Krishna Chaitanya Pabolu

kpabolu@gmail.com
3303195948
(SAP & SuccessFactors)

Krishna, SAP Certified (HCM, EC, PMP), is Responsible for product quality, project timeliness, and customer
satisfaction. Krishna has been a SuccessFactors QA manager for 3 Employee Central implementations and worked in
SuccessFactors for over 6 years & 15 years overall in SAP HCM and SuccessFactors. He has hands on experience in,
Validation & Integration of, Employee Central, Employee Central Payroll, EC Time Management, SAP Payroll & other
SF talent modules. He has worked with 3rd party vendors, system implementors and experienced in writing functional
Specifications for integrations.

Professional Summary:
● Certified in SAP HCM and SuccessFactors, with 15 years of consulting experience

● Worked in waterfall, Agile and Hybrid methodologies for project delivery

● 8 years of experience as test lead and manager in multiple HR transformations

● Successfully completed four SAP ECC full life cycle implementations and three SuccessFactors
implementations including two ECP implementations
● Expert experience in developing test scenarios, test plans, Validating & documenting test cases for all the
phases of testing
● Expert in developing testing strategies for huge data during conversion

● Providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and
issues
● Ability to effectively communicate within all levels of the organization and with the clients

Education and Certificates:

Education:
Bachelors in Civil Engineer -Nagarjuna University- 2005
Master of Science in Software Engineering-The University of Akron-2009
Master of Business Administration-Stratford university-2011

Certifications
SAP Certified Associate with ERP 6.0 EHP6. Certificate ID: 0010997875
SAP Certified Associate SuccessFactors Employee Central 2016 S ID: S0016099180
PMP Certified. Member ID: 4450677

Professional Experience:

Pennsylvania Turnpike Commission Denver, CO

SAP Payroll and SuccessFactors Consultant 09/2022-Current
Quality and support consultant for HR and payroll applications.
● Quality consultant for all HR applications

● Supported and Quality tested the integrations between HR systems and HR providers.

● Supported integrations between ECC and SuccessFactors

Whirlpool corporation Denver, CO

SuccessFactors Integration Consultant 10/2021 –
07/2022
Supported implementation of Onboarding 2.0, Recruitment Marketing modules. Developed reports to support the
data management team and business team.
● Created Custom Panels, Wizard, Process and forms, Document e-signature for compliance Forms

● Quality tested Integration between Recruiting, Onboarding and EC. Mapped fields for all three modules

● Facilitated Functional Requirements for Gathering Workshops, Configuration Workbook, UAT and Cut Cycles for
all Users, Admins and Instructors
● Defining Master Data for SF LMS & Mapping Business Process and Configuration of LMS New User Interface with
Standard and Custom Tiles with a New Landing page
● Quality tested the interface with Amazon AWS S3 to support reporting needs

● Quality lead for a project that Reduced 250 work hours annually in the Performance and goals space

Mitsubishi Heavy Industries Houston, TX

Quality Manager SF EC & Kronos Implementation 01/2020 – 10/2021

● Lead a team of 2 leads and 9 employees in united states, Japan and India responsible for end-to-end testing,
quality and customer user cases for Employee Central, LMS and Kronos
● Prepare test plan (mapping of requirements to test cases) and review with Technical Project Manager and HR IT
Engagement Manager for approval.
● Collaborated Extensively with implementation (IBM) team, HR stakeholders, third party vendors to develop
interfaces for MSSA
● Define granular testing schedule as an input for overall project schedule.

● Define and align the testing strategy for Employee central and Kronos projects

● Develop test cases to support the Data loads from Legal systems to SF EC

● Lead, guide, monitor and actively participate in the development of test cases and test procedures.

● Collaborate with business to write test scripts Setup of HP ALM in preparation of testing cycles.

● Train testers in HP ALM use.

● Execute testing and quality control procedures ensure proper configuration management of test ware (ie version
of test cases) is produced and traceability to requirements.
● Validate all entry criteria is complete prior to starting a test cycle.

● Manage project testing cycles and reports daily status to Project Manager, core project team and stakeholders.

● Schedule tests for execution, monitor, measure, and control. Manage Defect lifecycle (inception to closure).

● Contribute to project risk assessment as it relates to Testing.

● Meet regularly with Project Manager and stay aligned on QA procedures.

● Ensures involvement of participants in testing activities in order to meet deadlines.

