Key Performance Indicators - Quality Department

Date Week No. Technical Queries NCR's

18-Dec 1 5 2
25-Dec 2 5 4
1-Jan 3 6 5
8-Jan 4 6 5
15-Jan 5 8 7
22-Jan 6 10 9

Key Performance Indicator Tracker

Quantity of potential Improvements Observed

12

10

Week Number

Technical Queries NCR's ITP's 10% Material Check

Date Area Improvement Identified

18-Dec ITP Subject Matter experts need to be identified to help create ITPs- Delay in
18-Dec 10% Material Check MIR AW05866 - Pipe spools 545 without end caps- internal pipe rus
18-Dec NCR
18-Dec TQ
18-Dec TQ
18-Dec Stores
18-Dec Stores
18-Dec Stores
s - Quality Department

ITP's 10% Material Check

1 3
2 4
3 4
5 6
5 7
6 8

ndicator Tracker

Number

ITP's 10% Material Check

ent Identified Severity Score

fied to help create ITPs- Delay in completion 80
thout end caps- internal pipe rust noted 50