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Contents
1 LOGISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 LOGISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1. LOGISTICS
NARAYAN CHANGDER
1.1 LOGISTICS
1. Translate:transport manager B. Engineering logistics management
A. transport manager C. Business logistics management
B. analyst D. Design logistics management
C. coordinator 5. Logistics need to take some things into ac-
D. logistics manager count, such as size of the load, weights,
type of goods, etc. For what?
2. Where does the logistics process begin?
A. Manufacturing
A. Manufacturing
B. Transportation
B. Distribution
C. Purchasing
C. Raw materials D. Distribution
D. Supplier
6. A is a person or business that sells
3. Which of the following statements is true goods directly to customers for their per-
regarding supply chain management? sonal use.
A. Cash flow moves in the opposite direc-
tion of the supply chain
B. Raw materials move upstream in the
supply chain
C. exchange information in both direc-
tions
D. All answers are correct A. Retailer
4. Which is not a type of logistics manage- B. Consumer
ment? C. Customer
A. Military logistics management D. Deliver
1. A 2. C 3. D 4. D 5. D 6. A
1.1 LOGISTICS 3
7. What do you see from the picture? 11. During class I should try to
A. sleep

B. respond with wonderment and awe
C. not be creative, imaginative, or innova-
tive
D. do my math homework
A. Boy scout in the factory 12. How many basic components are there in
B. Factory with scouts the supply chain?
C. The father picked up the child and went A. 4

to the factory. B. 5
D. Two teachers went on a study tour. C. 6
D. 7
8. quote
A. price 13. The document containing a list of a job’s
duties is
B. estimate
A. A job specification
C. send
B. An application form
D. question C. A job analysis exam
9. Inbound logistics and outbound logistics D. A job description
are in the general value chain of logis-
tics 14. My grade will be
A. whatever Ms. Anderson feels like giv-
A. main activity
ing that day
B. single operation
B. based on the levels I achieve
C. support activities C. started at 0. Everything I complete will
D. is not an activity raise my points
D. split between 60% projects, 20% pro-
10. Delivery of products on time and in full cess, and 20% critique
quantity But when the customer receives
the product and the product is damaged, 15. includes all freight that is transferred
the merchant must be responsible for the by motor, vehicle, ship, or train.
customer sending the product back and re-
placing it with a new one. Which activity
in logistics management is appropriate?
A. Marketing and Customer Service
B. Procurement of raw materials and var-
ious equipment
C. Inventory management
D. Production management A. Load
7. D 8. A 9. A 10. A 11. B 12. B 13. D 14. B 14. C 14. D 15. B

1.1 LOGISTICS 4
B. Cargo B. logistics
C. loads C. stock
D. Cargoes D. supply chain
16. Sometimes, used products re-enter the 21. Why do some businesses apply TMS and
system that moves items from sellers to WMS synchronization while the ERP sys-
clients. tem already supports transportation and
A. fast-paced warehousing solutions?
NARAYAN CHANGDER
B. logistician A. Most ERP systems do not go deep into
effective warehouse and transportation
C. supply chain
management.
D. industries
B. TMS and WMS bring quick results with-
17. What is the Portuguese translation for out much cost.
“shipment tracking”? C. Investing in TMS and WMS does not
A. Cargo Tracking bring risks to businesses.
B. Packing list D. All right
C. Purchase Contract 22. place an order
D. Production Stock A. order
18. According to the Vietnam logistics report B. place an order
2020, logistics costs in Vietnam at home C. e-commerce
and abroad in 2018 are about
D. atest
A. A $42 billion represents 16.8% of GDP
B. B $42 billion represents 12.1% of GDP 23. Customers
C. C $42 billion represents 10.7% of GDP A. clients
D. D $42 billion represents 8.4% of GDP B. suppliers
C. distributors
19. According to the CIF delivery basis
conditions-Incoterms 2020, the seller com- D. retailers
pletes the delivery obligation when:
24. Which of the words are not included into 7
A. When completing import customs R’s? (more than 1 correct option)
clearance procedures
A. Way
B. Delivery alongside the ship at the port
B. Quantity
of departure
C. Condition
C. Deliver the goods to the first carrier
nominated by the seller D. Producer
D. Delivery on deck at the port of depar- E. Quality
ture
25. Activity where the packed finished goods
20. The series of processes and companies in- are stored before they are sold to the cus-
volved in making and selling a product tomers finally.
A. order A. Transportation
16. C 17. A 18. A 19. D 20. D 21. A 22. B 23. A 24. A 24. D 25. B
1.1 LOGISTICS 5
B. Warehousing A. The first stage has a low slope, then

C. Packaging the slope tends to decrease

B. The first stage has a high slope, then
D. Order Processing
the slope tends to decrease
26. A is an item or a collection of items that C. The first stage has a low slope, then
are brought to the customers who ordered the slope tends to increase
them. D. The first stage has a high slope, then
the slope tends to increase
30. What modes of transportation will suit
high quantity shipments?
A. Air transportation
B. Rail transportation
C. Intermodal transportation
D. Water transportation
31. What phrase does TMS stand for?
A. Deliver A. Transportation Management System
B. Delivery B. Trucks Management System
C. Ship C. Train Management System
D. Shipment D. Transpotation Management System
27. Which of the following commodity busi- 32. Imitating something that is vaulable is
nesses uses outsourced logistics the most? with the aim or carrying out fraud is know
as:
A. Consumer packaged goods.
A. Replicating
B. Garments
B. Counterfeiting
C. Transport business
C. Remodeling
D. Trading in processed products.
D. theft
28. Question 54:Which option is not a disad- 33. Currently, automatic identification sys-
vantage of sea transport? tems are the most commonly used
A. A low carrying capacity A. magnetic strips
B. B depends a lot on nature B. Bar code scanners
C. C high cost C. Radio-frequency identification ( RFID )
D. D the speed of ships is relatively low D. Voice data entry
29. When businesses consider the level of ser- 34. You need to an eye on budget.
vice to satisfy customers, they often have A. keep
to study the characteristics of the cost B. hold
curve according to the level of service. The
cost curve according to the level of service C. set
response usually takes the form: D. has
26. B 27. A 28. A 29. C 30. D 31. A 32. B 33. B 34. A 35. A 35. B 35. C
1.1 LOGISTICS 6
35. Choose road means of transport 41. of operations means warehousing, in-
A. van ventory, procurement, supply.
B. truck A. recover
C. lorry B. recovery
D. wagon C. support
E. boat D. maintenance
NARAYAN CHANGDER
36. :, /
42. Analyze customer needs In terms of expe-
A. add riences, culture, way of life, financial con-
B. subtract ditions, tastes, are they related to which
C. multiplied by science?
D. divided by A. Economics:Finding value for money
and the break-even point.
E. equals
B. engineering
37. Who is Al Buraimi?
C. Ergonomics
A. Majed
B. beauty D. Social Sciences and Psychology
C. Faisal 43. A determines processes, technology or
D. synonym infrastructure to support management.
38. a calculations that shows the density of a A. logistics engineer
package B. analyst
A. inch
C. international logistics manager
B. ton
D. customer service manager
C. convert
E. logistics services salesperson
D. kilogram
E. volume weight 44. I all our deliveries.
39. haulier A. run low on
A. carrier B. inventory
B. forwarder C. keep track of
C. logistics D. handmade
D. delivery man
45. Identify a problem encountered in distribu-
40. Inspection certificates are generally re- tion
quested for certain commodities:
A. Government intervention.
A. With grade designations
B. machinery B. Insurance.
C. equipment C. Inadequate warehousing facilities
D. all of the above D. Talkative customer
36. D 37. C 38. E 39. A 40. D 41. D 42. D 43. A 44. C 45. C 46. D
1.1 LOGISTICS 7
46. Creating added value D. make it right

A. Added Value E. order

B. Added Values
52. What elements does the push strategy in-
C. Values Added clude?
D. Value Added A. Large Lots
47. contract of B. Waste
A. trade C. Poor Communication
B. chain D. All of the above answers are correct
C. goods
53. To is to determine the previous and cur-
D. carriage rent locations of an item that is in transit.
48. Logistics’s mission
A. purchasing manager
B. Reflects management vision
C. reflects the value-added service that
the business proposes
A. Deliver
D. Resolve cargo delivery service re-
quests B. Label
C. Package
49. What does 2/3 in a Shipment ID indicate?
D. Track and trace
A. Single Box Shipment
B. Multi Box Shipments 54. Which picture is a warehouse?
50. When applying cross-docking:

A.
A. Goods go straight from the place of
production to the consumer
B. Goods go from the production site to B.
the cross docking warehouse and to the
store
C. Goods go straight from the place of C.
production to the store
D. Goods go from production to storage,
to cross-docking warehouses and then to D.
stores
55. Country of Origin of Mc Donald
51. The representative credited the customer’s
account to A. France
A. polite B. UK
B. customer C. US
C. update D. Swiss
47. D 48. D 49. B 50. B 51. D 52. D 53. D 54. B 55. C 56. D
1.1 LOGISTICS 8
56. Logistics B. suppliers

A. Logistic C. distributors
B. Logistick D. company
C. Logistic 63. Supplying finished products to the cus-
D. Logistics tomers is job of
A. Production management
57. range
B. Human resources management
NARAYAN CHANGDER
A. stock
C. Supply chain management
B. goods
D. Finance management
C. asortyment
64. In some tourism areas in the North Coast,
D. supply hotels tend to build more rooms than the
58. In my job I the maintenance of machin- average customer request, then in winter
ery. they are forced to reduce prices due to the
number of people. Room rent is too low.
A. deliver They do this because:
B. oversee A. Unable to grasp customer needs
C. talk B. Businesses want to increase stability
D. provision in meeting customer requirements
C. Increase flexibility in meeting unusual
59. what is the method used for customer requests
GAS/LIQUID/PETROLIUM
D. There is no correct answer
A. Sea
B. Water 65. What is the goal of logistics?
A. to satisfy customers’ needs
C. Road
B. to transport goods
D. Pipeliness
C. to coordinate the delivery of products
60. Who needs focus at work? D. to manage flow of materials
A. Abdulrahman
66. In inbound logistics the interaction takes
B. Faisal place between the and
C. Majed A. Supplier and Company
D. beauty B. Company and Retailer
61. True or false, Globalization is a challenge C. Supplier and consumer
of effective supply chain operation D. Supplier and retailer
A. True 67. We buy our products from a foreign
B. False A. provider
62. The ‘middleman’ between the manufac- B. supplier
turer and retailer C. courier
A. consumers D. forwarder
57. C 58. B 59. D 60. D 61. A 62. C 63. C 64. D 65. A 66. B 67. A 67. B
1.1 LOGISTICS 9
68. Which is not a business operation using lo- 73. Phetkasem Road starts in what province
gistics to manage the business? and ends in what province?

A. Speed of product delivery A. Bangkok-Chiang Rai
B. Product flow B. Bangkok-Songkhla
C. Creating added value C. Bangkok-Trad
D. Reducing the quality of raw materials D. Saraburi-Nong Khai
69. a unit of weight that is equal to 1, 000 74. “If OAS helps tighten the connection be-
grams tween departments, CS helps facilitate
A. inch communication, then ES helps unify Logis-
tics activities into a chain and strictly man-
B. ton
age each stage.”
C. convert
A. True
D. kilogram
B. False
E. volume weight
75. What do you see here?
70. What is RIGHT QUALITY?
A. The quantity is correct.
B. The time is correct
C. The quality is correct.
D. correct location
71. What is logistics? A. Palette

A. Refers to the management functions B. Pallet
that support the complete cycle of mate-
76. Question 76:The main logistics centers in
rial flow
Vietnam include:
B. when a customer actually allows the
A. A distribution center
supplier to manage the inventory policy of
an item or group of items for them. B. B distribution center fulfillment center
C. How commonly available the material C. C distribution center order fulfillment
is and whether substitutes can be used. center transportation service supply cen-
ter
D. none of above
D. D distribution center order fulfillment
72. Logistics, in its simplest form, center transportation service supply cen-
A. Is a military term, as it was developed ter multifunctional logistics service supply
originally to supply the battlefield center
B. Combines inbound logistics with the 77. logistics involve in
outbound logistics of physical distribution
A. supplementary
C. Is another term for transportation
management B. manufacturer
D. Does not involve customer service or C. retailer

other related functions D. manager
68. D 69. D 70. C 71. A 72. B 73. B 74. A 75. B 76. D 77. A 77. B 77. C
1.1 LOGISTICS 10
78. The order of activities that make up the A. Consumer

order cycle B. Customer
A. Receive and process orders, prepare
C. Kland
goods, accept payments, ship, and pre-
pare delivery bills D. Consumer
B. Receive and process orders, prepare 83. Translation:Customer
goods, ship, accept payments, prepare de-
livery bills
NARAYAN CHANGDER
C. Receive and process orders, accept
payments, prepare goods, ship, make de-
livery bills
D. Receiving and processing orders, ship-
ping, preparing goods, accepting pay-
ments, making delivery bills
A. Customers
79. Is Muthanna always angry?
B. Customer
A. Yes
C. Customer
B. no
D. Client
80. What does logistics not include?
84. What is Highway No. 3 called?
A. Transport
A. Phahonyothin Road
B. Warehosuing
B. Mittraphap Road
C. Buying
D. Teaching C. Phetkasem Road
D. Sukhumvit Road
81. a kind of production run where a small
quantity of products is made often 85. After our collection of raw materials im-
A. consumption proved, our products improved u l
B. lead time
A. supply
C. long run
D. lot size B. plan
E. short run C. invoice

D. chain
82. Translation:Customer
86. and physical distribution channels are
two components of the logistics chain of
activities
A. Managing the supply chain
B. materials management
C. there is no correct answer
D. logistics management
78. C 79. A 80. D 81. E 82. B 83. C 84. D 85. A 86. B

1.1 LOGISTICS 11
87. To goods is to bring them from one 92. What are the benefits of logistics manage-
place to another, usually with the help of ment in the production process?
a vehicle.

