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Final MDT Seife
INVESTIGATORS
1
2
EXPLORING THE CHALLENGES AFFECTING MULTIDISCIPLINARY
TEAM COLLABORATION AT ST. AMANUEL MENTAL SPECIALIZED
HOSPITAL 2023 G.C
INVESTIGATORS
OCTOBER 2023
I
DECLARATION
We the researchers declare,
II
APPROVAL SHEET
This research study entitled "Challenges Affecting Multidisciplinary Team
Collaboration at St. Amanuel Mental Specialized Hospital" has been proposed by
Seifeslassie Wendwosen, Kedire seid and Kalkidan Dawit in currently working at St.
Amanuel Mental Specialized Hospital. This study aims to investigate and address the
challenges that impact multidisciplinary team collaboration within our healthcare
setting.
The research proposal and methodology have been reviewed and evaluated by the
undersigned, who hereby grants approval for the commencement of the research
study.
III
ACKNOWLEDGMENT
We would like to express our sincere appreciation to the individuals and organizations
that have supported us during the preparation of this research proposal. Although this
proposal has not been approved yet, we would like to acknowledge the potential
contributions and support we anticipate receiving. We extend our gratitude to the St.
Amanuel Mental Specialized Hospital, whose potential financial support would
greatly facilitate the execution of this study. We would also like to thank the
administration and staff of the specialized mental health hospital for their anticipated
cooperation and willingness to participate in this research. Furthermore, we anticipate
the involvement of participants in this study and express our gratitude for their
potential contribution in providing insights and perspectives crucial to the success of
this research. Finally, we would like to acknowledge our advisors, mentors, and
colleagues for their anticipated guidance, feedback, and valuable input throughout the
research proposal development process.
IV
ACRONYM/ABBREVIATION
CPAT……………………………… Collaborative Practical Assessment Tool
IPE…………………………………Interprofessional Education
Table of Contents
DECLARATION...........................................................................................................II
APPROVAL SHEET...................................................................................................III
V
ACKNOWLEDGMENT..............................................................................................IV
ACRONYM/ABBREVIATION...................................................................................V
LIST OF FIGURES...................................................................................................VIII
SUMMARY.................................................................................................................IX
1.1 Background..........................................................................................................1
1.4 Objectives.............................................................................................................6
2.1 Introduction..........................................................................................................8
VI
3.4 Inclusion and Exclusion Criteria........................................................................20
REFERENCE...............................................................................................................27
ANNEX 1.....................................................................................................................31
LIST OF FIGURES
Figure 1: Conceptual Framework for Challenges of Multidisciplinary Team
Collaboration.................................................................................................................................
VII
VIII
SUMMARY
Background: Multidisciplinary teamwork is crucial for providing comprehensive
patient care in healthcare systems, including mental health care settings in Ethiopia.
However, challenges such as disciplinary barriers, organizational hurdles, and limited
integration of mental health services hinder effective collaboration among healthcare
professionals. Addressing these challenges is essential to optimize collaboration and
improve healthcare outcomes in Ethiopian healthcare settings.
Budget Breakdown: The research study is allocated a budget of 78,500 ETB, which
will cover expenses related to research materials, data collection tools, data analysis
software, participant incentives, and administrative support.
