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SPMA Referencing Guide - 18 January 2024
SPMA Referencing Guide - 18 January 2024
2024
1. GENERAL GUIDELINES FOR THE WRITING OF ASSIGNMENTS/PROPOSALS
The headings in the text should be in exactly the same format as in the table of
contents (in terms of the use of capital letters, bold, italic etc.)
Paper size A4
Font (body text) Arial, 12pt
Line spacing (body text) 1½ spacing
Language setting Use the English (UK) settings in MS Word.
Heading numbering and As shown in document
format
Paragraph formatting Paragraphs should be justified (i.e., the text should be aligned
evenly along both the left and right margins to form a square
box).
Page numbers
Front page None
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Table of Contents, List Roman numerals, small caps (e.g., i, ii, iii)
of Figures, List of
Tables
Body of assignment, Arabic numerals starting at 1 (e.g., 1, 2, 3) (this will start on the
List of References, page where the introduction is)
Appendices
ii. Every document should have an introduction and conclusion. The introduction
introduces the reader to the subject matter while the conclusion usually contains no
quotations or factual information but serves as a summary of what was discussed in
the document previously and may include recommendations and/or provide an
indication of areas for further research in the particular field.
iii. Headings and sub-headings should be a true reflection of the main theme, should
be clear, not vague and not too long. Do not underline headings. Do not refer to the
number of acts (legislation/regulations) in headings – just the title of the act. Separate
headings by writing, under the first heading, something pertaining to the topic which
will be discussed in the subsequent paragraph (bridging sentence or paragraph) for
example:
2. POLICY IMPLEMENTATION
Numerous models for policy implementation exist and will be described in the
following paragraphs.
iv. Do not start each word in a sub-heading with capital letters, but in sentence case -
write as you would when using the same concepts in a sentence. See the example:
1. INTRODUCTION
2. DEFINITION OF CONCEPTS
2.1 Intergovernmental relations in a developmental state
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v. Use words to indicate numbers from nought to nine, for example: there were seven
public officials in the meeting representing their different departments. The only
exception is if age is expressed, for example: The head of the mission is 39 years
old. Any number above nine, use figures, for example: Only 40 delegates attended
the conference. Numbers starting from ten, will be 10, 21, 30 and so forth.
vi. Opinions should be substantiated and deductive arguments should only be made
once facts have been presented.
vii. All quotations must be followed by an indication of the sources thereof. Direct
quotations must be placed in inverted commas. Make sure of the placement of the
inverted commas, for example:
“Administration is a type of cooperative human effort that has a high degree of rationality”
(Van Dijk 2019:6).
May and Koski (2020:151) argue that “… the engagement of different private sector
entities and of key industry and professional associations means little unless their
involvement helps to foster broader communities of interest for addressing risks to critical
infrastructures”.
A quote within a quote or brackets within brackets or quote - use the single inverted
comma or square brackets:
Smith (2022:1) mentions that “it is necessary to always ask, ‘what is the right thing to do’
and act accordingly”.
Square brackets have important usage in academic writing, especially when the writer
needs to add information to a quotation. Normally, a quotation must be presented exactly
as it was spoken or written. The square bracket allows the writer an opportunity to fix
mistakes, add explanatory information or to change a quote to fit in a sentence.
"Books used [in classes] show methods of finding information but not much information in
preparation of the review (as prescribed by the Handbook of Academic Writing [HAW])"
(Libutti & Kopala 2022:15).
ix. When making use of abbreviations - write out the word/name of the
organisation/institution/act when referring to it the first time, for example:
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The World Health Organisation (WHO) (2019:3) acknowledges the impact of poor living conditions
on the health of children.
Later in text
According to the WHO (2019:13) there are numerous interventions that can be made to address
the poor health of children under the age of ten.
or
Section 3(1) of the Intergovernmental Relations Framework Act of 2005 (Act 13 of 2005)
(hereafter referred to as the IRFA) outlines the role, composition and functions of the various
intergovernmental relations forums.
Later in text
The various steps in the intergovernmental relations dispute resolution process are outlined in the
IRFA.
x. Some pointers with regards to developing critical reading and writing skills:
• Reading skills:
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• Take note that when you want to use “therefore”, you need to argue
for something.
