W&W GALAM CORPORATION

COMPANY CODE OF CONDUCT

As a valued member of W&W Galam Corporation - 80 Degrees KTV Bar, Virtue Luxury
Lounge, The Cave Karaoke Lounge, WF Galam Music Lounge, WF Galam Pharmacy, you
are an essential part of our commitment to operating with integrity and excellence. Our
Company Code of Conduct is designed to guide and support you in making the best
decisions in your daily work activities.

What is the Code of Conduct?

The Code of Conduct is a comprehensive document that outlines the principles and
expectations for behavior within our company. It serves as your rule book, detailing the dos
and don'ts that are vital for maintaining our company’s standards of professionalism, ethics,
and legal compliance.

Purpose of the Code

● Guidance for Excellence: The code is your roadmap to understanding how to perform
your role effectively while upholding our company’s values and ethics.
● Framework for Decision Making: It provides a clear framework to help you navigate
through various professional situations with integrity and responsibility.
● Promoting a Positive Workplace: By adhering to the code, you contribute to a positive,
respectful, and productive work environment for everyone.

Responsibility to Stay Informed

● A Working Document: The Code of Conduct is a living document, which means it will
be updated periodically to reflect changes in laws, industry standards, and our
company policies.
● Proactive Engagement: It is your duty to be proactive in staying informed about these
updates. Regularly reviewing the Code ensures that you are always aligned with the
latest guidelines.
● No Excuses for Non-Compliance: Ignorance of the latest standards and practices
outlined in the Code will not be accepted as an excuse for non-compliance.

For All Employees, Including On-Call and Part-Time Workers

Universal Application: This Code applies to all employees, including full-time, part-time,
and on-call staff. It is crucial for everyone, regardless of their role or contract type, to be
fully versed in and abide by our company regulations.
1
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

The following acts or omissions shall be considered violations of the company code
of conduct and shall be punishable by reprimand, suspension, and termination
depending on the gravity of the offense and the number of instances the offense has
been committed:

PENALTY
VIOLATION 1st
2nd Offense 3rd Offense 4th Offense
Offense
Formal
3 Days 7 Days
Absence without leave Written Termination
Suspension Suspension
1 Warning
Formal
Using of gadget while on 3 Days 7 Days
Written Termination
duty Suspension Suspension
2 Warning
Engaging in private business
7 Days
inside the establishment Termination
Suspension
3 while on duty
Working while under the 7 Days
Termination
4 influence of alcohol or drugs Suspension
Formal
3 Days 7 Days
Late or tardiness Written Termination
Suspension Suspension
5 Warning
Not wearing complete proper
uniform including wearing of Formal
3 Days 7 Days
jewelry, not having Written Termination
Suspension Suspension
prescribed haircut, and dirty Warning
6 fingernails
7 Days
Bribery of coworkers Termination
7 Suspension
Formal
Gossiping with coworkers 3 Days 7 Days
Written Termination
and customers Suspension Suspension
8 Warning
9 Failure to attend or be present Formal 3 Days 7 Days Termination
2
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

during meetings, counseling, Written Suspension Suspension

or evaluation Warning
Formal
3 Days 7 Days
Causing damage to Written Termination
Suspension Suspension
customer's property for Warning + + Payment
+ Payment + Payment
whatever reason Payment of of Damages
of Damages of Damages
10 Damages
Formal
3 Days 7 Days
Recklessness in handling Written Termination
Suspension Suspension
company properties causing Warning + + Payment
+ Payment + Payment
damages and loss. Payment of of Damages
of Damages of Damages
11 Damages
Unwanted behavior towards Formal
3 Days 7 Days
customers, coworkers, Written Termination
Suspension Suspension
12 superiors or employers Warning
7 Days
Termination
Suspension
+
+
Return or
Return or
payment
Stealing from customers, payment
of Termination
coworkers, or employers of
equivalent
equivalent
Value +
Value +
Police
Police
Blotter
13 Blotter
False entry in daily time
3 Days 7 Days
record including that of Termination
Suspension Suspension
14 coworkers
Formal
3 Days 7 Days
Failure to use biometric Written
Suspension Suspension
(selfie) system upon start and Warning + Termination
+ Salary + Salary
end of the shift Salary
Deduction Deduction
15 Deduction

