing the ‘R’ hook to the straight stokes
and curves.
4.3 Explain the procedure for writing the ‘L’ hook to the straight stokes
and curves.
4.4 Explain the procedure for indication of vowels to the double
consonants.
4.5 Explain the alternative forms for fr, vr, thr & Thr.
4.6 Explain the rules governing the use of alternative forms for fr, vr, thr &
Thr.
4.7 List the alternative forms for fl, vl & thl.
4.8. Explain the rules governing the use of alternative forms for fl, vl & thl.
4.9. Explain the indication of intervening vowels to the double consonants.
4.10 Explain the use of extended use of ‘L’ hook.
4.11 Explain the use of circles and loops to initially hooked strokes.
4.12 Explain the use of final hooks for ‘N’, F & V.
4.13 Explain the circumstances in which the final hooks are not used.
4.14 Explain the use of circles and loops to final hooks.
4.15 Explain the rules governing the use of Shun hook to straight strokes
and curves.
4.16 List the circumstances in which Shun hook is not used.
5.0 Appreciate the use of Aspirate and the Alternative forms for ‘R’, ‘L’ and
‘SH’.
5.1 Define Aspirate
5.2 List the various forms of Aspirate.
5.3 Explain the rules governing the use of various forms of Aspirate ‘H’.
5.4 List the circumstances in which Downward ‘R’ is used.
5.5 List the circumstances in which Upward ‘R’ is used.
5.6 Explain the use of Upward and Downward ‘L’
5.7 Explain the use of Upward and Downward ‘SH’
5.8 Define compound consonants.
5.9. Explain the use of various compound consonants.
5.10 Explain the circumstances when a vowel is implied.
6.0 Explain the halving and Doubling Principles.
6.1 Define the principle for halving a stroke
6.2 Explain the use of halving principle for monosyllabic words.
6.3 Explain the use of halving principle for polysyllabic words.

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 6.4 Explain the rules governing the halving of ‘M’, ‘N’, ‘L’ & ‘R’.
6.5 Explain the rules where halving principle is not used.
6.6 Explain the rules governing the use of halving principle in phrases.
6.7 Define Doubling Principle.
6.8 Explain the rules governing the use of doubling principle for straight
stokes and curves.
6.9 Explain the rules governing the use of MP and NG.
6.10 Explain the rules where doubling principle is not used.
6.11 Explain the rules where doubling principle is used in phrases.

7.0 Understand the use of Essential Vowels, Medial Semi-Circle, Prefixes,

Suffixes, General Contractions and Special Contractions.
7.1 Explain the circumstances when vowels are essential.
7.2 Explain the various forms of Medial Semi-Circle.
7.3 Explain the various prefixes and their usage.
7.4 Explain the various suffixes and terminations and their usage.
7.5 Practice exercises covering figures and special symbols.
7.6 Explain the General Contractions.
7.7 Categorize the use of General Contractions.
7.8 Practice the exercises covering the contractions.
7.9 Explain the use of Special Contractions.
7.10 Practice of Special Contraction.
7.11 Practice the exercises in Special Contractions.

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 OFFICE ASSISTANTSHIP
FIRST YEAR
PART B – VOCATIONAL SUBJECTS
PAPER – III COMPUTER BASED ENGLISH TYPEWRITING@ 30 W. P. M
(PRACTICALS)
Periods: 135 Max. Marks: 50

1. Introduction to Computer Typing – Practice of Guide Row- Practice 15

of First, Second Fingering-Practice of Third fingering and its words
2. Use of shift keys, figures and Punctuation Marks – Practice of 15
Sentences
3. Practice of Paragraphs 10
4. Speed drills at 15 wpm 10
5. Speed drills at 20 wpm 10
6. Speed drills at 30 wpm 10
7. Practice of proof-reading Symbols - Abbreviations 10
8. Statement – Importance – Typing of Statement with 1+3 20
columns/Credit note/ Invoice
9. Business letter – Practice of typing business letter (Mail 15
Merging)/Personal letter
10 Government Order – Practice of Government order 20

Note:
1. Five depressions are to be considered a word.
2. Time for speed at 30 wpm…10 minutes.
3. Time for second paper manuscript …, 1 ½ hour
4. No. of words in Statement/Credit Note/Invoice …..60 words: 300 strokes.
5. No. of words in Business Letter/Personal Letter ……100 words …500 strokes.
6. No. of words in G.O. ……….100 words ….500 strokes.