• Do not use the ampersand (&) in text, use “and”. The ampersand can
only be used for example when referring to the authors in brackets
(Mazenda & Masiya 2020:58).
• No headings or sub-headings at the bottom of a page.
x. Plagiarism
What is it?
* Direct quotation without recognition
Why should it be avoided?
* Unethical – illegal and subject to discipline
Consult UP Library/AIS website for full plagiarism policy
The ideal length of the assignment and minimum sources to be utilised according
to the year of study will be indicated in your study guide.
2. REFERENCE TECHNIQUES
Consistency is key
Do not number/use bullets in the list of references. It must be alphabetical and integrated,
and there must not be a distinction between books, journals etc.
When specific facts from an author’s work are used, page numbers must be included in the
text (for both quotes and specific statements) - even when paraphrased, page numbers
should be included. If reference is made to an entire study - no page numbers are required.
2.1 Books
One author
Dhlamini, R. 2022. Straight and crooked thinking. Dlamini (2022:9) illustrates this by …
London: Pan Publishers.
or
Two authors
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student success (Sodanius & Pratto
2019:25).
Three or more authors
Cheminais, J., Bayat, S., van der Waldt, G. & Fox, Use the name of the first author
W. 1998. The fundamentals of Public Personnel followed by et al. – see italics
Management. Cape Town: Juta.
Cheminais et al. (1998:89 -109) discuss
this problem in detail.
Reddy, P.S. & Govender, J. 2014. Policy Very important - the author of the
management for effective and efficient public chapter is cited and not the
administration. In Thornhill, C., Van Dijk, G. & Ile, editors for example:
I. (eds). Public Administration and Management
in South Africa: a developmental perspective. The view proposed by Reddy and
Cape Town: Oxford University Press. pp 160 - Govender (2014:160) is that
169. public policy …..
or
If you wish to refer to more than one source which The implementation of policy involves
has the same viewpoint, list them together at the executing a policy plan (Hill et al.
relevant point in the sentence, putting them in 2019:6; Naidoo 2022:16; Reddy &
brackets with the author's name, followed by the Govender 2014:160).
date of publication and separated by a semi-
colon. The sources should be cited in alphabetical
order in each list.
Secondary of indirect citations – referencing sources that you have not directly
read yourself
You should, as a general rule, only cite sources in the text and in the list of references that
you have read directly (for example sources that you have read yourself and from which you
have directly taken information). However, it is sometimes necessary to use secondary (or
indirect) citations to sources that you have not read yourself.
Mbali (in Zulu & Thomas 2020:34) argues that consequence management is an important
management tool that should be used to ensure that service delivery is improved.
This sentence refers to a specific argument of Mbali. The citation used here indicates that
the student did not consult the source by Mbali (the primary source) directly. Instead, they
read an article by Zulu and Thomas (a secondary source) in which Mbali’s arguments were
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summarised. In such a situation, one has to acknowledge both the primary and the
secondary sources by using an indirect citation.
You should use the same basic approach whenever you need to refer to a primary source
that you have not read directly, but that is mentioned by the authors of a source that you
have consulted.
or
NB: only the secondary sources that one has directly read/consulted are included in
the list of references.
2.2 Journals
Mthabini, E., Mazenda, A. & Masiya, T. 2020. Mthabini et al. (2020:9) maintain that ...
Promoting public value by implementing reverse
logistic in the South African Police Service. Journal
of Transport and Supply Chain Management,
14(1): 1 – 9.
Armstrong, C. & Graham, G.A. 2017. Ethical Public participation occurs when ….
preparation for the public service. The (Armstrong & Graham 2017:67).
Bureaucrat, 4(1): 66-75.
According to Armstrong and Graham,
Note: the name of the journal (not the title) should (2017: 70) organisational culture ...
be in italics
Jackson, R. 2015. Running down the up-escalator: Jackson (2015:176) is of the opinion ....
regional inequality in Papua New Guinea.
Australian Geographer, 14(5): 175-184. Regional inequality happens when
……… (Jackson 2015:176).
Note: sometimes the volume number is not
available. See an example of how the article
would be entered in a list of references if the
volume number were absent but if an issue
number or a date were known.
