To apply for this position, please send resumes to Keisha.Echols@auhcc.

com
KEISHA ECHOLS, SHRM-CP, PHR, MBA | DIRECTOR OF EDUCATION & HUMAN RESOURCES
THE HOTEL AT AUBURN UNIVERSITY & DIXON CONFERENCE CENTER
241 S. COLLEGE STREET, AUBURN, AL 36830

JOB DESCRIPTION

POSITON: Human Resources Manager

Status: Exempt

Reports to: Director of Human Resources

PURPOSE OF POSITION:
Assists and ensures the efficient administration and management of the Human Resources function to include recruiting,
training, wage/benefit administration, compliance with statutory requirement, the execution of employee relation activities,
administers employee benefit programs, workers’ compensation, and leave of absence, administrative support to HR, to
include correspondence, record keeping, file maintenance, HRIS entry, and ensure compliance with federal and state
regulations. To provide each department with the personnel, guidance, and support necessary to achieve their customer
service and business objectives.

ESSENTIAL JOB FUNCTIONS:

Responsibilities:
1. Administers health and welfare plans including enrollments and terminations. Processes required documents
through payroll and insurance providers to ensure accurate record keeping and proper deductions. Serves as the
Cobra Administrator for Hotel.
2. Ensure employees gain an understanding of benefit plans and enrollment provisions. Counsels employees (and
potential employees/applicants) on plan provisions so that individuals can informed benefit decisions.
3. Manages annual open enrollment period each year. Arranges for distribution of materials from carriers, assists
with, communicating changes to employees and arranges for on-site representation by providers, conducts
employee presentations. Processes changes within deadlines.
4. Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for
payment. Resolves discrepancies with carriers, payroll and the company. Completes reports for management as
requested.
5. Strives to ensure employee understanding of benefit programs by, regularly generating communication and
counseling employees/dependents as situations arise. Resolves employee complaints related to health and
benefits plans, Refers difficult or very complex complaints to Director as needed. Acts as liaison with various
insurance carriers and fosters effective relationships with client representatives. Acts as a resource for Payroll/HR
contacts to ensure their understanding and compliance with benefit and HR policies and regulations. Keeps
management advised of potential problem areas and recommends/implements solutions as appropriate.
6. Administers Workers Compensation.
7. Prepares government reports related to EEO compliance or other HR functions.
8. Writes, revises, edits and proofreads company policies & procedures and related documents as needed. Uses
(electronic benefits) bulletin board and Commitment to Excellence (CTE) to communicate information.
9. Schedules appointments in absence of Director.
10. Schedules/Coordinate exit interviews.
11. Processing all status change form for new/current employees.
12. Maintaining associate records (Performance Evaluations, Training Certification, Status Change Form).
13. Providing clerical support/receptionist for the Human Resource Department
14. Communicating any complaints, altercations or problems to the Human Resource Director.
15. Keeping up with current and upcoming Human Resources law and procedures as they relate to the Human
Resource Department.
16. Maintaining Human Resources bulletin board.
1
 17. Assisting the Human Resources Director in updating, reviewing and maintaining all job descriptions, training
procedures and departmental manuals within the Resort to meet all federal, state and Resort policies and
procedures.
18. Creating/Distributing the HR monthly calendar.
19. Scheduling/Coordinating all HR Training classes
20. Assisting the HR Director with Day 30 feedback
21. Track Departmental Meeting
22. Process Unemployment
23. Coordinate Employee Award Celebration
24. Prepare the Commitment to Excellence daily
25. Assists with New Employee Orientation.
26. Assists with the administration of HRMT practicum attendance roster, evaluations, grades, etc.
27. Any other task, written or verbal, that is assigned by a supervisor.

Qualifications

Working Environment / Physical Activities

 Inside with protection from weather but not necessarily temperature changes.
 Activities include talking, hearing, seeing, fingering, feeling, holding, grasping, reaching. Walking and standing are
required only occasionally. Lifting 10 pounds maximum and occasionally lifting and carrying such articles as dockets,
ledgers, and small tools.
 Requires coordinating skills sufficient to determine the time, place and sequence of operations or actions.
 Requires handling of objects using body members, hand tools, and or special devices to work, move, or carry objects
or materials.

Education/ Experience
 College degree required. PHR, SPHR certification preferred.

Experience
 Two (2) years combined general Human Resources and supervisory experience. Prior hotel experience preferred.

 Grooming
 All employees must maintain a neat, clean and well groomed appearance (specific standards available).

Other
 Additional language ability preferred.
 Must be willing to relocate.

Knowledge/Skills/Ability
 Good communicator with strong training and coaching skills.
 Able to lead and motivate others to achieve results.
 Knowledge of hotel structure and how all departments interact.
 Knowledge current and upcoming Human Resources law and procedures as they relate to the Human Resource Department.
 Proficient in Windows, Word Processing, Excel, Outlook, and PowerPoint.

This job description is not intended to detail every aspect of your job or list every task you may perform. It is
provided as a general overview of the responsibilities and skills required to perform this job successfully.

To apply for this position, please send resumes to Keisha.Echols@auhcc.com