IX
1. INTRODUCTION
Collaborative work among different professionals is crucial for delivering the desired
outcomes such as accurate diagnosis, effective treatment planning, seamless care
transitions, and improved patient satisfaction. The Norwegian health system
conducted a research to explore the challenges from the perspectives of both
healthcare providers and patients and arrived in a conclusion that the lack of
collaboration had negative consequences, including fragmented services for mental
health service users, inadequate rehabilitation services, and prolonged institutional
stays for older patients(3)
1
professionals in mental health settings, such as strong unprofessional cultures and
conflict over leadership, further contribute to the limited adoption of IPE. in (5)
Power dynamics and trust among health professionals are observed, with
professionals using their power to protect their autonomy, power imbalances between
private and public sector providers, and attempts to reduce dependency on others to
maintain power. These power dynamics influence the strategic choices made by
health professionals regarding collaboration, impacting patient experiences. Trust is
identified as a crucial element in collaboration, developed through factors such as role
perceptions, demonstrated competence, and effective communication. However,
despite government policies promoting shared decision-making, its implementation
remains limited. The complexity of interprofessional relationships, particularly in the
delivery of primary and community-based health services across organizational
boundaries, adds challenges. The changing roles and boundaries generate uncertainty
and vulnerability, affecting trust levels and leading to mistrust. Ultimately, these
power dynamics and levels of trust directly influence patient experiences, highlighting
the importance of addressing power imbalances and fostering trust to improve
collaboration and enhance patient care. (6)
Study that was conducted by also showed that Communication barrier can arise by
using complex medical terminologies and jargon. Healthcare professionals, including
nurses, often use specialized terminology that may not be easily understood by all
team members. This can create confusion and misinterpretation of information,
leading to errors or conflicts arising from misunderstandings. Effective
communication requires clear and concise language that is easily understood by all
members of the team. And also time constraints and high workload in the acute care
setting can also contribute to communication barriers. Nurses and other healthcare
professionals often face time pressures, requiring them to convey information quickly
and efficiently. This can result in incomplete or unclear communication, leading to
gaps in understanding and potential conflicts. Additionally, the fast-paced nature of
the acute care setting may limit opportunities for team members to engage in thorough
discussions or seek clarification, further exacerbating communication barriers. (7)
2
research aims to uncover the organizational culture factors that hinder successful
collaboration, such as resistance to change or the absence of a learning culture. It will
also investigate communication barriers, including the use of complex medical
terminologies and time constraints, which can impede effective teamwork.
Additionally, the study will explore power dynamics among healthcare professionals
and their influence on collaboration, trust, and shared decision-making. Furthermore,
the role of interprofessional education in improving collaboration and patient
outcomes will be examined. Overall, this research will provide a comprehensive
understanding of the challenges faced by the hospital and offer valuable
recommendations for enhancing multidisciplinary collaboration, communication, and
patient care.
LITERATURE REVIEW
1.2.1 Introduction
In contemporary healthcare systems, the provision of high-quality patient care
requires the collaboration and coordination of diverse healthcare professionals
within multidisciplinary teams (MDTs) (Mitchell, 2011). MDTs, consisting of
professionals from different disciplines, such as physicians, nurses,
pharmacists, social workers, and allied health professionals, have become the
norm in complex healthcare settings due to their potential to improve patient
outcomes, enhance care coordination, and optimize resource utilization (9)
This literature review aims to explore the challenges faced by MDTs in
healthcare settings, focusing on the factors that impact collaboration and
hinder the achievement of desired outcomes. this review will examine the
literature on the challenges related to communication barriers, role ambiguity,
power dynamics, divergent goals, and interprofessional conflicts within
MDTs. By examining the evidence from various healthcare contexts, this
3
review seeks to provide a comprehensive understanding of the challenges
faced by MDTs in different settings and identify common themes and patterns.
Communication Barriers
A study conducted in USA California the authors emphasize the need for
greater collaboration between professions, taking into account the unique
knowledge and expertise of professionals in each field and the impact on client
outcomes. The importance of shared values and ethics among professionals, as
well as a respect for the unique expertise each discipline brings to the table. It
calls for a better understanding of other professions and their contributions to
treatment, and suggests that students and trainees in these fields should
recognize the value of multidisciplinary teams and the expertise available
within them. According to the study absence of the capacity to actively listen,
to engage in dialogue, and to reflect another person’s point of view may derail
an interdisciplinary collaborative effort. While the article briefly mentions the
need for greater collaboration and the impact of differing scopes of practice
and training, it does not extensively explore the barriers or challenges that
professionals face in working collaboratively and but it does not delve into the
empirical evidence demonstrating the impact of such collaboration on client
outcomes.(10)
A study conducted in University of Ottawa Canada in 2005 on the impact of
professional culture on effective collaboration stated the fact that each
healthcare profession has its own unique culture, including values, beliefs,
different communication and language, role and hierarchy, Cognitive learning
and training. These professional cultures create challenges for effective
interprofessional collaboration. The study emphasizes the need for
understanding and addressing the cultural barriers that hinder effective
interprofessional teamwork. Insight into the factors contributing to
professional cultures can guide the development of innovative educational
approaches to improve interprofessional collaborative practice. Unfortunately
the study fails to explicitly examine the empirical evidence of the impact the
professional culture on multidisciplinary team collaboration.(11)
4
A prospective observational study that was conducted in children’s hospital in
Philadelphia nd the University of Pittsburgh Medical Center allowed for the
systematic examination of communication patterns, teamwork, and
collaboration within the interprofessional team setting. The study finds that
physicians dominate the speaking time during team meetings, while non-
physicians have limited opportunities to contribute. This communication
imbalance can hinder effective teamwork and collaboration within the team.
