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Canada.ca > Natural Resources Canada > Science and Data > Non-destructive Testing

Non-Destructive Testing Certification Body

COVID-19 Program Updates
With the ongoing COVID-19 situation, the NRCan (Natural Resources Canada)
NDTCB (National Non-Destructive Certification Body) is working to ensure the
health and safety of the public and our team members in accordance with all
public safety guidelines. We are closely monitoring the situation and will
adjust our business practices and client services rapidly as required. We
remain at the ready to assist you as best as we can throughout this situation.
We will keep you updated on any developments

At this time, certification processing and services are likely to be disrupted,

delayed, and/or postponed. Temporary accommodations and extensions
relating to initial certifications and renewals/recertifications will be provided
for select candidates.

Awareness of and compliance with the COVID-19 and health and safety
protocols at training organizations/examination centres: Prior to booking
training courses or examinations, clients should verify that they have the most
up-to-date information about any local or specific health and safety
protocols/requirements in place at the applicable training organization and/or
examination centre.
Current accommodations and extensions:
The following information is a summary of current COVID-19 accommodations
and extensions implemented by the NRCan NDTCB. For full details and
supplementary verification of certification status, please download and read
the NRCan NDTCB COVID-19 Temporary Extension Policy Notice (PDF, 183 kb).
The appropriate extension accommodations will be applied automatically (no
need for candidate to submit a request) without re-issuance of the
corresponding paperwork or documents. As conditions evolve, we will adjust
services accordingly—temporary accommodations and extensions may be
amended or applied as required. Please check our website regularly for
further updates on this rapidly evolving situation. For more details, please
contact our office.

Non-destructive testing (NDT) renewal and recertification

A 24-month extension for NDT renewal and NDT recertification candidates
who have certifications that expire from April 15, 2020 to December 31,
2022. This 24-month extension is applied to the current expiry date listed
on your certification ID card, and the Directory of Certified Personnel.

Non-destructive testing (NDT) initial certification

A 24-month extension for NDT initial certification candidates who have
examinations in process that expired after March 15, 2020. This 24-
month extension is applied to the current expiry date(s) listed on your
most recent examination results letter.

Non-destructive testing (NDT) annual vision test

A 24-month extension for NDT certificate holders who are due to
complete their annual vision test requirement from March 16, 2020
to December 31, 2022.
X-ray fluorescence (XRF) analyzer operator renewal and
recertification
A 24-month extension for XRF renewal and XRF recertification candidates
who have certifications that expire from March 16, 2020 to December 31,
2022. This 24-month extension is applied to the current expiry date listed
on your certification ID card, and the Directory of Certified Personnel.

Exposure device operator (EDO) NRCan photo ID card renewal

A 24-month extension for EDO photo ID cards that expire from March 16,
2020 to December 31, 2022. This 24-month extension is applied to the
current expiry date listed on your EDO ID card.

Additional information about COVID-19 accommodations and

extensions:
Please note that it is important for all clients to review all the policies and
conditions relating to COVID-19 accommodations and extensions.
Certification requirements and processing that can be completed via
form-filling and document submission (with mail or electronic
communication) or remote access should be pursued and supported by
all candidates, employers, and the NDTCB network.
Affected candidates/certificate holders shall maintain continuity and
competence in the method(s) they are certified in and must recertify
and/or renew by the end of their (extended) period of validity.
Affected candidates/certificate holders shall perform
certification/renewal/recertification requirements and examinations as
soon as possible, even if they are still temporarily covered by the
extension period.
The original certification expiry and validity time cycle period will be
unaffected by the extension accommodation policy, the NDTCB is only
providing a temporary extension for those affected.
 While at this time, the initial NDT certification process extension has a
current end date of To-Be-Decided (TBD), and most candidates in process
may be included in this general accommodation, we encourage
candidates to complete their examinations and certification requirements
as soon as possible.
For candidates whose recertification or examination expiry dates are not
covered by the current accommodations/extensions, but who may wish to
submit requests for additional accommodations or review of their
eligibility, we recommend that they keep all records and/or
documentation related to their efforts, attempts and actions to fulfill such
recertification or examination requirements. The NDTCB may request this
supporting documentation for review and justification of an individual’s
submission.

Contacting and communicating with the NDTCB:

At this time, we strongly advise that clients and certificate holders refrain from
mailing, shipping or faxing certification-related documents and
communications (if possible); we will be maintaining communication services
via email and telephone. We will also not be providing in-person client
services at our local office at this time. We encourage clients to provide the
NRCan NDTCB with your most up-to-date personal email address and
telephone number to avoid interruptions in communication.

For all telephone inquiries, please call our main telephone line: 1-866-858-
0473
(Note: other NDTCB telephone lines may not be monitored at this time.)

For email inquiries, send your emails to our main inboxes listed below:
NRCan NDTCB main inbox: ndt@nrcan.gc.ca
NRCan renewal and recertification: nrcan.ndtrecert@canada.ca
EDO written examination: nrcan.cedo-oaea.rncan@canada.ca
(Note: other NDTCB email inboxes may not be monitored at this time.)

The health and safety of the public is a priority for the NDTCB—we appreciate
your understanding and support.

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Date modified: 2021-09-08

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