Arsi University

College of Business and Economics

Department of Information Technology

Internship Report on “Network Installation”

Prepared By: Shiferaw Yosef

ID:UGR/10896/13

Company Name: Borena Werda Ict Center

Supervisor: Mr.Musa Ahmed(MSc.)

February 14,2024

Asella,Ethiopia
Executive summary

This internship report describes what I did when I went for an internship in borena werda Ict
center for two months. Borena werda Ict center, which is located 380 kilometers away from
Dessie, is a sector established to increase the knowledge of technology for the community and to
make their work supported by technology. Because it is close to where I am and I believe that I
will get better knowledge there, I have done my internship there. Borena werda Ict center
provides many services, including network installation, system development, maintenance, video
conferencing and basic computer training. Of these, I have practiced network installation and
system development.

This internship has given me many advantages, among which I have learned how to apply the
knowledge I gained in theory, how to communicate with people, and how to work in a team.
Overall, I found this internship useful, educational and foundational for my life

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TABLE Contents
Executive summary.....................................................................................................................................1
1.Introduction..............................................................................................................................................3
1.1 Background of the attachement............................................................................................................4
1.3 Objective of the internship....................................................................................................................4
2. Internship Position and Responsibilities..................................................................................................5
2.1 job tittle.................................................................................................................................................5
2.2 Internship Department..........................................................................................................................5
2.3. Key Responsibilities and Tasks..............................................................................................................6
3. Professional Development.......................................................................................................................6
3.1. Skills Acquired....................................................................................................................................6
3.2. Training and Workshops Attended.......................................................................................................7
3.3. Challenges Faced During the Internship...............................................................................................8
4. Projects and Contributions......................................................................................................................9
4.1. Overview of Projects.............................................................................................................................9
4.2. My Role in each Project.....................................................................................................................10
4.3. Achievements and Outcome...............................................................................................................10
5. Team Collaboration...............................................................................................................................11
5.1. Team Structure...................................................................................................................................11
5.2. Collaborative Projects.........................................................................................................................11
5.3. Communication and Interpersonal Skills Developed..........................................................................11
6. Learning outcomes................................................................................................................................12
6.1. Lessons Learned.................................................................................................................................12
6.2. Application of Academic Knowledge..................................................................................................12
6.3. Areas of Improvement Identified........................................................................................................13
7. Reflection on Goals................................................................................................................................13
7.2. Personal and Professional Growth......................................................................................................13
8. Recommendations.................................................................................................................................13
9. Conclusion.............................................................................................................................................14

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Feedback and Evaluations.........................................................................................................................14
Acknowledgment.......................................................................................................................................14
References.................................................................................................................................................16

1.Introduction

The internship focusing on network installation and system development within borena wereda
ICT Center provides a comprehensive learning experience for individuals keen on mastering the
interplay between network infrastructure and system development. This program offers exposure
to the strategic deployment of networking components alongside the opportunity to engage in the
development and enhancement of system capabilities critical to data center operations. Through
in this internship, participants gain hands-on experience in configuring network hardware,
optimizing network performance, installation of windows and contributing to the development of
robust system features.

Mainly this organization are going to produced skilled man power as well as to solve the
community problems with doing certain tangible researches. Generally, they are aimed to
produce skilled developed as well as delivering community service.

1.1 Background of the attachement

Borena werda ICT center is located 380 km west of Dessie city in South Wollo Zone of Amhara
Region. It is bordered by Leg ambo District in the north, Wagdi District in the east, and Sayanti
in the west.

The Borena Wereda ICT Center serves as a pivotal hub for technological advancement and
digital services within the Borena Wereda. The center plays a critical role in providing access to

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technological resources, facilitating digital literacy, and supporting the integration of modern IT
solutions within the community. Its mandate often encompasses the provision of essential
services such as internet access, digital skills development, and technological support for local
administrative functions. Furthermore, the center serves as a linchpin for fostering innovation,
connectivity, and digital empowerment within the region, ultimately driving progress and
enacting positive change through the effective utilization of information and communication
technologies. In alignment with its mission, the center continually strives to enhance its
technological infrastructure, optimize its network systems, and develop tailored IT solutions to
meet the evolving needs of the community it serves.

1.3 Objective of the internship

This internship is responsible for managing its information and communication technology
infrastructure. It ensures smooth operation of computer systems, networks, and software
applications. The center handles tasks like network administration, cybersecurity, software
development, and user support. Its goal is to optimize technology usage, improve efficiency, and
enable effective communication within the organization.

Generally : some objectives of the internship are the following

 Gain hands-on experience in applying theoretical knowledge to real-world IT projects.

