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BUSINESS CORRESPONDENT AGENT AGREEMENT

This agreement is signed on this _th day of _____, the year 2020.

BETWEEN

M/s Atyati Technologies Private Limited, a Company incorporated under the Companies
Act, 1956 having its registered office at 301-323, 3rd Floor, Tower ‘C’, Diamond District,
Old Airport Road, Kodihalli-560008, Bangalore, Karnataka, and represented by Authorised
Signatory of the Company, hereinafter referred to as the “Company/Atyati” which
expression unless repugnant to the context or meaning thereof be deemed to include, legal
representative, executors, administrators, successors and permitted assigns of the ONE
PART, each a party and collectively referred to as Parties.

AND

Mr./Ms. Kumar Gohel, S/o Gopal Gohel , R/o Flat No. 703 E wing, Tulsi Aahan. Opp Essar
Petrol Pump, Khavai Karjat. road Badlapur East – 421503 herein after referred to as the “BC
Agent” which expression shall unless repugnant to the contest or meaning thereof include its
successors and assigns of OTHER PART.

The Company/Atyati and the BC Agent are hereinafter collectively referred to as the
‘Parties’ and individually as the ‘Party’.

Both parties as above have expressed a desire of entering into this agreement to meet their
respective objectives, which are set out here in below:

WHEREAS:

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A. The Company is engaged inter-alia to carry on as a Service Provider which provides a
technology platform for rural banking and last mile distribution services as an extension to
banks by acting as a business correspondent for the Banks and has a strong foothold in the realm
of Financial Inclusion.

B. The Company being the Corporate Business Correspondent of Bank of Baroda (hereinafter
referred as the Bank), will offer the services defined hereinafter to the general public
through ‘BC Agents.

C. The purpose of this agreement is to set forth the terms and conditions under which the
parties to the agreement shall conduct themselves during the substances of agreement. The
purpose of this agreement and terms and conditions hereafter has been duly explained to the
BC Agent in the local language and/or in the language understandable by the BC Agent.

D. The Company hereby appoints, as detailed hereunder, and the BC Agent accepts his/her/its
appointment as one of the Company’s Agent/ “the BC Agent” on non-exclusive basis for the
purpose of implementation of Financial Inclusion projects of the Banks on behalf of the
Company with effect from ___________ (effective date)

Category Particulars
Bank Name Bank of Baroda
Branch Type-Urban/ Semi- Urban/ Rural
Rural
Bank Mitra Name Kumar Gohel
Father/Spouse Name Gopal Gohel
Aadhaar No 440614764265
KO ID/BC Agent Code 11422666
BC Agent Location Office: Shop No.B-3, Shiv Krupa Plaza,
Near Ganesh Mandir,
Kharvai-Karjat Road, Badlapur East-
421503
Mobile No 8530326767

E. The Terms and Conditions are enumerated hereunder.

NOW, THEREFORE, the parties, in considerations of the covenants, undertakings and


commitments set forth therein here by mutually agree as follows:

1. Definitions and Interpretations

For the purpose of this agreement, the following expressions shall bear the respective
meaning set forth below:

a. “Infrastructure” shall mean and include the electronic devices/connections provided by the
Atyati or installed by the BC Agent i.e. Laptop, Tablet, Biometric scanner, printer (all in
working condition) or any other Device/POS terminal, for executing the services as agreed
in this agreement.

b. “BC Agent CODE/KO ID” means a code or number allotted to the BC Agent for carrying
out the services as enumerated in the schedule.

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c. “Providers” shall mean the financial institutions/organizations that offer other financial
products and services and such other as intimated by Company to the BC Agent.

