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FOREWORD

To protect the health of Singaporeans, our waste must be collected safely and without harm to
the environment. Licensed general waste collectors have an important role to play. They
provide an essential service to Singaporeans by collecting and sending waste to incinerators
and landfills for proper disposal. In order to safeguard public health, waste collectors should
maintain high service standards and conduct their operations professionally. Only through
professionalism and quality service can we improve standards of waste collection and
enhance the quality of life for Singaporeans.

This Code of Practice provides guidelines on what is good practice in the waste collection
business. Adhering to these guidelines is the first step licensed general waste collectors must
take towards improving the standards of their operations. To respond to changing
circumstances and needs, amendments and revisions will be made to these guidelines from
time to time. National Environment Agency (NEA) will keep individual waste collectors
updated so that we can work together in our continuing efforts to improve public health
standards in Singapore.

Director General of Public Health


National Environment Agency
Singapore

For clarifications on any aspect of the Code of Practice, please contact the Waste
Management Department (WMD), National Environment Agency at:

40, Scotts Road


11th Storey, Environment Building
Singapore 228231

Tel: 6731 9716 or 6731 9735


Fax: 6731 9731
Code of Practice for Licensed General Waste Collectors

CONTENTS

Code of Practice for Licensed General Waste Collectors Page


1 Introduction........................................................................................... 3
2 Definitions............................................................................................. 3
3 Licence.................................................................................................. 4
4 Vehicles, Containers and Equipment.................................................... 5
5 Separate Disposal of Type of Waste/
Incinerable and Non-incinerable Waste................................................ 5
6 Labelling of Vehicles and Equipment................................................... 6
7 Collection and Transportation of General Waste.................................. 6
8 Disposal of General Waste at Public Disposal Facilities...................... 7
9 Illegal Dumping and Other Offences.................................................... 7
10 Maintenance of Records....................................................................... 7
11 Training of Employees......................................................................... 8
12 Responsibilities of General Waste Generators..................................... 8

Appendices

1 List of Toxic Industrial Waste.............................................................. 10


2 List of Non-Incinerable Waste............................................................. 14
3 Application for a General Waste Collector Licence............................ 17
4 Application for disposal account..….................…………………..… 20
5 Registration/Deregistration of Vehicles for Refuse Collection........... 23
6 Labelling.............................................................................................. 26
7 Responsibilities of General Waste Collectors When
Disposing Waste at Public Disposal Facilities.................................... 28
8 Offences & Fines................................................................................. 30
9 Responsibilities of the General Waste Generator................................ 32

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Code of Practice for Licensed General Waste Collectors

CODE OF PRACTICE
FOR LICENSED GENERAL WASTE COLLECTORS

1 Introduction

1.1 This Code of Practice is intended to provide guidelines and advice to licensed general
waste collectors on the requirements in the handling and transportation of general
waste.

2 Definitions

2.1 In this Code, unless otherwise specified :-

2.1.1 “general waste” is waste that falls into any of the following categories or
combinations of categories:

(a) TYPE A WASTE

This includes:

(1) Inorganic waste. This includes construction debris, excavated earth,


tree trunks, discarded furniture, appliances, wooden crates, pallets and other
bulky items destined for disposal.

(2) Recyclables that have been deposited in any receptacle :-


(i) referred to in section 10(1)(c) of the Act; or
(ii) provided in any residential property for the purpose of
recycling.

(b) TYPE B WASTE

Organic waste. This includes food and other putrefiable waste from domestic,
trade and industrial premises, markets and food centres.

(c) TYPE C WASTE

This includes:

(1) Sludge from water treatment plants, grease interceptors, water-seal


latrines, sewage treatment plants, septic tanks or other types of
sewerage systems.

(2) Waste from sanitary conveniences in ships and aircraft.

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Code of Practice for Licensed General Waste Collectors

2.1.2 The following types of waste are not general waste:

"dangerous substance”. This includes substances that are explosive and/or


flammable, such as petroleum products and gunpowder. It includes radioactive
substances, and products such as aerosol cans, which can explode when heat or
pressure is applied.

"hazardous substance". This includes substances used or produced by industries that


have the potential to cause mass disaster to people and the environment.
Examples of hazardous substances are chlorine, PCB, chlorobenzene,
pesticides, etc. Hazardous substances are listed and controlled under the
Poisons Act and the Poisons (Hazardous Substances) Rules. Persons who
import, store, transport, use and sell these substances are required to obtain a
licence from Pollution Control Department to do so.