The study found that physicians spoke for an average of 83.9% of each
meeting's duration (with a standard deviation of 7.5%), while non-physicians
(presumably other members of the interprofessional team) averaged 9.9% of
the meeting's duration (with a standard deviation of 5.2%). These findings
indicate a significant difference in speaking time between physicians and non-
physicians, suggesting an imbalance in participation and communication
patterns within the team.(12)
Organizational Factors
5
A systematic review was conducted by a collaborative team from institutions
in the United Kingdom and Canada on the effects of interprofessional
education (IPE) on multidisciplinary team collaboration The review
emphasizes the importance of understanding the organizational context in
which IPE initiatives are implemented. Factors such as the culture, structure,
and resources of the organization can significantly impact the success of IPE.
Therefore, it is necessary to align IPE efforts with the goals and priorities of
the organization. Furthermore the study suggests exploring the effectiveness of
interprofessional team-based learning by bringing together learners from
different professions to work on shared tasks or case scenarios, fostering
collaboration, communication, and problem-solving skills. Team-based
learning can simulate real-world healthcare settings and enhance the readiness
of learners for interprofessional practice.(15)
A qualitative study of repertory grid questions followed by clarification
questions that was conducted in Australia in 2005 among a total of 39
strategic informants and 202 healthcare practitioners participated in the study
explored the Healthy Teams Model as a dynamic model that can be used in
conjunction with a Reflective Analysis and Team Building Guide to help
healthcare practitioners critically evaluate and enhance their team functioning.
Furthermore the study acknowledges the challenges and obstacles to effective
teamwork, such as separate lines of control, diverse objectives, professional
barriers, and conflicts between individuals and the organization. It emphasizes
the need for suitable organizational structures, rewards systems, and
workforce development opportunities to support effective teamwork. However
the study focuses on identifying the characteristics of effective teams but
provides limited insight into the underlying team dynamics and processes that
contribute to those characteristics. (16)
A concurrent mixed research method design that was conducted in the
northwest region of Ethiopia. Specifically, teaching and referral hospitals on
2022, among 279 nurses and 87 physicians revealed that unsatisfactory
organizational support, poor professional support, and poor interpersonal
support were independently associated with ineffective collaboration among
nurses and physicians. a significant number of the respondents (43.4%)
reported ineffective collaboration during their professional activities.
6
Participants reported that ineffective communication between nurses and
physicians hindered collaboration. Furthermore the qualitative data indicated
instances where both nurses and physicians did not fulfill their professional
responsibilities, which impeded collaboration. This could include neglecting to
consult with each other, not sharing important patient information, or not
involving the appropriate healthcare professional in decision-making. The
qualitative findings identified unsatisfactory organizational support as a
significant barrier to collaboration. This could involve inadequate resources,
lack of clear policies and guidelines, or insufficient support from management
or administration. However the study fails to Includes broader range of
healthcare professional’s policy makers and incorporating patient perspectives
which could have provided valuable insights into the collaborative dynamics
and outcomes of healthcare delivery.(17)
Team Factors
9
1.2.2 Empirical Review of Challenges of Multidisciplinary Team Collaboration
According to (24) a systematic review that was conducted at Baltimore, USA,
included the search for relevant studies was performed in databases such as
PubMed, CINAHL, Embase, and ERIC, and that the studies included in the
review were published between 2007 and 2017.
Data from the selected studies were extracted using a standardized approach.
