QUESSIONARE

Q.1- On a scale of 1 to 5 please rate your overall satisfaction with the marketing efforts of
Mahalaxmi corporation.

• 1(lowest)
• 2
• 3
• 4
• 5(highest)

Q.2- Which of our marketing channels do you find most effective in delivering information about
our products/services?

• Social media
• Website
• Print materials (brochures, flyers)

Q.3- How likely are you to recommend our products/services based on our marketing content?

• Likely
• Neutral
• Unlikely

Q.4- How satisfied are you with the quality of Mahaluxmi Corporation’s products/services?

• Satisfied
• Neutral
• Dissatisfied

Q.5- How likely are you to repurchase products or services from Mahaluxmi Corporation

• Likely
• Neutral
• Unlikely
Q.6-Do you feel well-informed about new products, updates, or promotions from Mahaluxmi
Corporation?

• Yes, always
• Neutral
• No, rarely

Q.7-How would you rate the clarity of the information provided in our communications?

• Clear
• Neutral
• Unclear

Q.8- How satisfied were you with the resolution provided by our customer service team?

• Satisfied
• Neutral
• Dissatisfied

Q.9- How would you describe the responsiveness of our customer service team?

• Responsive
• Neutral
• Slow

Q.10- On a scale of 1 to 5, how likely are you to recommend Mahaluxmi Corporation to friends
or colleagues?

• 1
• 2
• 3
• 4
• 5