HCL/NBC Universal Burbank, CA

Quality Lead ECC TO HANA migration 06/2019 – 12/2019

● SAP HCM stream lead responsible for all the Time, Payroll processes during the migration to HANA

● Analyze, Document and test all the functional and technical changes need to move to on to HANA database

● Worked with the ABAP team to change custom code and validate the fixes

● Support business testing, single point of contact for any HCM related questions

Dover Corporation Chicago, IL

HR Transformation Lead 01/2019 – 06/2019

● HR Transformation consultant responsible for payroll implementation for 7 opcos

● Facilitates discussions on leading concepts for project related HR topics

● Responsible for integration between SuccessFactors and ADP GlobalView

● Responsible for Process mapping, Data conversion & validation, change management and communications

● Designed and conducted works shops for requirements gathering user training and transition

Dart Container Corporation Mason, MI

Quality Assurance Consultant 10/2016 – 12/2018

● Responsible for the development, testing, and deployment of SuccessFactors modules, including, Employee
Central, Performance & Goals Management, Succession & Development, Recruiting, Onboarding, Compensation
● Provide day-to-day project management support

● Ensure that functional and technical requirements from the business are translated test cases

● Managed multiple streams of testing by strongly working with the functional and technical teams
● Creation of project documentation: daily, weekly, semi-monthly and monthly status reports; project schedules
and plans, meeting minutes, risks and issues, other documentation as needed
● Analyzing project risks and issues, help identify ways to mitigate risks

● Assist with change management team to develop and deliver user training curriculum.

● Manage diverse project teams without direct authority.

● Develop and communicate detailed test plan documents.

● Oversee cost, schedule, quality, and deliverables from third party resources.

● Leads and directs the work of other IT employees.

● Perform other duties as assigned by management

Infosys/Starbucks Corporation Seattle, WA

SuccessFactors LMS Consultant 05/2016 to 10/2016

Responsibilities:
● Implemented the SuccessFactors Learning Module for Starbucks China Employees.

● Data migration and integration between Starbucks LMS and Legacy learning systems using connectors.

● Configured security through Domains, Domain restrictions and Role management

● Configured Landing page with custom tiles and report dashboards

● Created external sites and catalogs for the franchise employees

● Created Evaluations, Surveys and custom notifications

● Created User training sessions and job aids for the Learning administrators

Accenture and Infosys /Microsoft Corporation Redmond, WA

Quality lead SF talent modules and payroll 01/2013 to 3/2016

Responsibilities:
● Provide direction to others as the Team Lead and prioritize, lead and manage testing activities and tasks.

● Directly supervise quality supervisors and manage quarterly activities to ensure adherence to Quality
requirements
● Responsible for managing a team that validates payroll configuration changes and Schema Changes to
accommodate the new payroll area with a different pay frequency
● Lead multiple testing projects for supporting the US and Global payroll systems

● Review the Functional specs and Worked with development team members to Validate new custom changes

● Validated the Benefits Configuration changes for any break/fixes and for new projects
● Providing training to the Payroll, Benefits, Business Transition Team and Core HR department to streamline their
business processes.
● Reviewing existing tickets to propose solutions to the business and to recommend what actions are needed to be
taken by the IT Department to resolve the issue and close the ticket.

Cognizant/TBC corporation Juno Beach, FL

SAP HCM testing Lead 09/2012 – 12/2012

Responsibilities:
● Review the PA and OM structures for the new company and created new job codes

● Developed LSMW scripts for loading data in to TBC SAP system

● Worked with business teams to work on the timelines and resourcing and defined the scope of the testing
document.
● Overlooked all the phases of payroll testing, and achieved 99.5% accuracy during the parallel testing

IBM/Kraft Foods Northfield, IL

Time management & SF 04/2012 – 09/2012

Time management:
● Created Public Holiday Calendar and Factory calendar for various Personnel Sub-Areas.

● Defined Daily work Schedules, break schedules and Period work schedules.

● Set up selection Rules and Day types for work schedule Rules.

● Set up Personal sub-area and Employee sub-groupings for work schedules,

● Absences/Attendance, Time quotas and Time recording, Set up absence/attendance Types.

SuccessFactors LMS implementation

● Lead Implementation of SuccessFactors LMS Product working with SAP SuccessFactors consultant. Set up of
Users & Admins
● Configuration of Courses, Catalogs, curriculums & Period based curriculum

● Set up of custom portlet

● Set up Questions and online exams

● Set up scheduled offerings

Wipro/NIKE INC Beaverton, OR

Payroll-Benefits Consultant 08/2011-04/2012

Responsibilities:
● Configured the ORG module in Nakisa to Create and print Org Charts

● Worked with the developers to provide the frame work for Nakisa talent and Succession planning modules

● Analyse Existing Pay-Codes in legacy system to create new wage types in SAP.

● Created new HR payees for tax remittance. Created and assign tax remittance rules.

● Maintained BSI and SAP Tax tables, and also created different tax combos and different tax models.

● Posting to FI-CO: Defining employee grouping/account assignment, defining symbolic accounts, defining wage
type posting attributes and account assignment
● Developed functional specs for enhancements of the accrual and overhead calculation processes.

● Created Off-Cycle reason-codes and configured wage types for off-cycle process.

● Configured new benefit plans for Health, Insurance, Savings, FSA and Miscellaneous plans.