The study collected information on study characteristics, participant
demographics, intervention details, outcome measures, and results. A narrative
synthesis approach was used to summarize and analyze the findings of the
included studies. The main findings of the systematic review described in the
document were
Attitudes and Perceptions: Out of the 19 studies included in the review, 17
(89%) reported statistically significant improvements in attitudes toward other
disciplines and the value placed on a team-based approach for improving
patient care. This suggests that IPE had a positive impact on changing
attitudes and perceptions among healthcare students and professionals.
Collaborative Behavior: All seven studies that assessed changes in
collaborative behavior found statistically significant improvements. This
indicates that IPE contributed to positive changes in how healthcare students
and professionals collaborated with each other in a team-based setting.
Collaborative Skills Develsopment: Among the 12 studies that assessed the
development of collaborative skills, the results were mixed. Some studies
reported positive outcomes in terms of skill development, while others did not
show significant improvements. This suggests that the impact of IPE on
collaborative skill development may vary across different contexts and
interventions. However, it is important to note that the included studies varied
in terms of settings, teaching methods, assessment measures, and quality,
which may have influenced the results. Thus further research, particularly
among healthcare professionals, and the assessment of long-term impacts and
patient-centered outcomes need to be done.
As per a study (17)that was conducted among nurses and physicians in
specialized public hospitals, the northwest, Ethiopia: mixed method multi-
centered cross-sectional study" presents a research study conducted in
Ethiopia to investigate inter-professional collaboration between nurses and
10
physicians in specialized hospitals. The study utilized both quantitative and
qualitative methods to gather data and analyze the factors affecting
collaboration.
The quantitative data was collected through a structured questionnaire
administered to 279 nurses and 87 physicians working in referral and teaching
hospitals. The study found that a significant number of respondents (43.4%)
reported ineffective collaboration during their professional activities. The
multivariable analysis identified unsatisfactory organizational support, poor
professional support, and poor interpersonal support as independent factors
associated with ineffective collaboration.
In addition to the quantitative data, qualitative data were collected through
focused and semi-structured interviews with nine key informants. The
thematic analysis of the qualitative data revealed that poor communication,
lack of professionalism, and failure to adhere to professional duties were
barriers to nurse-physician collaboration.
The study concludes that nurse-physician collaboration in the studied hospitals
was below the expected level, with a large proportion of participants
experiencing ineffective collaborations. The findings highlight the importance
of improving collaboration by enhancing organizational, professional, and
interpersonal factors. The qualitative findings support the quantitative results,
emphasizing the need for interventions to empower interprofessional
collaboration.
The study's implications include the generation of evidence for evidence-based
collaborative practice and providing baseline information for policymakers,
healthcare organizations, and facility managers to plan and intervene in
interprofessional collaboration between nurses and physicians in clinical
settings. Overall, this document provides valuable insights into the state of
inter-professional collaboration between nurses and physicians in specialized
hospitals in Ethiopia, highlighting the factors influencing collaboration and
suggesting strategies for improvement.
11
collaboration and the achievement of desired outcomes. The review
highlighted Communication Barriers: Several studies emphasized the
importance of effective communication within MDTs. Barriers such as a lack
of active listening, dialogue, and understanding of other professions'
contributions can derail collaborative efforts.
The review identified organizational factors that impact MDT collaboration.
Lack of adequate training and education was highlighted as a major challenge,
negatively affecting the quality of care provided. Interprofessional education
(IPE) interventions were found to be beneficial in improving professional
practice, enhancing communication, collaboration, and patient-centered care.
The organizational context, including culture, structure, and resources,
significantly influenced the success of IPE initiatives.
The review explored challenges related to teamwork within healthcare
settings. Common challenges included accountability, conflict management,
decision-making, and reflecting on progress. Overall, the literature review
provides valuable insights into the challenges faced by MDTs in healthcare
settings. However, there are several gaps that future research can address:
1. Empirical Evidence: Some studies mentioned the need for greater
collaboration and the impact of certain factors on collaboration, but they did
not delve into the empirical evidence demonstrating the actual impact on
patient outcomes. Future research should focus on gathering empirical data to
support the identified challenges and their effects on desired outcomes.
