Professional Documents
Culture Documents
Process Recording 2 - Solida
Process Recording 2 - Solida
1. Client System (describe the demographics of the client & assumed reason for service): Mid-forties male, facing eviction,
diagnosed with PTSD and bipolar disorder
2. Presenting Issue(s) (reason for interview as presented by client):
Seeking resources for housing, mental health care, and other additional resources
3. Purpose: Interview/Observation (reason for interview as understood by worker): _to understand client's situation and needs
as described by the client.
Content of Student Student Feelings, Reactions, Competencies Demonstrated Field Instructor Comments (a)
Contact (b) Observation Observations of Self (d) (e) (Please provide feedback to the
(verbatim of Client (c) student on their interview,
written recording observation, and perception skills
of the discussion) as well as information to support
learning about the agency and
services.)
Attorn Okay sir, this is Client was I automatically thought that his Engage with Individuals,
ey our social work crying when I situation must have been really Families, Groups,
intern, and she is entered the bad. Organizations, and
going to be able room Communities
to provide you
with resources
that should be
useful to you.
SW Hi, I’m Rhianna,
it’s very nice to
meet you. I’m
just going to ask
some questions
about your
situation and take
some notes if
that okay with
you.
Client Hi Rhianna.
Attorn You lost your That was not the direction I was
ey daughter didn’t going to go with this, I wish the
you? attorney would just let me ask
him my questions.
Client Yes I did. A few He started to
years ago. I have choke up.
another daughter
but their mom
won’t let me see
her.
Attorn Does she live in
ey the area?
Client Yes, she lives in
Lexington.
Attorn And you lost your Why is he bombarding him with
ey dog too? Your questions, he’s obviously
huskey? uncomfortable. It’s making me
uncomfortable too. Can he not
pick up on this?
Client Yes, my landlord He seems That makes me so sad. I can’t
took him. I think angry and sad. imagine what it feels like to lose
he killed him. I’ve one of my pets like that.
been calling
around and
talking to my
neighbors and I
even filed a
police report but
no one has seen
him.
SW I am so sorry for
your loss. That
must be hard
especially with
everything else
going on. I know
how much pets
mean to us.
Attorn (To me) Why Finally, the attorney is going to
ey don’t you ask him let me fill out my intake form.
some of your He does seem a little dismissive
questions, fill out of what I am here to do.
your intake form
or whatever.
SW Yes, I will. Most
of these
questions are just
history stuff, so I
can get a better
picture of what
resources will be
helpful to you. So
-
Attorn Okay, so why Wow, he is really dominating
ey don’t you tell us this conversation. I’m starting to
what resources get really frustrated.
you need right
now.
Client Right now, I need I’m sure his mom would be okay
somewhere to with him sleeping on the couch
stay. I’m sleeping or the floor inside so he’s not
in my mom’s freezing.
garage and it’s
starting to get
cold.
SW Is it possible for I really just want to have a
you to sleep on conversation with this client,
the couch inside maybe I can at least ask a few
the house? Are questions.
you able to use
the restroom and
the kitchen inside
the house?
Client Yes they let me
use the rooms
inside the house
but I will not
sleep inside the
house. I need
privacy.
Attorn Is there anything The client’s He's really bombarding the
ey other than face is client with questions, he’s not
income becoming giving either of us a chance to
preventing you really red. speak. This is getting really
from getting He’s starting frustrating. I can tell the client is
housing? Are you to cry again. getting really upset. I hope they
an alcoholic? Are can’t tell that I am also getting
you on drugs? Do super annoyed.
you have a
previous criminal
record? Have you
ever been to
prison? Are you
on probation or
parole?
Client No, I’m not an The client Engage Diversity and
alcoholic I’ve seems like he Difference in Practice
actually been is getting
sober for six frustrated
years. I smoke also.
weed but only to
deal with my
PTSD because I
don’t have any
medicine for it. I
have been to
prison but I’m not
on parole or
probation. I
haven’t been for
a long time.
SW Have you
previously been
on medication?
Client Yes, but I didn’t
have any more
refills and I didn’t
have insurance
until a few weeks
ago. But, I have it
now so I need
some help finding
a place to go. I
really didn’t like
the person I was
seeing at
Department of
mental health.
SW Okay, so in He seems I’m really proud of this Engage with Individuals,
addition to some really suggestion, I think it could help Families, Groups,
help with interested in him a lot. Organizations, and
housing, would this Communities
you maybe like suggestion by
some help finding his facial
a new mental expression.
health care
provider? Have
you ever thought
about grief
counseling as
well?
Attorn Why don’t you Why is he asking him this again?
ey just tell us what I can’t believe he is not picking
resources you up on how upset the client is. I
need right now? don’t want to do this with this
attorney ever again.
Client I told you I need The client
housing. I want a seems
bed to put head extremely
at night. I think frustrated at
grief counseling is this point. He
a good idea and is raising his
maybe anger voice and he
management too. slammed his
fist on the
table.
Attorn Why don’t you
ey just go to
Transitions or
Oliver Gospel?
Client I told you that I He obviously
want privacy. I did not like
won’t go to one that
of those places. suggestion.
I’m not a bum His voice is
and you keep still raised and
talking to me like his face is
I’m a bum. really red. I
bet he feels
like the
attorney is not
listening to
him.
SW We know that Maybe I can just reassure him
you’re not a bum. that we are here to listen to him
You are here and we want to help, even
getting help and though the attorney is being so
asking for more forceful about it.
resources which
means you want
to do well. I think
I was told a few
weeks ago about
an organization
that is providing
some resources
to people with
previous
convictions,
would you like
me to look in to
that?
Client Yes please.