2. Representations & Warranties

a. The “BC Agent” warrants and represents to the “Company” that he/she is an individual,
validly existing and a good standing under the laws of republic of India and has all requisite
power and authority to enter into this agreement with the Company. All the obligations of
the “BC Agent” under this agreement are legal, valid and binding obligations enforceable in
accordance with its terms. There are no proceedings pending against the BC Agent, which
may have an adverse effect on the ability of the BC Agent to perform and meet its
obligations under this agreement.

b. The “BC Agent” warrants that it shall not accept any other similar arrangements in the field
of financial inclusion which includes wallets, other business correspondent activities or other
actives in providing services in the realm of financial inclusion.

c. BC Agent is not connected to any political parties, religious/communal


organizations/groups/unions or with any organization/entity which has been banned by any
law for the time being in force.

d. The Company hereby appoints, as detailed hereunder, and the BC Agent accepts his/her
appointment as the same on non-exclusive basis for the purpose of implementation of
Financial Inclusion projects of the Bank on behalf of the Company.

e. The BC Agent shall be allotted one BC Agent CODE/KO ID. The BC Agent agrees that the
projects/services to be executed under this Agreement is pursuant to the independent
Agreement executed between the Company and the Bank(s) and/or other providers
(hereinafter referred to as “the Main Agreement”) and the BC Agent shall ensure that
services performed under this agreement are in compliance with the provisions of the Main
Agreement.

f. The BC Agent affirms that he/she have the capability to perform the role envisaged. Further,
he/she is not associated with any kind of association/involvement/connection whatsoever
with any political party or any kind of Union(s) or with any organization/entity which has
been banned by any law for the time being in force.

g. The details of all transactions done by BC Agent will be available on the technology
platform/system provided by Bank and/or by Atyati, if any, login ID and password of which
will be provided to BC Agent by the Bank or by the Company, as the case may be.

h. The “Company” will use its best endeavors to ensure that technology platform/system are
available, if provided by the Company, but will not be liable in any way for the provision of
such IT services.

3. Services, terms and conditions

a. Banking Outlet

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i. The BC Agent hereby declares that it has the necessary Infrastructure and organization
required to act as the BC Agent of the said Bank. The BC Agent undertakes that during the
Term of this Agreement, it shall at its own risk and cost keep and maintain the ‘BC Agent
OUTLET’ in proper manner for performing the service under this agreement for rendering
services and collections and keeping proper accounts.

ii. The BC Agent should have an Owned/Rental place/Shop/Office premises (hereinafter for
the purpose of carrying out the services under this agreement) in the geographical location as
specified by the Bank.

iii. The BC Agent shall during the term of this agreement or any renewed term thereof, use the
‘BC Agent OUTLET’ only for conducting the transactions of the customers as envisaged
under this agreement.

iv. The BC Agent shall obtain from the Company a prior written approval, in the event the BC
Agent wishes to change location of the ‘BC Agent OUTLET’ during the term of this
Agreement. The Company may approve the changed Banking Outlet/premises, if new
premises/BC Agent OUTLET is found to be substantially the same with the existing one.

v. The BC Agent shall during the term of this Agreement confine itself to the Banking Outlet
location assigned/provided.

b. Infrastructure & Technology interface

i. For enabling the Services, the ‘BC Agent’ shall procure the required system and infrastructure,
all in working condition and internet connection. The ‘BC Agent’ shall be provided
connectivity with Financial Inclusion (FI) Server of Bank including any other service
provider as deemed to be fit by the Bank. The technology platform/system shall be provided
by the Company and where applicable by the Bank to the BC Agent through the Company.

ii. The Company reserves right to change/modify process of the services with the confirmation of
the Bank and other providers, if any, and the BC Agent shall be bound to abide by such
modified/changes process and perform its obligation in accordance with such modified
process of the Services.