3
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

Falsifying any company

records, documents, and 7 Days
Termination
reports such as inventory, Suspension
16 liquidations, DTR, etc.
Possession of illegal weapons, Terminatio
firearms, or drugs on n + Police
17 company premises Blotter
Formal
Inciting rebellion and 3 Days 7 Days
Written Termination
discontent among co-workers Suspension Suspension
18 Warning
Engaging in the business of
lending money to 7 Days
Termination
co-employees for personal Suspension
19 profit
Doing sideline work within Formal
working hours and using Written
7 Days
company property for such Warning + Termination
Suspension
without authorized 3 Days
20 permission. Suspension
Accepting commissions or
overriding from suppliers, 7 Days
Termination
other employees and/or Suspension
21 clients for personal profit
Formal
Inserting personal business
Written
activities and transactions 7 Days
Warning + Termination
inside the company Suspension
3 Days
operations for personal profit
22 Suspension
Tampering or maneuvering
7 Days
either the backend
Suspension
or frontend POS system with Termination
+ Police
intentions of theft or
Blotter
23 personal profit or gains
24 Failing to issue official 7 Days Termination
4
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

receipts to customers Suspension

Padding customer’s bill with
additional hours or 7 Days
Termination
products not ordered by the Suspension
25 customer
Failure or refusal to follow Formal
3 Days 7 Days
Standard Operating Written Termination
Suspension Suspension
26 Procedures Warning
7 Days
Suspension
Removal of company records + filing of
or release of confidential civil case Termination
information due to
Breach of
27 Contract
Terminatio
Unauthorized disclosure of n + filing of
trade secrets or confidential civil case
business, employee or due to
customer information Breach of
28 Contract
Procuring, pandering,
facilitation, or provision of a
prostitute or other sex or Formal
3 Days 7 Days
non-sex worker in the Written Termination
Suspension Suspension
arrangement of any Warning
inappropriate acts with a
29 customer.
Insubordination (including
but not limited to defiance of
Formal
authority, disrespectful 3 Days 7 Days
Written Termination
behavior, intentional Suspension Suspension
Warning
non-compliance, disharmony
30 in the workplace,

5
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

undermining leadership, and

repeated behavior)
Formal
3 Days 7 Days
Poor performance Written Termination
Suspension Suspension
31 Warning
Terminatio
Forging of signatures n + filing of
32 civil case
Unauthorized use and
operation of CCTV cameras
and use of its backend Formal
computer to view, review, Written
7 Days
physically adjust or obstruct Warning + Termination
Suspension
cameras, or operate the 3 Days
cameras or the viewing and Suspension
backend computers and
33 systems in any way.
Cyberlibel or derogatorily
dragging the company, its
employers, employees and 3 Days 7 Days
Termination
customers whether directly Suspension Suspension
+ filing of
or indirectly expressed on + filing of + filing of
civil case
any online platforms such as civil case civil case
Facebook, Instagram and the
34 like
Unauthorized use and
operation of the POS
3 Days 7 Days
computer and system, and Termination
Suspension Suspension
touching the cash register
35 and/or its content insides
Unauthorized access to
rooms such as office, and 3 Days 7 Days
Termination
beyond critical points areas Suspension Suspension
36 such as the front desk and

6
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

cashier
Unauthorized touching and
3 Days 7 Days
viewing of confidential files Termination
Suspension Suspension
37 in drawers and shelves
Unauthorized use of 3 Days 7 Days
Termination
38 company vehicles Suspension Suspension
Formal
Abuse of lunch break and 3 Days 7 Days
Written Termination
break time Suspension Suspension
39 Warning
Excessive use of the company
phone or computer for
Formal
personal 3 Days 7 Days
Written Termination
use and/or without approval Suspension Suspension
Warning
of use (for emergency
40 purposes) from the manager
Threatening or intimidating
3 Days 7 Days
managers, employees, and Termination
Suspension Suspension
41 customers
Distributing printed matters
3 Days 7 Days
on company premises Termination
Suspension Suspension
42 without permission
Soliciting contributions on 3 Days 7 Days
Termination
43 company’s premises Suspension Suspension
Stopping work before shift
ends and lobbying beyond
assigned post, lazing around
at work, smoking or vaping Formal
3 Days 7 Days
break, excessive stretching Written Termination
Suspension Suspension
breaks Warning
or performing a work slowly
in in order to waste company
44 time
45 Leaving company premises Formal 3 Days 7 Days Termination