"toxic industrial waste”. This includes toxic waste from industries, such as spent
acids, alkalis, etchants, solvents and waste oils. A complete list is given in
Appendix 1.

2.1.3 General waste can be incinerable, non-incinerable waste and recyclables:

“incinerable waste” refers to waste which can be incinerated without causing


pollution to the environment or damage to the incineration plant.

“non-incinerable waste” refers to waste which cannot be incinerated as burning it


produces excessive pollution or damage to the equipment in the incineration
plant. A complete list is given in Appendix 2.

‘Recyclables’ is defined under the First Schedule of Environmental Public Health


(General Waste Collection) Regulations

2.1.4 “general waste collector” means any person or company licensed under the
Environmental Public Health (General Waste Collection) Regulations to collect and
transport general waste to a disposal facility.

3 Licence

3.1 No person or company shall collect or transport general waste as a business without a
General Waste Collector Licence issued by the NEA.

3.2 It is an offence under the Environmental Public Health Act (EPHA) and the
Environmental Public Health (General Waste Collection) Regulations to operate a waste
collection business without a valid licence. Licences that have expired and have not
been renewed, and licences that have been suspended or cancelled will not be
considered as valid licences.

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Code of Practice for Licensed General Waste Collectors

3.3 There are three classes of General Waste Collector Licences. Each class allows the
licensed collector to collect a specific type of general waste as follows:

(a) Class A Licence: Type A waste only.

(b) Class B Licence: Type B waste only.

(c) Class C Licence: Type C waste only.

3.4 Any person or company wishing to collect general waste as a business should apply for
the correct class of licence. A general waste collector may apply for or hold more than
one class of licence at any one time. Please see Appendix 3 for details on how to apply
for a General Waste Collector Licence. Application for a licence shall be made through
the Online Business Licensing Service (OBLS).

3.5 The general waste collector is required to open a disposal account with the NEA for the
disposal of waste at the public disposal facilities. With a disposal account, the general
waste collector will be billed fortnightly or monthly for the general waste disposed of at
the public disposal facilities. Please see Appendix 4 for details and application form for
disposal account. Application form can also be downloaded from the NEA website at
http://www.nea.gov.sg/cms/esd/Appl_for_Disposal_Acct.pdf

4 Vehicles, Containers and Equipment

4.1 The general waste collector shall only use those vehicles, skid containers and
equipment approved and listed in the licence.

4.2 Prior approval must be obtained from the Director General of Public Health if the
collector wishes to add other vehicles to the approved list. Please see Appendix 5 for
the sample of the application form to register additional vehicles to the approved list
or to deregister vehicles no longer in use. Application form can also be downloaded
from the NEA website at
http://www.nea.gov.sg/cms/esd/Appl_for_Regis_n_Deregis_of_Vehicles.pdf.

4.3 The general waste collector shall ensure that the vehicles, containers and equipment that
he uses to store, collect and transport waste are suitably designed, kept clean, and
maintained in good working condition at all times.

5 Separate Disposal of Incinerable Waste, Non-incinerable Waste and Recyclables

5.1 The licensees shall work with the waste generators to provide necessary receptacles
for the waste generators to separate their waste into incinerable waste, non-incinerable
waste and recyclables.

5.2 The general waste collectors shall collect, transport and dispose

(a) incinerable waste at the incineration plants;

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Code of Practice for Licensed General Waste Collectors

(b) non-incinerable waste at the TMTS; and


(c) recyclables that have been deposited in any receptacle :-

(i) referred to in section 10(1)(c) of the Act; or

(ii) provided in any residential property for the purpose of recycling

at the approved recycling facilities.

5.3 The general waste collector shall ensure that only incinerable waste is sent to the
incineration plants for disposal.

5.4 Non-incinerable waste shall be brought to Tuas Marine Transfer Station or other places
specified by the Director General for proper disposal.

5.5 All recyclables that have been deposited in any receptacle :-

(i) referred to in section 10(1)(c) of the Act; or

(ii) provided in any residential property for the purpose of recycling

shall be sent to recycling facilities for recycling.

5.6 The general waste collector shall not mix the incinerable waste, non-incinerable waste
and recyclables, which have been separated by the waste generator, with one another.

5.7 The general waste collector shall ensure that the general waste transported to the public
disposal facilities shall not contain hazardous and explosive substances.

6 Labelling of Vehicles and Equipment

6.1 All vehicles, skip containers, mobile compactors and equipment used to transport
waste shall be properly labelled for easy identification. Skip containers and mobile
compactors shall be labelled on both sides with information such as name, address and
contact number of the licensee as shown in Appendix 6.