A. return shipping
B. Customer service
C. Transportation
D. Design importing raw materials
93. the period of time from when a customer

places an order to when a customer gets
A. Export the order
B. import A. consumption
88. depot B. lead time
A. warehouse C. long run
B. estimate D. lot size
C. carry E. short run
D. monitor
94. Which term describes the practice of hold-
89. CIF delivery terms are different from CFR ing a certain amount of goods to meet un-
in terms of: expected demand or supply disruptions?
A. The seller carries out export customs A. Just-in-time inventory
B. Safety stock
B. The seller signs a shipping contract
C. Stock replenishment
C. The seller signs an insurance contract
D. The buyer completes import customs D. Cross-docking
95. what is the lack of transport?
90. The flow of materials between ware- A. save time
houses in different countries of a company
is B. high risk
A. Company logistics C. more profit
B. Global Logistics D. safety
C. Transnational logistics
96. bulk
D. Multinational logistics
A. massed together in a large group or
91. logistic chain amount
A. parallel B. done without the aid of mechanical
B. logistics chain tools
C. mine compound C. a lightweight wooden container
D. none of above D. a moveable platform used for storing
87. B 88. A 89. C 90. A 91. B 92. D 93. B 94. B 95. B 96. A 97. B 98. A
1.1 LOGISTICS 12
97. ‘ forward and reverse flow ‘ B. the customer

A. flow of people C. the production plan
B. two-way flow D. the purchase of materials
C. one-way flow
102. provide
D. none of above
A. make sure
98. Len checked the number or amount for each B. resure
NARAYAN CHANGDER
shipment.
C. Circle thread
A. quantity
D. insure
B. invoice
C. supply 103. A supply chain is a sequence of firms that
perform activities required
D. plan
A. To find products that are similar
E. assistance
B. To facilitate wholesalers’ inventory se-
99. Question 63 Fill in the blank with the lections
appropriate word “ is a transaction
C. To create synergy in their training pro-
method in which the supplier provides raw
grams
materials with technical standards, the re-
cipient organizes production and then de- D. To create and deliver goods to con-
livers the product.” and receive Process- sumers
ing Fee”
104. what is logistics
A. An international outsourcing
A. true
B. B bidding
B. false
C. C negotiate
D. D cash payment method 105. advice, advice
100. True or false? To DELIVERsomething is to A. advice

take it to someone. B. advise
C. consultation
D. rate
106. In what form is Cross-Docking carried out

in Vietnam?
A. Vietnamese enterprises build their
own
A. True B. The third Logistics unit will collect ex-

ported goods to transport to foreign coun-
B. False tries
101. What is the most important element in a C. Logistics unit collects goods from
supply chain? abroad and distributes in Vietnam
A. the transportation D. Coordinated by foreign enterprises
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1.1 LOGISTICS 13
107. extensive D. None of the above

A. ample Explanation:uniform commercial code
(ucc)

B. vertical
C. temporary 113. provision
D. periodic A. delivery
B. stocks
108. If a customer needs veggies and gets
them at the grocery store, this is an ex- C. vehicle
ample of: D. forwarder
A. Time utility 114. Dedicated truck fleets allow Walmart to
B. Effective distribution deliver goods from distribution centers to
C. Place utility stores in approximately how many days?
D. Logistics A. 1 day
B. 2 days
109. I’m responsible new contracts.
C. 3 days
A. in
D. 4 days
B. with
C. on 115. Which mode of transportation does NOT
have a transit time disadvantage? AI
D. for
A. Rail
110. Select the 3 raw materials from the list B. Pipeline
A. coffee bean C. Water
B. chocolate D. Air
C. leather
116. The supply chain function works with
D. marble marketing to manage the movement of
E. Planks of wood physical goods throughout the supply
chain. This supply chain activity is
111. Translate:logistics software manager
A. Purchasing
A. Head of transport
B. Forecasting
B. logistics software manager
C. Logistics
C. forwarder
D. Capacity planning
D. warehouse worker
117. After our collection of raw materials im-
112. According to the UCC, the provisions of a proved, our products improved.
written contract cannot be modified by a
prior or contemporaneous oral agreement A. quantity
according to the: B. invoice
A. Enforceability of oral contracts C. supply
B. Perfect tender rule D. plan
C. Specification of oral/written contract E. assistance

1.1 LOGISTICS 14
118. She is charge the logistics depart- 122. Harold assigned twenty trucks to
ment. freight.
A. in/with A. transport
B. on/with B. buy
C. in/of C. order
D. on/of D. produce
123. From the picture, who looks the most ex-
NARAYAN CHANGDER
119. Which of the following statements is true
regarding order management? cited?
A. The quantity of goods A needs to re-

serve is 200 units
B. Answer questions for customers after
using the product/service
C. Ask the warehouse department to con-
firm the type and quantity of product A ac-
cording to the customer’s request
D. Send the tracking number to the cus-
tomer after receiving the customer’s de-
livery request A.
120. A is a written or spoken statement

in which a person says they are unhappy
with something.
B.
A. Complaint
B. Question
C. Story
D. Written
121. What does ‘management’ mean?

C.
A. flow
B. management
C. supply
D. none of above

1.1 LOGISTICS 15
A. supplier
B. wholesaler

D. C. retailer
D. suggested retail price
129. The act of obtaining or buying goods and

services.
124. The purpose of accounting science is
A. The financial asset situation and its A. logistics
changes are determined
B. maintenance
B. Financial results are determined and
statistical data is collected C. procurement
C. It is possible to exercise control over D. none of above
the management of assets
D. All the above 130. According to the FOB delivery basis-
125. Many his supplies by phone. Incoterms 2020, the seller completes the
delivery obligation when:
A. purchased
B. cooked A. Delivery on deck at the port of depar-
ture
C. manufactured
D. ordered B. When completing import customs
126. carrier
C. Delivery alongside the ship at the port
A. delivery man
of departure
B. supplier
D. When completing export customs
C. forwarder
D. carrier
127. deals with shipping of goods. 131. Translate:Assistance
A. warehouse operations manager
B. transportation manager
C. production manager
D. logistics software manager
128. “retailer” means
A. Assistance
B. Staff
C. Assistant
D. Offer help

1.1 LOGISTICS 16
132. is the degree or grade of a product or 137. “component” means

service’s excellence.
NARAYAN CHANGDER
A. computer
A. Quality B. component
B. Quantity C. complete
D. compact
133. warehouse
A. warehouse 138. is a guarantee to protect inventory
based on payment of a premium that is
B. store calculated based on the value of materials
C. carrier and the condition of storage facilities.
D. vendor
134. For my fee I will get

A. materials I need
B. tools I need
C. lunch
D. extra materials if I lose mine A. Guarantee
B. Insured
135. Who works to create efficient im-
C. Insurance
port/export supply chains
D. warning
A. Logistic Engineer
B. International logistics manager 139. Question 56 Which option is not a char-
acteristic of air transport?
136. Translation:Shipping A. A route in air transport is in the air and
is mostly straight
B. B low speed long transit time
C. C provides services with high quality
standards
D. D requires the use of high technology
140. The role of a is similar to that of a

A. Ship nonvessel operating in ocean freight.
B. Shipment A. Forwarder; exporter

1.1 LOGISTICS 17
B. Forwarder; carrier 145. What is request for proposal?

C. Consolidator; exporter A. A solicitation that asks for a detailed
proposal from a vendor interested in sup-

D. Consolidator; carrier
Explanation:nonvessel carrier has no ship plying an item.
B. How commonly available the material
141. People who sell products to the public is and whether substitutes can be used.
A. retailers C. Process suitable for procuring prod-
B. inventory ucts that are strategically important to the
firm.
C. warehouses
D. none of above
D. components
146. Producers
142. is the task of purchasing the right
quantity, right quality, right price and A. manufacturers
right time B. distributors
A. Thu Mua (Parchasing) C. clients
B. Scrutinizing D. warehouses
C. Supplying
147. Which term refers to the process of man-
D. there is no correct answer aging the flow of goods from point of
origin to the point of consumption?What
143. A good definition of logistics is:
term refers to the process of managing the
A. the delivery of the container flow of goods from the point of origin to
B. to plan, organize and provide goods the point of consumption?
and services. A. Warehousing
C. the inventory of the goods B. Transportation
D. none of above C. Inventory Management
144. Meaning of:Production D. Distribution
148. What does “SKU” stand for in logis-

tics?What does “SKU” stand for in logis-
tics?
A. Stock Keeping Unit
B. Shipping and KPI Update
C. Supply Chain Understanding
D. Storage and Key Utilization
149. Question 62 Fill in the blank with the ap-

A. Produce propriate word “ a place of entry and
exit for ships. An anchorage is a place to
B. production serve ships and goods and is an important
C. the making of traffic hub of a country”
D. Promotion A. A seaport

1.1 LOGISTICS 18
B. B ship 154. raw material suppliers

C. C station A. Warehouse
D. D ferry terminal B. Inventory
C. Supplier
150. is protection from danger or harm
D. Material
that could cause injury or death
155. Even though air carriers are more expen-
NARAYAN CHANGDER
sive, their cost may be offset by reduc-
tions in , , and
A. Packing; documentation; mode of
transportation
B. Packing; documentation; exemption of
import duties
C. Packing; documentation; inventory re-
A. Security quirements
B. Rules D. None of the above
C. Safe 156. A c is a person or company that deliv-
D. Safety ers parcels, letters or messages.
A. courier
151. Which of the following is not a require-
B. consignee
ment that should be included in the basic
information of a commercial invoice? C. cargo
A. Description of goods D. none of above
B. Description of payment terms 157. TMS software has the following fea-
tures:
C. Order date
A. Real-time tracking
D. Received shipment date
B. Integrate ERP, WMS and OMS man-
152. SYNONYM:car agement systems
A. truck C. Smart reporting system

D. All answers above are correct
B. vehicle
C. machinery 158. “manufacturer” means
D. none of above
153. what is the function of transportation

A. For Product Movement
B. For Supply
C. For Convenience
D. all of the above A. raw material

1.1 LOGISTICS 19
B. wholesaler B. Logistics and Supply Chain support

C. producer each other

D. retailer C. It’s not just logistical work, it’s far-
reaching
159. if you are unexpectedly delayed or un- D. All 3 answers above
able to come to work for any reason, why
you must immediately contact your appro- 164. the business of providing professional
priate supervisor? help and advice on a certain subject
A. Allowing the supervisor to take over A. consulting
your task
B. freight
B. Allowing the supervisor to adjust the
department’s work assignments before C. industrial
the start of the workday D. manufacturing
C. Allowing the supervisor to ignore your E. passenger
schedule as everyone have their own re-
sponsibilities 165. Raw Material is what a product is made
from?
D. Allowing you to proceed your own mat-
ters as you already informed to supervi- A. False
sor B. True
160. return:
166. After bagging, the RVP shipments from
A. return LM Hub would be sent back to the
B. satisfaction A. FM Hub
C. order B. Warehouse
D. service C. Transportation Center (TC)
161. Company that transport goods. D. Can’t Say
A. Carrier 167. All of the following are levels you can
B. Haulage contractor achieve as an Adventure Artist except
C. Courier A. Novice
D. Consignee B. Innovator
162. How many cross-docking techniques does C. Expressive

Walmart currently use? D. Artisan
A. 3
168. Which of the following is not a link in the
B. 6 supply chain?
C. 2 A. Retailer
D. 5 B. Consumer
163. How is Supply Chain or Logistics related? C. Wholesalers
A. Logistics is a part of Supply Chain D. Manager

1.1 LOGISTICS 20
169. commercial invoice 174. Logistics The “art of calculation” comes

from which language word?
A. commercial invoice
A. English
B. forwarding agreement
B. Spanish
C. railway forwarding
C. greek language
D. conditions of delivery
D. french language
170. x
NARAYAN CHANGDER
175. a unit of weight that is equal to 0.4536
A. add of a kilogram
B. subtract A. inch
C. multiplied by B. ton
C. pound
D. divided by
D. kilogram
E. equals
E. volume weight
171. Bill of
176. to store
A. order
A. warehouse
B. lading B. store
C. cargo C. store
D. delivery D. storage
172. Which is not one of the cross-docking 177. consignee

techniques that Walmart is applying? A. supplier
A. Distributive cross-docking B. carrier
B. Opportunistic cross docking C. recipient
C. Pre-allocated cross docking D. stock
D. Manufacturing Cross docking 178. Translation:Expectation
173. Question 59 of the following statements

Which statement is wrong?
A. A multimodal transport is a method
of transporting goods using at least two
modes of transport
B. B Multimodal transport increases
transport costs
A. Hope
C. Multimodal transport helps speed up
delivery time B. Expectation
D. Multimodal transport helps simplify C. Prospect

documents and procedures D. Looking

1.1 LOGISTICS 21
179. is the time that elapses between is- 183. Translate:Order

suing replenishment orders and receiving
the material in stores

A. Lead time
B. Replenishment time
C. Idle time
D. Replacement time
180. These are the main objectives Starbucks

had to achieve to improve performance
A. Order
and supply chain cost reduction, except:
B. Order
A. Reorganize the supply chain
C. Bestellen
B. Reduce cost to serve
D. Ordered
C. Lay the groundwork for future capabil-
ity in the supply chain 184. Safety procedues reduce caused by
accidents on the job.
D. Hire more staff
A. first aid kit
181. They can also visit us at our and talk B. malfunctioned
about what they are looking for.
C. slip
A. middlemen D. fatalities
B. inventory E. personal protective equipment
C. showroom 185. A uses analytical and quantatitive
D. shipment methods to understand and interpret data.
A. logistics engineer
182. Translation:First aid Kit
B. analyst
186. from that, I cope with documents.

A. more
B. apart
C. what
A. First aid box D. less
B. First aid kit 187. The area of logistics that involves bring-
ing raw materials, packaging, other goods,
C. First aid kit
and services, and information from suppli-
D. First aid ers to producers.

1.1 LOGISTICS 22
A. Reverse logistics 193. Kanban systems signal

B. Outbound logistics A. that items need to be replaced
C. Inbound logistics B. things when they are needed
D. Manufacturing C. safety stocks and lead times
188. Which of the following is NOT an area re- D. estimated future demand
sponsibility for a logistics manager?
194. Who has the best laugh all the time?
NARAYAN CHANGDER
A. Inventory
A. Faisal
B. Warehousing
B. Suleiman
C. Purchasing
C. Majed
D. Marketing
D. supporter
189. Logistics activities in a country’s econ-
omy 195. Does Al-Muthanna love Nasser? He al-
A. Support for the constant flow of eco- ways says, “Oh, what a store.”
nomic transactions. A. Yes, strongly
B. Impact on the integration ability of the B. Not hard
economy.
C. Effective logistics guidance increases 196. In October, Walmart is now selling Hal-
competitiveness loween candy and costumes for its cus-
tomers, this is an example of:
D. All right.
A. Time utility
190. What does 3PL stands for? B. Marketing
A. Third-party landing C. Purchasing
B. Third-party Logistics D. Season utility
C. Third-Price logistics
197. What is the goal of supply management?
D. Tird-Places Logistics
A. Plan
191. Importance of transport in trade is that it
establishes social and utility by narrowing B. Build relationships with partners
geographical distance. C. Satisfy customer needs
A. True D. Logistics operations management
B. False
198. what transportation is used to carry
192. The place where goods are stored coal/tin?
A. supply chain A. rail
B. streamlined B. sea
C. raw materials C. air
D. warehouses D. pipelines

1.1 LOGISTICS 23
199. What is incremental backup? B. B the proportion of logistics services

A. Backup from scratch. to GDP reaches 7% to 8%

B. taking the last updated data. C. The contribution of Logistic services to
GDP reaches 8% to 9%
C. backing up from hardrive.
D. D the contribution proportion of logis-
D. None of them. tics services reaches 9% to 10%
200. What sciences does logistics manage- 205. marine
ment combine with?
A. volume
A. Engineering, Economics, Information
Management B. maritime
B. Engineering, Ergonomics, Social Sci- C. harbour

ences D. host
C. Business Administration, Information 206. Question 51:Which option is not a post-
Management, Science transaction element of customer service?
D. Engineering, Business Administration, A. A installation warranty repair and
Mathematics other services
201. International transportation of goods by B. B track the product
air is governed by: C. C introduces services to customers
A. Warsaw Convention of 1936 D. D resolve complaints
B. Amended Convention of 1929
207. What does Funga Mlango mean?
C. Warsaw Convention of 1935
A. He eats
D. None of the above
B. He drinks
202. KARGO found on site? C. He goes
A. port D. close the door
B. zoo
208. According to the DDP delivery basis
C. shopping mall conditions-Incoterms 2020, the seller com-
D. paddy field pletes the delivery obligation when:
203. How many types of logistics are there? A. Place the goods at the consignee’s dis-
posal on the means of transport that has
A. 1 arrived at the named destination and is
B. 2 ready for unloading.
C. 4 B. Bringing the goods to the specified
D. 6 destination, unloading the goods at the
terminal and placing the goods at the con-
204. Question 79 of the action plan to improve signee’s disposal
competitiveness and develop Vietnam’s lo- C. Order cleared for import at the con-
gistics services by 2025 determines signee’s disposal on the means of trans-
A. A The contribution of Logistic services port that has arrived at the named desti-
to GDP reaches 5% to 6% nation and is ready for unloading

