COMPANY PROFILE
OUR INTRODUCTION
W ith over 6 years of operations, Cipta Master has
become one of the system integration industry in
Indonesia’s, providing end-to-end information and
communication technology (“ICT”) infrastructure
technologies and advanced solutions to renowned
corporations.
The Company undertakes projects throughout
Indonesia covering Java, Sumatra, Kalimantan, and
Papua, with a head office located in Jakarta and
supported by a Head office in Surabaya.
professionalism | integ rity | teamwork | excellence | respect
C ipta Master Joint Operation established and
incorporated focused on Information Technology
Business.
Driven by partners whose are IT professionals,
business professionals and engineering
professionals, we are committed to be the best
solutions provider in IT Solutions and deliver
innovative solution for its customers so they can
continually improve their organisation operations
performances.
We are committed to be the best solutions provider
in IT Solution and will deliver industry leading,
innovative solution for its customers so they can
continually improves their organisations operation
performances..
 OUR SERVICES

CONSULTING
In the era that continues to grow, companies have been on their way to digital
transformation. We are offering the best solutions for IT infrastructure, so that
we can significantly improve your business process management to be more
efficient.

PROCUREMENT
Our core strength is to help our clients in procuring their equipments. May it
be hardwares, softwares, licenses in any business models.

IMPLEMENTATION
In order to support the implementation of technology and solution you desire,
we are the right partner that listens and understands how to implement in your
IT infrastructure without disturbing your business activities.

MANAGED SERVICES
We are providing services across networks, applications, devices and cloud to ICT SOLUTIONS
solve every problem and to prevent downtime in your company.
 OUR SOLUTIONS

Cipta Master Joins Operation builds a comprehensive infrastructure network with various supporting solutions
that will provide the customer an end-to end solutions for their business.

DATA CENTER AND CLOUD ENTERPRISE COLLABORATION

INFRASTRUCTURE
Modernise your organisation infrastructure, migrate
applications and data to the cloud, and build
analytics solutions on data platforms in the cloud.
Keep a pulse on what’s going on in the industry and
inside of your organisation. Optimise your potential
to innovate and collaborate.

BIG DATA & ANALYTICS DIGITAL BUSINESS MANAGEMENT

Optimise resources. Anticipate business From Business Process Automation to Digital
opportunities. Better Data, Better Decisions. Marketing analytics, we will help you find out the
best marketing strategies for your needs.

ADAPTIVE SECURITY SERVICES

ARCHITECTURE
Offer you a security architecture that not only
protective and preventive but also drive the
predictive and response solutions.
With more than 190 certified professionals,
Mastersystem consistently delivering high quality IT
service to our customers.
 OUR VALUE CHAIN

Cipta Master Joint Operation delivers end-to-end completed services to customers, by designing and
implementing various components and technologies from principals to create an integrated ICT infrastructure
solutions, as well as offering value-added services/maintenance through a team of highly qualified technology
processionals

PRINCIPALS
SYSTEM
PLANNING INTEGRATION

DESIGN
MANAGED
SERVICE
IMPLEMENTATION

SERVICE &
OPTIMISATION MAINTENANCE
 OUR PARTNERSHIPS
ACHIEVE HIGH-TIER PARTNERSHIP
ACHIEVE CORE SPECIALISATIONS
01
(E.G. DATA CENTRE, CLOUD,
SECURITY) AND MAINTAIN THE
REQUIRED NUMBER OF CERTIFIED
ENGINEERS
02
ANNUAL TRANSACTION PURCHASE
OR REVENUE THRESHOLD
UPHOLD HIGH LEVEL OF SERVICES
03
OR SUPPORT FUNCTIONS FOR
CUSTOMERS (E.G. 24/7 CUSTOMER
SERVICE, PRE- SALES SUPPORT)
- Cisco Gold Partner since 2004
- 4 consecutive times partner of the year
- Commercial Champ 2016
- Most Innovative Partner of the year 2018
- Microsoft Gold Partner
- Best Revenue Contributors
- Microsoft Partner of the year 2017
- HP Platinum Partner
- Best Hybrid IT 2017
- Gold Unity Partner
- Top Security Partner 2017
- Top Territory Partner Asean 2016
- Platinum Solution Advisor
- Networking Partner Asean 2017
- Premier Solution Provider
- 3 years best Solution Provider Partner
- Partner of the Year 2017
- Strategic Deal of the Year 2018
- FY18 Top Asean Partner of the Year 2018
 OUR ADVANCEMENTS

2012 ENTERPRISE DATA The first BUKU IV bank in Indonesia to implement data
warehousing system
WAREHOUSE (EDW)

2013 VIRTUAL DESKTOP

INFRASTRUCTURE (VDI)
The first BUKU IV Bank operation in Indonesia to adopt
VDI technologies

2015 WEBSAFE (SECURITY

ANALYTICS)
The first financial service institution in Indonesia to
implement Websafe cyber security

2016 SOFTWARE-DEFINED
NETWORKING (SDN)
The first financial service institution to adopt SDN
technologies

2017 SPARK (ENTERPRISE CHAT)

The first Indonesian telecommunication company to
implement Spark, an enterprise chat solutions from Cisco

2017 BIG DATA & ANALYTICS

The first BUKU IV bank in Indonesia to implement big
data analytics

2017 MICROSOFT OFFICE 365

Implementation of Microsoft online services in a BUKU III
bank

2018 OMMI CHANNEL

CONTACT CENTER
Help one of BUKU III banks to become the first bank that
implemented eKYC with video contact center

2018 SECURITY ANALYSIS Security Analytics for Security Operation Center

2019 INFRASTRUCTURE ANALYSIS

Help one of BUKU IV banks to become the first bank that
implemented Infrastructure Analytic (Tetration)
 OUR CERTIFICATIONS
CMJO has a good quality management system with a strong customer focus, good leadership of top
management, and continued improvement.
The quality of design, delivery, and the improvement of services are acknowledged through these certification.