6.2 All labels shall conform to the minimum dimensions specified in Appendix 6. Labels
shall be painted on or attached securely to the vehicle/equipment. The letterings shall be
indelible and weather resistant. The labelled area shall be clean and not obstructed from
view.

7 Collection and Transportation of General Waste

7.1 For bin centres with sufficient height to allow refuse collection vehicles to back in, the
loading of waste into the vehicles must be carried out inside the bin centres.

7.2 Refuse conveyed in open lorries must be properly covered with tarpaulin or canvas to
ensure that no refuse spills onto the road.
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Code of Practice for Licensed General Waste Collectors

7.3 The general waste collector shall note that it is an offence to spill waste or discharge
sullage water onto public places.

8 Disposal of General Waste at Public Disposal Facilities

8.1 The licensed general waste collector shall comply fully with the conditions and
procedures set out in Appendix 7 for disposal of general wastes at incineration plants
and transfer station.

9 Illegal Dumping and Other Offences

9.1 General waste can only be disposed of at government-owned incineration plants or


authorised incineration plants and transfer station. Recyclables that have been
deposited in any receptacle :-

(i) referred to in section 10(1)(c) of the Act; or

(ii) provided in any residential property for the purpose of recycling

shall be sent to recycling facilities.

9.2 Disposal of general wastes at any unauthorised disposal facility shall be considered
illegal dumping.

9.3 Illegal dumping is a serious offence under the EPHA. An offender is liable to fines
and/or jail sentences. The Company that employs the offender may also have its
General Waste Collector Licence suspended or revoked.

9.4 The penalties for illegal dumping and other offences are given in Appendix 8.

10 Maintenance of Records

10.1 The general waste collector shall keep and maintain proper daily records on the general
waste collection service rendered by him or his company. These records shall be made
available on demand for inspection by any authorised NEA officers.

10.2 The records to be kept include:

(a) a complete list of clients (i.e. the name and address of companies/premises
where the waste is collected)

(b) the following information on each of the clients :

i) frequency of collection (e.g. daily, alternate days, weekly etc.);

ii) type and quantity of receptacles for the deposit of recyclables;

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Code of Practice for Licensed General Waste Collectors

iii) the type of waste collected;

iv) the weight of waste per collection;

v) where the waste is disposed of (e.g. Senoko Incineration Plant, Tuas


Marine Transfer Station, recycling facilities etc.);

v) the vehicle or container used for collection of the waste (i.e. registration
number of vehicle/company identification number of the container);

vi) the driver who serves the client.

10.3 The general waste collector shall submit annual return to Director, Waste Management
Department (WMD) upon renewal of the licence. This shall be submitted through the
Online Business Licensing Service (OBLS).

10.4 The general waste collector shall notify Director, Waste Management Department, in
writing of any change of his business address within 7 days of such change.

11 Training of Employees

11.1 The general waste collector shall ensure that all his drivers and other employees are fully
briefed and trained so that they are conversant with the following:

(a) the requirements of the Environmental Public Health Act (EPHA) and the
Environmental Public Health (General Waste Collection) Regulations on waste
collection, transportation and disposal;

(b) the types of waste that are incinerable waste, non-incinerable waste and
recyclables;

(c) the requirement that incinerable waste, non-incinerable waste and recyclables
should not be mixed;

(d) the types of waste carried on each trip; and

(e) the procedures to follow in case of spillage.

11.2 In addition, he should constantly remind his employees or drivers of their


responsibilities, and the penalties which will be imposed if they are caught violating the
EPHA and the Regulations such as dumping waste illegally.

12 Responsibilities of General Waste Generators

12.1 To facilitate the work of the general waste collector, general waste generators (e.g.
commercial and trade premises, industrial premises, households) are to follow the
guidelines listed in Appendix 9.

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Code of Practice for Licensed General Waste Collectors

12.2 The general waste generators should cooperate fully with the general waste collectors,
especially in the area of segregation at source of incinerable waste, non-incinerable
waste and recyclables. The general waste collector may require the general waste
generator to use separate containers for separate storage of the segregated waste.

