Abdullah Saud

abdlhsaud@gmail.com | +91 7983029296 | Bengaluru, Karnataka | LinkedIn

EXPERIENCE
Upscale.ai Dec 2020 – Present
Software Development Engineer - II (Founding Team Member) Bengaluru

● Pioneered the development of a Sales engagement platform in a fast-paced environment using Agile methodology,
the latest technology stack and user-centred design principles; grew user base by 500% within the first year.
● Developed complete life cycle solutions for the application using RESTful web services and designed database
schema (relational and non-relational) which lowered the infrastructure cost by 3 times.
● Implemented Serverless functions in coordination with AWS services (Lambda, DynamoDB, S3, CloudFront) to
automate system scalability.
● Chaired the first major effort to A/B test the company's CRM integration and optimised the functionality for
customer acquisition; resulting in a 7.5% increase in conversions.
● Designed and developed robust, scalable integrations for top CRMs including HubSpot, Salesforce, and
Zoho; achieved higher lead conversion rates as a result.
● Integrated third-party Communication tools into the application (Gmail, Outlook, Office 365, Twilio) and
Plugins (LinkedIn, Slack) which resulted in a 38% increase in customer conversions and a $25K reduction in
annual infrastructure costs.
● Collaborated with cross-functional teams to manage the implementation of automated testing and code quality
checks; decreased software development time by 30%, and minimised code errors by 50%.
● Engineered and executed strategies for continuous integration and delivery which reduced the software
release cycle from 4 weeks to 1 week.

Keywords: Javascript, Node.JS, Lambda, Amazon Web Services (AWS), CloudFront, S3, Serverless,
DynamoDB, MongoDB, RDS, Agile, CI/CD, Microservices, Kafka, Kubernetes, GitLab.

Nineleaps Jan 2019 – Dec 2020

Software Engineer Bengaluru

● Expedited the overhaul of legacy source code for two production applications, resulting in a 35% reduction in
run-time performance and increased usability.
● Drove implementation of ElasticSearch to optimise search results, achieving an impressive 65% performance boost
in search functionality.
● Customized database schema and restructured REST APIs which decreased query response time to 1/3rd.
● Deployed comprehensive end-to-end test automation for the software system, utilizing xUnit and achieving a
remarkable 70% increase in testing efficiency and 90% improvement in testing accuracy.
● Launched a quality assurance process to reduce production issues by 30% through code reviews, continuous testing,
feedback analysis, and software integration management.
● Directed the integration of Mailchimp into the application, resulting in a 60% improvement in email campaign
effectiveness, and a 35% improvement in user retention.
● Spearheaded redevelopment of internal tracking system in use by 400 employees, resulting in 20+ new features,
reduction of 20% in save/load time and 15% operation time.

Keywords: C#, .NET, Entity Framework, SQL Server, TDD, RESTful APIs, MVC, WCF, Web API, LINQ, Node.JS,
Microsoft Azure, IIS, PostgreSQL, xUnit, SQL, ElasticSearch, Git.
EDUCATION

Bachelor of Technology in Computer Science, Graphic Era University, Dehradun Jul 2019
AISCEE, Saint Pauls School, Rampur Mar 2015

SKILLS
● Technical Skills: Javascript, Node.JS, C#, ASP.NET, MVC, WCF, SQL, Postgres, AWS, SQL Server, MongoDB,
Version Control.