2. Patient Perspectives: The literature review primarily focused on the
perspectives of healthcare professionals and organizational factors. Future
research should incorporate the perspectives of patients to gain a more
comprehensive understanding of the collaborative dynamics and outcomes of
healthcare delivery. Quantitative Approaches: While qualitative research
provided in-depth insights into the experiences and perspectives of healthcare
professionals, future research should consider incorporating quantitative
approaches to complement the qualitative data. Quantitative studies can offer
additional information on the prevalence and impact of identified barriers and
enablers. Cultural and Contextual Factors: The influence of cultural,
organizational, and contextual factors on teamwork within healthcare settings
was not extensively explored. Future research should examine how these
12
factors impact collaboration and identify strategies to address cultural barriers
and promote effective teamwork.
In conclusion, the literature review highlights the challenges faced by MDTs
in healthcare settings, particularly in terms of communication barriers,
organizational factors, and team dynamics. Future research should fill the gaps
by providing empirical evidence, incorporating patient perspectives,
employing quantitative approaches, and examining the influence of cultural
and contextual factors on collaboration. Addressing these gaps will contribute
to the development of effective strategies and interventions to enhance
multidisciplinary team collaboration and improve patient outcomes in
healthcare settings.
13
1.4 Conceptual Framework for Challenges of Multidisciplinary Team
Collaboration
Communication
Barrier
Active listening
Information Sharing
Feedback Mechanism
Multidiscip
linary
Team
Collaborati
Team Factors on Organizationa
l Factors
Roles and
Responsiblility Leadership
Trust abd Respect Resource
Decision Making Allocation
Conflict Resolution Policies
IPE
14
1.3 Justification of the Study
While the importance of collaboration and the need for multidisciplinary teams are
acknowledged, there is limited exploration of the specific barriers and challenges
faced by professionals in working collaboratively. By conducting this research study,
it can contribute to filling this gap in empirical evidence by providing a deeper
understanding of the challenges specific to multidisciplinary team collaboration in a
mental health hospital setting. Furthermore mental health hospitals often have distinct
characteristics and challenges compared to other healthcare settings. By focusing
specifically on multidisciplinary team collaboration within a mental health hospital,
this research study can shed light on the unique challenges faced by professionals in
this context. This knowledge can inform the development of targeted interventions
and strategies to enhance collaboration and address the specific needs of mental health
patients Specifically in St. Amanuel mental Specialized Hospital. In summary,
conducting this research study on the challenges of multidisciplinary team
collaboration in St. Amanuel Mental Specialized Hospital is significant because it
addresses a gap in empirical evidence, examines the impact on client outcomes,
considers the unique context of mental health hospitals, and has practical implications
for improving collaboration and patient care in mental health settings.
15
on multidisciplinary team collaboration within St. Amanuel Mental
Specialized Hospital.
To explore the barriers to effective communication and information sharing
among mental health professionals in St. Amanuel Mental Specialized
Hospital and their influence on collaboration.
To analyze the influence of power dynamics, hierarchical structures, and
professional boundaries within St. Amanuel Mental Specialized Hospital
To investigate the organizational factors, such as limited resources, lack of
interdepartmental coordination, and conflicting priorities, that contribute to
challenges in multidisciplinary team collaboration in St. Amanuel Mental
Specialized Hospital.
16
3.METHODS AND MATERALS
3.3 Population
17
3.4 Eligibility Criteria
18
Demographic data (Age, sex, Marital status, Religion, Job, Educational status)
19
Qualitative Study: In-depth Interviews: Individual, semi-structured interviews will
be conducted with selected participants. These interviews will allow for a
comprehensive exploration of participants' perspectives, experiences, and challenges
related to MDT collaboration. The interviews will be audio-recorded with
participants' consent and transcribed verbatim for further analysis.
To ensure data quality in the upcoming study several measures will be implemented
Special attention will be given to ensuring that healthcare professionals clearly
understand the instructions for answering the questionnaire. They will be explicitly
instructed not to provide their names or identification on the questionnaire to
encourage open and honest responses. The filled questionnaires will be collected in
the same session to minimize the possibility of missing or incomplete data. This
approach will ensure that the data collection process is efficient and comprehensive.