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Code of Practice for Licensed General Waste Collectors

Appendix 1

List of Toxic Industrial Waste

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Code of Practice for Licensed General Waste Collectors

APPENDIX 1

LIST OF TOXIC INDUSTRIAL WASTE CONTROLLED UNDER THE


ENVIRONMENTAL PUBLIC HEALTH (TOXIC INDUSTRIAL WASTE) REGULATIONS

List of Toxic Industrial Waste


Acids Chromium Compounds
1 Spent inorganic acids. 1 Plating effluent and residues containing
e.g. hydrochloric acid, sulphuric acid, chromium.
nitric acid, phosphoric acid, hydrofluoric
acid, boric acid and pickling acid. 2 Timber preservative residues containing
chromium.
2 Spent organic acids.
e.g. acetic acid, formic acid, benzoic acid 3 Spent and aqueous solutions containing
and sulphonic acid. chromic compounds.

Alkalis 4 Tannery effluent and residues containing


1 Spent alkaline solutions. chromium.

2 Spent ammoniacal solutions. Copper Compounds


1 Plating effluent and residues containing
3 Metal hydroxide sludge and oxide sludge. copper.

Antimony and its Compounds 2 Spent etching solutions containing copper


1 Spent antimony potassium tartrate. from printed circuit board manufacturing.

Arsenic and its Compounds 3 Timber preservative residues containing


1 Timber preservative residues containing copper.
arsenic.
Cyanides
2 Waste containing gallium arsenide. 1 Plating effluent and residues containing
cyanides.
Asbestos
1 Asbestos waste from asbestos/cement 2 Heat treatment residues containing
manufacturing processes. cyanides.

2 Empty sacks/bags that have contained 3 Spent quenching oils containing cyanides.
loose asbestos fibre.
4 Spent processing solutions containing
Cadmium and its Compounds cyanides from photographic processing.
1 Plating effluent and residues containing
cadmium. Fluoride Compounds
1 Timber preservative residues containing
2 Waste containing cadmium from Ni/Cd fluorides.
battery manufacturing.
2 Spent ammonium bi-fluoride.

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Code of Practice for Licensed General Waste Collectors

Isocyanates e.g. trichloroethylene, 1,1,1-


1 Spent di-isocyanates. trichloroethane, perchloroethylene,
e.g. toluene di-isocyanate (TDI) and methylene chloride, tetra-chloromethane
methylene di-isocyanate (MDI) from and 1,1,2-trichloro-1,2,2-trifluroethane.
polyurethane foam-making process.
2 Residues from recovery of halogenated
Laboratory Wastes organic solvents.
1 Obsolete laboratory chemicals.
3 Packaging materials or residues
2 Toxic chemical wastes from chemical containing chlorobenzenes and/or
analysis. chlorophenols and their salts.

Lead Compounds Organic Compounds not containing


1 Sludge containing lead oxide/sulphate. Halogen
1 Spent non-halogenated organic solvents.
2 Spent organo-lead compounds. e.g. benzene, toluene, xylene, turpentine,
e.g. tetraethyllead (TEL) and petroleum, thinner, kerosene, methanol,
tetramethyllead (TML). ethanol, isobutanol, isopropanol, methyl
ethyl ketone, methyl isobutyl ketone,
3 Waste lead-acid batteries, whole or isopropyl ether, diethyl ether, hexane,
crushed. dimethyl sulphide and dimethyl
sulphoxide.
Mercury and its Compounds
1 Effluent, residues or sludge containing 2 Residue from recovery of non-
mercury from chlor-alkali industry. halogenated organic solvents.

2 Waste containing mercury from Other Waste


equipment manufacturing involving the 1 Obsolete/abandoned chemicals and
use of metal mercury. pesticides from storage, manufacturing
and trading activities.
3 Spent catalysts from chemical processes
containing mercury. 2 Used containers, bags and process
equipment contaminated by chemicals
4 Spent organo-mercury compounds. and pesticides from storage,
manufacturing and trading activities.
Metal Catalysts
1 Spent metal catalysts from chemical 3 Waste/residues containing unreacted
processes and petroleum refining. monomers, e.g. vinyl chloride and
e.g. catalysts containing chromium styrene monomers, from polymer
cobalt. manufacturing processes.

Nickel Compounds 4 Tar residues from distilling and tarry


1 Plating effluent and residues containing materials from refining.
nickel.
5 Waste from toxic waste treatment
Organic Compounds containing Halogen processes. e.g. waste and residues from
1 Spent halogenated organic solvents. solidification, fixation and incineration
processes.

