Christine Burg From: FOIA Sent: Tuesday, February 20, 2024 8:12 AM To: Christine Burg; Wendy Rybak; Jodi Sennett Subject: FOIA Public Records Request-Extended Stay America Chronic Nuisance Due: 2-27-2024 Amanda Melone | Deputy Clerk/FOIA Officer/OMA Officer City of Elmhurst, Administration 209 N. York St, Elmhurst, IL 60126 Office: 630-830-3015 elmhurstora From: David Giuliani Sent: Tuesday, February 20, 2024 6:31 AM To: FOIA Subject: EXTERNAL Public Records Request-Extended Stay America Chronic Nuisance ‘CAUTION: This email originates from outside of the City’s email system, Please review for suspicious content or potentially fraudulent email addresses. Hello, This’ public records request under the Freedom of Information Act. 1am seeking the chronic nuisance warning issued to Extended Stay America, 550 W. Grand Ave., last month and the business’ response, which must be given within 10 days. Ifyou have any questions about this request, please feel free to contact me. Thanks, David Giuliani Reporter Patch.com 505-426-5067 Covering Elmhurst, La Grange, Hinsdale, Darien, Western Springs, Burr Ridge, Clarendon HillsCITY OF ELMHURST SCOTT M. LEVIN MAYOR POLICE DEPARTMENT JACKIE HADDAD-TAMER 125 E. First Street ITY CLERK ELMHURST, ILLINOIS 60126 DAN CURRAN (630) 530-3050 CITY TREASURER wirw.elmhurst.org/police JAMES A. GRABOWSK! Michael McLean CITY MANAGER cI “Providing the Best” January 16, 2024 BRE/ESA PROPERTIES 550 W. GRAND AVE ELMHURST, IL. 60126 RE: FIRST NUISANCE ACTIVITY OFFENSE WITHIN 180 DAYS Dear BRE/ESA PROPERTIES: You have been identified as the owner of the property located at 550 W. GRAND AVE, ELMHURST, IL. 60126. This letter is to notify you that on January 10°, 2024, at 10:39 PM, officers responded to this location for a case of Robbery, Elmhurst Police Department Case Numbers: ELPC2400090. ‘This offense is defined as a nuisance activity by City Ordinance, Chapter 12, Section 12.31 (6)(24). This letter is to notify you that the property is in danger of becoming a Chronic Nuisance Property. three or more nuisance activities occur within 180 days of January 10”, 2024 on this property, you as the ‘owner may be charged under this ordinance. If you ate charged as @ Chronic Nuisance, you are subject. to appearing before an Administrative Hearing Officer. If there is a determination that the property is. ‘Chronic Nuisance property, you will be charged a penalty of not less than $500 or more than $1,000 for each violation of this section, or you may be required to appear in Court where fines and/or other sanctions may be sought against you as the owner of the property. You must respond in writing to the office of the Chief of Police within ten (10) days with a plan to abate the nuisance activity. If you have any questions regarding this matter, please contact me at 630-530-3050, sigcerely, tim Gandy Deputy Chief of Police IG/kpJodi Sennett eS a To: sim Gandy; Deborah Laurino Subject: RE: EXTERNAL Response to Public Nuisance Activity Offense letter From: Foster, Sherri Sent: Friday, January 26, 2024 3:07 PM To: jim Gandy Ce: Young, Erin ; Vasile, Adrian ; Busch, Doug ; Bonnell, Brad Subject: EXTERNAL Response to Public Nuisance Activity Offense letter ‘CAUTION: This email originates from outside of the City’s emall system. Please review for suspicious content or potentially fraudulent email addresses. Chief Gandy, It was great speaking with you yesterday. | want to recap our discussion concerning the Public Nuisance Activity Offense letter that we received on January 16, 2024 regarding the Extended Stay America hotel located at 550 W. Grand Ave., Elmhurst, Ilinois 60126. Per our discussion, please be aware that the guests involved were investigated and were immediately asked to leave our hotel on the same date. The guests have been permanently banned from the property and are ineligible to return as registered guests. | understand the employee requested a subpoena before allowing you to review guest footage. According to our company policy, we do require a subpoena or other legal order before producing video footage. If the employee advised that a subpoena was needed to only view the CCTV footage, more likely than not, the employee believed he was complying with our policy. However, we are aware that some circumstances, such as the one you described, would be considered exigent and we want to cooperate fully with your department. We will inform the employee that if footage is removed from the property, that a subpoena will be required, Please know that ESA Management takes this letter very seriously and does not wish to be considered a chronic nuisance property per Elmhurst City Ordinances. In addition to removing the guests from the property permanently, we have developed the following plan to abate any alleged nuisance activity: ‘+ Completed an immediate security inspection and confirmed ~ Al doors lock properly All lighting (interior exterior) is in working order Camera system is operational (9 cameras total) including all exits, entrance and front facing monitor General Manager is resolving reported guest issues in a timely manner Have and will continue to conduct security threat assessments to ensure we are keeping the premises safe for guests and staff. + Upgrade interior and exterior lighting in some areas «Adding door chimes and signage to exit doors to minimize doors be 18 Propped open by guests or vi Please retain my cell number and fee! free to call me anytime with any issues. | look forward to a long and productive partnership with you and your department. We believe that implementing the above measures, in addition to continuing the measures already in place, will reduce anti-social activity and increase ourBuest enjoyment at the property. We look forward to continuing our partnership with your department and ongoing ‘communication toward our common goal. | look forward to visiting with you soon! Stay safe, Sherri Foster Director of Safety and Security ESA Management LLC ESA Management, LLC 13024 Ballantyne Corporate Place, Suite 1000 Charlotte, Nc 28277 Sfoster@extendedstay.com 678-490-1627 #DoMorein24!