With reference to Order No.

410 dated 12/11/2022, we made a contract with your company to

supply 500 MT Pure 1121 Golden crop 2022 basmati rice. After receiving your complaint
regarding quality of rice dispatched to you, we analyzed the sample of rice and found that
there is mixing of 1509 variety (15-22%). Although, the cooking of rice is perfectly OK. The
average length of rice grains is 8.36 MM but grading of rice could have been better. We
regret you had to face such complaints and we would like to assure that there would not be
any complaint from us in future. Together, we have been keeping a long-term business and
friendly relation and cooperation. Keeping this in mind, we again assure to supply the best
quality. We also request you to kindly remit the balance payment.

Thanks & Regards