1.1 LOGISTICS 24
D. Deliver the goods alongside the ship 215. Gail noticed a mistake on the itemized list
at the port of departure and be ready for of shipped products.
loading onto the ship
A. quantity
209. a unit of lenght that is equal to one- B. invoice
twelfth of a foot
C. supply
A. inch
B. ton D. plan
NARAYAN CHANGDER
C. convert E. assistance
D. kilogram
216. Logistics 2PL is used to refer to a com-
E. volume weight prehensive logistics service provider, inte-
210. Process of supplying goods to stores and grating many stages in the logistics pro-
other businesses that sell toconsumers. cess.
A. logistics A. True
B. distribution B. False
C. procurement
217. Question 55:Which option is not an ad-
D. none of above vantage of rail transport?
211. ‘ demand supply ‘ A. A has a large transport capacity
A. supply / demand B. B relatively high transport speed
B. demand / supply
C. The price is relatively high
212. After the WWII, what business was con-
D. D is capable of carrying cargo all year
sidered to be the driving force in the supply
round, day and night
chains?
A. Logistics firms 218. Which of the following is not a supplier
B. Technology companies to a canned fish factory?
C. Finance companies A. fisherman
D. Product manufactures B. canning factory
213. Does Abdul Razzaq like Al-Muthanna or C. Farmers sell cassava
Al-Samaka?
D. Farmers sell tomatoes
A. Yes
B. no 219. Question 73 According to the Import and
Export Department in 2021, how many Lo-
214. Normally, if you an item, you re- gistics enterprises does Vietnam have?
order it.
A. A 30, 000 to 35, 000
A. keep track of
B. run low on B. B 35, 000 to 40, 000
C. supply chain C. C 40, 000 to 45, 000

D. showroom D. D 45, 000 VND to 50, 000 VND

1.1 LOGISTICS 25
220. “supplier” means 224. is the art and science of planning and
carrying out the movement and mainte-
nance of military forces.

A. Military logistics
B. Cold Chain logistics
225. The customer’s was delivered on

time.
A. polite
A. supplier
B. customer
B. supplier
C. update
C. deliver D. make it right
D. supply chain E. order
221. “performance” is 226. A works with client companies to
identify, sell and integrate services.
B. analyst
A. facility 227. Translation:Manufacture
B. efficiency
C. stock
D. ordinary
222. goals of supply chain management

A. satisfy the customers
B. Integrate supply and demand manage-
ment
C. improve product quality
A. Manufacture
D. increase production B. Manufact
223. Company which carries goods by road. 228. supply
A. Haulage contractor A. supplement
B. Courier B. supply
C. Carrier C. supplier
D. Consignee D. load

1.1 LOGISTICS 26
229. What is Highway No. 1 called? 235. Our company four thousand dol-
A. Phahonyothin Road lars’worth of timber.
B. Mittraphap Road A. ordered
C. Phetkasem Road B. delivered
D. Sukhumvit Road C. shipped
230. Question 61:The carrier’s responsibilities D. purchased
for the goods include:
NARAYAN CHANGDER
A. The carrier’s responsibility for loss or 236. “Negotiation” is in which phase of the
damage to the goods supply chain?
B. B the carrier’s responsibility for the A. Manufacture
goods in terms of space and time
C. C the maximum amount that the car- B. Purchase
rier must compensate for a unit of dam- C. Carriage
aged goods
D. Delivery
D. C all the given options
231. passenger carriages 237. Rude or poor can damage a com-
pany’s reputation.
A. wheeled vehicle
B. railway/railroad A. polite
C. passenger-carrying vehicles B. customer service
D. none of above C. update
232. The oversees all buying activities for D. make it right
the company.
E. assistance
A. supply chain manager
B. production manager 238. What is not information in the supply
C. purchasing manager chain?
D. transportation manager A. Product
233. Product complexity is a challenge of sup- B. Human
ply chain operations
C. Client
A. True
D. Transport
B. False
234. A person who works with manufacturing, 239. What is supply chain management also
marketing, and purchasing goods interna- known as?
tionally:
A. SMR
A. international logistics manager
B. SCM
B. consumer
C. retailer C. SRC
D. logistician D. MSC

1.1 LOGISTICS 27
240. What is outsorcing? C. Suppliers

A. Moving some of a firm’s internal activi- D. Business unit manager

ties and decision responsibility to outside
providers. 245. What modes of transportation will best
suit time-sensitive and emergency ship-
B. The annual cost for a company to pro- ments?
duce the goods or services provided to
A. Truck
customers.
B. Air
C. A measure of supply chain efficiency
C. Water transportation
D. none of above
D. Pipeline
241. Translation:Complaint
246. Who invented the value chain principle?
A. Michael E. Porter
B. Harry Porter
C. Michael F. Porter
D. Michael E. hottrt
247. handle
A. Complaint
A. costs
B. Complain
B. goods in the warehouse
C. plaint
C. customs clearance
D. none of above
D. products
242. Contact the if you have questions
about shipping products by train. 248. Which of the following transportation
modes are used for digital products?
A. transportation manager
A. Air
B. Truck
C. Internet
D. purchasing manager
D. Rail
E. warehouse operations manager
249. Select all the options that are goods
243. What is the fastest delivery method? A. Mobile Phone
A. Airplane B. Car Wash
B. Ship C. Hair Cut
C. Car D. Watch
D. Train E. korean drama measurin g
244. The senior business managers make a de- 250. Who uses analytical and quantitative
cision on the project methods to understand and interpret data
A. Warehouse A. Analytics
B. Sales B. International Logistic Manager

1.1 LOGISTICS 28
251. + C. Food load

A. add D. Food distributor
B. subtract
256. A person who purchases products or ser-
C. multiplied by vices for use:
D. divided by A. logistician
E. equals B. coordinator
NARAYAN CHANGDER
252. What are some examples of Ownership C. consumer
costs?
D. retailer
A. Energy costs
B. Disposal 257. In Logistics, It’s important to:
C. Financing A. minimize purchasing of goods,
salaries, boxes
D. Taxes
B. maximize the production
253. Whoever likes to enter Facebook
C. minimize costs, time, resources
A. Abdul Razzaq
D. none of above
B. Abdulrahman
C. supporter 258. What types of contracts are used in
specific types of international commercial
D. Faisal
transactions such as trade in commodities
254. If in case a shipment cannot be delivered or capital goods?
to the buyer, then the FE would need to A. Commercial contracts
mark the status of the shipment as Unde-
livered followed by supporting reasons. B. transactional contracts
A. Yes C. standard contracts
B. No D. international standard contracts

C. Can’t Say 259. What does:Capacity mean?
D. May Be
255. a is someone who transports food or

drink from one place to another.
A. what you can

B. capabilities
A. load C. what fits
B. Distributor D. capacity

1.1 LOGISTICS 29
260. Sometimes you have to a number of 265. Supply chain management trends include
shipments under one bill. A. Invest heavily in technology in supply

A. use chain operations
B. book B. Build a highly adaptable supply chain
C. take care structure
D. consolidate C. Developing green supply chains
261. ‘ to implement ‘ D. All answers above are correct
A. implement 266. versatility

B. manage A. expandability
C. work B. sustainability
D. none of above C. versatility
262. packing and packaging department D. intangibles
A. supply chain
267. Michael Porter explained the concept of
B. place of origin
C. conditions of delivery A. Motivation
D. packing and packaging department B. Competitive advantage
263. Oil is best suited by what mode of trans- C. Cost advantage
portation
D. Quest for quality
A. Pipeline
B. Air 268. Question 40 Based on the object of trans-
port, aircraft are classified into the follow-
C. Sea ing types
D. Digital A. passenger aircraft, cargo aircraft, and
264. True or false?An ORDERis a request for mixed aircraft
a company to make goods for you, or to B. small aircraft, medium aircraft, large
send them to you. aircraft
C. a and b are correct
D. a and b are wrong
269. a kind of production run where a large

quantity of products are made over a long
period of time
A. consumption
B. lead time
C. long run
A. True D. lot size
B. False E. short run

1.1 LOGISTICS 30
270. The role of the distribution centre include C. 1900 tons

D. 2200 tons
A. Protecting against uncertainty and pro-
moting transportation economies 274. We some products by hand.
A. ordered
B. Balancing supply and demand, protect-
ing against uncertainty, and promoting B. delivered
transportation economies C. manufacture
NARAYAN CHANGDER
C. Promoting transportation economies D. give
D. Balancing supply and demand
275. a facility that provides a service, such as
271. Where is the shag fish located? a hospital
A. Crimea A. consulting
B. Al Khuwair B. freight
C. industrial
C. Al-Atheba
D. service institution
D. Barca
E. education
272. Arrange the following modes of trans-
port according to the criteria of decreas- 276. The coordination of an operation involv-
ing speed of transport Road, sea, rail, air, ing many people, facilities, orsupplies.
pipeline, electronic A. logistics
A. Air > electronic > sea > rail > B. inventory managemnet
pipeline > road C. supply chain
B. Electronic road > pipeline > air > D. none of above
road > rail > sea
277. Which is not a goal of logistics?
C. Pipeline > electronic > air > road >
rail > sea. A. Product flow
D. Pipeline > electronic > air > rail > B. Speed of product delivery
sea > road. C. Reducing quantity and quality for more
profit
273. A pesticide business is a special item that
cannot be mixed with other goods. So D. Creating added value in activities re-
businesses have to rent separate ware- lated to market needs
houses, each with a capacity of 1, 000
278. Which of the following are Benefits of
tons of products, with a rental price of
Outsourcing
10 million USD/year. According to calcula-
tions of reserves and sales capacity shown A. Contracting firm would be cheaper to
in the following table:According to you, used than doing it yourself
from a financial perspective, businesses B. Contracting firm will have tools to get
should choose which reserve level is most the job done
beneficial.
C. Contracting firm has access to skilled
A. 1300 tons employees to get the job done
B. 1700 tons D. All of the above

1.1 LOGISTICS 31
279. Question 46 Fill in the blank with the ap- 284. “ordinary” means
propriate word “ is the gathering of in-
dividual shipments from many consignors

to the same destination into whole ship-
ments to be sent and delivered to recipi-
ents at the same destination”
A. A collector
B. B sends the goods
C. C collect goods A. warehouse
D. D export B. advantage
C. ordinary
280. ? Who is the one who says I like how
D. streamlined
you act?
A. scarce 285. It’s accounting
B. synonym A. The economic science that tries to pro-

vide information to the management of
C. Abdul Razzaq the business or organization
D. supporter B. Applied economics which records, pro-
cesses and analyzes financial information
281. Employment has grown 26 per cent in in order to provide that information to in-
several profit-making business. terested parties
A. fast-paced C. The applied economic science that
B. logistician records, processes and analyzes financial
information in order to supply this infor-
C. supply chain mation to the tax authorities of the state
D. industries D. The applied economic science which
records, processes and analyzes financial
282. A plans and directs the activities of information with the aim of providing this
the customer. information to the tax authorities of the
A. logistics engineer state and the management of the enter-
prise
B. analyst
C. international logistics manager 286. a metric unit of volume that is equal to 1,
000 liters
A. inch
B. ton
283. Itemized list of shipped products: C. cubic meter
A. disvoice D. kilogram
B. onvoice E. volume weight
C. friendly 287. store
D. invoice A. deliver

1.1 LOGISTICS 32
B. maintain 292. When holding goods in a warehouse,

C. to buy which of the following cost is involved?
A. Processing cost
D. store
B. Inventory cost
288. simple storage C. Transportation cost
A. a system that allows easy access for D. Facility cost
putting away items
293. Which of the following is used for keep-
NARAYAN CHANGDER
B. a system that is designed to reduce
ing an eye on costs, transit times, deliv-
space
ery performance, freight claims, and com-
C. a mechanical system for short-term ac- pliance will allow for strategic thinking.
cumulation A. Transportation Management Systems
D. the process of storing items on a con- B. Auto-Tender Functionality
veyor belt
C. Shipper Associations
289. The information processed by accounting D. All of the above
science appears in accounting statements
which are 294. Which of the following is not an area to
responsibilities for a logistics manager?
A. The balance sheet
A. Inventory
B. The income statement and the balance
B. marketing
sheet
C. warehousing
C. The balance sheet and income state-
ment D. purchasing
D. The balance sheet, the statement of 295. MRP stands for

profit and loss and the distribution table A. Machine repair plan
of results
B. Mechanical re-engineering process
290. An contract is an agreement between C. Material requirement planning
a seller and an overseas customer for the D. Mechanical re-engineering process
performance, financing, and other aspects
of an transaction. 296. What are the negative effects of using
logistics management on the economy?
A. export-export
A. Increase income for the people
B. export-import
B. Reduce production costs
C. import-export
C. The damage value of the product is re-
D. import-import duced.
291. The main stakeholders in the logistics sys- D. Use a large budget
tem, which one is not? 297. ‘flow of goods’
A. Parcel management A. flow of consumption
B. Merchant orders B. flow of goods
C. manufacturer C. flow of products
D. customer D. none of above

1.1 LOGISTICS 33
298. The distances in today’s supply chains 303. Who does a review of all production and
produce procedure activities?

A. More disruptions and higher costs A. supply chain manager
B. Higher cost B. production manager
C. warehouse operations manager
C. Longer transit times
D. transportation manager
D. Higher cost, longer transit times, and
more disruptions 304. Import is?
299. Logistics involves the Physical flow of

materials
A. Yes
B. NO
300. Translation:Freight
A. goods is to bring them from a different

country in order to be sold.
B. goods is to send them to a different
country in order to be sold there.
305. Businesses often rarely choose perfect
service levels because:
A. Cargo A. Unit costs per service level are in-
B. load creasing
B. Unit revenue per service level is de-
C. Lading
creasing
D. none of above C. Unit revenue per service level is de-
creasing and unit cost per service level is
301. bill of lading increasing
A. Waybill D. There is no correct option
B. commercial invoice
306. We keep an with information about
C. transport contract all our products.
D. forwarding tariff A. origin
B. showroom
302. buys the good but does not necessar-
C. middlemen
ily consume it.
D. inventory
A. Consumers
B. Customers 307. What is sourcing?
A. A solicitation that asks for a detailed
C. People
proposal from a vendor interested in sup-
D. Babies plying an item.