Reference Books:

1. Speed drills books & Manuscripts by National Shorthand School [Books]

Visakhapatnam
2. Examinations Question papers of B.I.E.
3. SBTET Technical Examination Question Papers (Lower Grade)

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 Objectives:
At the end of the instruction, the learner will be able to:

1 Type on Computer given passage efficiently and neatly.

1.1. List the advantages of Computer over Type Writing.
1.2 Distinguish between touch and sight methods of typing.
1.3 Demonstrate the use of Commands and Short-cut keys
1.4 Demonstrate the Practice of Home keys.
1.5 Demonstrate Practice of first, second and third rows.
1.6 Display the procedure for Punctuation marks and Alignments.
1.7 Practice typing sentences.
1.8. Practice typing paragraphs.
1.9 Practice typing at various speeds 15,20 and 30 Wpm.
1.10 Practice typing various figures.
2.0 Understand the various proof-reading symbols and
abbreviations.
2.1 Demonstrate the use of various proof-reading symbols.
2.2 Explain the use of abbreviations in manuscript writing.
3.0 Understand the procedure for typing statement.
3.1 Explain the need for a statement.
3.2 Demonstrate typing statements.
4.0 Understand the procedure for typing a Business letter Mail
merging.
4.1 List the various items in a Business Letter.
4.2 Demonstrate the typing of business letter in appropriate form.
4.3 Understand procedure for a Government Order.
4.4 List the various items in a G.O.
4.5 Demonstrate typing of G.O in proper form.

Reference Books:

1. Speed drills books & Manuscripts by National Shorthand School (Books)

Visakhapatnam
2. Examinations Question Papers of B.I.E.

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 SYLLABUS
OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER-I ENGLISH SHORTHAND @ 80 W.P.M [THEORY]

S.No UNIT Periods

1. Advance Phraseography 10
2. Speed Drills at 40 wpm 10
3. Speed Drills at 50 wpm 15
4. Speed Drills at 60 wpm 15
5. Speed Drills at 70 wpm 20
6. Speed Drills at 80 wpm 20
7 Speed Drills at 90 wpm 20
Total 110
The Examination papers shall be sent by the B.I.E. for I.P.E at 80 wpm to be dictated
and transcribed in 1hr. 30 minutes. The duration of speed is 7 minutes [5 minutes passage + 2
minutes letter]

Objectives:
At the end of instruction, the student will be able to
1. Understand the rules governing the use of Advance Phraseography
1.1 Practice Grammalogues /Contractions.
1.2 Practice Special Contractions Section I to V.
1.3 Explain the rules governing the formation of advance phrases.
Practice the Advanced Phraseography from section I to VII.
1.4 Practice Revisionary Exercises A, B and C

2. Practice Taking Down Dictation at 40 WPM

2.1 Practice taking down dictation from B.I.E.
2.2 Practice reading of the dictation at 30 wpm.
2.3 Practice taking down dictation from B.I.E.
2.4 Practice reading of the dictation at 40 wpm.
3. Practice taking Down Dictation at 60 WPM
3.1 Practice taking down dictation from B.I.E.
3.2 Practice reading of the dictation at 50 wpm
3.3 Practice reading of the dictation at 60 wpm
4 Practice taking down dictation at 70 wpm
4.1 Practice taking down dictation at 80 wpm
5. Practice taking down dictation at 80 WPM
5.1 Revise Grammalogues and Contractions.
5.2 Practice taking down dictation from B.I.E. Speed papers at 80 wpm.
5.3 Practice transcribing the dictation from B.I.E Speed papers at 70 wpm.
5.4 Practice transcribing the dictation from B.I.E. Speed papers at 70 wpm.
5.5 Practice transcribing the dictation from B.I.E. Speed papers at 80 wpm.
5.6 Practice transcribing the dictation from B.I.E. Speed papers at 90 wpm.

18 18
 OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER-I COMPUTER BASED ENGLISH TYPEWRITING @ 45 W.PM.
[PRACTICAL]
1. Speed Drills @ 35 W.P.M 15
2. Official Letter/Business Letter 10
3. Speed Drills @ 40 W.P.M 20
4. G. O. s /Memo’s 20
5. Speed Drills @ 45 W.P.M 25
6. Balance Sheet/Receipts & Payments/Income & Expenditure/Trading 25
& Profit and Loss Account/Business letter/G. O/Official letter
Total 115

NOTE:
1) Five depressions are to be considered a word
2) Time for speed @ 45 W.P.M....................................... 10 Marks.
3) Time for second paper Manuscripts… ........................... 1 ½ Hour.
4) No. of words in Business Letter/Official Letter ............... 120 Words 600 strokes.
5) No. of words in Balance Sheet etc .................................... 140 Words 700 strokes.
6) No. of words in G.O/Memo… .......................................... 140 Words 700 strokes.

Reference Books:

1. Speed Drills & Manuscripts by National Short Hand School (Books)

Vishakhapatnam.
2. Examination Question Papers of B.T.E
3. Examination Question Paper of SBTET (Higher Grade) Technical Exams.

19 19
Objectives:
At the end of Instruction, the student will be able to:

1 1.0 Type printed matter accurately at 30 WPM to 35 WPM.

