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IO and Psych Assessment 1
IO and Psych Assessment 1
11. If an applicant may take multiple versions of 17. If we want to know the probability that a
the same employment test, it tends to develop particular applicant will be successful, which
what? of the following information are needed?
a. Validity a. Base rate
b. Criterion b. Applicant’s test score
c. Reliability c. Test validity coefficient
d. Credibility d. All of the above
e. All except test validity coefficient
12. An applicant who receives multiple versions of
the same test takes what form of test? 18. Which of the following is the advantage of
a. Test-retest top-down selection?
b. Criterion a. Reduces an organization’s flexibility
c. Content to use non-test factors such as
d. Alternate references or organizational fit
b. The organization will gain the most
13. Darth Vader, who is the HR manager assigned utility
in hiring and selection of Star Wars Company, c. High levels of adverse impact
hired the top two candidates who made the d. None of the above
highest scores in the exams although they are
still on the process of assessment to whom the 19. Which of the following is TRUE about group
higher vacant position will be given. Darth and individual testing?
Vader believes that while hiring the top test a. Group testing is usually expensive
scorers he allowed flexibility in consideration and more efficient than individual
that the difference between the two applicant testing
scores may be a result of error. This selection b. Group testing is more expensive than
process is known as individual testing
a. Top-down selection c. Individual testing is more expensive
b. Multiple hurdle approach and more efficient
c. Banding d. None of the answers are true
d. Passing score
20. Even though a test is both reliable and valid, it
14. An HR determines that all applicants who is not necessarily useful. The _____ were/was
receive at least an 81 on their test will be able developed to determine the amount of money
to perform the functions of the job. The hiring that an organization would save if its used a
decision strategy to be used in this situation is particular test to select employees
a. Banding a. Taylor-Russell tables
b. Top down selection b. Expectancy charts
c. Multiple hurdle c. Brogden-Cronbach-Gleser utility
d. Passing score formula
d. Lawshe tables
15. Maeve have to decide on who she should hire
among the pool of applicants, so she rank-
21. To get better customer feedback on employee 27. An employee’s ratings on the dimension of
performance, _____ are used initiative are highly correlated with all of the
a. Consultants other performance appraisal dimensions (e.g.,
b. Secret shoppers cooperation, job accomplishment, job
c. Peer ratings knowledge). Which type of rating error may be
d. Employee comparisons occurring?
a. Central tendency error
22. Which of the following performance appraisal b. Halo error
approaches focus on employees’ attributes c. Strictness error
such as their dependability, assertiveness, and d. Proximity error
friendliness? 28. Mr. Thor Jack, the former CEO of General
a. Competency focus Electric, required managers to fire the bottom-
b. Goal focus performing 10% of their employees each year.
c. Task focus He called this method “rank and yank”
d. Trait focus a. Forced choice method
b. Forced distribution method
23. With the ____ method, a predetermined c. Paired comparison
percentage of employees are placed into one of d. Rank order
five categories 29. The HR manager observed that the CEO of the
a. Paired comparison company is uncomfortable with giving low
b. Forced distribution ratings. Thus, the CEO is most likely to
c. Rank order commit ____
d. Behavioral anchored rating scale a. Halo error
b. Contrast error
24. Diego, based on performance appraisal, has c. Leniency error
been regarded to possess good leadership, d. Strictness error
public speaking skills, and marketing 30. According to most research, subordinate
knowledge. However, his number of sales feedback results in:
decreased. Assessment of training needs might a. High supervisor turnover
consider using what rating scale? b. Bad feelings among employees
a. Competence-focused c. Increased supervisor performance
b. Goal-focused d. Subordinates being fired
c. Task-focused 31. Whereas supervisors see the ____ of an
d. Trait-focused employee’s effort, peers often see the _____
a. Actual behavior / end result
25. Which of the following is FALSE concerning b. End result / actual behavior
task-based ratings? c. Physical part / mental part
a. They rely on some train analysis for d. Mental part / physical part
accuracy 32. Whereas trait-focused instruments concentrate
b. They tend to be the most easily on who an employee ______, task-focused
defended in court instruments focus on what an employee ___
c. They are generally most easily a. Is / does
accepted by incumbents b. Feels / believes
d. The rating systems are usually direct c. Does / is
extensions of job analysis d. Believes / feels
33. Dora was hired as an accounting clerk,
26. All of the following are TRUE concerning although her field of specialization is Fine
360-degree feedback EXCEPT Arts. She was narrating that when she was
a. To help with development, feedback interviewed, the panel was disappointed to the
should be timely applicant who was interviewed before her.
