word

part of speech meaning example sentence

alternatives other options We can't offer you the raise you requested, but
noun let's discuss some other alternatives.

amplify expand; give more Could you amplify on your proposal please.
verb information

arbitration conflict that is addressed We're better to settle this between us, because a
noun by using a neutral third formal arbitrationwill cost both of us money.
party

bargain try to change a person's We bargained on the last issue for over an hour
verb mind by using various before we agreed to take a break.
tactics

bottom-line the lowest one is willing to I'll accept a raise of one dollar per hour, but
noun go that's my bottom-line.

collective together This is a collective concern, and it isn't fair to

adj discuss it without Marie present.

compensate make up for a loss If you are willing to work ten extra hours a week
verb we will compensateyou by paying you overtime.

comply agree I'd be willing to comply if you can offer me my

verb own private office.

compromise changing one's mind/terms We are willing to compromise on this issue

verb slightly in order to find a because it means so much to you.
resolution

concession a thing that is granted or I think we can offer all of

noun accepted these concessions, but not all at once.
word
part of speech meaning example sentence

conflict general term for It is impossible to engage in conflict

resolution negotiations resolution when one of the parties refuses to
noun listen.

confront present an issue to I confronted my boss about being undervalued,

verb someone directly and we're going to talk about things on Monday.

consensus agreement by all It would be great if we could come to

noun a consensus by 5:00 P.M.

cooperation the working together I have appreciated your cooperation throughout

noun these negotiations.

counter the offer/request which is In their counter proposal they suggested that
proposal presented second in we keep their company name rather than
noun response to the first creating a new one.
proposal

counterattack present other side of an Before we could start our counterattack they
verb/noun issue suggested we sign a contract.

counterpart person on the other side of I tried to close the discussions at noon, but
noun the negotiations my counterpart would not stop talking.

cordially politely In the past I have had little respect for that
verb/noun client, but today she spoke cordially and
listened to my point of view.

demands needs/expectations that one side They had some last minute demands that
adv believes it deserves were entirely unrealistic.

deadlock point where neither party will give When the discussions came to
noun in a deadlock we wrote up a letter of intent to
continue the negotiations next week.
dispute argument/conflict I was hoping to avoid discussing last
noun year's dispute, but Monica is still holding a
grudge.

dominate have the most control/stronger Max has such a loud voice, he tends
verb presence to dominate the conversations.

entitled be deserving of My contract says that I am entitled to full

adj benefits after six months of employment.

flexible open/willing to change We have always been flexible in terms of

adj your working hours.

haggling arguing back and forth (often We've been haggling over this issue for too
verb about prices) long now.

hostility long-term anger towards another I want you to know that we don't have
noun any hostility towards your company despite
last year's mixup.

high-ball make a request that is much I'm planning to high-ball my expectations

verb higher than you expect to receive when I open the discussion.

impulse quick decision without thought or I acted on impulse when I signed that six-
noun time month contract.

indecisive has difficulty choosing/making a They were so indecisive we finally asked

adj decision them to take a break and come back next
week.

leverage (bargaining power) something that We have a little bit of leveragebecause we

noun gives one party a greater chance are the only stationary company in town.
at succeeding over another

log-rolling trading one favour for another After a bit of log-rolling we came to an
noun agreement that pleased both of us.
low-ball offer something much lower than I was expecting my boss to low-ball in the
verb you think the opponent will ask for initial offer, but he proposed a fair salary
increase.

mislead convince by altering or not telling They misled us into thinking that everything
verb the whole truth about something could be resolved today.

mutual agreed by both or all The decision to call off the merger
adj was mutual.

objective goal for the outcome My prime objective is to have my family

noun members added to my benefits plan.

point of person's ideas/ thoughts From my point of view it makes more

view sense to wait another six months.
noun

pressure work hard to convince another of He pressured me to accept the terms by

verb an idea using intimidation tactics.

proposal argument to present While I listened to their proposalI noted

noun each of their objectives.

receptive open to/interested in an idea His positive body language demonstrated

adj that he was receptive to our suggestions.

resentment anger held onto from a previous Mary's resentment stems from our not
noun conflict choosing her to head the project.

resistance a display of opposition We didn't expect so much resistance on the

noun final issue.

resolve end conflict, come to an Before you can resolve your differences
verb agreement you'll both need to calm down.
tactics strategies used to get one's goals There are certain tactics that all skillful
noun met negotiators employ.

tension feeling of stress/anxiety caused by There was a lot of tension in the room when
noun heavy conflict George threatened to quit.

trade-off terms that are offered in return for Lower payments over a longer period of time
noun something else sounded like a fair trade-off until we asked
about interest charges.

ultimatum a final term that has serious His ultimatum was that if I didn't agree to
noun consequences if not met give him the raise he asked for, he'd quit
today without two week's notice.

unrealistic very unlikely to happen It's unrealistic to think that we will have all
adj of our demands met.

victory a win We considered it a victorybecause they

noun agreed to four of our five terms.

yield to give in to another's requests The client will only yield to our conditions, if
verb we agree to work over the holiday weekend.

1. The parties came to _______ after five hours of negotiating.

hostility
the bottom-line
a consensus

2. It was _______ decision to settle our differences out of court.

a flexible
a mutual
an unrealistic
3. One _______ that always works is to ask your counterpart to speak first.

tactic
bargain
resistance

4. We would have more _______ if we had some more recent statistics to use.

haggling
concession
leverage

5. They were _______ to our proposal until we made our last demand.

hostile
receptive
resistant

6. We were _______ over prices all afternoon.

misleading
conflict
haggling

7. I wasn't expecting our opponents to _______ so quickly.

amplify
yield
arbitration

8. When I _______ the client about their promise they agreed to honour it.

log-rolled
entitled
confronted

9. If that is your only _______ I would be happy to concede.

pressure
objective
victory

10. The negotiations had already ended in a _______ within ten minutes of
starting.
deadlock
counterpart
collective