1.1. Drill the speed parts at varying speeds on computer.
1.2. Drill the difficult words.
1.3. Reproduce the printed matter and Examination question papers into
typed matter accurately on computer
1.4. Repeat the typing of printed matter with accuracy at 35 WPM.
2. 2.0 Type the printed matter at 35 WPM to 40 WPM accurately on
computer
2.1. Practice typing at 40 WPM and more on computer
2.2. Drill the difficult and lengthy words
2.3.Reproduce the printed matter and Examination question papers at
40wpm accurately.
2.4. Repeat the typing of printed matter with accuracy at 40 WPM.
3. 3.0 Type the printed matter at 40 to 45 WPM accurately on computer
2.1 Practice of Higher-Grade Question Papers typing at 45 WPM and more
2.2 Drill the lengthy and difficult words.
2.3 Reproduce the printed matter including B.I.E Question Papers at
45 WPM accurately.
4. 4.0 Practice Official Letters and Business Letters (120 Words)
(600Strokes) on computer
4.1 Define official letter and Business letter.
4.2 Give format of an official letter and business letter.
4.3 Amplify the abbreviations in an official letter and business letter.
4.4 Practice of typing official letter and business letter from examination
papers on computer
5. 5.0 Practice G.O./Memorandum (140Words) (700 Strokes) on computer
5.1 Explain what is Government Order and explain the contents
5.2 Practice Government Order.
5.3 Explain what is Memorandum and explain the contents
5.4 Practice Memorandum
6. 6.0 Practice Income & Expenditure Statement, Balance Sheet, Profit &
Loss Account / Receipts & Payments Account. (140 words) (700 strokes)
on computer
6.1 Practice Income & Expenditure Statement
6.2 Practice Balance Sheet
6.3 Practice Profit & Loss Account
6.4 Practice Receipts & Payments Account

20 20
 SECOND YEAR
OFFICE ASSISTANTSHIP
PART B – VOCATIONAL SUBJECTS
PAPER –II: ACCOUNTANCY – II (THEORY & PRACTICAL)
TIME SCHEDULE, WEIGHTAGE & BLUE PRINT

S.No Name of the Unit No. of Periods Weightage Short Essay/

in marks answer Problem
questions questions
Theory Practical
01 Depreciation -I 05 10 8 1 1
02 Depreciation -II 15 20 8 2 1
03 Partnership Accounts – I 15 20 8 2 1
04 Partnership Accounts - II 15 15 8 1 1
05 Company Accounts -I 10 15 10 1 1
06 Company Accounts – II 10 15 8 1 1
07 Company Accounts – III 10 15 10 1 1
08 Ratio Analysis 15 20 8 1 1
Total 95 130 68 10 08
Note: The question paper contains two sections.

Section – A of question paper contains 10 questions carries 2 marks each. The student has to answer
all questions.
Section – B of question paper contains 8 questions carries 6 marks each. The student has to answer
five questions.

COURSE CONTENTS:
1. DEPRECIATION I: – Meaning – Definition - Need– Causes– Factors –Methods – Fixed
Instalment Method: Meaning – Advantages – Limitations – Diminishing Balance Method –
Meaning Advantages – Disadvantages. Simple problems on depreciation (Straight line and
diminishing balance method including sale of an asset].
2. DEPRECIATION II : Provisions and Reserves:
Provisions: Meaning - Types - Need for provisions.
Reserves: Meaning – Need for Reserves Types [Problems]
3. PARTNERSHIP ACCOUNTS I: Partnership: Meaning – Definition as per Act – Partnership
Deed – Contents- Provisions in the absence of Partnership deed – Capital Accounts – Meaning
– Methods of maintaining capital accounts – Interest on Capital [ Including Journal entries]
- Remuneration to partners – Profit and Loss appropriation account [ Including problems] –
Differences between appropriation and charge.
4. PARTNER SHIP ACCOUNTS – II: Goodwill: Meaning – Definition – Need – Factors
determining goodwill – Methods of Valuation of goodwill [four methods] Problems with
reference to admission and retirement [Simple problems].
Revaluation of Assets and Liabilities : Meaning – Need – Journal entries along with preparation
of revaluation account.[simple problems].
Accounting for Reserves: Meaning – Accumulated profits and Losses with illustrations-
Transfer of reserves – Workmen’s Compensation Reserve – Investment fluctuation reserve
[simple problems].
5. Company Accounts – I: Meaning of company – Definition as per Companies Act, 2013 –
Meaning of a share – Types of Shares – Distinction between Equity shares and Preference
shares - Meaning of Share capital – Classification of share capital– Issue of shares-Journal
entries – Issue of shares at par and premium- Forfeiture of shares – Re Issue of forfeited shares.
6. Company Account – II: Debentures – Meaning – Definition – Features – Differences between
shares and debentures – Types of debentures – Issue of Debentures for consideration other than
cash – [simple problems].