A pre-test will be conducted to determine the time needed to complete one
questionnaire and to assess the understandability of the questionnaire among the study
participants. The data collected during the pre-test will not be included in the final
analysis, but it will help identify any issues or areas of improvement in the
questionnaire. Prior to and during data processing, the information collected will be
checked for completeness. This step aims to ensure that all necessary data fields are
20
properly collected and recorded, minimizing the chances of missing or incomplete
data.
Quantitative Section-To analyze the data and examine the relationship between
the identified challenges and multidisciplinary team collaboration, regression
analysis will be performed. Multiple linear regressions will be used to assess the
impact of independent variables (challenges) on the dependent variable (team
collaboration). The independent variables will include communication
breakdowns, role ambiguity, conflicts, and organizational factors. The dependent
variable, team collaboration, will be measured using a validated scale assessing
collaboration effectiveness.
The regression analysis will allow for the identification of significant predictors of
team collaboration challenges and provide insights into the relative influence of each
challenge. Additionally, it will allow for the quantification of the strength and
direction of the relationships between the independent and dependent variables. The
regression analysis will be conducted using statistical software such as SPSS version
26.
The qualitative findings will be integrated with the quantitative results obtained from
the census survey to provide a comprehensive understanding of the challenges
affecting MDT collaboration. The convergence of data from both methods will allow
for a triangulation of findings, enhancing the overall validity and reliability of the
research outcomes.
Prior to initiating the study, ethical approval will be obtained from the relevant
institutional review board or ethics committee at St. Amanuel Mental Specialized
Hospital. The research protocol, including the study design, data collection methods,
21
and participant confidentiality measures, will be reviewed to ensure adherence to
ethical guidelines and the protection of participants' rights.
Informed consent will be obtained from all participants involved in the study.
Participants were provided with detailed information about the research objectives,
procedures, potential risks, and benefits. They will be assured of their right to refuse
participation or withdraw from the study at any time without consequences. Written
consent will be obtained from participants, and their anonymity and confidentiality
were strictly maintained throughout the research process.
22
CHAPTER FOUR- WORK PLAN
Table 1: Work plan of the study
No
Tasks Duration Activities
.
Study Design and Define research objectives, develop
1 5
Planning research questions, and plan study design.
Review relevant literature, identify
2 Literature Review 7 knowledge gaps, and develop theoretical
framework.
Ethics Approval and Prepare and submit ethics application,
3 10
Permissions obtain necessary approvals.
Sampling and Participant Define sampling strategy, recruit and screen
4 5
Recruitment participants.
Conduct interviews, surveys, or
5 Data Collection 15
observations as per study design.
Data Analysis and Clean and analyze collected data, identify
6 10
Interpretation themes or patterns, and interpret findings.
Results Presentation and Summarize findings, prepare visual
7 5
Discussion representations, and discuss results.
Report Writing and Write research report, include methodology,
8 10
Finalization results, and conclusion.
Review and edit the research report for
9 Review and Editing 3
clarity and coherence.
Submission and Submit research report to relevant
10 5
Dissemination stakeholders or conferences, share findings.
Total 65
23
CHAPTER FIVE- BUDGET BREAKDOWN
Estimated Cost
No. Category
( ETB)
Participant
Participant Recruitment 2,000
Recruitment
2
and
Participant Compensation
Compensation
Miscellaneous
5 Unforeseen Costs 10,000
Expenses
Contingency
6 Reserve Budget 15,000
Fund
24
Total 78,500
REFERENCE
1. Helwig NE, Hong S, Hsiao-wecksler ET. No 主観的健康感を中心とした在
宅高齢者における 健康関連指標に関する共分散構造分析 Title.
25
management. J New York State Nurses" Assoc [Internet]. 2015;32–4.
Available from: http://www.jstor.org/stable/j.ctt2jbq45.15
12. Walter JK, Schall TE, DeWitt AG, Faerber J, Griffis H, Galligan M, et al.
Interprofessional Team Member Communication Patterns, Teamwork, and
Collaboration in Pre–family Meeting Huddles in a Pediatric Cardiac Intensive
Care Unit. J Pain Symptom Manage [Internet]. 2019;58(1):11–8. Available
from: https://doi.org/10.1016/j.jpainsymman.2019.04.009
16. Mickan SM, Rodger SA. Effective health care teams: A model of six
characteristics developed from shared perceptions. J Interprof Care.