 Learn about the latest technologies and tools used in the IT industry.
 Develop technical skills in areas such as programming, database management, network
security, and system administration.
 Collaborate with IT professionals to solve complex problems and implement innovative
solutions.
 Improve communication and teamwork skills by working with cross-functional teams on
IT projects.
 Gain exposure to different aspects of IT operations, such as project management, quality
assurance, and IT support.
 Build a professional network and establish relationships with industry professionals for
future career opportunities.

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  Gain insights into the day-to-day responsibilities and challenges faced by IT
professionals in a corporate environment.

2. Internship Position and Responsibilities

2.1 job tittle

 Network installation
 System development
 Window installation

2.2 Internship Department

The internship department we were intern is ICT Department located in Borena werda Ict center.
It has Network and hardware sections. Throughout our internship period we were doing in the
network section which is mainly responsible for network and related activities of the in this
center.

2.3. Key Responsibilities and Tasks

During my internship at this data center, I took on various responsibilities that contributed to the
smooth operation of the infrastructure. This included assisting with the maintenance and
monitoring of servers, storage systems, networking equipment, and cooling systems. I also
supported daily operations by performing tasks like server installations, hardware upgrades, and
troubleshooting network issues. Additionally, I actively participated in capacity planning and
resource allocation efforts to ensure optimal performance and efficiency within the data center.

One crucial aspect of my role involved implementing and maintaining security measures to
safeguard data center assets, such as access controls, firewalls, and intrusion detection systems.
Collaborating with IT teams, I helped deploy and manage virtualized environments and cloud
services to enhance operational capabilities. Documenting procedures and best practices was
another key part of my internship, ensuring that operations ran smoothly and efficiently.

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Participating in disaster recovery planning and testing was essential for ensuring business
continuity in emergencies. Providing timely support to data center customers and responding to
service requests further honed my skills in customer service and technical troubleshooting.
Throughout the internship, I dedicated time to learning about industry standards and best
practices in data center management, while engaging in professional development activities to
enhance my technical skills and knowledge in the field of data center technology.

3. Professional Development

3.1. Skills Acquired

One of the highlights of this internship has been the hands-on experience I gained in configuring
network equipment. I have had the chance to work with different types of routers, switches, and
firewalls, learning how to set them up and troubleshoot any issues that may arise. This practical
experience has significantly enhanced my networking skills and prepared me for real-world
challenges in the field.

Moreover, I have been involved in installing hardware components as part of various system
development projects. From setting up servers to configuring storage devices, I have gained
valuable hands-on experience in hardware installation. This experience has not only improved
my technical skills but has also given me a better understanding of how different hardware
components work together to form a complete system

Throughout this internship, I have also had the opportunity to gain insights into system
administration tasks, troubleshooting techniques, and project management responsibilities.
Collaborating with my colleagues in a team environment has helped me develop strong
communication and teamwork skills.

Overall, this internship has equipped me with a well-rounded skill set, practical experience, and
industry insights that will undoubtedly serve as a solid foundation for my future endeavors in
information technology. I am grateful for the opportunity to learn and grow in such a dynamic
and challenging environment, and I look forward to applying the knowledge and skills I have
acquired here in my future career.

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 3.2. Training and Workshops Attended
During my internship at the Borena Werda ICT Center, I gained a comprehensive understanding
of system administration, networking, and technical practices. I was involved in various tasks
such as crimping RJ45 connectors, splicing fiber optic cables, and configuring networks. When
crimping RJ45 connectors to Cat5e or Cat6 cables, I learned the importance of correctly aligning
the wires in the correct order before crimping them into the connector. This ensures a secure and
reliable connection for network devices. Properly crimped cables are essential for maintaining
network stability and performance.

I also had the opportunity to work with patch panels, which serve as a central point for
connecting and managing network cables. The benefits of using a patch panel device include
improved cable organization, easier troubleshooting, and scalability for network expansions.
There are various types of patch panels, such as feed-through, punch-down, and modular patch
panels, each serving specific connectivity needs. Understanding how patch panels work is crucial
for efficient network management. Patch panels act as intermediary points between network
devices and structured cabling, allowing for easy connectivity changes without disrupting the
entire network. By using patch cables to connect devices to the patch panel ports, administrators
can quickly reroute connections as needed.

In addition to networking tasks, I also gained experience in disassembling and assembling

computer hardware components. This involved safely removing and reattaching components
such as RAM modules, hard drives, and expansion cards. Understanding how computer
hardware components work together is essential for troubleshooting issues and upgrading
systems efficiently. Overall, my internship provided me with hands-on experience in various
technical practices related to system administration and networking. By mastering tasks such as
crimping cables, working with patch panels, and handling computer hardware, I developed
practical skills that are essential for a successful career in information technology.

3.3. Challenges Faced During the Internship

Limited or Insufficient Cables: One of the major challenges encountered during the internship
was the lack of network cables. This limitation hindered the smooth execution of network
installation tasks and impeded the progress of system development projects. The shortage of
cables restricted the scope of work that could be accomplished within the stipulated timeframe.