4. Scope of Work

a. The BC Agent shall provide Services as per Bank guidelines as enumerated hereunder:
i. Enrolment of Bank accounts and Collection of small value deposits;

ii. Open and manage Bank accounts under various schemes on behalf of the Bank for their
customers;

iii. Cash receipt & Payment services to the customers

iv. Receipt and delivery of small value remittances/other payment instruments.

v. Accepting cash for remitting to Banks bank account or to other bank’s account through
NEFT/transfer/IMPS or any other approved mode;

vi. Identification of borrowers through personal marketing and other means;

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vii. Collection and preliminary processing of loan applications including verification of primary
information/data.

viii. Creating awareness about savings and other products and education and advice on managing
money and debt counseling;

ix. Processing and submission of applications to the Link Branch of the designated Bank;

x. Promoting, nurturing and monitoring of Self Help Groups/Joint Liability Groups/Credit


Groups/others;

xi. Post sanction monitoring;

xii. Follow- up for recovery;

xiii. Disbursal of small value credit;

xiv. Recovery of principal/collection of interest, by strictly following the code of conduct for
recovery and prompt deposit of same with the Bank;

xv. Lead generation for Liability and Asset offerings.

xvi. Providing Statement/Mini Statement/Balance enquiry

xvii. Sale of micro insurance/mutual fund products/pension products and other third party
products provided by the Company or with prior permission of the Company;

xviii. Informing the link branch about the loss of card, closure of account or death of the
cardholder for deactivation of the account;

xix. Any other Business Correspondent and Business Facilitator service on behalf of the
Company, duly authorized in writing by the Company.

xx. Any other distribution service on behalf of the Company as communicated from time to
time.

xxi. Collecting all customer details through a mechanism provided by the Company or Bank.

Note: The above products would be inducted to the BC Agent as per the products received
from the Bank(s) and other providers, if any, of financial products and services.

b. The Company/Bank reserves the rights to enhance, minimize or modify the aforesaid scope
subject to any modification made by the Bank from time to time.

c. The ‘User Manual’ for conducting the transactions with the Devices/hardware are duly
provided to the BC Agent to provide services to the customers.

5. Refundable Fees, Service Amount and Guarantee

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a. The BC Agent shall provide to the Company by placing with the Company a refundable
Security Deposit of NIL per Banking Outlet, in the form of Pay order /Demand
Draft/Electronic Transfer in favor of “Atyati Technologies Private Limited” payable at
Bangalore for receiving the right to provide the services under this agreement in specified
location/territory as agreed and the Devices/hardware/internet connection provided to BC
Agent by the Bank through the Company. After deposit of the said amount the
Devices/Hardware/Internet connection shall be handed over to the BC Agent for conducting
the transactions as per this agreement. On termination pursuant to point 11 of this
Agreement, the Company shall refund NIL to the BC Agent once the BC Agent return all
the Devices/Hardware to the Company and no dues are pending towards the said BC Agent.

b. The BC Agent shall deposit amount in Company’s pool settlement account for which he/she
will be assigned limit to the extent of 100% using which he /she can initiate the transactions
through the BC Agent Code/KO ID allotted. The BC Agent at any point in time hold cash
received from customers not more than Rs. 100,000/- (Rupees One Lakh only) and shall
ensure the same is deposited in designated Current account of the Company under link
branch specified by the Company/Bank.

c. The BC Agent shall not at any point in time hold cash received from customers without
successful entry in the system/device. Failure to adhere to this clause may result in
termination without notice of the termination and require the BC Agent to surrender the BC
Agent Code/KO ID and full Infrastructure and Banking Outlet to the Company/Bank.

d. The BC Agent shall submit duly signed and executed ‘Indemnity cum Surety Bond’ in favor
of the Company which shall be invoked by the Company whether in currency of this
agreement or termination thereof, if BC Agent is found in commission of activities involving
Fraud/misappropriation/siphoning of money, by the BC Agent- and or any of its
accomplices or associates.

e. Without prejudice to its other rights, the Company reserves the right to set off or adjust dues
or loss suffered by the Company/Bank on account of breach or non-compliance of the terms
of this agreement from the ‘refundable amount’, if any, placed by the BC Agent with the
Company and the remaining amount, if any, shall be recovered separately from the BC
Agent and or by invoking the ‘Indemnity cum Surety Bond’ duly signed and executed by the
BC Agent and their ‘Surety’ and submitted to the Company by the BC Agent.