21 21
 7. Company Account – III –Profit and loss account – Balance Sheet along with notes to accounts
as per schedule – III [Simple problems].
8. Ratio analysis: Meaning – Need – Classification of ratios- Problems on Profitability ratios
and liquidity ratios.
Reference Books:
1. M. C. Sukla and S.C Gupta – Advanced Accounts – S. Chand & Co.
2. S. N. Maheswari – Introduction to Accountancy – Vikas Publishing House
3. Jagadish. R. Raiyani – Financial Ratios and Financial Statement Analysis – New Century
Publications

PRACTICAL ACTIVITIES FOR ACCOUNTANCY– II

PROBLEMS ON:

22 22
1. Visit a company and find out the ways of calculating depreciation and examine the process
of calculating depreciation.
2. Visit a partnership firm and find out how the capital is contributed and how the profits and
losses of a firm are shared.
3. Goodwill and methods of calculating goodwill
4. Visit a company and find out the capital structure of the company
5. Examine the assets and liabilities of a company and analyze theratios.

23
 MODEL QUESTION PAPERS
OFFICE ASSISTANTSHIP
I YEAR
PAPER – I: BUSINESS ORGANISATION AND MANAGEMENT (THEORY)
Time: 3 hrs Marks: 50
SECTION – A
Note: i) Answer all questions 10 x 2 =20
ii) Each question carries two marks

1. What is the meaning of business?

2. What is an Industry?

3. What is sole trading organization?

4. Define Partnership?

5. What is Joint stock company?

6. What are the types of prospectus?

7. What is Business Finance?

8. What is an MNC?

9. What is E-Commerce?

10. What is Management?

SECTION –B

Note: i) Answer all questions 5 x 6 = 30

ii) Each question carries six marks

11. Explain the features of business?

12. State the highlights of co-operative business organization?

13. Explain the advantages of sole proprietorship?

14. What are the features of Joint Stock Company?

15. Explain the functions of a stock exchange?

16. Explain the significance of MSME’s?

17. Explain the benefits of E-Business?

18. Explain the principles of Management?

24
 MODEL QUESTION PAPERS
OFFICE ASSISTANTSHIP
I YEAR
PAPER – I: BUSINESS ORGANISATION AND MANAGEMENT (PRACTICAL)
Time: 3 hrs Marks: 50

PRACTICAL ACTIVITIES OF BUSINESS ORGANSIATION:

1. Filling of various documents relating to forming of sole trader

2. Filling forms of partnership deed

3. Filling of forms relating to joint stock companies’ memorandum of association, articles of

association, prospectus / statement in lieu of prospectus, invitation of public deposits, invitation
of shares.

4. Filling forms relating to registration of co-operative societies

5. Filling various pay-in-slips, with drawl modes, filling Demand draft forms, fixed deposit forms,
forms relating to opening of account in bank etc.

Any three activities each carries (12 marks) 36 marks

Record 10 marks

Viva 04 marks

25
 MODEL QUESTION PAPERS
I YEAR
PAPER – II: OFFICE ASSISTANTSHIP
Time: 3 hrs Marks: 50
SECTION – A
Note: i) Answer all questions 10 x 2 =20
ii)Each question carries two marks

1 Define Accountancy?
2 What is business entity concept?
3 What is a Voucher?
4 What is meant by subsidiary book?
5 Define Ledger?
6 What is contra entry?
7 What is Pass book?
8 What is capital receipt?
9 What is a computer?
10 What is accuracy in computer?

SECTION –B
Note: i) Answer all questions 5 x 6 = 30
ii) Each question carries six marks

11. What is an account? Explain the rules of debit and credit?

12. From the following prepare Journal entries: Rs
2023
May 1 Sai Ram started business with 50,000
May 6 Purchased goods from Laxman 20,000
May 8 Paid for machinery 10,000
May10 Purchases from Krishna 10,000
May 12 Sales 20,000
May 14 Rent paid 10,000
13. Explain various types of subsidiary books?
14. Prepare Ledger accounts for the above journal entries.
15. From the following particulars prepare two column cash book as on 31.03.2023
2023 Rs
April 1 Cash balance 22,000
April 1 Bank Balance 15,000
April 4 Deposited into Bank 22,000
April 8 Purchases 18,000
April 9 Sales 16,000
April 10 Cash deposited into bank 18,000

16. From the following balances prepare Trail Balance

Stock 15,000
Purchases 20,000
Sales 20,000
Bank loan 15,000

26
 Debtors 20,000
Creditors 20,000

17. From the following Trial Balance of Mr. Prasad, Prepare Trading, Profit & Loss a/c,
& Balance Sheet as on 31.03.2023
Opening stock 20,000
Purchases 15,000
Sales 90,000
Capital 50,000
Debtors 20,000
Salaries 5,000
Wages 10,000
Rent 15,000
Sundry Expenses 10,000
Commission received 10,000
Drawings 5,000
Creditors 10,000
Adjustments:
1. Closing Stock as on 31.03.2023 Rs. 20,000
2. Outstanding wages Rs. 5,000
3. Prepaid Rent Rs. 2,000

