Anancia (4.03.2023, 14:59:15): Welcome to Avast Live Chat!

My name is Anancia and I will assist you today.

Ja (4.03.2023, 14:59:30): hi
Anancia (4.03.2023, 15:00:05): Hello Oliwia, Good Day!
Ja (4.03.2023, 15:00:27): you too
Anancia (4.03.2023, 15:00:52): Thank you so much, how may I assist you today?
Ja (4.03.2023, 15:01:19): i would like to cancel my subscription
Anancia (4.03.2023, 15:02:36): I’m sorry to hear that you’re thinking of leaving
our service and I realize that you wish to cancel the subscription, I will help you
with this now.
Ja (4.03.2023, 15:03:15): thank you
Anancia (4.03.2023, 15:04:43): You're welcome, and before I proceed with your
cancellation request, may I ask why you would like to cancel your continuous
subscription?
The only reason I'm asking you this is to be able to assist you with any potential
issue, if the reason behind your decision is related to our service.
Ja (4.03.2023, 15:06:03): it's too expensive for me right now and i can not afford
it
Anancia (4.03.2023, 15:09:31): I apologize for the delay in response, and thank you
for holding patiently.
Anancia (4.03.2023, 15:09:37): I can see why you’re considering leaving us, but
please, don’t forget that our Cleanup Premium detects performance drains and stops
them for you without making you uninstall programs or interfering with your PC.
It’s made to do the work for you and makes sure your PC has more space for the
things you want and is running like new.
Anancia (4.03.2023, 15:09:44): Since you have been our valuable customer, I have
contacted my resources for you and and on your confirmation, I can help you with
discounted price of 42.25 PLN with all the added benefits and premium features for
the following year.
Ja (4.03.2023, 15:11:10): i'm sorry but i really can not afford any subscription at
the moment
Anancia (4.03.2023, 15:11:52): I respect your decision Oliwia.
Anancia (4.03.2023, 15:12:09): Your continuous subscription has been cancelled,
which means that you will not be charged for a renewal once your subscription
expires, yet you will be able to use the service by the end of the current period.
Anancia (4.03.2023, 15:12:20): 17581018 will be your case number, please take a
note of it for future references.
Ja (4.03.2023, 15:13:10): thank you very much for your time have a great day
Anancia (4.03.2023, 15:13:36): Thank you so much for your valuable time, and being
so positive throughout the chat session.
May I know if there is anything else you need help with?
Ja (4.03.2023, 15:13:58): no that's all