6. Obligations of BC Agent

a. The BC Agent agrees that the transactions to be executed under this agreement is pursuant to
the independent Agreement executed between the Company and its Bank(s) (hereinafter
referred to as “the Main Agreement”) and the BC Agent shall ensure that the execution of
the transactions under this agreement is in compliance with the provisions of the Main
Agreement.

b. The BC Agent shall carry out work as per the guidelines & instructions provided by
Atyati/Bank, to handle with care, his/her responsibilities particularly aspects like soliciting
customer, privacy of customer information and informing the correct terms and conditions
of the financial products and services offered etc. to the customers.

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c. The BC Agent shall neither disclose nor share the BC Agent ID/Code & password with any
third party or any customer and shall ensure to keep it confidential and secret in order to
curtail/avoid any fraud/misappropriation etc.

d. The BC Agent shall be solely responsible for all his/her expenses and obligations under this
agreement and the Company shall have no any concern in the same.

e. The BC Agent agrees to take all necessary care and exert diligence while carrying out
transactions and shall be wholly and exclusively responsible for any liability arising due to
failure to do so.

f. The BC Agent shall ensure correctness of every detail received from the customers and the
Company will not be liable for any wrong transaction.

g. The BC Agent shall ensure that all the services are performed in accordance with the process
specified by the Company/Bank from time to time. Any non-compliance of the process shall
be sufficient reason for the Company/Bank to terminate this agreement forthwith.

h. The BC Agent shall be required to comply with all such guidelines, rules and regulations as
the Company or Bank and other providers, if any, may frame from time to time.

i. The BC Agent shall make all the transactions through Bank’s Technology Platform provided
to him and not authorized to hold, retain cash received from customers without Transaction
being successful. The BC Agent- shall print the receipts towards any/all transactions
executed by him/her.

j. The BC Agent shall deposit cash received from the customers in the designated Settlement
Accounts of the Company, in the branch specified by the Company to the BC Agent, and
failure to the same would attract clause 11.

k. The BC Agent shall gratify/resolve all queries or clarifications and/or status inquiries of the
customer in relation to the Services offered under this agreement and the BC Agent shall
ensure to provide adequate steps/measures for aforesaid purpose.

l. The BC Agent/ agrees to provide adequate space at the BC Agent Outlet for
Branding/Marketing and will always ensure that Bank’s/Company’s name is kept in a frontal
visible place. The BC Agent agrees to procure/ facilitate adequate space available in the BC
Agent Outlet for product display/selling as per the guidelines of the Bank as communicated
to the BC Agent by the Company.

m. The BC Agent will install signage boards, DOs and DON’Ts sticker and other mandatory
display materials at the BC Agent Outlet as provided by the Company or notified by the
Bank from time to time.

n. The BC Agent shall not (except permitted by the Company in writing) publish any article or
statement, deliver any lecture or broadcast or make any communication to the press,
including magazine publication relating to the Company’s/Bank’s products or to any matter
with which the Company/Bank may be concerned, unless the BC Agent have previously
applied to and obtained the written permission from the Company/Bank.

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o. The BC Agent shall adhere to extant instructions on Fair Practices Code for lending as also
their own code for collection of dues, if any or in the absence of such a code at the minimum
adopt the Indian Bank Association’s (IBA's) code for collection of dues and repossession of
security. It is essential that the BC Agent refrain from action that could damage the integrity
and reputation of the Company and of the Bank and other providers, if any.

p. The BC Agent shall follow all the quality and hygiene factors as provided in the Schedule-A
as attached hereto. In the event of any violation of such, the Company is authorized to
terminate this Agreement of the BC Agent without any further notice.

q. The BC Agent shall not accept any gift, commission or any sort of gratification in cash or
kind from any customer, person, party or firm or other company having dealing with the
Company and if you are offered any of such, the BC Agent shall immediately report the
same to the Company.

r. The BC Agent will not provide any gift, commission or any sort of gratification in cash or
kind to any customer or any person and/or party belonging to the Company and if offered
any, his services may be terminated immediately without notice.