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Code of Practice for Licensed General Waste Collectors

6 Wastes from toxic chemical drums and Silver Compounds


tank cleaning activities. 1 Spent processing solutions containing
silver from photographic processing.
7 Chemical and oil slops from ship tankers.
Used, Contaminated Oil
8 Waste from the production, formulation 1 Used mineral, lubricating and hydraulic
and use of resins, latex, plasticisers, oil from machine cylinders, turbines,
glues/adhesives, containing solvents and switch gears and transformers.
other contaminants.
2 Spent motor oils from petrol and diesel
9 Waste from the production, formulation engines.
and use of inks, dyes, pigments, paints,
lacquers, varnish containing organic 3 Spent quenching oil from metal
solvents, heavy metals or biocides. hardening.

Pathogenic Waste 4 Oil recovered from solvent degreasers.


1 Pathogenic wastes from hospitals.
5 Spent oil water emulsions.
Phenolic Compounds e.g. spent coolants from metal working
1 Sludge/residues from paint stripping industries.
using chemicals containing phenols.
6 Oil water mixtures (mainly oil).
2 Residues containing unreacted phenol e.g. oily ballast water from ship tankers.
and formaldehyde from adhesive
industry. 7 Oil and sludge from oil interceptors.

Polychlorinated Bi-phenyl (PCB) including 8 Tanker sludge and oil sludge/residues


Polychlorinated Ter-phenyl (PCT) from storage tanks.
1 Spent transformer oil containing PCB
and/or PCT. 9 Oil sludge containing acid from recovery
and recycling of used oil.
2 Retrofilled transformer contaminated
with PCB and/or PCT. Zinc Compounds
1 Plating effluent and residues containing
3 Electrical equipment and parts containing zinc.
or contaminated with PCB and/or PCT.
e.g. capacitors and transformers.

4 Containers and all waste materials


contaminated with PCB and/or PCT

Polyvinyl Chloride (PVC)


1 All waste materials containing PVC.
e.g. PVC insulated wires, PVC pipes and
trunking, PVC parts, PVC upholstery and
PVC resins.

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Code of Practice for Licensed General Waste Collectors

Appendix 2

List of Non-Incinerable Waste

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Code of Practice for Licensed General Waste Collectors

APPENDIX 2

LIST OF NON-INCINERABLE WASTE

The following types of waste are non-incinerable and shall NOT be brought into incineration
plants :

1 Waste such as construction debris, earth, concrete, stone, sand, sludge, ash, slag and
big metal pieces (e.g. washing machines, refrigerators, bicycles, motorcycles, metal
chairs, wire rope, spring mattresses, tyre rims, large drums or containers, etc).

2 Human and animal waste, sludge from neutralisation pits, foul-smelling waste and
animal carcasses.

3 Liquid and volatile waste, oil sludge, paints, etc.

4 Poisonous and radioactive waste.

5 Chemical waste with chemical content which is unsuitable for incineration.

6 Large quantities of electrical parts and components such as printed circuit boards,
cables, electronic cards, etc.

7 Explosive or highly flammable waste such as ammunition, dry and wet carbide waste,
fireworks, self-igniting waste and excessive quantities of film.

8 Smouldering refuse.

9 Bulky waste (e.g. wood, tree branches , etc) exceeding 0.6 m in length or 0.6 m in
width or 100 mm in thickness.

10 Tyres exceeding 650 mm in diameter and 200 mm in width.

11 Carbon fibres.

12 Insulation materials such as rock wool, asbestos, calcium silicate boards, ceramic
fibres, big carpets, etc.

13 Polyvinyl Chloride (PVC) waste such as PVC pipes, plastic film, upholstery,
containers and packaging materials.

14 Fire retardants.

15 Chlorinated herbicides, insecticides, and fungicides.

16 Polychlorinated compounds such as PCB used in transformers and capacitors.

17 Light materials such as sawdust, feathers, dust and powders.

18 Waste from grease interceptors.

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Code of Practice for Licensed General Waste Collectors

19 Waste from sewerage systems, including waste from sewage treatment plants, septic
tanks and water-seal latrines.

20 Waste from sanitary conveniences in ships or aircraft.

16
Code of Practice for Licensed General Waste Collectors

Appendix 3

Application For
General Waste Collector Licence

17
Code of Practice for Licensed General Waste Collectors

APPENDIX 3

APPLICATION FOR GENERAL WASTE COLLECTOR LICENCE

1 Application for a general waste collector licence shall be made through the Online
Business Licensing Service (OBLS).

2 The applicant shall declare the details of the vehicles which he intends to use for the
waste collection business. The application form shall be accompanied by a certified true
copy of the Vehicle Registration Card for each of the vehicles, certified true copy of the
company/business registration particulars from the Accounting and Corporate
Regulatory Authority of Singapore (ACRA) and photographs of the vehicles, skip
containers and mobile compactors used, showing licence number plate and labelling. All
supporting documents are to be uploaded during the online submission.