1.1 LOGISTICS 34
B. How commonly available the material 312. “3PL” involves hiring a supplier to pro-
is and whether substitutes can be used. vide service.
C. Process suitable for procuring prod- A. Design
ucts that are strategically important to the B. Marketing
firm.
C. Contract manufacture
D. none of above
D. Logistics
308. Translation:Order
NARAYAN CHANGDER
313. procurement
A. maintenance
B. distribution
C. delivery
D. supply
314. According to the delivery basis conditions

A. Quality DAP-Incoterms 2020, the seller completes
B. Deliver the delivery obligation when:
C. Production A. Place the goods at the consignee’s dis-
posal on the means of transport that has
D. Order
arrived at the named destination and is
309. the advantages of using water trasport? ready for unloading.
A. larger capacity B. Bringing the goods to the specified

destination, unloading the goods at the
B. low cost terminal and placing the goods at the con-
C. safety signee’s disposal
D. all of the above C. Order cleared for import at the con-
signee’s disposal on the means of trans-
310. The air-transport equivalent to a bill of port that has arrived at the named desti-
lading is? nation and is ready for unloading
A. Air of Lading D. Deliver the goods alongside the ship
at the port of departure and be ready for
B. Import licence
loading onto the ship
C. On waybill
315. Which measure can be used to solve the
D. Air way invoice problem of inadequate warehousing facili-
ties
311. Which is not a component of transport by
train? A. Careful labelling
A. train B. Avoid holding large stocks
B. shipping route C. Documentation
C. Railway passenger transport opera- D. Use of security cameras

tors
316. Which of the following is a disadvantage
D. train of supply chain operations

1.1 LOGISTICS 35
A. More opportunities to save money 321. selling

B. Expanded sourcing opportunities A. sale

C. Competition from across the globe
B. pack
D. Expanding borders
C. order
317. Accounting enables the management of
the financial unit D. deliver
A. To carry out audits of the management

322. warehouse
of the asset structure
B. To obtain economic and accounting A. Warehouse
data that enable it to make decisions B. Inventory
C. To obtain data for personnel manage-
ment C. Supplier
D. A and b D. Material
318. Which of the following statements is not 323. An airway bill is used both as a receipt
a detailed information field in warehouse and title for goods
management?
A. information from suppliers A. True
B. storekeepers staff B. False

C. shelf location code
324. The CISG and UCC are similar in areas per-
D. Storekeeper ID taining to
E. Pick-up route code
A. Perfect tender rule
319. What type of a receipt is used to trans-
B. Oral testimony
fer accountability when the export item is
moved by the domestic carrier to the port C. Specification of price
of embarkation and left with the interna-
tional carrier for export? D. None of the above
A. Commercial receipt
325. Each of our rugs is unique, so we keep an
B. Dock receipt inventory withinformation about the ,
C. Country of origin receipt size and colour.
D. Destination export receipt A. origin
320. is the task of buying goods of right B. inventory
quality, right quantity, at right time and
right place. C. supply chain
A. Supplying D. showroom
B. Purchasing
326. A is an individual or a service com-
C. Storing pany that delivers messages, mail, and
D. Scrutinizing packages.

1.1 LOGISTICS 36
A. for safety
NARAYAN CHANGDER
B. for good looks
A. Courier C. To classify work
B. Shipment D. For what?
C. Deliver 331. *The purpose of is to ensure that each
D. Ship machine and workstation is being fed with
the right product in the right quantity and
327. Which of the following is not a compo- quality at the right point in time.
nent in the supply chain? A. transportation
A. supplier B. production logistics
B. competitors 332. What organization does VIFFAS stand
C. factory for?
D. information stream A. Vietnam Logistics Services Associa-
tion
328. Purchasing Management Procurement of B. Vietnam Road Transport Union
raw materials Choose a raw material sup-
C. . Vietnam Association of Seafood Pro-
plier In what way is it related to the main
cessing and Exporters
components?
D. Vietnam Forwarding Association
A. Information management
B. Purchasing Management 333. True or false?TRANSPORTis the system
or activity of moving people or objects
C. Inventory management from one place to another.
D. Freight management
329. Logistics is related to

A. engineering, warehouse assistant,
heavy machinery
B. purchasing, production, distribution,
C. metal mechanic, robotic, textile
D. none of above
330. From the accessories in the picture, what A. True

are you wearing them for? B. False

1.1 LOGISTICS 37
334. Which of the following are also known as 338. Reverse Logistics is required because
tramps? A. goods are defective

A. Chartered or leased vessels B. goods are unsold
B. Chartered or leased fleets C. the customer simply change their mind
C. Chartered or leased cargos D. all of the above
D. Chartered or leased rails
339. Question 45:The technical facilities of the
335. Question 49 Fill in the blank with the ap- Container transport system include:
propriate word “ is a part of the lo- A. A container
gistics system where raw materials, semi- B. B container shipping tools
finished products and finished products are
stored throughout the process of moving C. C terminal and container yard
from the beginning to the end of the pro- D. D container handling tools
cess. supply chain and provides informa-
E. E all the given options
tion about the storage conditions and loca-
tion of stored goods. 340. We a lot of components stock.
A. A transport A. keep track of
B. B delivers B. keep in
C. C collect goods C. run low on
D. D warehouse D. run out
336. “warehouse” means 341. A is a system of individuals, orga-

nizations, technology, and resources that
move a product from supplier to a con-
sumer.
A. dom
B. warehouse
A. Supply
C. factory
B. Supply chain
D. container
C. Supplier
337. Which is the truck best considered for the D. Supplier chains
perishable goods transportation?
342. These are advantages of road transport
A. Refrigerated trucks
except
B. Tail-lift trucks
A. Low cost
C. Semi-trailer trucks B. Possibility to schedule transport and
D. Straight trucks tracking the location of goods

1.1 LOGISTICS 38
C. Safe and private delivery B. Freight forwarder

D. possibility to ship large volumes at low C. Haulage contractor
costs D. Consignee
343. A is a series of vertical lines that form 348. CFR terms differ from FOB in terms of:
a code which can be read by a laser scan-
A. The seller signs a shipping contract
ner.
B. The seller carries out export proce-
dures
NARAYAN CHANGDER
C. Shipping method
D. The buyer signs an insurance contract
A. Barcode 349. A degree you get with 2 years of study

B. Code A. Bachelor’s degree
B. Associate’s degree
344. Providers of goods
350. Types of transportation businesses for
A. retailers
tourism
B. suppliers
A. 3
C. clients B. 4
D. manufacturers C. 5
345. What does “lead time” refer to in logis- D. 6
tics? What does “lead time” in logistics
351. Explanding to exist throughout the entire
refer to?
world
A. The time taken to load a shipment
B. The time it takes to clear customs
C. The time between order placement
and deliveryThe time between placing the
order and delivery
D. The time it takes for a ship to cross
A. Transportation
the oceanO tempo que um navio demora
a atravessar o oceano B. Distribution
C. Globalization
346. The process of keeping something in good
condition. D. None of the above
A. logistics 352. A business’ supply chain includes

B. maintenance A. all companies involved in the upstream
flow
C. supply chain
B. all companies involved in the down-
D. none of above
stream flow
347. Person or firm to whom goods have been C. all processes from raw materials to
shopped consumption
A. Carrier D. All of the Above

1.1 LOGISTICS 39
353. Is it mandatory for the FE to capture the C. The most effective movement, storage
signature of customer post-delivery in the and supply of goods
Run Sheet?

D. All 3 ideas above
A. Yes
358. When passing by small restaurant busi-
B. No nesses in the North, we often see them
C. Cant’ Say choosing places with spacious sidewalks
and lots of unused plastic tables and chairs
D. May Be
stacked on top of each other. From a logis-
354. Which of the following is the main activ- tics perspective, they are:
ity along the value chain? A. Reserve more goods to serve cus-
tomers
A. Purchasing
B. Want to increase flexibility in meeting
B. Service
customer requirements
C. Procurement
C. Ensure speed of customer service
D. Technology Development D. There is no correct option
355. The employee’s was the result of 359. What are the results that Walmart
some water on the floor. achieved from applying cross-docking:
A. first aid kit A. Reduce shipping costs
B. malfunctioned B. Reduce inventory costs
C. slip C. Faster order response speed
D. fatalities D. All 3 answers above
E. personal protective equipment 360. The storage and movement of goods and
services from the point of to point of
356. According to the FAS-Incoterms 2020 de-
livery basis conditions, the seller com-
pletes its delivery obligation when: A. Origin to delivery
A. Delivery on deck at the port of depar- B. Origin to Consumption
ture C. Origin to Suppliers
B. Deliver the goods to the carrier hired D. Origin to Manufacturers
by the buyer
361. In this class I should
C. Delivery alongside the ship at the port
of departure A. Be perfect and never make mistakes
B. Be focused
D. When completing export customs
clearance procedures C. Be kind and respectful
D. none of above
357. The common goal of both Logistics and
Supply Chain 362. The full form of POD is “Proof of Deliv-
A. Right product, right service, right time, ery”?
right place A. True
B. Lowest cost B. False

1.1 LOGISTICS 40
363. customs clearance 368. Is there a difference between logistics

and supply chain?
A. store
A. Yes
B. handle
B. No
C. advise
D. ship 369. Large shipments are broken down into
smaller lots for ease of delivery.
364. Which of the following statements is not A. Hub and spoke
NARAYAN CHANGDER
a component of 4PL?
B. Consolidation
A. Find raw materials suppliers C. Deconsolidation
B. Control and monitoring D. none of above
C. raw material supplier
370. -
D. Reuse ( Recycling )
A. add
365. cost of use B. subtract
A. housekeeping C. multiplied by
B. handling cost D. divided by

E. equals
C. holding cost
D. occupancy cost 371. What is the most common type of busi-
ness where logisticians work?
366. It is the responsible of moving the most A. Service institutions
of the economic activity of a country
B. Transportation firms
A. Autonomous trucks
C. Consulting firms
B. Land transportation
D. Manufacturing companies
C. Distribution
372. cargo
D. Infrastructure
A. stock
367. refers to the group of people em- B. load
ployed by a company.
C. asortyment
D. commodity
373. Imports are goods transported by truck,

train, ship or aircraft.
A. True
B. False
374. LM is used for delivering orders to

A. Staff A. Seller
B. Employers B. Buyer

1.1 LOGISTICS 41
375. Who plans and directs the activities of 380. What’s the step of the process that as-
the customer service team? sures having everything on time for pro-
duction to be up and running?

A. Logistics engineer
A. Planning
B. Customer service manager
B. Implementing
376. In a supply chain, materials flow in one
C. Controlling
direction while flows in both directions
D. Warehousing
A. Semi-finished goods
B. Process 381. A(n) bill of lading is issued by the rail-
way carrier or trucking firm certifying car-
C. Product riage of goods from the place where the
D. Information exporter is located to the point of exit for
shipment overseas.
377. A professional who organizes supply A. inland
chains needs excellent communication
skills. B. through
A. fast-paced C. clean
B. logistician D. claused
C. supply chain 382. A Vietnamese company selling raw mate-

rials to a foreign company located in Viet-
D. industries
nam’s export processing zone is a manifes-
378. What does inbound logistics care about? tation of:
A. Input materials, location, and esti- A. Company logistics.

mated costs bring maximum profit to the B. On-site logistics
business C. Global Logistics
B. Location, time, cost for the production D. There is no correct option
process.
C. Input materials, time and costs for the 383. What is the full form of RVP?
production process. A. Reverse Pick Up
D. It’s all wrong. B. Return Via Procurement
379. Which of the following statements is true 384. All of the following are distribution prob-
regarding transportation management? lems except?
A. Paste Barcodes on products/goods en- A. Lack of proper security measures
tering and leaving the warehouse B. Spoilage
B. Schedule shipping for 20 orders to cus- C. Delayed Shipment
tomers D. Outsourcing
C. Attach RFID tags to goods to track
goods during transit 385. rail
D. Looking for distributors of goods to A. rail

market B. railway

1.1 LOGISTICS 42
C. steel 390. Phraya Thephasadin What was the name

of the pioneer of taxis back then?
D. none of above
A. bus
386. The the movement of cargo from origin
B. tour bus
to destination by several modes of trans-
port where each of these modes have a C. mileage car
different transport provider or entity re-
D. Wa car
sponsible, each with its own independent
NARAYAN CHANGDER
contract is known as multimodal transport
391. Someone who buys the goods or service
A. True is called a
B. False A. Supplier
B. Customer
387. Which problem is distribution NOT going
to solve?
392. products sent to the seller with the agree-
A. Coordination between places of origin ment that payment will be made to the
and destination is complex. manufacturer only when the items are sold
B. Production and consumption are not A. consignment
matched
B. raw materials
C. Small-quality shipping is costly.
C. inventory
D. Quality of a product is poor inside the
D. work in process
manufacturing plant.
E. distribution inventory
388. Which organization is the forum in which
fares and rates are negotiated among 393. When a business hires a partner special-
member airlines? izing in the services of opening import dec-
larations, receiving goods and finally
A. IATA
transporting goods to the business’s ware-
B. FATHER house, that business is using:
C. ATIA A. 1PL
D. AAIT B. 2PL
C. Abel
389. What are the 4 possible partners in the
manufacturing company’s supply chain? D. 4PL
A. Distributors, transporters, suppliers,
394. suitability
warehouses
A. the state or fact of being similar
B. Distributors, transporters, storers,
customers B. the appropriateness of equipment for
a particular purpose
C. Transporters, storage houses, suppli-
ers, customers C. ability to adapt or be adapted to many
different functions or activities
D. Customers, carriers, storage
providers D. gradual gathering of something

1.1 LOGISTICS 43
395. In the basic inventory model, the annual

ordering cost is equal to (D/Q)*S. This for-
mula is calculated based on the following

hypotheses: C.
A. The daily consumption of supplies is

stable, the preparation reserve is zero,
the insurance reserve is zero, as soon as
the supplies run out, the supplies return D.
to the warehouse, the ordering cost each
time is the same and can be calculated
398. Of the three operating lines, which line is
the most important?
B. The daily consumption of materials is A. Commodity line
stable, the preparation reserve is zero, as
soon as the material reserve reaches the B. Information flow
insurance reserve level, the materials re- C. Cash flow
turn to the warehouse, the ordering cost
D. All 3 lines
each time is the same and can be calcu-
lated 399. “client” means
C. The daily consumption of materials is
stable. As soon as the materials reserve
is equal to the sum of insurance reserves
+ preparation reserves, the materials re-
turn to the warehouse, the cost of order-
ing each time is the same and can be cal-
culated. A. cli
D. .All options are correct B. specific

C. customer-recipient of goods
396. Who works with client companies to iden- D. client-recipient of services
tify, sell and integrate services
400. “ordinary” means
A. Logistic Engineer
B. Logistics service salesperson
397. Who is the founder of alibaba company?
A.
A. warehouse
B. advantage
B. C. ordinary
D. streamlined