Certified in Quality
Management System
International Standard
Certified in IT Service
for Information Security
Management System
Management System

ISO 9001:2015 ISO 20000-1:2011

ISO/IEC 27001
 DATA CENTER AND CLOUD INFRASTRUCTURE
We are able to help you modernise your organisation
infrastructure, migrate applications and data to any
clouds of your preference. We can also build analytics
solutions on data platforms in the cloud.
Architected by our technology experts, we can assure
you to build a highly secure yet transparent, flexible,
and integrated network infrastructure while achieving
better efficiency and lower total cost of ownership.
Digital transformation requires critical applications to
be delivered with exceptional performance, availability,
and security. Simplified and accelerated applications,
consolidated workloads and increased operational
velocity to meet your business demands are the
expectations that we will deliver to you allowing you to
concentrate on core businesses.
We provide on-premise and cloud server and data
management solutions to support your business growth.
 ENTERPRISE COLLABORATION

We are in a transformed operating environment with
end users that have demanding expectations
delivering effective results in the digital workplace. A
clean, effective user experience has become a
defining app feature in today's complex, fast evolving
and highly heterogeneous work environment.
Well-designed enterprise collaboration systems
simplify the communication process, which has
grown more complex for employees at many
companies due to the expansion of remote and
global work environments, the accelerated pace of
business operations and the rapidly increasing amounts of
data that workers have to contend with.
It is important for your organisation to be able to adapt
and evolve as things change. Keep a pulse on what’s
going on in the industry and inside of your organisation.
This will allow you to innovate and anticipate.
 BIG DATA & ANALYTICS

What you need is big-data and analytics solution that can adapt quickly to today’s fast-paced world. The ability to
prepare and correctly use your data is vital for success, and a common concern is determining the right strategy for
your big data and analytics services.

Data and analytics are solving today’s business problems and delivering tomorrow’s business insights. Data for data’s
sake isn’t a good investment. Data must drive actions that generate conversions and revenue. Optimise and strategise
your future, turn your data into actionable insight.
 DIGITAL BUSINESS MANAGEMENT
Business process automation is not only automate
business processes, but simplify and improve business
workflows to achieve greater efficiency, adapting to
changing business needs, reducing human error and
clarifying job roles and responsibilities. Applying
automation to your business will help you identify
which tasks are taking the longest, or at what point a
task tends to get stuck most frequently. The consistency
of automated processes ensures you to rely on your
business processes to operate and grant the same
reliable processes to your customers.
Measuring the effectiveness of digital marketing is one of
the greatest challenges facing organisations. Digital
marketing analytics allows you to understand the
effectiveness of your marketing and how well they're
achieving your business goals. With the combination of
effective digital marketing tools and a strategic business
partner, your organisation can experience the efficient
and seamless digital content management tailored to
your business objectives and specific needs.
 ADAPTIVE SECURITY
ARCHITECTURE

Keeping business data and digital assets safe and secure is harder with more potential weak spots identified.
Continuous monitoring and analytics is at the core of adaptive protection architecture. Security process should be
continuous, and that pervasive monitoring and visibility should be constantly analysed for indications of
compromise.

The evolution of the intelligent digital mesh and digital technology platforms and application architectures means
that security has to become adaptive. Organisations should start incorporating systems that focus not only in the
protective and preventive but also drive the predictive and response solutions.
 SERVICES

Our team comprises of more than 190 certified professionals, supporting the management in consistently delivering
high quality service to our customers. Certified with ISO 20000, we ensure our IT Service Management processes
are aligned with the needs of business and in line with the international best practice. We demonstrate our capability
in the design, transition, delivery and improvement of our services. In order to achieve consistent results and
continually improve our operational processes, we standardise our quality assurance and management with ISO
9001:2008. We strive to provide the best service to your organisation by producing, delivering services and providing
support functions that meet your needs and expectations.

TRAINING WHAT WE OFFER?

The Training Center is provided due to the high
requirement of IT Services. The best way to
become familiar with a program is with expert
instructions and a lot of hands-on practice. The
Training centre provides students with extensive
group and individual lessons during the training
days.
• 24/7 monitoring and remediation
• Installations and configurations
• Preventive and corrective maintenance
• Monitoring for performance and capacity
• Data backup and recovery
• Capacity planning
• Patch management
• Enterprise mobility
• Hardware replacement support
• Maintenance report and review
 OTHER PRODUCT LINES

ENTERPRISE RECONCILIATION, DATA WAREHOUSE, ANALYTICS SANDBOX, BIG DATA PLATFORM

CONFIRMATION/ TREASURY MATCHING CUSTOMER INTERACTION MANAGER

ECM & COLLABORATION TOOLS COLLECTION SYSTEM ATM SWITCHING,

ATM MANAGEMENT SOLUTION

DIGITAL BANKING SOLUTION ENTERPRISE CONTENT MANAGEMENT API GATEWAY

SYSTEM (ECM)

WEB CONTENT MANAGEMENT SYSTEM, BUSINESS PROCESS MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT
ANALYTIC AND MARKETING TOOL SYSTEM (CRM), ENTERPRISE RESOURCE PLANNING
 CONTACT PERSON

Riananda Noviangky Putera

Account Manager
+6287 77710 7467
THANK YOU nanda.putera@ciptakaryabhakti,com

Ajeng Lintang Cempaka

Account Manager
+6287 77710 7467
ajeng.lintang@mastersystem,co.id