18. What are the features of computers?

27
 OFFICE ASSISTANTSHIP
I YEAR
PAPER – II: ACCOUNTANCY & COMPUTERS – I (PRACTICAL)

Time: 3 hrs Max. Marks: 50

PRACTICAL LAB ACTIVITIES UNDER ACCOUNTANCY & COMPUTERS:

WINDOWS:
- Demonstrate use of start button
- Demonstrate viewing of the setting option in the start menu
- Demonstrate loading of control panel and understand selecting the items
- Demonstrate changing date and time, screen settings, printer settings
- Demonstrate changing of settings of mouse
- Demonstrate creating of folders
- Demonstrate deleting of files, folders, un-deleting of files and folders
- Create text file using word pad or notepad
- Format the text document with all the features available in word pad
- Print the document created using word pad, note pad

MS – WORD: 12 marks
- Demonstrate starting MS word
- Identify the word screen elements
- Identify the tool bars on the screen
- Demonstrate creating a sample text
- Demonstrate text formatting
- Demonstrate page formatting
- Demonstrate search and replace of text
- Demonstrate selecting, deselecting the text from menu and copying
- Demonstrate spell checking
- Demonstrate mail merging of documents

MS – EXCEL 12 marks
- Describe the EXCEL window
- Define the term cell, current cell, cell pointer, range
- List the toolbars of EXCEL and their functionality
- Demonstrate procedure to Edit the contents of the cell
- Demonstrate the procedure to format the cells with numbers
- Demonstrate the procedure to format the text in the cells
- Demonstrate the procedure to change the width of the cells
- Demonstrate the procedure to change the height of the cells
- List the operators used in formula
- Procedure to enter formulae with functions

MS POWER POINT 12 marks

- Describe Power point
- How to create a new Power point slide
- How do you save the created power point file
- List the tool bars that you see in Power point
- How can you do animation pictures
- How do you insert a table with columns and rows
28
- What is clip art? When do you use?

Record 10 marks
Viva 04 marks

Record 10 marks

Viva 04 marks

29
2
 OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER –III OFFICE MANAGEMENT AND
SECRETARIAL DUTIES [THEORY]
S. Name of the unit No. of Weightage Short Essay
No Periods in Marks Answer type
Questio Ques
ns tions
1. Office Management and its Functions 15 6 2 1
2. Office Organization and Administration 15 10 1 1
3. Office Accommodation and Environment 15 10 1 1
4. Office Machines and Equipment and 15 6 1 1
Automation in Office:
5. Records Management and Office 20 10 2 2
Stationery
6. Office Communication and Mail services. 15 10 1 1
7. Secretarial Duties 15 6 2 1

Reference Books:

1. Office Organization and Management …. R. K. Chopra.

2. Secretarial Practice – M. C. Kuchhal.
3. Telugu Academy Publications as per B.I.E. for Vocational II year.

SYLLABUS

S. Name of the Unit No. of Weigh Short Essay type

No Periods tage Answer Questions
in Questio
Marks ns
1. Office Management and its Functions 15 6 2 1
Meaning Importance & Functions of Office &
Office Management, Nature of Office work,
Functions, Duties & Qualities of an Office
Manager.
2. Office Organization and Administration 15 10 1 1
Organization-Definition-Characteristics of an
Organization-Importance of Organization-Steps
taken in Organization Management-
Administration-Principles of Organization-Formal
& Informal Organization-Difference between
Management and Administration on the basis of
functions.
3. Office Accommodation and Environment 15 10 1 1
Introduction-Principles-Location of Office-Office
Building-Office Layout-Office Lighting-Types of
lighting systems-Ventilation-Interior Decoration-
Furniture-Safety & Security Measures.

30
4. Office Machines and Equipment and 15 6 1 1
Automation in Office: Objectives of
Mechanization-Criteria in selection of office
machines-Types of Office Machines-
Miscellaneous machines including biometrics.
5. Records Management and Office Stationery 20 10 2 2
Records-Importance of Records-Record
Management-Filing-Methods of Filing-Indexing-
Types of Indexing-Stationery-Importance of
Stationery-Methods for Purchasing of Stationery
& Stationery Control.
6. Office Communication and Mail services. 15 10 1 1
Importance of Communications-Types of
Communication- Communication Procedure -
Video Conference - Office Correspondence
7. Secretarial Duties 15 6 2 1
Convening & Conduct of Meetings-Notices of
Meetings-Quorum, Recording of Minutes &
Confirmation.

