OFFICIAL

Assessment Task 1

Assessment title: Short Answers Questions

Assessment method: Questioning

Unit information
Course name: CHC33021 – Certificate III in Individual Support
Unit of competency:
 CHCCOM005 – Communicate and work in health or community Services
 CHCDIV001- Work with diverse people

Assessment information for student

Task number: 2 Of 3
Due date: If date in Gordon Online, check box: ✘
Where assessment will take place:
Students will commence and complete this assessment in their own time/place and upload the document on G

Time available to complete this assessment: As per the given due date.
If Questioning, state number of questions: 25

Assessment requirements
You are required to answer and satisfactorily pass ALL 18 questions of this assessment task
in order to be deemed satisfactory against this assessment task, which will contribute to the
overall competent outcome of this unit.

Specific assessment requirements (if any)

N/A

The Performance and Knowledge skills you must demonstrate

 Identify and reflect on own social and cultural perspectives and biases
 Recognise ways to improve own self and social awareness.
 Appreciate diversity and inclusiveness, and their benefits in professional relationships.
 Communicate with people from diverse backgrounds and situations by using various
communication resources including interpreters and translators.
 Promote understanding across diverse groups by identifying and resolving
communication issues.

TED TP 14.01 Page 1 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

 Identify concepts of cultural awareness, cultural safety and cultural competence and how
these impact different work personnel.
 understand meanings of various diversity concepts including social, political, cultural and
economic diversity.
 Discern one’s own culture from others and reflect positively towards different people and
groups
 Consider legal and ethical considerations while working with diverse people and the
consequences of breaching discrimination or human rights law involving age, disability,
racial, sex, human rights diversity
 Identify the rights and responsibilities of workers, employers and clients including the
penalties on violating discrimination laws.
 Differentiate key areas of diversity and their characteristics, including culture, race,
ethnicity, disability, religious or spiritual beliefs, gender, including transgender, intersex,
generational, sexual orientation.
 Understand the culture of Australia’s Aboriginal and/or Torres Strait Islanders.
 Gain knowledge of social, political and economic issues and how these impact on
Australia’s Aboriginal and/or Torres Strait Islanders and their engagement with health
services.
 Appreciate protective factors, physical, mental and emotional health needs of
marginalised people.
 Understand how the changing diversity practices in Australia impact on their personal
behaviour, interpersonal relationships, perception and social expectations of others.

Your assessor will provide these resources

Access to CHCDIV001 unit via Gordon Online, Internet and computer access on campus,
the assessment task document, Individual Support in Australia Textbook via library loan.

You (the learner) will need to provide these resources

Provide Internet, Computer/laptop, the assessment task document, Individual Support in
Australia Textbook (purchase or loan)

Plagiarism
The Gordon maintains its training integrity and has processes in place to identify plagiarism.
Where a student uses material from other authors, the original source must be referenced.
Penalties apply for substantiated cases of plagiarism; penalties may include recording a Not
Satisfactory result for the assessment and may result in a Fail being recorded against the
specific unit linked to the plagiarism.

Requirements of this assessment task

TED TP 14.01 Page 2 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

Satisfacto
Assessment Questions
ry
Yes No
1
A. Identify the political differences that exist in Australia. Give two
(2) examples, then describe how each example affects how we
live or work.

B. Identify the social differences that exist in Australia. Give two (2)
examples then, describe how each example affects how we live
or work.

C. Identify the economic differences that exist in Australia. Give

two (2) examples, then describe how each example affects how
we live or work.

Diversity Example of difference How this difference affects

how we live or work
Political

Political

Social

Social

Economic

Economic

2 Give three (3) positive examples of how Australia has changed over the
last century as a result of diversity.

Example 1
Example2
Example 3

TED TP 14.01 Page 3 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

3 List two (2) social issues, two (2) political issues and two (2) economic
issues that Indigenous Australians face today.
Please provide reference sources of your information.