7
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

during working hours Written Suspension Suspension

without permission Warning
Formal
Gambling in company 3 Days 7 Days
Written Termination
premises Suspension Suspension
47 Warning
Formal
Consumption of alcoholic
Written
drinks, including customer’s 7 Days
Warning + Termination
left-over beverages and Suspension
3 Days
liquors, in company premises
48 Suspension
Formal
Smoking cigarettes and
Written
e-vaping within the company 7 Days
Warning + Termination
premises and during working Suspension
3 Days
hours
49 Suspension
Bringing home and/or taking
out of customer’s excess and Formal
3 Days 7 Days
leftover food and drinks, or Written Termination
Suspension Suspension
bringing home any kind of Warning
50 empty bottles and containers.
Formal
Failure to follow instructions 3 Days 7 Days
Written Termination
or fulfill assigned duties Suspension Suspension
51 Warning
Formal
Violation of safety or health 3 Days 7 Days
Written Termination
rules Suspension Suspension
52 Warning
Violation of proper food Formal
3 Days 7 Days
handling practices and Written Termination
Suspension Suspension
53 protocols Warning
Terminatio
Sexual or other unlawful or
n + filing of
unwelcome harassment
54 civil case
55 Unsatisfactory performance Formal 3 Days 7 Days Termination

8
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

and conduct Written Suspension Suspension

Warning
Formal
Refusal to abide by the 3 Days 7 Days
Written Termination
guidelines of this handbook Suspension Suspension
56 Warning
Inappropriate conduct and
demeanor such as:
Sitting around, sleeping, or
lounging in the karaoke
rooms or common places
inside and right outside the Formal
3 Days 7 Days
establishment during Written Termination
Suspension Suspension
working hours, especially Warning
when customers are still
around whether the latter are
57 sober or intoxicated
Finishing customer’s leftover
food in karaoke rooms, bar Formal
3 Days 7 Days
counters, other common Written Termination
Suspension Suspension
areas and wherever visible to Warning
58 the public or customers
Consuming customer’s
leftover beverages or liquors Formal
3 Days 7 Days
whenever and wherever, Written Termination
Suspension Suspension
during working hours and Warning
59 inside the company premises.
Taking out or bringing home
Formal
customer’s left-over food, 3 Days 7 Days
Written Termination
beverages, liquors (whether Suspension Suspension
Warning
60 bottles are empty or not)
Contributing to unsanitary
Formal
condition by poor 3 Days 7 Days
Written Termination
housekeeping, personal poor Suspension Suspension
Warning
61 hygiene, and/or poor food
9
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

beverage handling practices

Formal
Disregarding company safety 3 Days 7 Days
Written Termination
rules Suspension Suspension
62 Warning
3 Days
Attempting to provoke a fight Suspension 7 Days
Termination
in the company premises + Police Suspension
63 Blotter
Failure to report injury or
3 Days 7 Days
accident of a fellow Termination
Suspension Suspension
64 employee, or customer
Mismanagement of company 7 Days
Termination
65 funds Suspension
Formal
Engaging in malicious office 3 Days 7 Days
Written Termination
or workplace gossip Suspension Suspension
66 Warning
Sharing confidential Formal
3 Days 7 Days
information to co-workers Written Termination
Suspension Suspension
67 such as salary information Warning
Asking customers for tips
Formal
whether expressed directly, 3 Days 7 Days
Written Termination
indirectly, or implied by Suspension Suspension
Warning
68 actions
Leaving your assigned post
to seemingly accompanying Formal
3 Days 7 Days
or escorting a customer with Written Termination
Suspension Suspension
the intent and expectation of Warning
69 receiving a tip in return
Choosing to serve a customer Formal
3 Days 7 Days
who is known to be generous Written Termination
Suspension Suspension
70 with giving out tips Warning
Refusing to serve or follow Formal 3 Days 7 Days
Termination
71 assigned post, or lousily Written Suspension Suspension
10
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