1.1 LOGISTICS 44
401. Due to small change in customer de- 406. In the basic reserve model, the an-
mands, inventory oscillations become pro- nual reserve management cost is equal to
gressively larger looking through the sup- (Q/2)*C. This formula is calculated based
ply chain. This is known as on the following hypotheses:
A. Reverse logistics A. The daily consumption of supplies is
B. Net-chain analysis stable, the enterprise does not carry out
insurance reserves. As soon as the
C. Bullwhip effect supplies run out, the supplies return to
NARAYAN CHANGDER
D. Reverse supply chain the warehouse, the reserve management
costs per reserve unit can be calculated.
402. The full form of LM is?
B. The daily consumption of supplies is
A. Large Mile stable. As soon as the supplies run out,
B. Long Mile the supplies return to the warehouse, the
reserve management costs per reserve
C. Lateral Mile unit can be calculated, and the costs due
D. Last Mile to out of stock are zero.
C. The price is fixed for the order volume,
403. Question 65 Fill in the blanks with suit-
the business does not carry out insur-
able words “international transport is
ance reserves, as soon as the materials
a form of transport carried out between
run out, the materials return to the ware-
two countries sharing a common border”
house, the reserve management costs per
A. A directly reserve unit can be calculated
B. B in transit D. Daily material consumption is stable,
C. C unimodal the enterprise does not carry out in-
surance reserves, reserve management
D. D multimodal
costs per reserve unit can be calculated,
404. the number of items in a batch and ordering costs can be estimated.
A. consumption 407. A is a paper or cloth tag that is at-

B. lead time tached to an object in order to provide in-
formation or instructions for use.
C. long run
D. lot size
E. short run
405. Which of the following statements is cor-

rect
A. Logistics is part of the supply chain
B. Physical distribution channels and Lo-
gistics are one
C. Supply chain is part of Logistics
D. Logistics and supply chain are one
E. Transport and logistics are one

1.1 LOGISTICS 45
A. Label 413. Which is not the greatest benefit of logis-

tics?
B. Labol

A. for the highest return
C. Load
B. for profit
D. Cargo
C. To reduce costs as much as possible
408. Translate:fast-paced D. To put competitors at a disadvantage
A. stressed in trade
B. this 414. Translation:Packaging list

C. free
D. fast, fast-paced
409. slowed down last year.

A. manufacturer
B. made
A. Package
C. Production
B. Packing list
D. Shippment
C. Production
410. All the following are transport documents D. Product
except
415. contract of carriage
A. Bill of Lading
A. transport tariff
B. Bank voucher
B. transport company
C. Airway Bill
C. transport contract
D. Import Licenses D. Waybill
411. A hard hat is part of an employee’s 416. Which of the following documents is a
A. first aid kit contract between the owner of goods and
the carrier?
B. malfunctioned
A. Certificate of value
C. slip
B. Bill of lading
D. fatalities
C. Consular invoice
E. personal protective equipment
D. Commercial invoice
412. Who is the one who says it is a sin? 417. Form utility is created by
A. Double A. Logistics function
B. supporter B. Distribution function
C. Alaa C. Manufacturing function
D. Faisal D. Procurement function

1.1 LOGISTICS 46
418. materials that are in transit, off-site, or 424. Which of the following is a supporting ac-
held by a seller on consignment tivity along the value chain?
A. consignment A. Inbound Logistics
B. raw materials B. Outbound Logistics
C. inventory C. Service
D. work in process D. Purchasing
E. distribution inventory 425. Translate:supply chain
NARAYAN CHANGDER
419. The word logistics is derived from which A. logistics
language? B. supply chain
A. Indian language C. warehouse
B. English D. land transport
C. french language 426. Does Al-Muthanna have a million Omani
D. german language Riyals in his account and leave Logistics
Team?
420. bill of lading
A. Yes
A. loading bill
B. no
B. Waybill
427. a complete list of materials or products in
C. warehouse control stock
D. stocks A. consignment
421. Intermediaries play an important role in B. raw materials
matching C. inventory
A. Dealer with customer D. work in process
B. Information and promotion E. distribution inventory
C. Supply and demand
428. The purpose of is to ensure that each
D. Dealer with customer machine and workstation is being fed with
the right product in the right quantity and
422. Freight forwarding quality at the right point in time.
A. shipping A. military logistics
B. load B. logistics management
C. commodity C. business logistics
D. delivery man D. production logistics
423. place of departure 429. store
A. destination of delivery A. store
B. conditions of delivery B. estimate
C. supply C. deliver
D. place of origin D. advise

1.1 LOGISTICS 47
430. According to 2012 statistics, in addition 435. DAP conditions differ from DDP in terms
to applying information technology (IT) of:
and RFID, using cross-docking has helped

A. The seller signs a transportation con-
Walmart reduce inventory time at its dis- tract
tribution centers from 30 days to:
B. The seller signs an insurance contract
A. 2 days
C. Person who carries out export cus-
B. 3 days toms clearance procedures
C. 4 days D. Person who carries out import cus-
D. 5 days toms clearance procedures
431. To goods is to bring them from a dif- 436. Translate:Load

ferent country in order to be sold.
A. Import A. Load
B. export B. Loading
432. shipping charges C. Cargo

D. Cargoes
A. railway forwarding
B. transport company 437. The correlation between complaint rate
and revenue and costs of a business is
C. shipping costs
shown in the following table:From a finan-
D. place of origin cial perspective, businesses should:
433. Which of the following is not a transport A. Keep the complaint rate at 10%, be-
document cause that is the lowest cost
B. Strive for a complaint rate of 0%, be-
A. Airway Bill
cause this helps businesses achieve the
B. Cash Receipt highest sales revenue
C. Import Licenses C. Maintain customer satisfaction level of
D. Bill of lading 98% of customer purchases
D. Maintain the level of complaints at 5%
434. Our begins with the manufacturer in because this is an average and reason-
India and ends in our UK shops. able level.
A. shipment
438. Reverse logistics from the starting point
B. supply chain to the ending point is
C. inventory A. Customer → Manufacturer
D. showroom B. Client → Repository

1.1 LOGISTICS 48
C. Customers → Retailers 443. Where does logistics emanate from?

D. none of above A. Supply chain
B. Military logistics
439. We need to the parcel on time.
C. Purchasing
A. sell
D. none of above
B. provide
C. stock 444. Who invented hyperloop technology?
NARAYAN CHANGDER
D. deliver
440. Question 75 according to the report of

the Vietnam Maritime Administration as
of June 2019, Vietnam’s shipping fleet has
1, 588 ships with 1, 106 transport ships
with a total tonnage of about 7.8 million
tons.
A. A ranked fourth in the Asean region af- A.
ter Singapore Indonesia Malaysia 30th in
the world
B. B ranks fourth in the Asean region af-
ter Singapore Indonesia Malaysia 31st in
the world
C. C ranks 4th in the Asean region after
Singapore Indonesia Malaysia 32nd in the
world B.
D. D ranked fourth in the Asean region af-
ter Singapore Indonesia Malaysia ranked
33rd in the world
441. stock
A. get stuck
B. stock C.
C. stock
D. supply
442. How many forms of transportation are D.

there?
A. 5 styles
445. Which of the following is not a salient
B. 2 styles
feature of the CISG, which has important
C. 3 styles implications for import/export managers?
D. 4 styles A. Oral contracts/statements

1.1 LOGISTICS 49
B. Parole evidence B. Provide

C. Battle of forms C. Manufacture

D. Exemption of remedy deficiencies D. Distribution
446. One of the prominent technologies used 451. ‘ inventory management ‘
in the supply chain?
A. supplies management
A. Iot
B. assembly management
B. AMR
C. order management
C. Robot moves automatically
D. none of above
D. All answers above are correct
452. Who determines processes, technology
447. A supply chain includes the distribution of
or infrastructure to support management
finished products and services
A. Technology and infrastructure man-
A. supply of goods
ager
B. Inbound Logistics
B. Logistic Engineer
C. carriage
D. Outbound logistics 453. The most accurate meaning of logistics
management
448. estimate costs A. Organizing all aspects of operations re-
A. estimate costs lated to products and services to be ef-
B. process orders ficient in transportation and distribution.
Storage of products and personnel
C. provide services
B. Organization of transportation opera-
D. complete formalities tions for goods and services
449. True or false? A DELIVER is an item or a C. Organization of product production
collection of items that are brought to the and transportation operations
customers who ordered them. D. Importing and exporting products
454. advise clients

A. process orders
B. ship products
C. estimate costs
D. advise clients
455. Push strategies often allow for

A. False A. Current demand
B. True B. Things when they are needed
450. What is the stage of Logistics? C. Safety stocks and lead times
A. Transport D. Estimated future demand

1.1 LOGISTICS 50
456. Is it mandatory for the FE to do proper 461. Which of the following is not a part of
Quality Checking (QC) of the products in Supply Chain Management?
case of RVP Shipments? A. Supplier
A. Yes B. Manufacturer
B. No C. Customer
C. Can’t Say D. Competitor
D. May Be
NARAYAN CHANGDER
462. is a computer based system designed
457. Who was the first car powered by an en- to capture, store, manipulate, analyze,
gine? manage and present all types of geograph-
ical data, often in the form of a map.
A. Karl Benz
A. Global Positioning System
B. Kiichiro Toyoda
B. Geographic Information system
C. Henry Ford
C. E-locators
D. Soichiro Honda
D. Port net
458. What is the fastest form of transporta-
tion? 463. The amount of a good or service offered
for sale.
A. supplies
B. maintenance
C. procurement
D. none of above
A. air transport
464. The ongoing process of moving parts and
B. rail transport products into and out of acompany’s loca-
C. land transport tion
D. water transport A. logistics
B. inventory managemnet
459. Political instability is a challenge of the
supply chain C. supply chain
A. True D. none of above
B. False 465. The shipments segregation process for
LM would be done in hub based on the
460. information technology connection What
Route and Pin Code.
is the greatest thing related to?
A. True
A. Product distribution
B. False
B. Mrs. Dam orders products by writing
a letter. 466. When the man needed , he called the
C. Lady Daeng orders things online. company’s helpline.
D. Nang Oi ordered chicken at the market A. polite

by having Mr. Dam order it again. B. customer

1.1 LOGISTICS 51
C. update 473. “Good transportation or logistics will

D. make it right give you an advantage over your competi-
tors.” What are the benefits?

E. assistance
A. It is the basis for business to grow.
467. Please be mindful of health and safety by B. Reduce costs, increase profits
C. Increase efficiency in service
A. leaving supplies dirty in sink
D. Speed of communication
B. leaving trash out on tables
474. How many types of transport are there
C. keeping the studio clean and orga-
in transport logistic?
nized
A. 5
D. never washing your hands
B. 4
468. The actual liability includes C. 2
A. Long-term responsibilities D. 6
B. Current liabilities
475. The basic substances used to make some-
C. A and b thing
D. We need more to answer A. factory
469. Logistics originates from B. distribution
A. medical C. stock
B. Military D. raw materials
C. industry 476. Cross Docking is storage

D. british army A. General distribution
B. Transit warehouse
470. Which process accounted for the largest
logistics cost? C. Warehouse consolidation
A. Transportation D. Warehouse separating goods
B. Inventory management 477. How do you make sure that you don’t
C. Procurement of stock?
D. Oder fulfillment A. run out
B. run low on
471. SYNONYM:liaise
C. keep track of
A. plan
D. keep in
B. cooperate
478. The CISG and UCC differ in areas pertain-
472. load ing to
A. commodity A. Additional terms
B. load B. Revocability of an offer
C. asortyment C. Perfect tender rule
D. stock D. All of the above

1.1 LOGISTICS 52
479. Angela used the bandages in the to 484. Question 53 Which option is not an ad-
cover the cut on Frank’s hand. vantage of sea transport?
A. first aid kit A. A large transport capacity
B. malfunctioned B. B is suitable for transporting most
types of goods
C. slip
C. C low sea freight costs
D. fatalities
D. D does not depend much on nature
NARAYAN CHANGDER
E. personal protective equipment
485. Classification according to goods and lo-
480. Question 43:Facilities of transport by car
gistics includes:
include
A. 1PL, 2PL, 3PL, 4PL
A. A car route, car
B. Input logistics, output logistics.
B. B airport, plane
C. Fast-moving consumer goods logic-
C. C railway station
tics (FMCG logictics), automotive logic-
D. D all the given options tics, chemical logictics, electronic logic-
tics, petroleum logictics (petroleum logic-
481. What is the main purpose of cross dock- tics)
ing?
D. Simple logics, complex logics
A. Increase warehouse efficiency and re-
duce inventory costs. 486. True or false? A SUPPLIER is an individ-
B. Increase order flow from customers. ual or organization that makes products
available for use or sale.
C. Increase order processing time from
suppliers.
D. Increase freight transportation dis-
tance.
482. Under which FOB term and freight pay-

ment responsibility will the seller ulti-
mately bear the freight costs and own the
good in transit?
A. FOB Destination, Freight Collect.
B. FOB Destination, Freight Prepaid.
C. FOB Origin, Freight Collect.
D. FOB Origin, Freight Prepaid
A. True
483. marketplace
B. False
A. source of production
487. Businesses often rarely choose perfect
B. suppliers service levels because:
C. point of consumption A. Costs are increasing as services in-
D. point of origin crease

1.1 LOGISTICS 53
B. Revenue is decreasing as services are 492. includes flow of goods from the point
increasing of origin to the point of destinantion

C. Revenue is decreasing and costs are A. Logistics Management
increasing as services increase B. Material Management
D. There is no correct option C. Bills of Material
488. Question 64 Fill in the blanks with suit- D. None of the above
able words “transportation is a form
493. the act of learning and teaching, typically
of transporting goods or passengers be-
in a school or college environment
tween two or more countries”
A. consulting
A. A international
B. freight
B. B domestic
C. industrial
C. Multimodal C
D. service institution
D. D multimodal
E. education
489. Which of the following is the first stage
494. Question 44 includes factors related to
in a supply chain for a chocolate bar? V
transportation costs by car
A. The manufacturer of the chocolate bar
A. A:weight of goods for calculation, form
B. The supplier of cocoa beans of payment, type of route for calculation of
C. The manufacturer of the chocolate bar freight
D. The retailer B. B weight of goods for calculation
of charges, distance for calculation of
490. Which of the following statements is re- charges, type of route for calculation of
lated to the satellite communication net- charges
work that transmits signals to determine
C. C:weight of goods for calculation, dis-
the location of objects?
tance for calculation of charges, form of
A. Global positioning systems (GPS) payment
B. Electronic data interchange (EDI) D. D form of payment, charging distance,
C. Internet of things type of charging line
D. Cloud computing 495. what is the not oldest mode of trans-
portation
491. is that part of the supply chain which
plans, implements and controls the effi- A. sea
cient, effective forward and reverse flow B. water
and storage of goods, services and related C. transport
information between the point of origin
D. pipeliness
and the point of consumption in order to
meet customers’ requirements. 496. Goods
A. Military logistics A. good
B. Logistics management B. very good
C. Business management C. product
D. Production management D. Very good product