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Time Constraints for Group Work: Another significant challenge was the insufficient time
allocated for group collaboration. Limited time for group work affected the coordination and
efficiency of team efforts. The fast-paced nature of the internship program demanded quick
decision-making and effective communication among team members to overcome this
constraint.

Delayed Arrival of ICT Technicians: The delayed arrival of ICT technicians posed a challenge in
ensuring timely technical support and guidance. This delay impacted the workflow and progress
of projects, leading to potential setbacks in meeting project deadlines. The absence of technicians
at crucial times created a sense of dependency and hindered independent problem-solving.
Adverse Environmental Conditions: The unfavorable environmental conditions, characterized by
societal conflicts and government unrest, added a layer of complexity to the internship
experience. The external factors beyond the control of the interns created an atmosphere of
uncertainty and instability, affecting focus and productivity. Navigating through such
challenging environments required adaptability, resilience, and a proactive approach to problem-
solving.

Discussions(outcomes)

The challenges faced during the internship underscored the importance of adaptability,
resilience, and effective communication in overcoming obstacles in a dynamic work
environment. Limited resources, time constraints, and external factors beyond one's control are
common hurdles encountered in professional settings. By acknowledging these challenges and
developing strategies to address them, interns can enhance their problem-solving skills,
teamwork abilities, and overall professional growth. Furthermore, the internship experience
highlighted the significance of contingency planning, flexibility, and proactive communication in
mitigating challenges effectively. Collaborating with team members to find innovative solutions,
seeking alternative resources when faced with limitations, and maintaining a positive attitude in
adverse circumstances are key strategies for navigating through challenging situations.

In conclusion, while challenges are inevitable in any work environment, it is essential for interns
to approach them with a positive mindset, resilience, and a willingness to learn from setbacks.
By embracing challenges as opportunities for growth and development, interns can emerge
stronger, more skilled, and better equipped to handle future professional endeavors.

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4. Projects and Contributions

4.1. Overview of Projects

During my internship period I Was involved in various projects focusing on system
development, network installation, and maintenance practices. One of the key projects we
worked on were the implementation of a new network infrastructure for a client. This project
involved setting up network switches, routers, and access points to ensure seamless connectivity
within the organization. In terms of maintenance practices. we were responsible for conducting
regular system updates, software installations, and security checks to ensure the smooth
functioning of the IT infrastructure. This involved performing routine maintenance tasks, such as
disk cleanup, defragmentation, and antivirus scans to optimize system performance.

Additionally, I Was tasked with installing Windows 7 operating systems on multiple computers
as part of an upgrade process. This required we to configure system settings, install necessary
drivers, and troubleshoot any compatibility issues that arose during the installation process

4.2. My Role in each Project

In the network infrastructure project, I assisted with configuring switches, routers, and access
points, setting up VLANs, IP addresses, and security features. I also tested and troubleshooted
network connectivity issues, documented network configurations, and prepared progress reports.
Additionally, I supported maintenance tasks like system updates and antivirus scans. In a
Windows 7 installation project, I installed the OS on multiple computers, configured settings,
installed drivers, and resolved compatibility issues. This experience enhanced my skills in
network implementation and maintenance.

4.3. Achievements and Outcome

During my internship, we played a key role in the successful implementation of a new network
infrastructure within the organization. This involved setting up network switches, routers, and
access points to ensure seamless connectivity, which significantly improved network
performance and reliability. Additionally, our responsibilities included conducting efficient

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maintenance practices such as regular system updates, software installations, and security
checks. By performing routine tasks like disk cleanup, defragmentation, and antivirus scans, we
optimized system performance and minimized security threats.

One of the major projects we worked on was the installation of Windows 7 operating systems on
multiple computers as part of an upgrade process. This task required configuring system settings,
installing necessary drivers, and troubleshooting compatibility issues. Successfully completing
this project ensured a smooth transition to the new operating system, enhancing user experience
and productivity. Overall, our involvement in these projects enhanced our technical skills in
network installation, maintenance practices, system development, and operating system
deployment. These experiences have provided us with a strong understanding of IT infrastructure
management and honed our abilities in troubleshooting, configuration, and optimization.

5. Team Collaboration

5.1. Team Structure

5.2. Collaborative Projects

To enhance our IT infrastructure and streamline operations, I set up a virtual network
environment for configuring servers and workstations. This will allow i to test and deploy
changes in a controlled environment before implementing them in our production network.
Additionally, I develop a system monitoring tool to track network performance and security,
ensuring that we can proactively address any issues that may arise. Furthermore, we will create a
custom Windows installation image for quick deployment and automate the installation and
configuration process on multiple computers. Finally, we will design a system for remote

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management and troubleshooting of network devices and Windows systems, enabling us to
efficiently manage our IT resources from a central location.