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There will be times that you use the same author
that has published in the same year. Distinguish
by using a, b, c etc. In the text, also indicate the
difference by the a, b, c.
According to Clapper (2019a:370)
Clapper, V.A. 2019a. On seeing the promised
ethics is defined as …
land: prospects for public sector right doing.
Journal of Public Administration, 34(4): 379-392.
or
Clapper, V.A. 2019b. Ethics for public
administration and management in the 21st
Mechanisms to promote ethical
century. Administration Publica, 45(2): 94-104.
behaviour are …………… (Clapper
2019b:95).
In some instances, you might use various pieces
of work from one author, the order will be
chronological.
Trust is defined as ………. (Bews
Bews, N.F. 2001. You can put a value to trust in
2001:50).
the new economy. Independent Human Resource
Magazine, 1(1): 48-55.
or
Bews, N.F. 2014. The South African economy is
under pressure. Journal of Financial
Brews (2014:60) is of the opinion that
Management, 21(3): 45-65.
trust ……………
2.4 Acts/legislation
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Very important – we do not refer to the number When writing it for the first time in the
of the Constitution when referencing it – the document - the Constitution of the
Constitution should be referenced as follow: Republic of South Africa, 1996 (hereafter
referred to as the Constitution)
South Africa, Republic. 1996. Constitution of the
Republic of South Africa, 1996. Pretoria: Thereafter you can just refer to it as the
Government Printers. Constitution eg section 41(1) of the
Constitution refers to the principles of
cooperative government.
An example
The Constitution of the Republic of South Africa, 1996 (hereafter referred to as the
Constitution), outlines further protection by establishing the rights of children to basic shelter;
entrenching property rights and providing that no one may be deprived of property except in
terms of the law (South Africa, 1996). As such, the Constitution protects a right of access to
adequate housing in section 26. It also endorses the right to equality with non-racialism and
non-sexism being among the foundational values of the Constitution, section 1(b). Section
9(1) of the Constitution recognises that everyone is equal before the law and has the right to
equal protection on and benefit of the law. Section 9(2) expressly recognises that equality
includes the full and equal enjoyment of all rights and freedoms. In addition to section 9(3)
prohibiting unfair discrimination on a host of grounds which include sex and gender, section
9(2) specifically recognises that special measures may be adopted to promote the
achievement of equality amongst previously disadvantaged groups. In addition, considering
section 9(1) with section 26, it is clear that the state has an obligation to prohibit unfair
discrimination in respect of housing rights, and that it can adopt special measures to promote
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equality for women in the housing sector (South Africa 1996).
Phenomenology focuses on
……………… (Smith 2012).
Public Service Commission. 2019. About us. The Public Service Commission is
Available at: http://www.psc.gov.za/home.asp# tasked and empowered to, amongst
(Accessed on 22 February 2019). others, investigate, monitor, and
evaluate the organisation and
administration of the Public Service
Note: if the abbreviation has been introduced in (Public Service Commission 2019).
the text eg Public Service Commission (PSC) –
then the abbreviation can be used in the text and
references in subsequent paragraphs.
Dawes, N. 2023. Whistle-blower faces the axe. Dawes (2023:5) is of the opinion that ...
Mail & Guardian, 26 November: 4-5.
or
Business Day. 2019. The influence of state State capture is a topic written about
capture on the economy. Business Day, 17 often in the media (Business Day
February: 7. 2019:7).
or
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2.7 Newspapers (on-line)
Note: if the abbreviation has been introduced in the text eg Department of Home Affairs
(DHA) – then the abbreviation can be used in the text and references in subsequent
paragraphs for example:
1st in-text citation: (Department of Home Affairs [DHA] 2023:6)
South Africa. Department of Basic Education. The pass rate of learners is expected to
2010. Revised national curriculum statement improve in the following year
grades (Schools) policy: arts and culture. (Department of Basic Education [DBE]
Pretoria: Department of Basic Education. 2010:10).
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Department of Forestry, Fisheries and the
Environment. 2023. White paper on conservation 1st in-text citation: (Department of
and sustainable use of South Africa’s biodiversity. Forestry, Fisheries and the
Notice 48785 of 2023. Pretoria: Department of Environment [DFFE] 2023:6)
Forestry, Fisheries and the Environment.