s. The BC Agent shall not enter into direct agreements with any other service providers,
aggregators, distributors or any similar entity in India for this purpose, for the duration of
this Agreement.

t. The BC Agent shall conduct the business at all times, in accordance with the applicable
statutes, regulations, notification etc., issued by the Government or any other statutory
authority or by the Company or Bank and other providers, if any.

u. In case any Device/Hardware and/or Cash, is provided by the Bank to the BC Agent during
the currency of this agreement for conducting transactions then the BC Agent at the time of
separation/termination of this agreement shall return such Device/Hardware and/or Cash to
the Bank/Company immediately.

v. Any physical damage or any breakage of Device/Hardware shall be the responsibility of the
BC Agent and the BC Agent shall get the same repaired at his/her own cost.

w. The BC Agent shall provide necessary certificate to the Company, if any required by the
Bank, in order to enact as the BC Agent.

7. Commission

a. The Payment of the Commission by the Company to the BC Agent for performing the
services under this agreement shall be made in accordance with Schedule B hereto.

b. The consideration under this agreement shall be inclusive of all taxes and subject to
deduction of Income Tax at the applicable rates.

c. The Company at its discretion may revise the payment structure/pattern from time to time,
subject to any modifications made in the payment structure/pattern by the Bank.

d. The Company shall not be held responsible for any unauthorized transactions at the BC
Agent Outlet and loss, if any caused, shall be borne by the respective BC Agent.

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8. Confidentiality

a. The BC Agent acknowledges and agrees that he/she/they are aware of the sensitivity and
secrecy obligations in keeping the customer information and transaction records and shall
ensure that neither the BC Agent nor any of its personnel will do any act violating the same.

b. The BC Agent is aware that all information disclosed to it by the Company or the Bank and
other providers, if any, and all records, accounts, documents maintained by the BC Agent
are confidential in nature and having regard to the sensitive nature of the information and
records, specifically agrees to maintain secrecy and confidentiality of all the information and
customer information, records, accounts, project documents, commercial offer, design
documents, Project cost & Estimation, Technology, Software packages license, the
Company’s policies, Company’s patterns & Trade Mark, Company’s Human assets profile,
files, data, made available to the BC Agent or his/her/its authorized representative either
orally/written, via emails (Hereinafter referred to as the “Confidential Information) in
respect of the service under this agreement in the same manner & degree of care as the BC
Agent would ensure for its own confidential & sensitive information.

c. The BC Agent shall not use the “Confidential Information” for any purpose other than the
performance of his/her/its obligations under this Agreement and shall not exploit
commercially, directly or indirectly, the Confidential Information disclosed by the
Company.

d. The provisions/clauses of this section shall survive the termination of this Agreement.

9. Indemnification

a. The BC Agent agrees to indemnify and hereby keeps the Company as well as the Bank and
other providers, if any, indemnified against all actions, claims, loss, damages, Costs,
Charges, expenses (including, Attorney/Advocate fees and legal expenses) which the
Company and/or the Bank and other providers may suffer or incur on account of breach of
confidentiality obligations herein above stated or any covenants of this Agreement or on
account of deficiency in services rendered by the BC Agent or an act of fraud committed by
the BC Agent and/or its accomplices, associates or representatives of the BC Agent. The BC
Agent further agrees to make good the loss suffered by the Company and/or the Bank and
other providers, if any, upon first demand by the Company/Bank and other providers, if any,
which shall be final conclusive and binding on the BC Agent.

b. Further, in case of any misappropriation / siphoning of money by the BC Agent which


affects the image of the Company and/or the Bank and/or other providers, if any, the BC
Agent is liable to compensate the Company and/or the Bank and/or other providers, towards
such losses caused to the Company and/or Bank. The quantum of compensation shall be
solely at the discretion of the Company and/or Bank and/or other providers, as the case may
be, and the BC Agent shall not have any claim in this regard.

c. Further in case of any dishonest act/fraud/misappropriation/siphoning of money by the BC


Agent, the Company shall invoke the ‘Indemnity cum Surety Bond’ signed by the BC Agent
and the BC Agent shall be lawfully obligated to abide by it.