3 Licence fee of $120 will be paid online upon approval.

4 Issue and Validity of Licence

4.1 The licences will be issued and sent by post to the successful applicants.

4.2 The General Waste Collector Licence is valid for one year. Licensees will be notified
through a reminder letter from Waste Management Department (WMD) to renew the
licences at least one month before its expiry date. Licensees are required to submit
annual return during the renewal of licence through the Online Business Licensing
Service (OBLS). The fees can be paid through GIRO for account holders.

4.3 The annual return during the renewal of licence included:


a) Details of general waste collection vehicles/other general waste collection
equipment owned by company, including details of the type of receptacles provided
for collection of recyclables;
b) Details of disposal activity, including details of the recycling facility/facilties where
recyclables are sent to;
c) Details of Clientele for the past 12 months;
d) Details on the frequency of recyclables collection.

4.4 WMD will renew and issue all classes of the General Waste Collector Licence.

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Code of Practice for Licensed General Waste Collectors

EXPLANATORY NOTES

CLASS OF LICENCE
Class of
Type of Waste Type of vehicle/equipment
licence
Type A
Inorganic waste.
e.g. construction debris, excavated earth, tree
trunks, discarded furniture, appliances, wooden
crates, pallets and other bulky items destined Skip container and prime
for disposal. movers, lorries with crane, pick-
Class A ups, lorries with tipper.
Recyclables that have been deposited in any Waste must be properly
receptacle :- covered.
(i) referred to in section 10(1)(c) of the Act; or
(ii) provided in any residential property for the
purpose of recycling of the Act.

Type B
Organic waste.
Roll-off compactors and prime
e.g. food and other putrefiable waste from
Class B movers; Refuse Compaction
domestic, trade and industrial premises,
Vehicles.
markets and food centres.

Type C
e.g. Sludge from water treatment plants, grease
interceptors, water-seal latrines, sewage
treatment plants, septic tanks or other types of
Class C Trucks with septic tanks.
sewerage systems;
waste from sanitary conveniences in ships and
aircraft.

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Code of Practice for Licensed General Waste Collectors

Appendix 4

Application for Disposal Account

20
Code of Practice for Licensed General Waste Collectors

1 Disposal Account

1.1 The general waste collector is required to open a disposal account with the NEA for the
disposal of waste at the public disposal facilities. With a disposal account, the general
waste collector will be billed fortnightly or monthly for the general waste disposed of at
the public disposal facilities.

1.2 The application form “Application for Disposal Account” is to be submitted by the
applicant together with the certified true copies of the applicant’s Vehicle Registration
Card and company/business registration particulars from the accounting and Corporate
Regulatory Authority of Singapore (ACRA).

1.3 The Applicant needs to place a Credit Account deposit equivalent to 2 months
disposal charges for the estimated refuse tonnage disposed of. The Credit Account
shall at all times be maintained at the equivalent of such 2 months disposal charges
and the Applicant shall forthwith take steps to top-up the Credit Account in the event
that it is drawn down at any time to settle overdue outstanding disposal charges due to
NEA or for whatever other reason. Notwithstanding paragraph 5 below, if the
Applicant fails to top-up the Credit Account within fourteen (14) days of being
informed by NEA to do so in writing, NEA shall have the right to close the Disposal
Account. The deposit can be made in the form of crossed cheque or money/postal
order payable to the “National Environment Agency”. Alternatively, a
banker’s/insurer’s guarantee in favour of “National Environment Agency”[in the form
approved by NEA] may be furnished.

1.4 The application forms for the opening of disposal account may be downloaded from the
NEA internet website at http://www.nea.gov.sg/cms/esd/Appl_for_Disposal_Acct.pdf or
obtained from Waste Management Department and submit the duly completed
application forms to the following address.

Director, Waste Management Department


National Environment Agency
40 Scotts Road
#11-00 Environment Building
Singapore 228231

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Code of Practice for Licensed General Waste Collectors

APPLICATION FOR DISPOSAL ACCOUNT


This form may take about 15 minutes to complete. Please be informed that all sections of the form have to be completed.
Enter ‘NIL’ for sections that are not applicable.

You will need the following information to fill in the form:


• Vehicle registration no. and type of vehicle.

Name of Company/Partnership/Firm: Company/Business Tel No. / Fax No.


Registration No:

Name : (Company’s/Partnership/Firm’s authorised applicant) NRIC No.