1.1 LOGISTICS 54
497. What has shaped the supply chains in the 503. Translate:Save
21st century?
A. Ease of transportation
B. Globalization
C. Large vessels
D. Population growth
498. The customer service representatives
NARAYAN CHANGDER
tried to be to every caller.
A. polite
B. customer
A. Store
C. update
B. Save
D. make it right
E. order 504. Which type of bill of lading is used for
intermodal transportation?
499. of inventory sometimes is difficult. A. inland
A. support B. through
B. storage C. clean
C. store D. claused
D. distribute
505. Supplying goods to businesses
500. What is Highway No. 4 called?
A. Phahonyothin Road
B. Mittraphap Road
C. Phetkasem Road
D. Sukhumvit Road
501. Which of the following is NOT mentioned

on an invoice?
A. products A. Distribution
B. terms of sale B. Transportation
C. prices C. Import
D. quality D. Globalization
502. The process of changing raw materials 506. You don’t want to components which
into products that customers buy is called are not going to sell.
A. Logistics A. stock up on
B. Supply Chain B. run low on
C. Supplier C. keep track of
D. Manufacturing D. run out of

1.1 LOGISTICS 55
507. Question 42:The advantages of transport 512. Question 71:According to the statistical
by car are: ranking of countries on logistics capacity
in 2018, what position does Vietnam rank

A. A has high flexibility and mobility
in?
B. B transportation speed is quite high
A. A 150
C. C all the given options are correct
B. B 39
D. D does not have the correct option C. C 54
508. Box: D. D 45
513. Stock
A. retailers
B. clients
C. distributors
D. inventory
A. A ‘’ “ is a stiff, rectangular con-
514. Logistics is the planning and organization
tainer, usually made of cardboard, that is
of an operation.
used for shipping and storage.
B. A ‘’ “ is a shaped unit of materi-
als, enclosed in a fiberboard container or
other wrapping, bound by strapping, rope
or wire.
509. Support A. True

A. support B. False
B. support 515. An important feature of supply manage-
C. delivery ment is the application of e-commerce tech-
D. supplier nology that allows companies to share and
operate systems.
510. What company became the first to create A. Reduce input raw material costs
a completely self-driving truck at 2019?
B. order processing, shipping planning
A. tuSimple and inventory management
B. Mercedes-Benz C. opportunity to develop the company in
the future
C. Tesla
D. No sentence correctly
D. Starsky Robotics
516. Transportation-related logistics services
511. ‘place of origin’ do not include any of the following:
A. date of birth A. Maritime transport services
B. point of birth B. B. Inland waterway transport services
C. point of origin C. C. Pipeline transportation services
D. none of above D. D. General transportation services

1.1 LOGISTICS 56
517. A permit from a government body giving 521. Logistics means of goods.
permission for goods to be imported into A. get
a country is known as:
B. selling
A. Import Licence
C. distribution
B. Bill of Lading D. invent
C. Airway Bill
522. What is specifity?
D. Invoice
NARAYAN CHANGDER
A. A solicitation that asks for a detailed
518. terms of delivery proposal from a vendor interested in sup-
plying an item.
A. delivery
B. How commonly available the material
B. conditions of carriage is and whether substitutes can be used.
C. conditions of delivery C. Process suitable for procuring prod-
ucts that are strategically important to the
D. delivery costs
firm.
519. is the process of buying or using prod- D. none of above
ucts or the quantity of goods that people
buy or use. 523. Marketing and sales are in the overall
value chain of logistics
A. single operation
B. is not an activity
C. main activity
D. support activities
524. goods
A. load
A. Consumption
B. services
B. consumer
C. goods
C. Consumpt
D. stock
D. consumers
525. The term Logistics was first used in:
520. The correlation between order drop rate A. Other industries
and revenue and costs of a business is
B. Army
shown in the following table:From a finan-
cial perspective, businesses should choose C. Custom
a service quality level with: D. none of above
A. The lower the rate of non-delivery to 526. “inventory” means
customers, the better
B. Delivery rate to customers reaches
98%
C. Order drop rate at 95%
D. Order drop rate should be at 4%

1.1 LOGISTICS 57
A. availability C. 5 days
B. invention D. 10 days

C. inventor 532. a unit of weight that is equal to 2, 000
D. warehouse pounds
A. inch
527. consignee
B. ton
A. forwarder
C. convert
B. recipient
D. kilogram
C. supplier
E. volume weight
D. carrier
533. “object” or “function” is
528. ‘ procurement ‘
A. execution
B. treatment
C. supply
D. none of above
529. Supply chain management is increasingly

difficult and complex due to A. facility
A. Population B. wholesale
B. Improvements in a communication sys- C. retail
tem D. inventory
C. Economies of scale
534. SYNONYM:goods
D. Increased pace of globalization
A. cargo
530. of services of goods of infor- B. products
mation
535. designed for optimal efficiency
A. achieve
A. inventory
B. storage
B. manufacturers
C. flow
C. streamlined
D. none of above
D. distributors
531. A rice milling shop, every day mills 7 tons
of rice, the store gets rice from a cooper- 536. Translate:Supply
ative, the amount of rice each time the co-
operative supplies is 70 tons of rice, the
store has a truck that can transport 35
tons of rice at a time. The store’s picking
cycle will be:
A. 1 day A. Levering
B. 3 days B. Supplier

1.1 LOGISTICS 58
537. A is a moveable platform used for

storing, handling, or conveying materials
and packages in warehouses and factories.
NARAYAN CHANGDER
A. is someone who purchases products
or services for use
A. Shipment B. the process of buying or using prod-
ucts or the quantity of goods that people
B. Pallet
buy or use.
C. Delivery
542. Chain supply is the
D. Forklift
A. monitoring of goods and services
538. Warehousing is a part of Logistics
B. coordination and operation of complex
A. Yes goods and services
B. No C. management of the flow of goods and
services
539. ‘ execution of the contract ‘
D. all of the above
A. flow of services
B. supply planning 543. What is the article mainly about?
C. order fulfilment A. types of raw materials
D. none of above B. why companies send invoices
C. how supply chains work
540. What is the purpose of a “proof of de-
livery” document in logistics?What is the D. a cimparision of quality and quantity
purpose of a “proof of delivery” document
in logistics? 544. What are the 7Rs of Logistics (3 correct
answers)
A. Calculate shipping ratesCalculate ship-
ping rates A. Right Quality
B. Verify the weight of goodsVerificar o B. Right Time

peso das mercadorias C. Right Quantity
C. Confirm successful delivery of goods D. Right Condition
to the recipientConfirm successful deliv-
E. Right Packaging
ery of goods to the recipient
D. Determine customs duties and taxes- 545. Question 78:Factors that increase logis-
Determine customs duties and taxes tics costs in Vietnam include:
A. A transportation costs storage costs
541. Consumption is?is someone who pur-
chases products or services for use B. B administrative costs

1.1 LOGISTICS 59
C. Capacity of production and busi- 551. In which country did the first rail trans-
ness enterprises and Logistics service port begin?
providers

A. Australia
D. D all of the above B. France
546. goods moved by vehicle and the system C. United States of America
of transporting them D. England
A. consulting 552. Translate:Quality
B. freight
C. industrial
D. manufacturing
E. passenger
547. A SED form is issued to control certain

exports and compile trade data, and is re-
quired for shipments valued at more than
what amount?
A. 300 A. Quality
B. 500 B. Perfect
C. 7000 553. chute
D. 1000 A. a mechanical belt used to transport
materials
548. You can NOT substitute a degree for work
B. one separate unit
experience
C. a sloped channel through which mate-
A. True rials travel
B. False D. an outline of an object
549. It can be said that Cross-Docking is a 554. Logistics is the part of Supply chain in-
great warehouse solution for businesses volved with the forward and reverse flow
when transferring goods, so are Viet- of
namese businesses currently building their A. Goods
own Cross-Docking distribution centers?
B. Services
A. Have
C. Cash
B. Are not
D. All of these
550. What is production called in English? 555. chest
A. Distribution A. cabinet
B. Transport B. crate
C. Production C. rack
D. Warehousing D. shelf

1.1 LOGISTICS 60
556. shipping rates B. Movement of goods from customers to

A. transport installment suppliers
B. installment transport C. acquisition of goods
C. transportation rates D. none of above
D. sea transport rate 562. One of the elements of forwarding

557. LM Shipments can be? A. Warehouse design
NARAYAN CHANGDER
A. Only Prepaid B. Labor management organization
B. Only COD C. Customs procedures
C. Either Prepaid Or COD D. Order management
D. none of above 563. The conveyor belt so it needs to be
replaced.
558. A four-year degreee warned at colleges
and universities: A. first aid kit
A. Bachelor’s Degree B. malfunctioned
B. supply chain C. slip
C. retailer D. fatalities
D. transportation E. personal protective equipment
559. According to the FCA-Incoterms 2020 de- 564. Moving goods from the producer to the
livery basis conditions, the seller fulfills its distributor is called as
delivery obligation when: A. Downstream
A. Delivery on deck at the port of depar- B. Horizontal stream
ture
C. None of these
B. Deliver the goods to the recipient at
the port of destination D. Upstream
C. Delivery alongside the ship at the port 565. From the picture, what type of trans-
of departure portation is it?
D. Delivered to the carrier designated by
the buyer
560. Which of the following statements is not

a component of 4PL?
A. information
B. supply chain management
C. resource provider A. rail transport
D. Recycling B. land transport
561. What is logistics? C. water transport
A. Movement of goods from supplier to D. Container transport

customer E. Pipeline transportation

1.1 LOGISTICS 61
566. Which lines mostly move in both direc- 571. What are some of the weaknesses of
tions Vietnam’s Logistics industry?

A. Commodity line A. The customs industry does not bring in
much revenue
B. Information flow
B. Bad geographical location limits the
C. Cash flow development of the transport industry
D. All 3 lines C. Still focusing mainly on road transport
567. Which phase of the SC are we referring

D. none of above
when trees are transformed into a table?
A. Supply 572. cooperation
B. Distribution A. suitable
B. liaise
C. Manufacturing
C. liaison
D. Transformation
D. consolidate
568. How many logistics activities are there? 573. Translation:Retailer
A. 9
B. 8
C. 13
D. 15
569. Capacity is? A. Trade

B. Seller
C. Dealer
D. Trader
574. Line representing service level
A. The line represents revenue by service
level
B. A curve showing costs by service level
A. is the maximum amount or number C. There is no correct option
that a unit can hold. D. none of above
B. is the amount that a box can hold.
575. Translation:Supplier
570. ‘ to achieve ‘
A. implement
B. install
C. achieve
D. none of above

1.1 LOGISTICS 62
A. Consumer A. Reduction inventory management.

B. River B. Economic order quantity.
C. Supplier C. Just-in-time logistics.
D. Distributor D. Supply chain management.
576. Question 48 Fill in the blank with the 581. place of destination
appropriate word” is any type of ser-
vice related to transportation, consolida- A. seat on the plane
NARAYAN CHANGDER
tion, storage, loading, packaging or dis- B. destination
tribution of goods as well as consulting
C. space in the warehouse
services. Good consultation related to the
above services including financial customs D. place of origin
issues, purchasing insurance, payment, col-
lecting documents related to goods” 582. crew
A. A transportation business A. stuff
B. B delivery service B. staff
C. C foreign trade operations C. stiff
D. Customs operations D. stoff
577. Post-ownership costsinclude all costs in- 583. Paul is the responsible for overseeing
curred by the firm after the finished prod- all warehouse activities.
uct has reached the end customer.
A. False
B. True
578. A works to create efficient import / D. purchasing manager
export supply chains.
B. analyst 584. The time to give a written notice of
loss or damage by consignee has been ex-
tended from 7 days to days under the
D. customer service manager amended Warsaw Convention (1955).
E. logistics services salesperson A. 10
579. Is the Supply Chain process part of Logis- B. 12
tics? C. 14
A. True
D. 16
B. False
585. By being a part of a shippers association,
580. To reduce inventory management costs, a business can benefit from higher trans-
many companies use a system called portation rates and diseconomies of scale.
which involves carrying only small inven-
tories of parts or merchandise, often only A. True
enough for a few days of operation B. False

1.1 LOGISTICS 63
586. Maintaining one’s supply lines while dis- C. Responding with wonderment and
rupting those of the enemy is a crucial ele- awe
ment of strategy.

D. Creating, Imagining, Innovating
A. military
B. business 592. From the picture, who is the most hand-
some?
C. logistics management
A. teacher
D. production logistics
B. Advisor
587. This feature allows freight to be tendered
C. teacher
directly to carriers, greatly reducing the
time spent scheduling a shipment. D. Person wearing a dark shirt
A. Advanced Tracking
B. Transportation Management Systems
C. Auto-Tender Functionality
D. Shipper Associations
588. Question 50 post-transactional elements

of customer service include
A. A installation warranty repair and
other services
593. keep goods in stock
B. B track the product
C. C resolve complaints A. ship products
D. D all the given options B. process orders

C. store goods in the warehouse
589. The delivery of a damaged product has
D. store clients in the warehouse
A. No change in its value
594. Which logistics industry does this picture
B. A increase in its value belong to?
C. Better demand
D. A decrease in its value
590. A profesional that analyzes and coordi-

nates a company’s supply chain
A. Supplier
B. Logistician
C. Delivery
D. Logistics A. Transport logistics
591. This is not a habit of mind B. Purchasing logistics
A. Persisting C. Warehouse logistics
B. Take irresponsible risks D. Sales logistics

1.1 LOGISTICS 64
595. Which sheet is used by the FEs in order C. Phetkasem Road

to know as to how many shipments are D. Sukhumvit Road
assigned in a day?
A. Seller Sheet 601. haulier
B. Trip Sheet A. carrier
C. Run Sheet B. supplier
D. Consolidated Sheet C. forwarder
NARAYAN CHANGDER
596. Obtaining goods or a service by contract D. road carrier
from an outside supplier is known as?
602. Just-in-time (JIT) is a practice originally
A. Transporting followed in
B. Chain of distribution A. China
C. Sourcing out goods B. America
D. Outsourcing C. Britain
597. services D. Japan
A. store
603. What is one of the strengths of Viet-
B. sale nam’s Logistics industry?
C. service A. Owns many seaports along with inter-
D. services national flights
598. Question 41 Based on the number of air- B. Good ability to compete with FDI enter-
craft seats, aircraft are classified into the prises
following types C. Good quality of human resources
A. A passenger aircraft cargo aircraft D. none of above
mixed aircraft
604. The company sent the client an saying
B. B small aircraft medium aircraft large
that the shipment went out.
aircraft
A. polite
C. C. a and b are correct
D. D. a and b are wrong B. customer
C. update
599. I also work with who I’ve known for
a very long time and I can trust. D. make it right
A. shipment E. order
B. handmade 605. Question 70:To contribute to reducing
C. origin transportation costs in foreign trade, it is
necessary
D. middlemen
A. A chooses the best options for trans-
600. What is Highway No. 2 called? porting import and export goods
A. Phahonyothin Road B. B improve the packaging of imported
B. Mittraphap Road and exported goods

1.1 LOGISTICS 65
C. Research and apply scientific and tech- 609. SYNONYM:ship

nical achievements in international trans- A. send
port

B. dispatch
D. D all the given options
610. floor stock
regarding inventory management? A. a decentralized storage system that
places items along flow paths
A. Enter goods data into the software
B. a second-level balcony used for addi-
B. Export information reporting the quan-
tional storage space
tity of goods in inventory
C. the cost of using a space
C. Forecasting the quantity of raw mate-
rials for the production plan for the last 6 D. inventory that has not yet been placed
months on shelves
D. Control goods in/out of the warehouse 611. Question 60:Which option is not a service
that the delivery person directly receives?
607. Question 77 Which company is in the
top 3 reputable companies in the trans- A. A organizes the transportation of
portation and logistics industry in 2018 in goods within the port station
the forwarding and warehousing group in B. B produces goods
Vietnam?
C. C Organize loading and unloading of
A. A GEMADEPT joint stock company goods
B. B Global Forwarding Joint Stock Com- D. D carries out procedures for receiving
pany and sending goods
C. Saigon New Port Corporation Limited
Company 612. a peron who travels in a vehicle without
driving it or working on it
D. D all three companies above
A. consulting
608. “raw material” means B. freight
C. industrial
D. manufacturing
E. passenger
613. Classified by form, logistics includes:

A. Simple logics, complex logics.
B. . Fast-moving consumer goods log-
ictics (FMCG logictics), automotive logic-
tics, chemical logictics, electronic logic-
A. raw material tics, petroleum logictics (petroleum logic-
B. salad tics)
C. component C. Input logistics, output logistics.
D. addition D. 1PL, 2PL, 3PL, 4PL.