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d. The BC Agent shall submit/provide duly signed and executed ‘Indemnity and Surety Bond’
in favor of the Company which shall be invoked by the Company whether in currency of this
agreement or termination/expiration thereof, if BC Agent is found in commission of
activities involving Fraud/misappropriation/siphoning of money, by the BC Agent and or
any of its accomplices or associates.

10. Maintenance of Records and Inspection

a. The BC Agent specifically agrees to maintain all records, accounts including


registers/documents etc. as per instructions of the Company from time to time and ensure
safe and proper custody of all records, customer data, accounts including documents etc.

b. The BC Agent specifically agrees that the Company, Bank and/or other providers, if any,
and RBI and DFS shall be entitled to inspect and audit the records maintained by the BC
Agent, through its officers/employees or agents/auditors as may be decided by the Company,
Bank and/or other providers or RBI or DFS at its sole discretion, and the BC Agent hereby
undertakes to promptly produce all records and information required for this purpose/for the
purposes of inspection and audit. The BC Agent shall provide access, to the
Officers/employees/ representatives/agents or auditors of the Company, Bank and/or other
providers or RBI or DFS to the premises/places where such records are kept/maintained. The
Company, Bank and/or other providers or RBI or DFS shall have a right to obtain copies of
any audit report, review reports and findings made on the BC Agent in connection with the
services performed by the BC Agent as per this agreement.

c. The BC Agent further agrees that in case access is not allowed to the persons authorized by
the Company/Bank and/or other providers/RBI and/or DFS for the purposes of inspection
which results in imposition of supervisory fees by the Bank and/or other providers or RBI
and/or DFS upon the Company, and the Company is required to pay such supervisory fees to
the Bank and/or other providers or to RBI and/or DFS, the BC Agent shall be liable to
reimburse to the Company such levies including any penalty, interest levied and recovered
by the Bank and/or other providers or RBI and/or DFS.

d. The BC Agent /Company shall bear all expenses/costs & charges required for taking copies
of the records, information etc. in connection with the inspection and audit either conducted
by the Bank and/or other providers or by RBI and/or DFS.

e. The BC Agent specifically agrees that the Company has full right to monitor and assess the
performance of services by the BC Agent and wherever the Company discovers any
deficiency or non-performance of the services up to the mark, the Company shall instruct the
BC Agent in writing and the BC Agent agrees to rectify the deficiencies or to ensure
compliance of the instructions of the Company.

11. Term and Termination

a. This Agreement shall be in force for a period of 3 (three) years from the date of execution,
unless terminated by the ‘Company’ by notice in writing in accordance with the termination
clauses of this Agreement. The services of BC Agent will be reviewed as per business
requirement.

b. This Agreement may be terminated by the Company by giving at least one-month advance
notice in writing to the BC Agent-.

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c. The BC Agent can terminate the agreement after giving one month’s advance written notice
to the Company.

d. The Company shall be entitled to terminate this Agreement, with immediate effect upon
happening of one or more of following:

i. Any breach or violation of any of the terms and conditions/covenants of this Agreement by
the “BC Agent”, if within seven (7) days of written notice from the Company of the breach
or violation, such breach or violation is not cured, provided that no cure period shall be
applicable for the violation of any applicable law.

ii. If at any point of time, the BC Agent is found to be not adhering to the Company’s/Bank’s
policies, procedures & standards to carry out the activities or is found to be guilty of fraud,
dishonesty, disobedience, disorderly behavior, negligence, indiscipline or any other conduct
considered by the Company as deterrent to the Company’s interest or of violation of one or
more terms of this Agreement, the BC Agent services may be terminated without notice and
on account of reason of any of the acts or omission, the Company shall be entitled to recover
such damages from the BC Agent.

iii. The Company shall have discretion to terminate this Agreement, in the event of low
business performance/irregular business for continuous period of seven (7) days by the BC
Agent.

e. Without prejudice, the Company shall have right to terminate this agreement without
assigning any reason whatsoever.

f. The BC Agent is obligated to duly return the Devices/Hardware/Internet connection, if


provided by the Bank and/or Company, to the Bank and/or Company once his/her services
are terminated by the Company and/or Bank.

g. This agreement shall be co-terminus with the definitive agreement executed between the
Bank and Atyati Technologies Private Limited for financial inclusion project or the
termination or expiration, whichever is earlier.