General Waste Collector Licence No: Class of Licence:

Details of refuse collection vehicles to be used:


S/No Registration No. Type of Vehicle# S/No Registration No. Type of Vehicle#

1 5

2 6

3 7

4 8

# Please state whether it is an open lorry, tanker truck, prime mover, roll-off compactor, trailer etc.

Details of disposal activity:


Disposal Site Estimated Monthly Disposal Site Estimated Monthly
Tonnage Tonnage
Senoko Incineration Plant Tuas Marine Transfer Station

Tuas Incineration Plant Tuas South Incineration Plant

Ulu Pandan Refuse Incineration Plant Total :

I/We* confirm that:

(a) the information given herein is true to the best of my/our knowledge and belief; and
(b) I/We* agree with, and will comply with/abide by the Instructions for Application of Disposal Account.

Signature of Applicant Date Company Stamp


*Delete as appropriate
=========================================================================================
===
FOR OFFICIAL USE ONLY

The above applicant should be classified as a licensed waste collector / non-licensed waste collector

Name Signature/Date

FOR OFFICIAL USE ONLY


Credit Account No.: Deposit Amount:

Approved by: Date Account Created: Created by:

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Code of Practice for Licensed General Waste Collectors

Appendix 5

Registration/Deregistration
Of Vehicles For
Refuse Collection

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Code of Practice for Licensed General Waste Collectors

1 Registration and Deregistration of Vehicles


1.1 The Applicant must use the application form “Application for Registration
/Deregistration of Vehicles” for registration of new vehicles. The application form
must be duly completed and submitted to NEA together with the certified true copies
of the Vehicle Registration Card for each to be registered.

1.2 The Applicant shall inform NEA in writing immediately when any of their existing
vehicles is sold, scrapped or for whatever reason, no longer using the Disposal
Account. Applicant shall be responsible for all disposal charges incurred by such
vehicle until such time NEA receives the written notification of deregistration of the
vehicle. The Applicant has to complete and submit the application form “Application
for Registration/Deregistration of Vehicles” for deregistration of the vehicle.

1.3 Applicant shall forthwith inform NEA in writing of any changes in the details of its
existing vehicles. The Applicant has to submit the vehicle’s registration card
(certified true copies) together with a letter to the Waste Management Department.

1.4 The applicant shall also inform NEA in writing forthwith of any changes to his/its
registered address.

1.5 When the Applicant wishes to cease disposing of waste at public waste disposal
facilities, and close his/its Disposal Account, he/it has to send a letter to inform the
Revenue Section, Waste Management Department together with a duly completed
application form “Application for Registration/Deregistration of Vehicles” to deregister
his/its vehicle(s).

24
Code of Practice for Licensed General Waste Collectors

APPLICATION FOR REGISTRATION / DE-REGISTRATION OF VEHICLES

This form may take about 10 minutes to complete. Please be informed that all sections of the form have to be completed.
Enter ‘NIL’ for sections that are not applicable.

You will need the following information to fill in the form:


• Vehicle registration no., type of vehicle and type of waste to be carried.
Please submit the following documents together with this form:
• Certified true copies of Vehicle Registration Card/ Log Book for each of the vehicle.
• Photographs of each vehicle to be registered showing the licence plate number.

Applicant Name: NRIC No.: Position in company:


Mr/Ms*
Name of Company:

Waste Collector Licence No. (Class of Licence): Account No.:

Company Address:

Company Tel No./Fax No.: E-mail Address:

Registration of Vehicles
S/No Vehicle Registration No. Type of Vehicle§ Type of Waste carried#

1
2
3
4
5

De-registration of Vehicles

S/No Vehicle Registration No. Type of Vehicle§ Reason (e.g. sold, scrapped)
1
2
3
4
5

I/We* declare that all information provided in this application are true and correct.

_________________________
Signature of Applicant Date Company Stamp
§
Note: Please state whether it is an open lorry, compaction vehicle, tanker truck, prime mover etc.
#
Indicate Type of Waste A, B, or C
***************************************************************************************************
FOR OFFICIAL USE ONLY

Date Approved: Approved by: Signature:

25
Code of Practice for Licensed General Waste Collectors

Appendix 6

Labelling

26
Code of Practice for Licensed General Waste Collectors

APPENDIX 6

All skip containers and roll-on roll-off mobile compactors are to be labelled on both sides
with the name and address of the licensee as well as the unladen weight of the container. (see
diagram 1 below).