24 31
 OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER –III OFFICE MANAGEMENT AND
SECRETARIAL DUTIES [PRACTICAL]
S.No. Major Units Periods
1. Office Management and Modern Office and its Functions: 20
Charts - Principles of Management – Flow Charts of Office Activities –
Model Office - Types of Offices with Examples.
2. Office Organization and Administration 20
Charts – Types of Organizations – Principles of Organization – Functions
of Office Administrator.
3. Office Accommodation and Environment: 20
Charts – Managing of Office Space/Utilization of Office Space – Display
of different Offices – Various Types of Lighting & Ventilation Systems
in different types of Offices. Example: Banks, Modern Offices, Schools,
Factories, Airports etc.
4. Office Machines and Equipment and Automation in Office: 10
Identifying the different types of Office Machines & Equipment used in
Offices, Factories, Schools & Banks etc.
5. Records Management and Office Stationery: 15
Types of Records, Registers & Files – Stationery Registers &
Miscellaneous Expenses Registers – Indexing in different Offices
Example: Banks, Modern Offices, Schools, Factories etc. Format of
Stationery Register – Regarding purchase & issue of Stationery.
6. Office Communication and Correspondence and mail services: 15
Communication Channel in traditional and modern offices – display of
sophisticated types of Communication.
7. Secretarial Duties: 10
Draft a notice of conducting of Meeting, Preparation of Agenda and
Recording of Minutes.
Total 110

- Visit any office and do practical relating to Office functions, Office organization like
inward and outward sections & administration and learn about Office accommodation
and environment
- Know about various office machines and equipment like operating fax machines, copier
machines etc.,
- Know about maintaining Office stationery and maintenance of records like indexing,
filing etc.
- Know about various types of office communications and mail service
- The concerned group lecturer shall take the students and to any office and show live
practical in the office to get easy understandability for the students.
- Visiting Limited Companies like HAL, BHEL, BDL, DRDL students will learn how
various departments are functioning under the Personnel Department (Admin). Our
students will know the Secretarial work like taking dictation, making of notices and
preparation of circulars. Preparation for meetings like making of Agenda & Minutes
of meeting.

25 32
 OFFICE ASSISTANTSHIP
MODEL QUESTION PAPERS
FIRST YEAR
PAPER –III ENGLISH SHORTHAND [ THEORY]

Time: 3 hours Max Marks: 50

Section –A

Note i) Answer all questions. 10X2=20

ii) Each question carries two marks.

1. Define a Vowel.
2. What is diphthong?
3. Define a Consonant. How many are they?
4. What is a grammalogue?
5. What is meant by Phraseography?
Write its Qualities.
6. How is ‘SW’ Circle employed?
7. Write about abbreviated ‘W’.
8. How is ‘Shun’ hook written?
9. Write about ‘STR’ Loop.
10. How fullness and lessens is are used in suffixes?
Section –B

11. Write outlines for the following words: 10x1=10

a) Put b) Last year c) Influenced d) Doctor

e) Dear f) Test g) I have been h) Diary
Sir
i) Dash j) Difference.

12. Write the following passage in shorthand 20

You ought-to be a different fellow when I – leave, if-you-will – be

influenced by-me. I-think I-can give-you a mile in six and beat you. I- have
–had some talk with young Lord Robson several-times in- the past week,
and he says you-can-do five miles an hour. Those-who saw you last autumn
and –know what you-can –do, all say-the same thing. This is all I-know as
to-your form. But-we-shall-see for ourselves. I-think-you-will own I-am far
beyond you in speed. It-will-be a case of-each for-himself and-the race to-
the faster of –two. Oh, I-know I-shall beat-you, unless you-are faster this
year. Those –who think poorly of-themselves only induce those-who know
them to –think-the same. I speak for-myself, because I –know myself. I-can
say a deal on-this subject, and –I usually do-so. You ask why I-have stayed
away so-long. The answer is business keeps me away. When would-you
like me to-come? The best of luck to –you and to-the rest of the family! it
–will-be nice to see them all, though I-saw most of –them a month or – two
ago.

26 33
 MODEL QUESTION PAPER
OFFICE ASSISTANTSHIP COURSE-I YEAR
PAPER –III COMPUTER BASED ENGLISH TYPEWRITING @ 30 WPM
[PRACTICALS]

Time: 3 hours Maximum Marks: 50

5, 9, 14

Note: 1. The serial numbers of the questions mentioned above are the
serial number in question bank. In practical examination only the serial
number of the question will be given. The Questions given by TSBIE are
for 40 Marks. The examiner shall decode it with the question bank and
give the questions.

SECTION – I
1×1 =20 MARKS

1. Speed
2. Speed
3. Speed
4. Speed
5. Speed

SECTION – II
1×1 =10 MARKS

6. Statement
7. Statement
8. Statement
9. Credit Note
10. Invoice

SECTION – III
1×1 =10 MARKS

11. .Invoice
12. Application
13. Personal Letter
14. Business Letter
15. G.O

VIVA – VOICE 5 Marks

RECORD 5 MARKS

*****
27 34
 OFFICE ASSISTANTSHIP
SECOND YEAR
MODEL QUESTION PAPER PRACTICAL
PAPER I: COMPUTER BASED ENGLISH TYPEWRITING
(45 WPM) [213/71]
Time: 3hrs Max. Marks: 50

5, 9, 14

Note: 1. The serial numbers of the questions mentioned above are the
serial number in question bank. In practical examination only the serial
number of the question will be given. The Questions given by TSBIE are
for 40 Marks.The examiner shall decode it with the question bank and
give the questions.