1.1 LOGISTICS 66
614. transportation mean move an item from 620. Vertaal:Quality

one location to another
A. true
B. false
615. supply
A. document
B. chain
NARAYAN CHANGDER
A. Good
C. range
B. Quality
D. vendor
C. Nice
616. He is a engineer. He cares about ma-
chinery. D. Good materials
A. support 621. If a material is needed to finish the pro-
B. delivery duction of a device, to which concept are
we referring to?
C. distribution
D. maintenance A. Distribution
B. Supply chain
617. What is total cost of ownership?
C. Logistics
A. Is an estimate for the cost of an item
that includes all the costs related to the D. Purchasing
procurement and use of the item, includ-
ing disposing of the item after its useful 622. “streamline” means
life
B. It can also help drive cost reductions
in a variety of ways, including product con-
tent substitution, waste reduction, and
lower usage
618. Who says he was born?
A. stream
A. supporter
B. steam
B. Double
C. steamship (ship)
C. Abdulrahman
D. adjust/adjust/clarify
D. Abdul Razzaq
619. The network created amongst differ- 623. Capacity is
ent companies producing, anddistributing A. Determined by raw materials flows
product.
B. The maximum amount of work that an
A. logistics organization is capable of completing in a
B. distribution given period of time.
C. supply chain C. Determined by raw materials flows
D. none of above D. Determined by lean manufacturing

1.1 LOGISTICS 67
624. internal transport A. False

A. railway forwarding B. True

B. international forwarding 630. All of the following plays a role of trans-
C. internal transport portation in marketing except?
D. domestic forwarding A. Ensuring that commodities need for
production are transported to manufac-
625. What types of changes over the past turer
two decades have significantly altered the
size and design of aircraft to handle heavy B. Ensure security of supply
cargo? C. Reduce cost
A. Industrial changes D. Prolonged delivery
B. manufacturing changes 631. Which term refers to the process of man-
C. technological changes aging and controlling the movement of
D. transportation changes goods?Que term refers to the process of
managing and controlling the movement of
626. The morning was to hours late due to goods?
bad weather. A. Stock
A. transportation B. Shipping
B. delivery C. Logistics
C. production D. Transportation
D. manufacturing
632. Process of Appraisal includes activities
627. What are the elements of logistics sys- such as the Superior/leader should obtain-
tem? ing standard staff Appraisal Form, identify
A. transportation the purpose of the appraisal, improving
employee morale, developing talent and
B. inventory management
C. warehousing
A. Increasing quantity of employees
D. all of the above
B. Identifying the purpose of work sched-
628. What is the key to success in the field of ule
logistics? C. Developing revenue for the company
A. flexibility D. Identifying training needs and job
B. computer skills skills
C. people skills 633. Question 66 Fill in the blanks with suit-
D. analytical skills able words “international transport is
a form of transport conducted through the
629. True or false?AnEXPORTis what you be- territory of at least one third country”
lieve or hope will happen.
A. A directly
B. B in transit
C. C unimodal
D. D multimodal

1.1 LOGISTICS 68
634. SYNONYM:train B. Supply Chain Management

A. teach C. Logistics Management
B. organize D. Transportation Management
635. Who says the store is empty?
640. Logisticians work in many industries, es-
A. Abdul Razzaq pecially
B. supporter
A. Delivering
NARAYAN CHANGDER
C. scarce
B. Manufacturing
D. beauty
C. Consuming
636. Logistics management has an English
D. none of above
name that corresponds to which of the fol-
lowing?
641. advantages of air transport
A. Logistics Manage
A. high speed
B. Logistics Organize
B. high costs
C. Logistics Management
D. Logistics Manage and Organize C. slow
D. more risks
637. Question 68 Fill in the blank with the ap-
propriate word “ are all costs related to
642. What percentage of the average product
the process of transporting import and ex-
does Thailand have in logistics costs?
port goods from the first place of dispatch
to the final place of receipt”
A. A transportation costs
B. B costs
C. C reserve costs
D. D transportation costs in foreign trade
638. estimate
A. quote A. 7
B. estimate B. 9
C. prepare C. 13.5
D. supply D. 19
639. The process of planning, implementing 643. logistics is the & of organisa-
and controlling the efficient, cost effective tions.
flow and storage of raw materials, in-
process inventory, finished goods and re- A. coordination, operation, simple
lated information from point of origin to B. coordination, operation, complex
point of consumption for the purpose of
conforming to customers’ requirements. C. coordination, monitoring, simple
A. Inventory Management D. coordination, monitoring, complex

1.1 LOGISTICS 69
644. Kim created a detailed program to speed 648. modern technology

up deliveries. A. arrange

A. quantity B. organise
B. invoice C. estimate
C. supply D. use
D. plan 649. Helen quit her job because she could no
E. assistance longer handle the quick work environment.
A. fast-paced
645. The line represents revenue by service B. logistician
level
C. supply chain
A. Line representing service level
D. industries
B. A curve showing costs by service level
650. When businesses consider the level of
C. There is no correct option service to satisfy customers, they often
D. none of above have to research the characteristics of the
revenue curve according to the level of ser-
646. Question 57 Which option is not a disad- vice. The revenue curve according to ser-
vantage of air transport? vice response level usually takes the form:
A. A low freight charge A. The first stage has a low slope, then
B. B is limited to transporting large and
B. The first stage has a high slope, then
bulky goods
C. C requires large Investment
C. The first stage has a high slope, then
D. D all the given options the slope tends to increase
D. The first stage has a low slope, then
647. Forklift is?Is a vehicle with a pronged de- the slope tends to increase
vice in front for lifting and carrying heavy
loads. 651. The supply chain should
A. Use the same techniques internation-
ally that it uses domestically
B. Use the same techniques internation-
ally that it uses domestically
C. Seek to maximize profits
D. Manage materials/products, informa-
tion, and financials
A. is a moveable platform used for stor- 652. When the vice president wanted a review
ing, handling, or conveying materials and of all production and procedure acivities,
packages in warehouses and factories. he contacted the
B. Is a vehicle with a pronged device in A. supply chain manager

front for lifting and carrying heavy loads. B. logistics software manager

1.1 LOGISTICS 70
C. production manager 656. Meaning of:Distribution inventory

D. purchasing manager
653. Which form of transportation is most

flexible?
NARAYAN CHANGDER
A. Distribution stock
B. Distribution supply system
C. Distribution Stock
A. air transport
D. Divisions enrichment system
B. land transport
657. forwarding charge
C. rail transport
A. forwarding company
D. water transport
B. forwarding agreement
654. Vertaal:Production C. shipping costs
D. forwarding tariff
658. If a Buyer cancels an order and refuses

to accept the shipment, then the shipment
would be in state.
A. RTO
B. RVP
A. Produce
B. production 659. What is strategic sourcing?
A. Development and management of sup-
655. “disadvantage” to plier relationships to acquire goods and
services in a way that aids in achieving the
immediate needs of the business.
B. Estimate of the cost of an item that in-
cludes all the costs related to the procure-
ment and use of the item, including dispos-
ing of the item after its useful life.
C. Management functions that support
the complete cycle of material flow
A. seller
D. comprehensive financial analysis over
B. supplier the entire life cycle of a capital purchase.
C. wada
660. Competitive advantage can be created
D. object and achieved by logistics managers by:

1.1 LOGISTICS 71
A. cost advantage B. Raw material source Product manufac-

B. value advantage turing plants, warehouses, transport vehi-
cles, retailers

C. quality
C. Raw material source Product manufac-
D. Cost and cost advantages
turing plants, warehouses, wholesalers,
661. Question 58 Which option is not an ad- retailers, consumers
vantage of transport by car? D. Raw material source Product manufac-
A. A has high flexibility and mobility turing plants, warehouses, delivery vehi-
B. B transportation speed is quite high cles, wholesalers, retailers, consumers.
C. C invest in building less expensive fa- 665. What is another name for an air waybill?
cilities
A. Air consignment note
D. D low freight rates
B. Air consignee note
662. Export is?
C. Air carrier’s note
D. Air entitlement’s note
666. True or false?A CUSTOMER SERVICEis

the way in which a business treats its cus-
tomers. It is also the department in a com-
A. goods is to send them to a different
pany that deals with customers issues and
country in order to be sold there.
complaints.
B. goods is to bring them from a different
country in order to be sold.
663. Translation:Raw materials
A. Supplies
A. False
B. Materials
B. True
C. Supply
D. Raw materials 667. A person or company that provides prod-
ucts that people want or need is a
664. Which statement most accurately de-
scribes the components of logistics man- A. supplier
agement? B. cargo
A. Manufacturing plants, manufacturers,
C. store
wholesalers, transport vehicles, ware-
houses, consumers. D. none of above

1.1 LOGISTICS 72
668. True or false?DELIVERYis a complete list 674. An is a request for a company to

of materials or products in stock. make goods for you, or to send them to
you.
NARAYAN CHANGDER
A. False
B. True A. Ship
669. LM is used for delivering orders to B. Order
A. Seller C. Shipment
B. Buyer D. Deliver
670. ‘ scheduling ‘ 675. The entire manufacturing process is man-

A. management aged by the
B. planning A. supply chain manager
C. execution B. production manager
D. none of above C. warehouse operations manager
D. transportation manager
671. Pull strategies are based on
A. current demand 676. ‘ meet the requirements ‘
B. safety stocks and lead times A. fleet management
C. things when they are needed B. meet the requirements
D. estimated future demand C. integrating function
672. The plan is approved and passed to the D. none of above

analysts to prepare and implement the
manufacturing process 677. The business imports and sells rugs.
A. Suppliers to Manufacturing A. shipment
B. Sales to Marketing B. inventory
C. Re-order process to Purchasing C. hand-made
D. Business unit manager to Analysts D. supply chain
673. reverse logistics 678. Logistics originates from

A. Consumer Logistics A. military sphere
B. Global Logistics B. business sphere
C. Reverse Logistics C. transportation sphere
D. Logistics Engineering D. trade sphere

1.1 LOGISTICS 73
679. An is an unplanned event that results 683. Question 52 Which option is not a pre-
in damage or injury transaction element of customer service?

A. A installation warranty repair and
other services
B. B introduces services to customers
C. C develop a customer service policy
D. D organizes the implementation appa-
ratus
684. ‘ supply chain ‘

A. delivering goods
A. Accident B. supply chain
B. injury C. storage of goods

D. none of above
680. to exchange one system of weights and
measures for another 685. oversee
A. inch A. direct
B. monitor
B. ton
C. oversee
C. convert
D. prepare
D. kilogram
E. volume weight 686. Logistics is the art and science of manag-
ing and controlling the flow of (more
681. WHAT IS LOGISTICS? then 1 correct option)
A. products
A. The administration of supply chain
management B. services
B. science of the client C. people
C. The process of documentation of a D. information
product E. energy
D. none of above 687. What are the limitations that prevent the
Cross-Docking model from being applied in
682. When beer companies sell bottled beer,
Vietnam?
they always have a policy to recover
empty bottles for the next production pro- A. High initial investment costs
cess. Those companies are implementing: B. High operating costs
A. Input logistics C. Labor costs are high
B. Output logistics D. The dependence between each link is
so great that goods delivery activities can
C. Reverse logistics
break down when one step in the supply
D. Company logistics chain has a problem.

1.1 LOGISTICS 74
688. What profession does the logistics pro- 692. A is someone who transports food or
fession come from? drink from one place to another.
NARAYAN CHANGDER
A. nurse
A. food distributor
B. policeman
B. Distributor
C. soldier C. Food delivery
D. teacher D. Delivery
689. Question 80:By 2021, the scale of Viet- 693. Inadequate warehousing would be a
namese logistics enterprises will mainly problem of
be: A. Distribution
A. A 90% of businesses have registered B. Outsourcing
capital of less than 10 billion VND C. Supply chain operations
B. B 80% of businesses have registered D. All the above
capital of less than 10 billion VND
694. Question 69 Which option is not included
C. C 70% Enterprises with registered cap-
in transportation costs?
ital of less than 10 billion VND
A. A freight charge
D. D 60% of enterprises have registered
capital below B. B loading and unloading costs
C. C raw material costs
690. Question 72:Considering the type of hu- D. D costs of preserving goods during
man resource services, Logistics in Viet- transportation
nam is focusing mainly on the field of
transporting goods by air (according to the 695. cargo
2021 logistics report). A. freight
A. A sea route B. lorry
B. B railway C. goods
C. C road D. transport
D. D airway E. plane
696. “barcode” to
691. supplier/vendor
A. debt collector
B. supplier
C. warehouseman
D. carrier

1.1 LOGISTICS 75
A. zip code A. Consular invoice; consulate; language

B. barcode B. Consular invoice; government; lan-

C. restaurant guage
D. stocks C. Certificate of origin; consulate; lan-

guage
697. destroyed, damaged D. Certificate of origin; government; lan-
A. bad guage
B. damaged 701. Inventory
C. destroy A. Warehouse
D. down B. Inventory
698. True or false? A LABELis a document that C. Supplier
itemizes the materials in a shipment and D. Material
gives a description of packaging and mea-
surements for each package. 702. Parts you need to construct something
A. components
B. raw materials
C. clients
D. supply chain
703. Select all the options that are services

A. True
A. Mobile Phone
B. False
B. Car Wash
699. “link” to
C. Hair Cut
D. Watch
E. korean drama measurin g
704. Reducing production costs, which of the

following is not
A. Finding cheaper labor
A. link B. Finding cheaper sources of raw mate-
rials
B. chain
C. Using machinery to increase produc-
C. delivery tion volume
D. wholesaler D. Reducing quality and quantity in pro-
700. Certain nations require a for customs, duction
statistical, and other purposes, and it must 705. We have to our clients about the qual-
be obtained from the of the country to ity of service.
which the goods are being shipped and
usually must be prepared in the of that A. make sure
country. B. provide

