Professional Documents
Culture Documents
JD Wahaj
JD Wahaj
JD Wahaj
500$/month/language
RES59107
hard reset the browser cache (every time this needs to be done after new update is
released in PMS):
Hold down Ctrl and click the Reload button. Or, Hold down Ctrl and press F5.
90-111,115-199
Maintenance checklist
co-ordinators schedule for GRO/HK/ Maintenance in PMS - Jan 2nd week
direct
pre arrival - booking.com
> next day time/ documents collection
> update ops co-ordinator for schedule
> update PMS
> GRO schedule
> schedule shared via whatsapp
> pre arrival details - gro/wifi/location (key collection)
> community registration
> gro check-in
> DTCM registration
> issues/requests/ mid stay cleaning reminders
> check-out reminders
> update checkout timings to ops
> gro check out
> DTCM check-outs
> SD deductions confirmation to guest
> collect bank details guests if required
> update FRS n inintiate SD refund request to finance
> claims for damages in airbnb portal
cancellations: (reservations)
direct -
airbnb -
booking.com-
No Show:
airbnb - send mesg to airbnb team regarding No Show
booking.com - we follow as per policy
Direct - Check Vahan & finance
160-174,176-181,183-196,198,199