SECTION – I
1×1 =20 MARKS

1. Speed
2. Speed
3. Speed
4. Speed
5. Speed

SECTION – II
1×1 =10 MARKS

6. Business Letter
7. Business Letter
8. Balance Sheet
9. Receipts and Payment
10. Balance Sheet

SECTION – III
1×1 =10 MARKS

11. Balance Sheet

12. Business Letter
13. Official Letter
14. G.O
15. G.O

VIVA – VOICE 5 Marks

RECORD 5 MARKS

*****
28 35
36
 OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER –I ENGLISH SHORTHAND [THEORY]

Time: 7 Minutes for Dictation Marks: 50

1 ½ Hour for Transcription

Note: Instructions to the Chief Superintendent:

1) The following passage is to be dictated to the candidates ONCE only in a loud and
distinct voice, no word or phrase being repeated and no punctuation stop mentioned.
2) The passage is to be dictated at the rate of EIGHTY words in a minute. It is marked
into portion of one minute’s duration and each of these is subdivided into quarters.
The reader will read with a watch in hand and notice every quarter minute whether he
is strictly adhering to the speed or not.
3) Before dictation is commended the candidates be told to take down the following
passage and letter in the intermediate style of phonograph.
4) As soon as the dictation is over, the candidates should be told to transcribe into
longhand what they have written.
5) They should also be informed that no candidate will be allowed to pass who makes
more than five percent of errors and omissions in his transcription.
6) At the end of the time allowed for transcription both the shorthand and longhand
performances of the candidates should be fastened together and give to the Chief
Superintendent.

***
Mr. Speaker,

I-have-noted with great interest the points made-in-the debate on president’s address,
which contains/an analysis of the problems and-tasks facing our country and – the manner in-
which-the Government proposes to –tackle- //- them A great-deal of concern was expressed
by-many Members regarding-the economic-situation. In presenting-the budget yesterday /// the
Finance Minister has already referred to-the difficulties which we-are facing at-present in-the
economic field. I-(1) – would like to emphasize that many of –these difficulties are due to-the
fact that-we in India are trying/to develop at a more rapid rate to achieve over within a decade
or so what many countries have achieved over a longer// period. This –is not mere an idealism
as-has-been mentioned by many people, but is a necessity /// for a country placed as India is. It
–may –be easy to slow-down our development and I-am sure [2] that neither-the house nor-the
country would wish this to happen.
Hon. Members will-have –seen – the evidence of-/ our determination to defence – the country
and of –our territory in-the budget provision on defence account. To-my mind, // it-is a pity
that –the country, as poor as India, should – have to –direct any of its resources/// from
development. Fortunately, within-the Defence Budget is included developmental expenditure
on Industrial units, on Hospitals, and roads and houses and (3) many other items which –are-
not –in the same class as military hardware.
We-are anxious to see that-the/prices of essential commodities remain stable and –that-the
upward rise is halted. Since-the main instrument for controlling prices// is higher production,
prices should also provide an adequate incentive to-the producer to increase his production.
Hence the necessity /// to fix in-advance a reasonable price for-the main agricultural products.

29 37
It-has been suggested here in this House (4) and elsewhere that-the zonal restrictions should –
be eliminated. There-can-be-no-doubt that on a national problem there/ -should –be a national
point-of- view. However, I-would like to-place before Hon. Members the practical difficulties
that// may likely to arise in eliminating zonal system. Another-point is any review of the
arrangement has to take full/// account of the difficult and the possible dangers to the
availability of supplies under conditions of scarcity. (5)
Dear Sirs,
We- shall –be obliged if you will arrange to-have your premises ready for our Inspector Mr.
George/ on Monday Morning next when he-will call at 10 o’ clock. It-will-be necessary for –
him to – report in// full to us before we-can reply to-your inquiries. It is unlikely that any
difficulties will arise, but we /// are compelled to-make – sure of details we-have –no hesitation
in promising that we-will do our best for – (6) –you and – that we-will give-you-the full benefit
our-our wide experience and expert knowledge. We have asked /our inspector to let-us have
his report by first post on Tuesday. Upon –which day we-will endeavour to // forward our
suggestions etc. to-you.
We –are –pleased to-receive your appreciation of work that –we carried out /// for you in July
last. The Plant installed then was – the most up to date in-the-country.
We remain,
Yours – faithfully, (7)