2005;19(4):358–70.
26
associated factors among nurses and physicians in specialized public hospitals,
the northwest, Ethiopia: mixed method multi-centered cross-sectional study.
BMC Health Serv Res. 2023;23(1):1–8.
19. Etherington N, Burns JK, Kitto S, Brehaut JC, Britton M, Singh S, et al.
Barriers and enablers to effective interprofessional teamwork in the operating
room: A qualitative study using the Theoretical Domains Framework. PLoS
One [Internet]. 2021;16(4 April):1–19. Available from:
http://dx.doi.org/10.1371/journal.pone.0249576
22. Cawich SO, Johnson PB, Shah S, Roberts P, Arthurs M, Murphy T, et al.
Overcoming obstacles to establish a multidisciplinary team approach to
hepatobiliary diseases: A working model in a Caribbean setting. J Multidiscip
Healthc. 2014;7:227–30.
24. Spaulding EM, Marvel FA, Jacob E, Rahman A, Hansen BR, Hanyok LA, et al.
Interprofessional education and collaboration among healthcare students and
professionals: a systematic review and call for action. J Interprof Care
[Internet]. 2021;35(4):612–21. Available from:
https://doi.org/10.1080/13561820.2019.1697214
27
25. Heritage B, Pollock C, Roberts L. Validation of the organizational culture
assessment instrument. PLoS One. 2014;9(3).
27. Quek GSM, Kwan YH, Chan CQH, Phang JK, Low LL. Validation of the
Collaborative Practice Assessment Tool (CPAT) to assess the degree of inter-
professional collaboration (IPC) in a Community Hospital in Singapore. J
Interprofessional Educ Pract. 2022;
ANNEX 1
Informed Consent
28
Participating in this research study does not involve any physical risks. However,
discussing potential challenges in multidisciplinary team collaboration may evoke
personal or professional discomfort. Should you experience any distress during the
interview, you have the right to decline answering any specific questions or withdraw
from the study at any time without penalty.
There are no direct benefits to you as a participant, but your involvement will
contribute to the advancement of knowledge in the field of multidisciplinary team
collaboration in a mental health setting. The findings from this study may help
identify areas for improvement and inform future interventions to enhance teamwork
and patient care outcomes.
Your confidentiality and privacy are of utmost importance in this study. All
information collected during this research will be kept strictly confidential and stored
securely. Your personal identifying information will be separated from the data
collected during the interview, ensuring that your responses remain anonymous. Only
the researcher and authorized personnel will have access to the data, and your
information will be used solely for the purpose of this study.
By signing this document, you confirm that you have read and understood the
information provided above, and that you voluntarily agree to participate in this
research study. You understand that you have the right to withdraw from the study at
any time without penalty and that your decision to participate or decline participation
will be respected.
Date: _______________________
29
Section one Sociodemographic Information
30
Section Two- Organizational Culture
The OCAI consists of six questions. Each question has four alternatives. Divide 100
points among these four alternatives depending on the extent to which each alternative
is similar to your own organization. Give a higher number of points to the alternative
that is most similar to your organization. For example, in question one, if you think
alternative A is very similar to your organization, alternative B and C are somewhat
similar, and alternative D is hardly similar at all, you might give 55 points to A, 20
points to B and C, and five points to D. Just be sure your total equals 100 points for
each question.
Note, that the first pass through the six questions is labeled “Now”. This refers to the
culture, as it exists today. After you complete the “Now”, you will find the questions
repeated under a heading of “Preferred”. Your answers to these questions should be
based on how you would like the organization to look five years from now
31
C The leadership in the organization is generally considered to exemplify a
no-nonsense, aggressive, results-oriented focus.
Total
D
The management style in the organization is characterized by security of
employment, conformity, predictability, and stability in relationships.
Total
A The glue that holds the organization together is loyalty and mutual trust.
Commitment to this organization runs high.
C The glue that holds the organization together is the emphasis on achievement
and goal accomplishment. Aggressiveness and winning are common themes.
D The glue that holds the organization together is formal rules and
policies. Maintaining a smooth-running organization is important.
Total
32
C The organization emphasizes competitive actions and achievement. Hitting
stretch targets and winning in the marketplace are dominant.