DIAGRAM 1

Name of Company
Min Height: 25mm
Min width: 15mm per character

ABC Pte Ltd


Company Address
And Telephone no.
Blk xx Road #00-01
Min Height: 15mm Singapore 000001 300mm
Min Width: 9mm per
character
Tel: 61234567
Container number
(optional)
Min Height: 15mm CONTAINER 01
Min Width: 9mm
per character

420mm

27
Code of Practice for Licensed General Waste Collectors

Appendix 7

Responsibilities of
General Waste Collectors
When Disposing Waste At
Public Disposal Facilities

28
Code of Practice for Licensed General Waste Collectors

APPENDIX 7

RESPONSIBILITIES OF GENERAL WASTE COLLECTORS


WHEN DISPOSING WASTES AT PUBLIC DISPOSAL FACILITIES

1. Refuse conveys in open lorries must be properly covered with tarpaulin or canvas to
ensure no littering of refuse on the road. Failing to do so, the driver of the vehicle is
liable to be prosecuted under the Environmental Public Health Act.

2. General waste collectors shall ensure only incinerable waste are brought to the
incineration plants. No explosives or non-incinerable waste shall be disposed of at the
incineration plants.

3 General waste collectors shall ensure that only non-incinerable waste is brought to the
Tuas Marine Transfer Station. No untreated dangerous substances shall be disposed
of at the transfer station.

29
Code of Practice for Licensed General Waste Collectors

Appendix 8

Offences & Fines

30
Code of Practice for Licensed General Waste Collectors

APPENDIX 8

OFFENCES AND FINES

Type of offences Max. fines

Offences under Environmental Public Health Act

1 Illegal dumping of waste [Section 20(1)] $50,000/- or


(a) first conviction imprisonment for a term
not exceeding 12 months
or both. Vehicles can be
confiscated

(b) second and subsequent conviction $100,000/- and a


mandatory imprisonment
for a term not exceeding
12 months. Vehicles can
be confiscated.

Offences under Environmental Public Health (General


Waste Collection) Regulations

2 Operating as waste collector without a licence [Reg 3] $2,000/-

3 Failure to dispose of waste at a disposal facility [Reg 16] $2,000/-

4 Failure to segregate waste into incinerable waste, non- $2,000/-


incinerable waste and recyclables or failure to transport
incinerable waste, non incinerable waste and recyclables to the
disposal facility as stated in Regulation 17 and 17A [Reg 17
and 17A]
$2,000/-
5 Failure by licensee to disclose information on demand
[Reg 18]
$2,000/-
6 Engaging a non-licensed waste collector by waste
generator [Reg 20]

31
Code of Practice for Licensed General Waste Collectors

Appendix 9

Responsibilities Of
The General Waste Generator

32
Code of Practice for Licensed General Waste Collectors

APPENDIX 9

RESPONSIBILITIES OF GENERAL WASTE GENERATOR

GENERAL REQUIREMENTS

1 Only licensed general waste collectors are to collect and convey refuse for disposal. The
generator himself is however allowed to convey his own waste for disposal.

REQUIREMENTS FOR COMMERCIAL AND INDUSTRIAL PREMISES AND STRATA-


TITLED PROPERTIES WITH RESIDENTIAL UNITS

1 General waste generators should actively practise waste recycling at source. Waste should
first be segregated into recyclables and non-recyclables. The non-recyclables should then be
segregated into incinerable waste and non-incinerable waste.

2 Each category of waste must be contained in proper and identifiable receptacles such as bins,
containers or bags after segregation. The waste must be placed and stored in such a manner
that they are protected from rain and rummaging by vermin or animals.

3 Every general waste generator must declare the nature of the waste to be disposed of to his
waste collector or to the disposal facility, as the case may be.

4 All waste containing dangerous substances must be contained and stored separately from
other waste.

REQUIREMENTS FOR TRADE PREMISES (INCLUDING FOOD ESTABLISHMENTS)


AND PREMISES HAVING BIN CENTRES

1 All waste must be stored in approved containers or receptacles with good fitting covers.
Such containers or receptacles must be kept within the premises or in a proper bin centre.

2 Containers used for organic waste must be washed regularly to prevent smell nuisance and
fly breeding. The bin centres must also be cleansed regularly.

REQUIREMENTS FOR LANDED DOMESTIC PREMISES

1 All waste from households must be contained in proper plastic garbage bags.

2 Bagged waste is not advisable to be placed outside the premises overnight but should only be
brought out from the premises before daily collection.

3 Bagged waste must be contained in proper refuse bins fitted with covers. However, such bins
when emptied are preferably kept within the premises and not along roads or pavements.

33

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