MOBILITY HUB

What is a mobility hub?

A mobility hub is a recognisable place with an offer of different and connected sustainable and active transport modes
co-located alongside improvements to public realm and enhanced community facilities.

A mobility hub is a highly visible, safe, and accesible space designed and spatially organised in an optimal way to
facilitate access to and transport between modes as well as provide extra transport-related and digital services to both
attract and benefit the traveller.

Mobility hubs can be said to have the following essential characteristics:

1. A mix of public, shared and active mobility modes such as buses light rail, shared bikes, car clubs, cargo bikes
and e-scooters.
Managing “street clutter” from free-floating micro-mobility bike share or e-scooter services, and provide a
home for electric vehicle.

2. Provision of digital travel information.

Helping facilitate multi-modal trips, allowing the possibility of seamless switches and improved links between
different types of transport.

3. Designed to reduce private car space and add improvements to the public realm.
Creating a new community focal point by converting land currently dominated by private parking to green
space, recreational facilities, waiting areas and additional facilities.

4. Good quality street design, enabling easy access through appropriate paving, drop kerbs and crossings.

5. Clear identification of the space as a mobility hub, often with a pillar or sign that identifies the hub as being
part of a wider network and that may also provide digital travel information.
Raising the profile and visibility of the range of shared and sustainable travel modes that are available and
encouraging people to consider different choices for journeys.

Spread over an area, mobility hubs provide and unambiguous recognisable network of defined areas providing services
to connect people through sustainable travel and improve the public realm.

Mobility hubs will generally, but not necessarily, be situated at significant points on major public transport corridors as
they form a critical element in supporting the role of high-frequency public transport within cities and large towns.

Through mobility hubs, shared transport and active travel behaviour can be embedded in local communities and hel
achieve both behavioural change in transport choices, and a high-quality people-centred sense of place in the public
realm. This approach is deal for supporting the “20-minute neighbourhood”, where people can reach the facilities and
services, they need within easy walking distance.
Components of Mobility Hub

Mobility hubs can be seen as an interface between the transport network and spatial structure of an area. Mobility
hubs include a range of different components. This diagram illustrates some of the most used components:

Mobility components: Public transport

– Bus
– Tram
– Rail
– Demand responsive mini buses
– Ride hailing, (shared) taxis

Mobility components: Non-public transport

– Car share: back to base, one way, electric
– Bike share: back to base, one way, electric
– Cargo bike share, cargo bike logistics store
– Other future micro mobility options e.g., e-scooters, moped share
– Ride sharing

Mobility related components

– EV car sharing
– Bike parking, (standard, covered, restricted access, EV charging)
– Bike repair, pumps
– Digital pillar, (transport info, ticketing, way finding, walk distances, local services)
– Community concierges parcel last mile delivery

Non-mobility and urban realm improvement

– Package delivery lockers
– Mini fitness or play area
– Café and Co-working space
– Outdoor water fountain
– Improved public realm, safer crossings, step free access, road repairs, adjustments for disabilitites
– Waiting area space, covered seating, planting, artwork, kiosks for coffee, etc
– Wi-Fi, phone charging

Branded pillar
Mobility hubs require a prominent sign or pillar with a common brand to make them visible to the public.
– Access to a local transport website for information on services
– A journey planning service for multimodal trips
– A way of finding options for local walking and cycling trips
– Registration and ticketing
– Customer services