This document summarizes call statistics for the CALL-GROUP department from February 15, 2024 to February 15, 2024. It shows the number of inbound and outbound calls answered and unanswered as well as total talk time for each agent extension. The agent with the highest total calls answered was KANHA(N) with 87 calls and the longest total talk time was PinPin(N) at 2 hours and 36 minutes.
This document summarizes call statistics for the CALL-GROUP department from February 15, 2024 to February 15, 2024. It shows the number of inbound and outbound calls answered and unanswered as well as total talk time for each agent extension. The agent with the highest total calls answered was KANHA(N) with 87 calls and the longest total talk time was PinPin(N) at 2 hours and 36 minutes.
This document summarizes call statistics for the CALL-GROUP department from February 15, 2024 to February 15, 2024. It shows the number of inbound and outbound calls answered and unanswered as well as total talk time for each agent extension. The agent with the highest total calls answered was KANHA(N) with 87 calls and the longest total talk time was PinPin(N) at 2 hours and 36 minutes.
This document summarizes call statistics for the CALL-GROUP department from February 15, 2024 to February 15, 2024. It shows the number of inbound and outbound calls answered and unanswered as well as total talk time for each agent extension. The agent with the highest total calls answered was KANHA(N) with 87 calls and the longest total talk time was PinPin(N) at 2 hours and 36 minutes.