5.3. Communication and Interpersonal Skills Developed

I have learned valuable personal skills from interacting with different friends and ICT
technicians. For example, from ICT technician Mr.Fesha Habtamu, I gained knowledge on how
to install Windows 7 effectively. Additionally, from my friends, I learned practical skills like
how to boot computers. These interactions have not only enhanced my technical knowledge but
also improved my communication and collaboration skills. By actively engaging with both
professionals and peers, I have been able to broaden my understanding of IT practices and
develop a well-rounded skill set that allows me to effectively troubleshoot and manage computer
systems.

6. Learning outcomes

6.1. Lessons Learned

During the internship period, I learned various theoretical concepts that supported our practical
attachments. For example, in the networking course, we learned how to configure IP addresses
on switches and routers. This knowledge was crucial for understanding how to set up and
manage network devices effectively. Another important course I took was computer
maintenance, where I learned about assembling and disassembling computers. This course
provided us with hands-on experience in building and taking apart computer systems, which is
essential for troubleshooting and repairing hardware issues.

In practice, I applied the knowledge gained from these courses by actively participating in setting
up networks, configuring IP addresses, and troubleshooting network connectivity issues.
Additionally, I practiced assembling and disassembling computers under the guidance of
experienced technicians to understand the internal components and how they work together. By
combining theoretical knowledge with practical hands-on experience, i were able to develop a
comprehensive understanding of networking and computer maintenance practices, preparing us
for real-world IT challenges.

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 6.2. Application of Academic Knowledge
System Development: I had leveraged our understanding of programming languages, software
development methodologies, and database management to contribute to system development
projects. They may have worked on coding, testing, debugging, and implementing software
solutions based on the requirements provided by the organization.

Network Installation: To utilized their knowledge of networking principles, protocols, and

hardware components to assist in the installation and configuration of network infrastructure.
Our may have helped set up switches, routers, access points, and other networking devices while
ensuring proper connectivity and security measures.

Windows Installation: Drawing on our knowledge of operating systems, particularly Windows

OS, the student participated in installing, configuring, and troubleshooting Windows-based
systems. They may have installed Windows on new computers, set up user accounts, managed
system updates, and resolved any compatibility issues that arose during the process.

6.3. Areas of Improvement Identified

In this internship I had several areas of improvement may have been identified. Here are some
common areas where interns often seek to enhance their skills and capabilities:

 Adaptability and Learning Agility

 Time Management and Prioritization
 Communication and Collaboration
 Problem-solving Abilities:
 Technical Skills Enhancement:

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7. Reflection on Goals

7.2. Personal and Professional Growth

In this internship here are some ways internships can benefit individuals personally and
professionally in the IT field:

 Job Placement:
 Confidence Building
 Professional Development: Internships offer opportunities for professional growth and
development
 Networking Opportunities: Internships allow to build professional networks within the IT
industry

8. Recommendations

I can recommend what I have seen in summer internship there are a lot of problems and
challenges were happening for performing effective works like communication between staff
workers and our, capability of changing theoretical knowledge to real world application, lack of
know network resource.

I interested to recommends to our department student’s to be able to fast to understand for new
things, be confidential for their work wisely and precisely, be able to understand each course
effectively, be able to develop wise use of time, the department also provide comfortable
learning teaching situation for the student like making awareness about network materials and
required tools in computer science and IT to get enough knowledge and skills for network
installation and configuration.

9. Conclusion

This practical attachment is what we have done for 45 days which is an attractive work and
intelligence activity for professional field of our work. This Practical attachment is also key for
practicing the real-world problems in our field. We have got skills on basics of network design
and installation which we have learnt in class room briefly in theory.

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Feedback and Evaluations

During my internship, my supervisor provided feedback on the importance of developing daily

practice in technology and emphasizing hard work to achieve my goals successfully. He
highlighted the significance of work in all aspects of life, including communication and societal
interactions. He expressed hope that I would achieve success through dedication and
commitment. This feedback underscores the essential role of consistent effort and perseverance
in personal and professional growth. By incorporating these insights into my daily routine and
work ethic, I aim to enhance my skills, contribute effectively to the team, and ultimately achieve
my career objectives in the field of information technology.

Acknowledgment

I would like to express my gratitude to Borena Werda ICT Center for providing me with an
excellent internship opportunity. The experience allowed me to gain valuable knowledge and
enhance my professional development in the field of IT. I am also thankful for the opportunity to
meet and learn from many exceptional individuals and professionals during my internship. I
extend my deepest thanks to Mr. Fsha habtamu the ICT specialist expert, for their invaluable
advice and guidance, which greatly contributed to my theoretical and practical studies.
Additionally, I would like to acknowledge my advisor, Mr. Musa, for his continuous support
throughout my internship.

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References
Internet

https://www.google.com

Ask my friend and other person that have skill in computer science and it technicial

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