serving a customer who is Warning

known to not give tips
Failure to manage team or
imply company rules, Formal
3 Days 7 Days
standards, and protocols such Written Termination
Suspension Suspension
as those stipulated in this Warning
72 handbook
Unauthorized entry in
prohibited places or
3 Days 7 Days
boundaries such as the Termination
Suspension Suspension
cashiering area, manager’s
73 office, or stock room
Insubordination,
Formal
uncooperativeness, or 3 Days 7 Days
Written Termination
unresponsiveness to upper Suspension Suspension
Warning
74 management
Insubordination,
uncooperativeness, or
Formal
unresponsiveness to upper 3 Days 7 Days
Written Termination
management when being Suspension Suspension
Warning
audited, scrutinized,
75 investigated, or evaluated
Tampering or vandalizing on
3 Days 7 Days
company properties and Termination
Suspension Suspension
76 equipment
Unauthorized disassembling
3 Days 7 Days
or repair of company Termination
Suspension Suspension
77 properties and equipment
Intentional tampering or
disabling of equipment,
gadgets, or techs that aid in 3 Days 7 Days
Termination
the efficiency of the store Suspension Suspension
operations which include but
78 is not limited to Walkie Talkie
11
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

Radio, Waiter Call System,

CCTV, etc.
Failure to complete tasks, Formal
3 Days 7 Days
meet deadlines or finish work Written Termination
Suspension Suspension
79 on time Warning
Formal
5 Days
Written
Suspension
Failure to collect payment Warning +
+ Payment Termination
from customer Payment of
of Customer
Customer
Bill
80 Bill
Failure to settle and collect Formal
5 Days
penalty from customer as a Written
Suspension
result of damaged properties, Warning +
+ Payment Termination
equipment, and collaterals Payment of
of Damages/
brought about by the actions Damages/
Losses
81 of the customer Losses
Short inventory whether in
Formal
saleable or unsaleable stocks, 5 Days
Written
and properties such as Suspension
Warning +
microphones, name holders, + Payment Termination
Payment of
name tags, tissue holders, of Damages/
Damages/
menu, chargers, radios, Losses
Losses
82 wirings, etc.
Formal
5 Days
Any short or discrepancy in Written
Suspension
the payment collection Warning +
+ Payment Termination
process whether in cash, Payment of
of Customer
charge or credit sales Customer
Bill
83 Bill
Engaging in the alteration or
Formal
manipulation of the 3 Days 7 Days
Written Termination
company's time and Suspension Suspension
Warning
84 attendance system, and

12
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

failing to capture one's

presence through the
designated selfie-in and
selfie-out mechanism.
Assuming the authority to 5 Days
make decisions on behalf of Suspension
the company without + Payment Termination
obtaining prior consent or of Possible
85 authorization. Damages
Permitting individuals who
are not authorized staff Formal
3 Days 7 Days
members or personnel to Written Termination
Suspension Suspension
enter and loiter within the Warning
86 store premises
Delivery of Personal Orders
Formal
and Parcels to Company 3 Days 7 Days
Written Termination
Address and Receiving on Suspension Suspension
Warning
87 Behalf of a Coworker
Promoting Issues Towards
the Management or Casting
Management in an
Unfavorable Light (this Formal
3 Days 7 Days
includes unauthorized Written Termination
Suspension Suspension
formation of groups or Warning
employee-only group chats
that may foster negativity or
88 discord)
Formal
3 Days 7 Days
Poor Customer Service Written Termination
Suspension Suspension
89 Warning
Deviating from Standard Formal
3 Days 7 Days
Operating Procedures, Written Termination
Suspension Suspension
90 Systems, Instructions Warning
91 Failure to Reach Key Formal 3 Days 7 Days Termination
13
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

Performance Indicators Written Suspension Suspension

(KPIs) Warning

Other analogous causes are also penalized according to the gravity of the
offense, under the discretion of the employee, after due investigation.

Administrative action shall be initiated by the employer by serving upon the

employee a Notice to Explain (first notice) which shall state the offenses committed
and the details of the incident and instructing the employee to write, within five
days from receipt of the notice, an explanation why he/she must not be penalized.
After due investigation, the employer shall then serve the employee with a notice of
decision (2nd notice). In case of termination, the employee’s final pay shall only be
released upon the completion of clearance requirements.

Remarks:

This Company Code of Conduct has been revised and is effective as of November 20, 2022.
All employees are required to review, familiarize themselves with, and stay proactively
updated on these updated provisions. It is the responsibility of each employee to be aware of
any updates or additions to the Company Code of Conduct.

Non-compliance or violations due to a lack of awareness or failure to stay updated on these

changes will not be excused. Employees are expected to take an active role in ensuring their
understanding and adherence to the revised Code of Conduct. The Company reserves the
right to make further revisions as necessary to reflect changes in company policy, legal
requirements, or business needs.

14
 W&W GALAM CORPORATION
COMPANY CODE OF CONDUCT

15