12. Notices

Any notice or other information required or authorized by this Agreement to be given, can
be given by either party in writing, in English and by: (i) sending it by e-mail; or (ii) sending
by hand; or (iii) Sending it by Registered Post, at the addresses so communicated.

The BC Agent can communicate with the Company at the address specified herein below:

Attention: Venkatakrishna Badisa


Designation AVP-Customer Relationship
:
E-Mail: Venkatakrishna.badisa@atyati.com

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Phone: 080-46213333
Address: Atyati Technologies Private Limited, 301-
323, 3rd Floor, Tower ‘C’, Diamond District,
Old Airport Road, Kodihalli-560008,
Bangalore, Karnataka

13. Miscellaneous

a. The BC Agent shall not assign or transfer all or any of its rights, benefits or obligations
under this Agreement without the prior written approval of the Company.

b. No modification to this Agreement shall be valid and enforceable unless executed in writing
and signed by the Parties hereto.

c. The BC Agent hereby represents, undertakes, warrants and declares he/she is familiar with
the local language and have the knowledge of the area being assigned to him/her.

d. The BC Agent hereby represents, undertakes, warrants and declares there is no any
impediment, restraint, or injunction against him/her from any of the judicial or quasi-judicial
authority entering into this Agreement and agrees to act as a BC Agent in accordance with
the provisions in that behalf hereinafter contained, and has the requisite authority and
competency to sign this Agreement and to bind itself.

e. The BC Agent hereby represents, undertakes, warrants and declares that it is well
acquainted, fully aware and well conversant to the terms and conditions of the Main
Agreement executed between the Company and its Bank and/or other providers, if any, and
hereby agrees and confirm to abide by the terms and condition, Policy of the Company/Bank
and/or other providers that may be in force or changed/modified from time to time.

f. The BC Agent is neither connected to any political parties, religious/communal


organizations/groups nor are a defaulter with Bank /societies/financial institutions etc.

g. The BC Agent shall not use the Company’s logo, trademark, service mark, copy rights of
other proprietary rights of the Company, in any advertisement or publicity materials,
slips/receipts, visiting cards, letter heads or any other written communication with any other
party etc. without the prior written consent of the Company. The Company shall have right
to take legal action if the BC Agent is using such logo, trademark, copy rights of other
proprietary rights of the Company, without its prior permission or consent.

h. The BC Agent shall conduct transactions only from the Technology Platform/System
provided by the Bank and/or the Company if any, and not otherwise.

i. The BC Agent shall levy such charges on the Customers as directed by the Bank only. The
BC Agent shall not charge any extra amount for the services rendered to the Customers in
addition to the amount prescribed by the Bank. The BC Agent shall not claim permanent or
temporary employment either with the Bank or Atyati anytime during congruence of this
agreement or termination thereof.

j. Any provision of this agreement may be amended or waived, if and only if, such
amendment or waiver is in writing and signed/electronically accepted by the BC Agent,

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in case of an amendment by the Parties, or in the case of waiver, by the Party against
whom the waiver is to be effective.