30 38
 OFFICE ASSISTANTSHIP
SECOND YEAR
PAPER – II: ACCOUNTANCY - II (Theory)
Time: 3 hrs Marks: 50
SECTION – A
Note: i) Answer all questions 10 x 2 =20
ii)Each question carries two marks

1. What is Depreciation?
2. What do you mean by Provisions?
3. What do you mean by Reserves?
4. Define Partnership?
5. What is Interest on Capital?
6. What is Goodwill?
7. What is Share Capital?
8. What is a Debenture?
9. What is Profit and Loss Account?
10. What is Ratio analysis?
SECTION – B

Note: i) Answer any five questions 5 x 6 = 30

ii) Each question carries Six marks
11. Mr. Ram purchased a machine for Rs.45,000 on 1st January 2020. It is decided to
depreciate the asset on Straight line method at 10% p.a. Prepare Depreciation
account for three years in the books of Mr. Ram.
12. What are the types of Provisions?
13. Problems on Profit and Loss appropriation account with adjustments.
14. Problems on valuation of goodwill any method.
15. Problems on recording journal entries for issue of shares.
16. Problems on Issue of Debentures issued other than cash/ for cash.
17. Problem on Company Final Accounts relating to items on Balance sheet only
18. Problem on Profitability or Liquidity ratios.

31 39
 OFFICE ASSISTANTSHIP
SECOND YEAR

PAPER –III OFFICE MANAGEMENT AND SECRETARIAL DUTIES[THEORY]

Time: 3 hrs Marks: 50
SECTION – A
Note: i) Answer all questions 10 x 2 =20
ii)Each question carries two marks

1. Define Modern Office.

2. What is meant by Organization?
3. Define Office Lay-Out.
4. Define Ventilation.
5. What is meant by filing?
6. Define Indexing.
7. Mention any four types of Office Furniture.
8. How to prepare Agenda?
9. What is Video Conference?
10. Define Effective Communication.
Part-B
Note: i) Answer any five questions 5 x 6 = 30
ii) Each question carries Six marks

11. What are the types of Lighting Systems used in an organization?

12. Write difference between Management & Administration.
13. State the principles for Formal & Informal Organization.
14. What is meant by Office Automation? Explain its objectives.
15. What is meant by Office Stationery? How to control office Stationery?
16. What is meant by Record Management and state importance?
17. What is meant by Communication? Explain types of Communications.
18. How to convene and conduct a Company Meeting?

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IX LIST OF EQUIPMENT

1. Shorthand Consonants &Vowels charts.

2. Computers – 20 No’s

3. Printers -2

4. Filing cabinets -2

5. Various types of files.

6. Card Index cabinet.

7. Intercom Set-1

8. Intel PIV3.0Ghz with HT technology, 512 DDR RAM, 80GB HDD [7200RPM],
52XCD ROM Drive, CD Writer-DVD Combo Driver, 256 MB Pen Drive, 1.44”
FDD, 10/100NIC, 56 KBPS Internal Modem, 1:4 Multimedia Speakers, On board
sound & video cards, web CAM, Multimedia Wireless Keyboard, Wireless Mouse.

9. 132 Col.24 wire Dot Matrix Printer

10. 750 VA UPS per system for 20 minutes backup

11. 16/32 port LAN Hub

12. Networking of Systems.

13. Computer furniture.

14. Soft wares.

15. MS Office

16. Tally

17. Windows O. S

18. Library package.

List of consumable Materials

1. Office Stationery

2. Computer Stationery

3. Typewriting and Shorthand Magazines.

4. Speed Books of National Shorthand School, Vizag.

5. Manuscript books of National Shorthand School, Vizag for Typewriting.

6. Shorthand Dictation Speed Cassettes and CDs

7. Shorthand Dictionary.

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 b). ON THE JOB TRAINING [OJT] CENTERS IN THE STATE

1. All Nationalized Banks.

2. All Co-operative Banks.
3. All Local bodies
4. All Central & State Government undertakings.
5. State Financial Institutions.
6. Central & State Government Offices.

X Qualifications for Lecturers:

Junior Lecturer in Commerce:

Must possess a second-class Post Graduation in M. Com or equivalent qualification of
a university in India established or incorporated by or under Central Act, State Act, or
a Provincial Act or an institution recognized by the university grants commission
Junior lecturer in Shorthand and Computer Typing:
Must possess a Degree in B. A or B. Com or B. Sc from a recognized university and a
certificate in Shorthand Lower grade English and Typewriting Higher grade English
issued by State board of Technical Education

XI Vertical Mobility

The student, on completion,

1. Can seek admission into 2nd year of DCCP in Polytechnics.
2. Can seek Admission into B .Com., B. Com (Computers), BBM, BBA and other
Humanities subjects.

XII Equivalency:

In the refined curriculum 2023, there is no equivalency paper to any paper. Hence the old
syllabi students will be given two chances to clear their backlogs (i.e. March & ASE 2024) for I year
and (March & ASE 2025) for II year.

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