1.1 LOGISTICS 76
C. Circle thread C. A bill or statement requesting payment

D. maintain for goods or services An invoice or state-
ment requesting payment for goods or
706. What does SCM mean? services
A. Supply chain management D. A contract between manufacturers
and retailersUm contrato entre fabri-
B. Market information management
cantes e retalhistas
C. Logistics system management
711. What types of waste cause disruption to
NARAYAN CHANGDER
D. Logistics strategy production and supply processes?
707. When a person is driving a car, he sees A. Waste due to inventory
a woman and does not look to the right or B. Waste caused by repairing and dis-
left carding damaged products
A. Majed C. Wasted by waiting
B. Faisal D. Waste due to transportation.
C. scarce 712. The oversees all buying activities for
D. Double the company.
708. The correlation between customer sat-
isfaction rate and revenue and costs of
a business is shown in the following C. production manager
table:From a financial perspective, busi- D. purchasing manager
nesses should: E. warehouse operations manager
A. Satisfy 95% of customers
713. I’m here (on behalf of) my company.
B. Satisfy all customers
A. in the name
C. Satisfy 90% of customers
B. by the name
D. Satisfy 99% of customers C. on behalf of
709. provide D. in charge of
A. supply 714. A is an individual or organization that
B. provide; deliver makes products available for use or sale.
C. recycle
D. estimate
710. What is an “invoice” in logistics?What is

an “invoice” in logistics?
A. A document used for tracking ship-
ment A document used for tracking ship-
A. Supply
ments
B. Supplier
B. An agreement between carriers and
shippersUm acordo entre transporta- C. Deliver
dores e expedidores D. Delivery

1.1 LOGISTICS 77
715. the process of buying or using products

A. consumption

B. lead time
C. long run
D. lot size
E. short run A. Supply
716. FE would need to enter PIN in order to B. Supplier

login to the App for doing LM deliveries.
721. A profesional specialist who analyses
A. True and coordinates a company’s supply chain:
B. False A. Bachelor’s Degree
C. Can’t Say B. logistician
D. May Be C. director
D. employee
717. The main branches of Logistics include:
A. Physical distribution and purchas- 722. The use of information technology to au-
ing/material management tomate business transactions is known as
B. Physical distribution and market-

ing/sales A. Computer integrated manufacturing
B. E-Commerce
C. Marketing/sales and auditing
C. POS
D. none of above
D. A. Management information systems
718. Attendance will be
723. The morning was two hours late due
A. not taken. Ever. to bad weather.
B. essential for class success A. supply
C. optional B. quality
D. unimportant C. delivery
D. manufacture
719. The way goods move through the supply
chain is called 724. what of define “Transportation”
A. Supply Chain A. rental car
B. Suppliers B. transfer of goods
C. Logistics C. Taxi / Grab
D. Transport D. public transport
720. Translate:Supplier 725. Store is?

1.1 LOGISTICS 78
B. Expectation
C. Expect
D. Exportation
729. delivery chain

A. supply chain
A. Materials is to set them in a ware- B. shipping costs
NARAYAN CHANGDER
house or other storage facility for future C. transport tariff
use.
D. destination of delivery
B. something is to transport it via carrier
either by land, see, or air. 730. When the finished product is produced
Where will the products be stored?
726. Translation:Send
A. DC Distribution Center
B. warehouse
C. warehouse
D. All correct.
731. The purpose of supply chain management

A. Ship is
B. Shipment A. Improve quality of a product
727. Customer satisfaction B. Provide customer satisfaction
A. Procurement C. Integrating supply and demand man-

agement
B. Consumers Origin
D. Increase production
C. Customers Satisfaction
D. Customers Satisfactions 732. A religious personality comes out during
the break
728. An is what you believe or hope will
A. beauty
happen
B. Faisal
C. Abdulrahman
D. Double
733. The area of logistics that involves bring-

ing goods back to the manufacturer be-
cause of defects or for recycling
A. Reverse logistics
B. Inbound logistics
C. Outbound logistics
A. Export D. Materials handiling

1.1 LOGISTICS 79
734. Logistics grew from during world war 739. The role of transportation in marketing
II includes all the following EXCEPT

A. Airforce A. Physical Supply of Products
B. Commerce B. Specialization
C. Military C. Increase in Price
D. None of these D. Mobility of Labor and Capital
735. Question 47 includes the basis for calcu- 740. Which of the following statements is cor-
lating air freight charges rect
A. A weight of the goods A. Sourcing → Inbound logistics → fin-
B. B volume of the cargo ished products → Outbound logistics →
retail
C. C value of the goods
B. Sourcing → outbound logistics → fin-
D. D all the given options ished products → Inbound logistics → re-
tail
736. domestic freight forwarding
C. Sourcing → finished products → Out-
A. international forwarding
bound logistics →Inbound Logistics→ re-
B. internal transport tail
C. domestic forwarding D. Sourcing → finished products → In-
D. packing and packaging department bound logistics → Outbound logistics →
Retail
737. materials that are purchased by a com-
pany to be processed or manufactured 741. Supply chain is concerned with movement
and integration of supply chain activities
A. consignment
A. True
B. raw materials
B. False
C. inventory
D. work in process 742. Is it necessary to close the Run Sheet
post visiting of the FE to hub after com-
E. distribution inventory
pletion of deliveries?
738. “supply chain” means A. Yes
B. No
C. May be
D. Can’t Say
743. When you have a large of new stock,

what transportation do you use?
A. Wholesale A. shipment
B. supply chain B. origin
C. supplier C. inventory
D. raw chain D. showroom

1.1 LOGISTICS 80
744. A business orders a coal supplier with a a certain period of time. To achieve the
monthly demand of 150 tons, while the lowest overall cost
supplier can only supply 30 tons at a time,
the business’s pickup cycle will be: 749. Activities associated with storing and
physically distribution the products to the
A. 5 days
buyers are included in which logistics
B. 6 days
A. Inbound
C. 7 days
B. Outbound
NARAYAN CHANGDER
D. 8 days
C. Abel
745. Logistics management is a response to D. 4PL
what?
A. customer needs 750. Profit-making businesses:
B. Requirements of raw material sources A. goods
C. warehouse needs B. warehouses
D. Industry needs C. degrees
746. Which of the following is NOT a typical D. industries

supply chain member?
751. Does Muthanna love?
A. Retailer
A. Yes
B. Wholesaler
B. no
C. Customer
D. Producer 752. ‘ storage of goods ‘
A. storage of goods
747. Which of the following modes of trans-
port is best suited for carrying light, small B. coordinating goods
and valuable items quickly over long dis- C. sale of goods
tances?
D. none of above
A. Pipeline
B. Sea transport 753. Just in Time
C. Air Transport A. Just in time
D. Road Transport B. Just in time for the car
C. Just in time for the car
748. The most accurate meaning of “logistics”
A. Activities in transporting goods D. Just in time
B. Activities that move Storing goods, ma- 754. I need to some documents for the
terials courier.
C. Activities that move Store products, A. plan
materials, raw materials, documents for
B. quote
a certain period of time.
D. Activities that move Store products, C. prepare
materials, raw materials, documents for D. send

1.1 LOGISTICS 81
755. True of false?To SHIPsomething is to 760. Who paralyzes laptops?

transport it via carrier either by land, see, A. Alaa
or air.

B. Bassam
C. beauty
D. synonym
761. Reverse logistics deals with moving the
product from the point of consumption to
the point of origin. A product intended for
a sale may be returned by the customer
due to a defect or product recall
A. True
A. True B. False
B. False
762. The was satisfied after receiving a
756. truck refund.
A. lorry A. polite
B. truck B. customer
C. HCV C. update
D. none of above D. make it right
E. order
757. expectations:
763. Logistics is the bridge between the:
A. opinions
A. production and market
B. expectations
B. elaboration and distribution
C. services
C. raw material and semi finished goods
D. customers
D. none of above
758. Fees with an image of the receipt up-
764. materials that have been processed in
loaded are due
some way, but are not finished
A. by end of year
A. consignment
B. by end of semester
B. raw materials
C. yesterday
C. inventory
D. before I get my materials D. work in process
759. = E. distribution inventory
A. add 765. Who is tough at work?
B. subtract A. scarce
C. multiplied by B. synonym
D. divided by C. beauty
E. equals D. Abdulrahman

1.1 LOGISTICS 82
766. The entire manufacturing process is man- B. A buyer may not reject the goods or
aged by the cancel the contract unless the nonconfor-
A. transportation manager mity constitutes a fundamental breach of
contract.
C. A seller may not reject the goods or
C. production manager cancel the contract unless the conformity
D. purchasing manager constitutes a fundamental breach of con-
E. warehouse operations manager tract.
NARAYAN CHANGDER
D. A seller may not reject the goods or
767. The stages of logistics are:
cancel the contract unless the nonconfor-
A. Logistics distribution, logistics system, mity constitutes a fundamental breach of
supply chain management contract.
B. Distribution logictics, supply chain
770. Question 67 of the following statements
management, system logictics.
Which statement is wrong?
C. Logictics system, supply chain man-
A. An international transport ensures the
agement, logic distribution
transport of ever-increasing volumes of
D. Logistics system, logistics distribution, goods in international trade
supply chain management
B. B The development of international
768. logistics work process Which is the most transport contributes to changing the
correct? structure of goods in international trade
A. Products and services-Procurement C. The development of international
of raw materials-Movement from origin- transport contributes to changes in mar-
End consumers-Logistics service strategy- ket structure in international trade
Timely and efficient D. D international transportation makes
B. Procurement of raw materials- international trade activities increasingly
products and services-movement from less developed
origin-end consumers-logistics service
strategies-timely and efficient 771. This provides coverage against physical
damage or loss of goods during shipping,
C. End consumers-Products and services-
whether by land, sea or air or even during
Movement from origin-Procurement of
storage.
raw materials-Logistics service strategy-
Timely and efficient A. Leverage
D. Movement from origin-products B. Insurance
and services-procurement of raw C. Will
materials-end consumers-logistics ser-
vice strategies-timely and efficient D. Bill of Lading
769. The CISG Convention claims that in accor- 772. as planned

dance with the perfect tender rule: A. with time
A. A buyer may not reject the goods or B. in schedule
cancel the contract unless the conformity
constitutes a fundamental breach of con- C. on time
tract. D. on schedule

1.1 LOGISTICS 83
773. service provider to customers before, 778. Design work processes and office equip-
during and after purchase ment that are suitable for workers’ phys-
iology. Is it related to any science?

A. Product Management
B. purchasing manager A. economics
C. customer service B. engineering
D. there is no correct answer C. Ergonomics
774. Who is a logistician? D. Social Sciences and Psychology
A. This is a loader, carrier, in General, 779. A third-party logistics firm may be de-
anyone who delivers from point A to point fined as
B.
A. A firm that owns trucks and ware-
B. The logistician is responsible for the ef-
houses and provides computer support.
ficiency of any flows, goods, information,
and even people B. An outsource service.
C. This is a person who controls how C. A firm that owns trucks and ware-
work is going in the warehouse, in the houses.
fleet or in the port
D. An external supplier that performs all
D. none of above or part of a company’s logistics function
775. What is the term for the process of mov- 780. Acquisition costs are the initial costsas-
ing goods between different modes of sociated with the purchase of materials,
transportation (e.g., truck to ship)?What products, and services.
is the term for the process of moving
goods between different modes of trans- A. True
portation (e.g., truck to ship)? B. False
A. Multimodal transportation
781. In what year did the term logistics first
B. International distribution
appear?
C. Warehousing
A. 1799
D. Freight consolidation
B. 1689
776. Which of the following information sys-
C. 1899
tems is not used in managing Logistics ac-
tivities? D. 1779
A. Office Automation System (OAS)
782. A encompasses all activities associ-
B. Communication system (CS) ated with the flow and transformation of
C. Knowledge Management System goods from through to the end-user, as
(KMS) well as the associated information flows
D. Enterprise Systems (ES) A. Supply chain
777. SYNONYM:purchasing B. Warehouse

A. shopping C. Production line
B. selling D. Marketing channel

1.1 LOGISTICS 84
783. Typical 2PLs would be shipping lines B. freight

which do not own, lease or charter their C. industrial
ships; airlines which own, charter their
planes and truck companies which own or D. manufacturing
lease their trucks. E. passenger
A. True 787. Anette called the when she needed
B. False assistance with technology tools.
NARAYAN CHANGDER
for third-party logistics (3PL)? B. logistics software manager
A. Logistics operations and logistics ser- C. production manager
vice providers for a single activity in the D. purchasing manager
supply chain to meet the needs of ship-
pers
B. Providing logistics services to major lo- 788. is the maximum amount or number
gistics providers that a unit can hold.
C. is the person who, on behalf of the
shipper, organizes and manages logistics
services for each functional department
D. is a logistics activity for prod-
uct/goods owners to organize and imple-
ment themselves to meet the needs of A. Amount
their business. B. Capacity
785. relating to the production of goods, espe- C. How much

cially in a factory setting D. none of above
A. consulting 789. “A network of manufacturers and service
B. freight providers that work together to convert
and move goods from the raw materials
C. industrial
stage through to the end user” is the def-
D. manufacturing inition of
E. passenger A. Operations management
786. the process or business of making goods B. Operations function
in large amounts in a factory C. Service operations
A. consulting D. Supply chain

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PRACTICE BOOK» NOT FOR SALE

DESIGNED FOR SURE SUCCESS

JAI SHREE RAM

PRACTICE BOOK» NOT FOR SALE

It is my deepest gratitude and warmest

To my mother JOYTSNA CHANGDER

who has been a constant source of Knowledge and in-

The aim of this publication is to sup-

PRACTICE BOOK» NOT FOR SALE

PRACTICE BOOK» NOT FOR SALE

C. The father picked up the child and went A. 4

7. D 8. A 9. A 10. A 11. B 12. B 13. D 14. B 14. C 14. D 15. B

B. Warehousing A. The first stage has a low slope, then

PRACTICE BOOK» NOT FOR SALE

46. Creating added value D. make it right

PRACTICE BOOK» NOT FOR SALE

50. When applying cross-docking:

56. Logistics B. suppliers

PRACTICE BOOK» NOT FOR SALE

71. What is logistics? A. Palette

D. Does not involve customer service or C. retailer

78. The order of activities that make up the A. Consumer

E. short run C. invoice

78. C 79. A 80. D 81. E 82. B 83. C 84. D 85. A 86. B

PRACTICE BOOK» NOT FOR SALE

93. the period of time from when a customer

97. ‘ forward and reverse flow ‘ B. the customer

100. True or false? To DELIVERsomething is to A. advice

106. In what form is Cross-Docking carried out

A. True B. The third Logistics unit will collect ex-

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107. extensive D. None of the above

PRACTICE BOOK» NOT FOR SALE

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123. From the picture, who looks the most ex-

A. The quantity of goods A needs to re-

120. A is a written or spoken statement

121. What does ‘management’ mean?

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PRACTICE BOOK» NOT FOR SALE

D. suggested retail price

129. The act of obtaining or buying goods and

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132. is the degree or grade of a product or 137. “component” means

134. For my fee I will get

140. The role of a is similar to that of a

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B. Forwarder; carrier 145. What is request for proposal?

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144. Meaning of:Production D. Distribution

148. What does “SKU” stand for in logis-

149. Question 62 Fill in the blank with the ap-

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B. B ship 154. raw material suppliers

A. truck C. Smart reporting system

153. what is the function of transportation

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