Subsequent: (DFFE 2023:6)
Department of Tourism. 2023. Green paper on
the development and promotion of tourism in
South Africa. Notice 49223 of 2023. Pretoria: Tourism ……. (Department of Tourism
Department of Tourism. 2023:10)
or
Certain reference works are universally known by their titles and it makes things
considerably easier for the reader if these works are listed under their titles. Academic
references are preferable to dictionary definitions. Dictionaries should not be used to
provide definitions of Public Administration and Management related concepts – rather refer
to scholarly definitions.
Concise Oxford Dictionary. 2020. Sixth edition. Sv According to the Concise Oxford
“accountable”. Oxford: Clarendon Press. Dictionary (2020:8), … “accountable"
refers to …
Encyclopaedia Britannica. 1998. Sv
“participation”. London: Benton. or
… as mentioned before
(Encyclopaedia Britannica 1998, sv
“optics”).
For the sake of convenience some examples are given but the principles apply to any
source where the date or place of publication or the copyright date is lacking. If the date of
publication is unknown, an abbreviation of the Latin expression sine anno (without year) is
used in square brackets. If the place of publication is unknown, an abbreviation of the Latin
expression sine loco (without place) is used in square brackets. It is however very unlikely
that an academic source will not have a year or place of publication.
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Radebe, D.A. [Sa]. South Africa and its people. According to Radebe ([sa]:14) there are
Johannesburg: Southern Publishers. ……
Dissertations or theses
Binikos, E. 2006. A sociological case study of the ... the kind of trust (Binikos 2006:5).
relationship between organisational trust and
whistleblowing in the workplace. Unpublished
Masters Dissertation. Johannesburg: University of
Johannesburg. or
Unpublished papers
Personal communications include private letters, memos, e-mails from unarchived sources,
personal interviews, telephone conversations, and similar resources.
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data, personal communications are usually not J.J. Morema, Chief Director in the
included in the reference list or can be included Department of Health, on 2 February
as follows: 2017, he mentioned that ……….
According to a communication by Mr
Morema, J.J. 2017. Verbal communication with J.J. Morema (2017), the combatting of
the author on 2 February 2017. Pretoria corruption is essential in order to
promote ethical behaviour.
Ramaphosa, S. 2019. State of the nation address Ramaphosa (2019) stated that …..
on 10 February 2019. [Online] Available at:
http://gov.org.za:80/speeches/inaugta.html
(Accessed on 7 March 2019).
Surname of sender, Initials of sender. (sender's e- Students should meet certain criteria to
mail address) Year. Title or subject of e-mail be admitted (Nkosi 2010).
message. [E-mail to:] Receiver's surname.
Receiver's initials. (Receiver's e-mail address)
or
Date received.
Since social media posts do not have page numbers, no pinpoint reference is required.
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However, if you’re citing a long post, you may want to include a paragraph number
when quoting a source. The following format is suggested:
Surname, Initial(s). Year. Title of Post/Excerpt, Day and Month [Social Media Platform].
Available at: URL [Accessed date].
Musk, E. 2017. Technology breakthrough: new Musk (2017) mentioned that …...
developments in social media, 1 April [Twitter].
Available at: https://twitter.com/elonmusk/status
/848243350993895424 (Accessed 18 April 2017). or
New developments in social media
include …….. (Musk 2017).
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If you have an AI generate a work and you wish to reference it, use the following
format:
Reference format:
“Title or brief description of the work” prompt description. Title of AI, Version.
Publisher of AI, Date work was generated, URL of AI tool.
Reference example:
Characteristics of representative democracy”. ChatGPT, 13 February version.
OpenAI, 8 March 2023, chat.openai.com/chat.
Describing how you used a generative AI in a method section or the introduction of your
paper, you should include the prompt used along with the relevant text from the AI’s
response. For long responses, consider including the full text of the response in an appendix
or with online supplemental materials.
See the example below:
“Is the left-brain right brain divide real or a When prompted with “Is the left-brain
metaphor” prompt. ChatGPT, 13 February right brain divide real or a metaphor?”
version. OpenAI, 8 March 2023, the ChatGPT-generated text indicated
chat.openai.com/chat. that although the two brain
hemispheres are somewhat
specialised, “the notation that people
can be characterised as ‘left-brained’ or
‘right-brained’ is considered to be an
oversimplification and a popular myth”
(OpenAI 2023).