b. It describes the process of collecting Psychologically, what might have happened?
feedback from a variety of sources a. Halo effect
c. A recipient is likely to be more open if b. Interviewee appearance
others are present to hear the feedback c. Contrast effect
d. All of the answers are true d. Interviewee-interviewer similarity
34. Which of the following is true about
evaluating employee performance? 40. Mr. Simon conducts surveys of employee
a. 360-degree feedback is best used for attitudes to get ideas about what employees
developmental purposes believed are an organization’s strengths and
b. Most performance appraisal systems weaknesses. He is involved in ____
are successful a. Organizational psychology
c. Most organizations have specific goals b. Personnel psychology
for their appraisal systems c. Ergonomics
d. All three are true d. Human resource management
35. After conducting performance evaluation,
what should be done next? 41. I/O psychology examines factors that affect
a. Keep it confidential until employee the _____ in an organization, whereas business
has been terminated fields examine the broader aspects running an
b. Terminate or promote employees organization
c. Let the employee be sensitive enough a. Machines
to ask the HR about their performance b. Stock performance
d. Communicate the results to the c. People
employee so that they can improve d. I/O psychology examines all three
factors
36. What should be the focus if you, as a
performance evaluator, are using a goal- 42. The study of leadership is part of
focused performance dimension? a. Personnel psychology
a. If the employees were able to carry b. Training and development
out what is asked of them to do c. Organizational psychology
b. If the employees have the developed d. Human factors
skills and abilities
c. If the employees have contributed in 43. I/O psychology made its first big impact
maintaining a peaceful and productive during World War I. because of the large
company number of soldiers who had to be assigned to
d. If the employees have the character various units within the armed forces, I/O
they are looking for psychologists were employed to test recruits
and then place them in appropriate positions.
37. It refers to the field that combines human Army Alpha and Army Beta tests are
factor and engineering which aims at examples of what is now referred as
enhancing the efficiency and safety in human- a. Personality tests
machine interaction b. Aptitude tests
a. Organizational psychology c. Achievement tests
b. Industrial psychology d. Intelligence test
c. Economics
d. Ergonomics 44. This refers to the physical and cognitive
changes individuals make within the
38. I/O psychologists who are involved in _____ constraints of a task to make the work on their
study and practice in such areas as employee own
selection, job analysis, and job evaluation a. Job crafting
a. Organizational psychology b. Job analysis
b. Personnel psychology c. Job evaluation
c. Training and development d. Job satisfaction
d. Human factors
45. It is a process of determining whether the net
39. The use of _____ best distinguished I/O income fits the job workload
psychology from related fields taught in a. Job worth
business colleges b. Job evaluation
a. Statistics c. Job fair
b. Psychological principles d. Job interview
c. Consultants
d. Intuition
46. The ___ is the process of determining the work 52. Which of the following is NOT true of job
activities and requirements, and the ____ is the titles?
written result a. Titles should describe the nature of a
a. Job description / job analysis job
b. Job analysis / job description b. Job titles can affect perceptions of job
c. Job evaluation / job analysis status
d. Job description / job evaluation c. Titles provide workers with identity
d. All three of these statements are
47. Which of the following is another name for a true
job competency?
a. KSAOs 53. According to the book, the section of a job
b. Job factors description which contains the knowledge,
c. Training requirements skills, abilities, and other characteristics
d. Work content necessary to be successful on the job is labeled
_______; the section containing a list of tasks
48. The TAO Corporation plans to open a new and activities in which the worker is involved
office under the president that will take care of is labeled _____.