14. Penalty

a. The BC Agent specifically agrees that he/she shall commence the service within the time
stipulated by the Company i.e. commencement of this Agreement within fifteen (15)
days from the notice from the Company in this regard and commencement of
transactions within seven (7) days thereafter. In the event of committing breach of this
condition, the BC Agent agrees to pay compensation of Rs. 500 (Rupees Five Hundred
Only) for each day of continuation of such default. However, this imposition of penalty
shall not absolve the BC Agent from its liability to perform/ complete the service under
this agreement. These timelines may be modified by the Company at its sole discretion
due to the business requirements.

b. Further, in case of any misappropriation by the BC Agent which effects the image of the
Company and/or the Bank and/or other providers, the BC Agent is liable to compensate
the Company and/or the Bank and/or other providers. The quantum of compensation
shall be solely at the discretion of the Company and/or Bank and/or other providers, as
the case may be, and the BC Agent shall have no claim in this regard.

c. The BC Agent shall ensure that all the customer’s details for transactions including all
Non-home transactions and IMPS transactions, customers’ contact details etc. are
entered in the system as provided by the Company and/or Bank and update the same on
daily basis without fail. In case of failure to enter these details in the system, the BC
Agent shall be liable to pay a sum of Rs. 1 (Rupee One Only) per transaction entry for
each day of continuation of such default.

15. Jurisdiction

In the event of any dispute, this writing/agreement shall be governed by and construed in
accordance with the laws of India and both parties hereby submit to the exclusive
jurisdiction of the courts of Bengaluru.

16. Counterparts

a. This Agreement may be executed in any number of counterparts, each of which when so
executed and delivered shall be an original, but all of which shall together constitute one
and the same instrument.
b. The stamp duty and other charges, if any, applicable on this Agreement shall be borne
and paid by the BC Agent.

IN WITNESS WHEREOF the parties hereto sign this Agreement on the date, month and
year herein above first mentioned.

For Atyati Technologies Private Limited The BC Agent

_____________ ____________

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Authorised Signatory ( Kumar Goapl Gohel )

Witness: Witness:

________________ _________________
(Name:________________) (Name: Suman Anand Chauhan)
Aadhaar No. Aadhaar No:. 320886119438

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SCHEDULE-A
QUALITY AND HYGIENE FACTORS TO BE FOLLOWED BY BC Agent

The BC Agent hereby agrees to follow quality and hygiene factors during performance
of service under this agreement, as under: -

1. The BC Agent shall only levy service charges as specified by the Company and/or the Bank
and/or other providers. The Company shall have right to terminate the agreement and may
take legal action if the BC Agent is found to have collected unauthorized fees/charges other
than specified by the Company.

2. In the case of counterfeit currency, the merchant is solely liable and shall make good such
currency to the Company or to the Customer and the Company shall not be liable under such
circumstances.

3. The BC Agent shall ensure that all the customer’s details for transactions including all Non-
home transactions and IMPS transactions, customers’ contact details etc. are entered in the
technology platform/system and update the same on daily basis without fail. In case of
failure to enter these details in the system, the BC Agent shall be liable to pay a sum of Rs. 1
(Rupee One Only) per transaction entry for each day each day of continuation of such
default. The BC Agent shall be solely responsible to resolve issues arising out of incorrect
details and the Company would not have any liability in such cases.

4. The BC Agent shall be responsible for every transaction done by it under this agreement and
shall maintain a cash and transaction record register for his/her reference as per the guidance
of the Company.

5. The BC Agent shall not issue any manual receipt/acknowledgement and only provide on the
instant system generated receipt/acknowledgement of service to the customers as and
transaction is done by the customers.

6. The BC Agent shall treat all the customers courteously. In the event of it is found/brought to
notice that the BC Agent is misbehaving with any customer, the Company may take any
strict action against the BC Agent that may include termination of the BC Agent.

7. The BC Agent has to open and close his Banking Outlet at the same time as specified and
mutually agreed by the parties hereto.

8. The BC Agent shall inform the nominated person of the Company regarding the BC Agent
Outlet closure due to any unforeseen circumstances beyond the control of the BC Agent.
The Company is free to take suitable action against the BC Agent in case of non-intimation
of BC Agent outlet closure.

9. The BC Agent shall keep the Banking outlet in good and clean condition and should ensure
that proper hygiene is maintained at the Banking outlet

10. In contravention of any of the above terms, the Company has right to terminate this
agreement without any notice the BC Agent.

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