ORGANIZATION AND

MANAGEMENT
FUNCTIONS, ROLES AND SKILLS
OF A MANAGER
 MANAGER
- is responsible for planning and directing the work of group of
individuals, monitoring their performance and taking
corrective action when necessary for the accomplishment of
organizational goals and objectives.

- a person responsible for controlling or administering all or

part of a company or similar organization
 TYPES OF MANAGERS
1. First-line Managers
- are the lowest level of management and manage the
work of non managerial employees.

1. Middle Managers
- manage the work of first-line managers

1. Top Managers
- are responsible for making organization-wide
decisions and establishing plans and goals that affect
the entire organization
 ROLES OF A MANAGER
Mintzberg’s Management Roles Approach
1. Interpersonal roles
- figurehead, leader, liaison

1. Informational roles
- monitor, disseminator, spokesperson

1. Decisional roles
- entrepreneur, disturbance handler, resource allocator,
negotiator
 CHALLENGES FOR MANAGER
1. Cultural diversity
2. Social responsiveness
3. Ethical and moral obligations