● Configured enrolments rules, eligibility rules and termination rules for all benefit plans.

● Assisted Master data load team to identify the infotypes and fields for data mapping.

● Worked with the Kronos team to develop the Kronos to SAP interface.

HP/SOUTHWEST AIRLINES Dallas, TX

HCM Functional consultant 02/2011-08/2011

Time management, Payroll Configuration and Support:

● Performed SAP Service pack impacts analysis and implementation and Test Lead for SAP HR Service Pack testing
releases
● Responsible for the on call support for production payroll monitoring and Resolving Tickets/requests in Time
Management and Payroll Modules of SAP HR
● Customized new tax areas to enter in IT207, in order to calculate the local taxes along with the other applicable
taxes for the state of Pennsylvania.
● Worked with the US payroll schemas and sub-schemas U000 (US accounting schema for RPCALCU0) , UTX0 (US
Tax Calculation), and UT00 (processing of time data for payroll accounting) and payroll driver RPCALCU0.
● Worked with following tax tables T5UTX (Tax Ceiling and Rates), T5UTM (Tax Model), T5UTY (Tax Type
Combinations), T5UTT(Tax Types).
● Identifying the relevant TUBS (Tax Update bulletins) for tax reporter (PU19)

● Maintained tax related info-types, Residence & Work Tax Area, Unemployment State and Internal Data required
for running payroll (207, 208, 209).
● Worked with Payroll results adjustment Infotype 0221 to make yearend adjustments with subtypes YAWA for
adjustments with Tax calculation and YANA for adjustments without Tax calculation.

IBM/ERICSSON Plano, TX
Senior HR Payroll Consultant, ECC 6.0 10/2009 – 01/2011

Payroll (US and Canada):

● Defined payroll periods (T549Q) and pay dates (T549S) for each Payroll accounting area.

● Defined and maintained Processing classes, Evaluation classes and their specifications for maintaining wage
types using table V_512W_O.
● Modified rules to handle Wage Types for Sick and Vacation quota balance payment processing.

● Maintain Tax related processing classes 67, 68, 69, 70, 71 and 72 and assign them to Taxable Wage Types to
calculate Taxes.
● Setup and maintained Tax Infotypes like 0207, 0208, 0209, 0210, 0234 and 0235

● Tested transactions, reports, and Business scenarios in eCATT

County of Multnomah Portland, OR

SAP HCM Functional Consultant, R/3 4.6B 10/2008 – 09/2009

Benefits, PA & OM:

● Setting up Benefit areas, Benefit providers, benefit plans including health plans, insurance plans and saving plans.

● Benefit wage type creation and assign them to different types of benefit plans.

● Define different cost calculation rules for health plans and insurance plans.

● Used enhancements for contribution calculations for savings plans.

● Created Organization Structure using Expert Mode and simple maintenance.

● Created object types as Organization Units (O), Jobs (C), Positions (S), and Tasks (T).

● Defined and maintained the planned working times for the organizational unit, position and work center by using
rule values and the info type 1011
● Integrated with personnel administration using the reports RHINTE00, RHINTE10, RHINTE30 and RHINTE20.

MMC Inc Los Angeles, CA

SAP Payroll Functional Consultant, ECC 6.0 08/2007-09/2008

Payroll Functional/Technical:
● Created employee subgroup grouping for PCR and Collective agreement provisions.

● Configuration of the deduction models as per the business requirements of the client and assigning them to plans
for effective payroll deductions.
● Configuration of the Charity wage type as recurring deduction with frequency.

● Configured Off-Cycle Additional Payment Info type (0267) and Defined Default values for wage types

● Configuration of the variants for the Payroll driver program RPCALCU0

● Performed the Tax Reporter simulation run and checking of wage types for tax form groups.

● Processed payments through Off-cycle payroll run.

● Customized Remuneration statement(Z1ST), Bank transfer(Direct deposit) via DME Review uncollected taxes
(/Nxx wagetypes) and take required steps to resolve them.
● Updated Federal & State tax levies for changes in standard deductions.

● Worked on technical specifications for updating the layout changes and new field mappings for 2012 ACS
interface

Fenwal Inc Lake Zurich, IL

Implementation of SAP 4.7 10/2006-07/2007

Gross/Net Payroll:
● Created process models to define steps to run the Payroll.

● Defined the Tax Company, Tax Types, and maintained Wage Types related to Taxes.

● Defined and maintained different parameters of organizational setup for payroll.

Wipro/Fifth Third Bank Jacksonville, FL

SAP HCM Business Analyst, R/3 4.7 08/2005 - 09/2006

Responsibilities:
● Configured settings for Enterprise structure & personal structure in the IMG

● Customized the infotypes as per the business requirement

● Maintained Payroll Infotypes - IT0008, IT0009, IT0011, IT0014, IT0015, IT0207 and IT0208 Assigned Wage Types
to symbolic accounts for posting in FI/CO module.