Total
B The organization defines success on the basis of having the most unique
or newest products. It is a product leader and innovator.
Total
Instructions: Please respond to the questions below by placing a check mark (√) in
the box that corresponds to your level of agreement from Strongly Disagree to
Strongly Agree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
33
Team Structure
It is important to ask patients and their families for feedback
1.
regarding patient care.
2. Patients are a critical component of the care team.
This facility’s administration influences the success of direct
3.
care teams.
A team's mission is of greater value than the goals of
4.
individual team members.
Effective team members can anticipate the needs of other
5.
team members.
High-performing teams in health care share common
6. characteristics with high-performing teams in other
industries.
Leadership
It is important for leaders to share information with team
7.
members.
Leaders should create informal opportunities for team
8.
members to share information.
Effective leaders view honest mistakes as meaningful
9.
learning opportunities.
It is a leader's responsibility to model appropriate team
10.
behavior.
It is important for leaders to take time to discuss with their
11.
team members plans for each patient.
Team leaders should ensure that team members help each
12.
other out when necessary.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Situation Monitoring
Individuals can be taught how to scan the environment for
13.
important situational cues.
Monitoring patients provides an important contribution to
14.
effective team performance.
Even individuals who are not part of the direct care team
15. should be encouraged to scan for and report changes in
patient status.
It is important to monitor the emotional and physical status
16.
of other team members.
It is appropriate for one team member to offer assistance to
17.
another who may be too tired or stressed to perform a task.
Team members who monitor their emotional and physical
18.
status on the job are more effective.
Mutual Support
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To be effective, team members should understand the work
19.
of their fellow team members.
Asking for assistance from a team member is a sign that an
20.
individual does not know how to do his/her job effectively.
Providing assistance to team members is a sign that an
21.
individual does not have enough work to do.
Offering to help a fellow team member with his/her
22. individual work tasks is an effective tool for improving team
performance.
It is appropriate to continue to assert a patient safety concern
23.
until you are certain that it has been heard.
Personal conflicts between team members do not affect
24.
patient safety.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Communication
Teams that do not communicate effectively significantly
25.
increase their risk of committing errors.
Poor communication is the most common cause of reported
26.
errors.
Adverse events may be reduced by maintaining an
27.
information exchange with patients and their families.
I prefer to work with team members who ask questions about
28.
information I provide.
It is important to have a standardized method for sharing
29.
information when handing off patients.
It is nearly impossible to train individuals how to be better
30.
communicators.
Somewhat Agree
Mostly Disagree
Strongly Agree
Mostly Agree
Agree nor
Disagree
Disagree
Neither
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2. Our team’s primary purpose is to assist patients/clients in
achieving treatment goals.
3. Our team’s goals are clear, useful and appropriate to my
practice.
4. Our team’s mission and goals are supported by sufficient
resources (skills, funding, time, space).
5. All team members are committed to collaborative practice.
6. Members of our team have a good understanding of
patient/client care plans and treatment goals.
7. Patient/client care plans and treatment goals incorporate
best practice guidelines from multiple professions.
8. There is a real desire among team members to work
collaboratively.
General Relationships
Somewhat Agree
Mostly Disagree
Team Leadership
Strongly Agree
Mostly Agree
Somewhat
Agree nor
Disagree
Disagree
Neither
17. Procedures are in place to identify who will take the lead
role in coordinating patient/client care.
18. Team leadership ensures all professionals needing to
participate have a role on the team.
19. Team leadership assures that roles and responsibilities for
patient/client care are clearly defined.
20. Team leadership discourages professionals from taking the
initiative to support patient/client care goals.
21. Team leadership supports interprofessional development
opportunities.
22. Our team leader models, demonstrates and advocates for
patient/client-centered best practice.
23. Our team leader is out of touch with team members’
concerns and perceptions.
24. Our team leader encourages members to practice within
their full professional scope.
25. Our team has a process for peer review.
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General Role Responsibilities, Autonomy
Somewhat Agree
Mostly Disagree
Strongly Agree
Mostly Agree
Somewhat
Agree nor
Communication and Information Exchange
Disagree
Disagree
Strongly
Disagre
Neither
e
37
S
38