References
Social Issues 1
Social Issue 2
Political issue 1
Political issue 2
Economic issue 1
Economic issue 2

4 Explain how the nature and structure of aged care services in Australia
may not be suitable or appropriate for Indigenous Australians. Give two
(2) examples.

Examples 1

Example 2

5 Diversity can be defined as “many differences”. For each form of

diversity listed below, give three (3) examples of the differences that
exist within each.

Race
Culture/Ethnicity
Religion/Spiritual
belief

TED TP 14.01 Page 4 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

Disability
Gender
Sexual orientation
Generation

6 Briefly explain the concept of the terms listed in the table below.
Provide one (1) example of how you can apply each concept in your
work role.

Term What it means Example of how it can be

applied
Cultural
awareness

Cultural
safety

Cultural
Competency

7 Name four (4) features of your own culture (language, customs, social
attitudes, family structure, etc.) and explain how they might impact on
someone from a different cultural background.

8 List six (6) ways that aged care workplaces can promote cultural safety
and inclusiveness.

1
2
3
4

TED TP 14.01 Page 5 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

5
6

9 Name five (5) pieces of information about a person that can help you
provide culturally appropriate support.

1
2
3
4
5

10 List four (4) ways that discrimination on the basis of age, gender, race
or disability can have a negative impact on a person.

1
2
3
4

11 Provide a brief explanation (30-50 words) of the relationship between

human needs and human rights.

12 Referring to the Universal Declaration of Human Rights, list the human

right defined under the following articles.

Article 6

Article 13.2

Article 15.1

Article 21.2

TED TP 14.01 Page 6 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

13 For each of the following roles, list one (1) right and one (1)
responsibility each role has in relation to diversity in the workplace.

ROLE RIGHTS RESPONSABILITIES

Worker
Employers
Clients

14 List four (4) communication difficulties that might arise in the workplace
as a result of diversity.

1
2
3
4

15 Are the following statements about cross cultural communication TRUE

or FALSE? Type your answer in the box beside each statement

Statements True or
False
A Speaking slowly and clearly is a simple strategy for
effective cross-cultural communication.
B Speaking more loudly than usual will help the person
understand if they don’t speak the same language as
you.
C Aged care workers should avoid jargon and technical
medical terms when talking to clients from different
cultural backgrounds.
D If the person does not understand you, you should
repeat the information several times and they will
eventually understand.
E Learning a few words in the client’s first language may
help you provide support.
F Using communication aids such as cue cards, pictures

TED TP 14.01 Page 7 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

and demonstrations where necessary is a simple

strategy for effective cross-cultural communication.
G Bilingual relatives, friends and colleagues should never
be used to interpret.

16 Below are two (2) scenarios. Give an example of why this scenario
might have occurred as a result of diversity. Then provide a strategy for
providing appropriate support.

Scenario What may have Strategies for

contributed to this support
scenario
Maureen refuses to sign
her Service agreement
and walks away from
the assessment
interview.
Mary does not want
John to assist her with
showering and
dressing.

17 If a service provider, employer or individual acts in a way that breaches

a person’s rights, explain (in 30 – 50 words) what is the appropriate
action to take.

18
Reflective Exercise

Think about a work colleague, fellow student, friend, neighbour or

acquaintance that is different to yourself. This person may have a
different cultural background, speak a different language, dress
differently, have a disability or complex health issue, come from a
different socio-economic background, be much older or younger than
you or be a different gender or sexual orientation to you.

TED TP 14.01 Page 8 of 9 Date updated: 26/02/2024

OFFICIAL
 OFFICIAL
Assessment Task 1

Reflect on how you feel about this person and their differences to your
own life. Complete the following questions honestly.
Your answers should be a total of 200-300 words.

A. Describe the person’s diversity.

B. Describe your own (honest) feelings about the person’s diversity.
C. Evaluate your feelings: are they positive or negative? Why?
D. Do your feelings have any influence on how you treat this person or
how you behave around this person?
E. As aged care worker, what might you need to consider when caring
for this person if they were a client of your service?

TED TP 14.01 Page 9 of 9 Date updated: 26/02/2024

OFFICIAL