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2.18 Figures and tables
All figures and tables must be numbered and should have a heading and the source should
be given after the figure/table. Headings of figures may appear at the bottom of the figure
and the heading of table at the top. The table or figure should be introduced and then
discussed or put into context afterwards. Do not include a figure or a table without
explaining its relevance. If the table or figure is the author’s own creation - it should also be
noted as a source. See the following examples:
Department of
Agriculture, Forestry
and Fisheries
Subsistence Small-holder
farming development
Table 2.2: International best practice in risk allocation for public private
partnerships
Appropriate South
Risks Determinants
party Africa
Planning and statutory
Planning or Public process undertaken in
statutory advance of tender √
Source: Adapted from Msiza et al. (2007:4) and the IMF (2004:18)
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See the example of a list of references – should start on a separate page
LIST OF REFERENCES
Department of Agriculture. 2002. The Integrated Food Security Strategy for South
Africa. Pretoria: Government Printers.
Fourie, J.J. & Kimaro, J.R. 2020. The interrelationship between ethics and integrity in
public administration. Administratio Publica, 28(2): 76 – 93.
“Is the left-brain right brain divide real or a metaphor” prompt. ChatGPT, 13 February
version. OpenAI, 8 March 2023, chat.openai.com/chat.
Leedy, P.D. & Ormrod, J.E. 2010. Practical research: planning and design. 9th
edition. Boston: Pearson Educational Trust.
Marumahoko, S., Afolabi, O., Sadie, Y. & Nhede, N.T. 2020. Governance and urban
service delivery in Zimbabwe. Strategic Review for Southern Africa, 42(1): 41 – 68.
Mouton, J. 2001. How to succeed in your Masters and Doctoral studies. A South
African guide and resource book. Pretoria: Van Schaik Publishers.
South Africa, Republic. 1996. Constitution of the Republic of South Africa. Pretoria:
Government Printers.
South Africa, Republic. 2005. Social Assistance Act of 2005 (Act 13 of 2005).
Pretoria: Government Printers.
South Africa, Republic. 2009. The Presidency. Government wide monitoring and
evaluation framework. Available at:
http://www.thepresidencydpme.gov.za/publications/Policy%20Framework/Policy
20
%20Framework%20for%20the%20GWME%20system.pdf (Accessed on 6 April
2014).
Example of the cover page that must be used for all assignments. Note that the anti-plagiarism
declaration will be included just after the cover page)
Student number
Subject name
Subject code
Date of submission
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Declaration regarding plagiarism
The School of Public Management and Administration emphasises integrity and ethical behaviour with
regard to the preparation of all written proposals. Although the lecturer will provide you with
information regarding reference techniques, as well as ways to avoid plagiarism, you also have a
responsibility to fulfil in this regard. Should you at any time feel unsure about the requirements, you
must consult the lecturer concerned before submitting an assignment.
You are guilty of plagiarism when you extract information from a book, article, web page or any other
information source without acknowledging the source and pretend that it is your own work. This
doesn’t only apply to cases where you quote verbatim, but also when you present someone else’s
work in a somewhat amended (paraphrased) format or when you use someone else’s arguments or
ideas without the necessary acknowledgement. You are also guilty of plagiarism if you copy and paste
information directly from an electronic source (e.g., a web site, e-mail message, electronic journal
article, or CD ROM), even if you acknowledge the source.
You are not allowed to submit another student’s previous work as your own. You are furthermore not
allowed to let anyone copy or use your work with the intention of presenting it as his/her own.
Students who are guilty of plagiarism will forfeit all credits for the work concerned. In addition, the
matter will be referred to the Committee for Discipline (Students) for a ruling. Plagiarism is considered
a serious violation of the University’s regulations and may lead to your suspension from the
University. The University’s policy regarding plagiarism is available on the Internet at
http://upetd.up.ac.za/authors/create/plagiarism/students.htm.
For the period that you are a student at the School of Public Management and Administration, the
following declaration must accompany all written work that is submitted for evaluation. No written
work will be accepted unless the declaration has been completed and is included in the particular
assignment.
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Signature Date
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