All in one: Customer

Engagement Platform for

E-commerce
 About Wigzo
Wigzo helps e-commerce brands to grow their customer base, accelerate revenue growth, and leverage meaningful
customer data for a seamless online buying experience. The platform essentially helps e-tail brands of all sizes to acquire
more customers, convert more sales, and drive more repeat purchases for sustainable revenue growth.
The company was founded in 2014 with the aim of providing e-commerce firms with simple yet powerful marketing tools for
growth. In Jan’22 Shiprocket acquired majority stake in Wigzo to provide better experience and deeper insights existing and
new merchants.
In the growth roadmap beyond 2023, Wigzo, under the aegis of Shiprocket, aims to bring new Customer Experience
innovations and technological breakthroughs for the e-commerce industry.

Wigzo’s Marquee Clients

Top brands and e-commerce businesses using Wigzo for accelerating their growth include the following names: Powergummies,
Forest essentials, Bajaj, Wonderchef, Snitch, Giva, Libas, W- for Women, Natural Vibes, and 1000+ brands
 Technology Partners and Integrations

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 Deliver Hyper-personalised Experiences
AI-powered No-code Customer Data Platform empowering marketers to track, unify and sync customer data across Website, CRM &
other marketing tools.

Hyper-Personalised
Communication

Enhanced Messaging, Support,

Omni-channel Automation,
Improved
CLTV, Reduced Churn Rates

No Code CDP / Omni-Channel MAP

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Automate your
busy work
Get more output from less effort

Invest your time on strategic

thinking

Sell more & Build Brand Loyalty

- Welcome automation
- Behavioral automations
- Abandoned Cart
Campaigns
- Customer re-engagement
- Product Follow up

Send the right message to the right people at the right moment—with ease with our flow builder.

5
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 Segmentation

Put your consumers

at the heart of your
marketing
● 40+ predefined segments for you to target with
just one click
● Amplify your customer engagement with
actionable data & 360O user view
● Create micro-segments for High Intent
Customer, SKU level, and Live Segmentations
● Delight customers with highly personalized
Make the most out of your database, use predefined segments or your own create offers, recommendations, alerts, and updates.
micro-segments to send hyper-personalised messages.

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Send Bulk Broadcast campaigns
across different Channels on
your Segmented Data 50%
OFF

Summer discount offer 50% off the price

Now or Never

Email SMS Magic Link

Nudge (On-site WhatsApp Facebook Messenger

messaging)

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Single Unified View of Customers
Understand your customer journey. Get access to a complete view of Customer & Customer Journey.
Unify your customers touch points across all platforms and channels..

Get meaningful
insights about
customer buying
behavior and
boost sales.

Integrate data
sources & plan
solid
optimization
strategy

9
Leverage Power of BI & Actionable Analytics
Get Detailed Customer Insights & Master the Art of Retention

Get business critical intelligence and

analytics that helps you in informed
decision-making

Focus on your key performance

indicators (KPIs)

Uncover & develop a channel-mix

that drives exponential revenue

Amplify your customer engagement

with actionable data & 360O user
view

Use advance analytics, segmentations

and powerful automation flow in
action
Retention Analysis

Master Retention
● Gauge which key milestones motivate
users to make their first purchase—and
come back for more.
● Identify actions, features, and products
that correlate with higher retention and
repeat purchases.
● Leverage the power of cohorts,
predictive and descriptive analytics
● Increase LTV and combat churns with
Data-driven retention analysis

Master the art of Customer Retention Marketing with Cohorts, Predictive &
Descriptive analysis

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 Increase Conversions on Build Effective First-Party
Websites by 30% Database Easily

Enhance Customer Unifying Offline & Online Data

Engagement & User Retention For Personalization &
to improve CLV by 3X Segmentation

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