the customers’ complaints. In doing this, what a. Performance standards / work
must the human resource department do first activities
to fill in the new position? b. Job competencies / work context
a. Recruit applicants c. Job competencies / work activities
b. Training need analysis d. Work context / work activities
c. Job analysis
d. None of the above 54. Gertrude is writing job descriptions and can’t
decide whether she should include “getting
49. Dustin filled-out a form about his credentials coffee for the boss” as a task. Her decision is
as it will be the basis on what salary grade or related to the issue of
bracket will he be included. This process refers a. Level of specificity
to b. Peter principle
a. Job evaluation c. Formal vs informal requirements
b. Performance appraisal d. The DOT code
c. Job rotation
d. Job analysis 55. Job analysis interviews are conducted to
determine
50. Eleven, an accounting specialist, was a. Information about the job itself
promoted as human resource manager because b. Who should conduct the job analysis
of his consistent high rating in his performance c. Who should participate in the job
appraisal. When he emerged as HR manager, analysis
he finds it difficult to improve the performance d. If a job analysis is even necessary
of his department because he has less
knowledge and experience in handling people. 56. This is the process of search for and securing
This situation is an example of _________ applicants for the various job positions so that
a. Arya principle the right people in the right number can be
b. Peter principle selected to fulfill the job positions which arise
c. Premack principle from time to time in organization
d. Sansa principle a. Recruitment & selection
b. Analysis of employee
51. Which of the following sections in a job c. References & testing
description can affect a person’s perceptions of d. Evaluation of candidates
the status and worth of a job?
a. Job title 57. This assessment method is one of the most
b. Brief summary widely used for hiring. This involves asking
c. Work activities relevant questions either structured or
d. Work context unstructured to gain significant information
about the applicant
a. Psychological testing
b. Biodata a. Situational interviews are based on an
c. Interview applicant’s responses to actual past
d. Asking questions situations
b. Situational interviews ask applicants
58. What type of interview would most likely job-related questions to assess their
include the statement, “tell me about a time knowledge and skills
when you worked successfully in a team c. Situational interviews are based on
environment?” how an applicant might behave in a
a. Puzzle hypothetical question
b. Situational d. Behavioral interviews ask applicants
c. Clarifier to describe their emotions in different
d. Behavioral hypothetical situations
59. Sheldon, a recruitment specialist, is 64. Research has indicated that employees referred
conducting an interview to applicants. Which by successful employees had _____ than did
type of interview is more appropriate if he employees who had been referred by
wants to determine what abilities and skills an unsuccessful employees
applicant can offer? a. Higher motivation
a. Structured interview b. Longer tenure
b. Task list c. Lower motivation
c. Unstructured interview d. Shorter tenure
d. Personality questionnaires
65. This is considered as an advantage in external
60. John is interviewing for a position as a public recruiting
relations specialist in a communications firm. a. It stifles creativity and new ideas in
He first meets with the HR manager. organization
Afterwards, he meets with the department b. It may damage existing employees’
manager. Finally, he meets with the company motivation
president. John is most likely experiencing a c. It sustains the existing organizational
______ interview culture
a. Board d. It can enhance organizational
b. Serial vitality and innovation
c. Panel
d. Mass 66. If a company has a high rate of promoting
from within, which of the following may
61. Louise was hired as account specialist in a result?
bank when his uncle, a senior employee, a. Stale workforce devoid of many
endorsed her to the manager. What recruitment ideas
strategy is employed in this situation? b. Decrease in benefits
a. Patronage system c. High group cohesiveness
b. Internal recruitment d. Diverse workforce full of new ideas
c. Cronyism
d. Employee referral 67. Recruitment ads that places company logos
and use creative illustrations attract _____
62. Which of the following is the primary applicants, while ads including salary ranges
disadvantage of using structured interviews and company phone numbers attract ______
during the employee selection process? applicants
a. Higher potential for bias a. Higher quality / more
b. Limited validity and reliability b. More / higher quality
c. Reduced opportunities for asking c. More qualified / fewer qualified
follow up questions d. More / more qualified
d. Reduced to withstand legal challenge
68. Lourfe is not motivated and not satisfied with
63. How does situational interview differ from her current job because she says that the
behavioral interview? company that she is working in as of the
moment has never given her the promised
annual salary increase even if she has been
working there for 3 years already. Also, she
says that her job is not what she expected it to
be. Which of the following could have been
done by the company to prevent this from
happening?
a. Give Lourfe realistic job previews
when she was just applying for the
job
b. Give her awards for doing her job
c. Give her opportunities to attend
seminars to improve on her skills
73.