XGODY Navigation FAQ

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Navigation FAQ

There are Two General Settings for:

General Settings Sat Nav Map General Settings | Video


Manual & Usage Guide

(https://www.youtube.com/watch?v=ybujjSeD7Rc) +
(https://youtu.be/-4QlvEkLTYw )

---------

Q:How to reset your Xgody GPS signal | Truck & Car


SAT Nav | XGODY GPS

A:Here's how to reset the navigation:

https://www.youtube.com/watch?v=j8-7RUffoHg

---------

Q:2023 How To Update Maps ? | Truck & Car SAT Nav


| XGODY GPS Esay Update

A:This is the detailed process of updating the map:

https://www.youtube.com/watch?v=bz_yfE-
9GHg&t=5s

--------

Q: How can I update map for free? how long can you
support update?

A: We support lifelong update of the map, and the


map database is updated twice a year.
If you need to update the map, you can join our
Facebook navigation GPS group, and you can get
relevant information notification at the first time. You
can also contact us and we will send you the latest
map.
** When updating the map, delete the duplicate folders
first, and replace the folders with new files; do not
copy and paste directly into the navigation. Delete
duplicate folders first.

The better way: You follow our Facebook group to


get the new maps link, XGODY-Navigation:
@XGODYcarstereo

(https://www.facebook.com/groups/xgodynavigation)
& (https://www.facebook.com/Xgodyofficial)
or
Download Update Sat Nav Map For Free & New In
xgody.com

https://xgody.com/blogs/news/how-to-update-
xgody-navigation-map

# There are many like-minded drivers in the XGODY


Facebook navigation GPS group, and there will also be
free gifts. Joining in can bring many unexpected
surprises.

--------

Q: Why does nothing happen when I click the


navigation icon and I can't enter the map?
File data path settings

A: Before using the GPS, please set the Navi Path:


Settings-- NaviConfig-- Resident Flash-- US (or
EU/AU), set step by step, until it shows "EXE".

If you still fail to set, please feel free to contact us!

--------

Q: Can I change to truck/car/Motorhome/Motorcycle


mode? Including Height limit, weight limit,Low
Bridge.

A: If you want the set the truck information, please do


as follow:

1. please enter the navigation program, and then you


will see a Navigation Menu, press "Setting", you will
enter the setting menu

2. clink "route setting"-find "Vehicle" option, and


choose "truck" insert truck information (height, weight
etc.) set the "max speed "at same time

3. finally, pls tick "confirm parameter for each route


planning "

#. Please charging (
power on) the machine and modify the format;

(https://youtu.be/j6-H9RzWEOk)

--------

How is 'Lazy Installation Package' different from


normal offline map update?

First of all, we at XGODY recommend using the normal


update, because there are fewer files to download and
the map can be updated quickly.

Second, 'Lazy Installation Package' is used when the


map cannot be updated normally, or the navigation
map file is damaged. This installation package can
solve more than 90% of offline navigation problems.

For detailed tutorials, please join the Facebook


navigation group:
https://www.facebook.com/groups/xgodynavigation

--------

Q: Can I use post code to search? How to use


Postcode search?

A: The GPS supports post code, street, or coordinate to


search.

Here is Instruction:

Go to Navigation – Find – Find Address – Select City –


enter the postcode (important to include space)

e.g. Navigation—Find—Find Address—Select United


Kingdom--(there is gray pane):Such as (OL12 9SG),
click OL12 “Space” 9SG.

Normally it supports to search an address with full


post code or partial post code.

--------

Q: What units can it support, can I change to Miles or


Km?

A: It supports Kilometers/meters, Miles/feet,


Miles/yards.

Here is Installation: After you enter the map


(Navigation), Setting (tool icon)--Regional-- Units and
Formats, there is different mode (Kilometers/meters,
Miles/feet, Miles/yards). please choose the one you
want.

#. Please charging (power on) the machine and modify


the format;

(https://youtu.be/iGOaA-MOhxI)

--------

Q: What something should I do if first time to use?

A: Please use it outdoors. Please finish receiving GPS


info from the "GPS Viewer", until show 3 Green bars
channel at least. Usually 5-30 mins etc finished. Then
please read user manual carefully before using, if any
setting issue, welcome send us Email inquiry.

--------

Q: What should I do if the machine is stuck?

A: If the screen is stuck, please press and hold the


"Reset" button on the back of the navigation.

--------

Q: What should I do if the device cannot be turned on


and there is no response?

A: It is recommended to use the car charger to fully


charge the navigation and then reset it. (Do not use a
USB cable)

The "Reset" button is on the back of the navigation.

If it still doesn't work, please contact us again

--------

Q: After insert my address, it always looking for


signal?
Q: Why is the GPS signal inaccurate or no signal
found?

A: About the GPS signal, it may affect by weather or


some other aspects. you need to take the GPS outdoor
and test it in the opening area.

Meanwhile, on the GPS main menu, there is an icon


called "Tools" or "GPS", please press it and press "GPS
viewer" or "GPS info", from there you can reset the
GPS receiver. please try what I said above, ok? the
GPS should can work well.

Here are two suggestions:

1, Please don't block the back of the device, the signal


receiver is on the back of the device.

2, Please fully charge the device, when the device is in


low battery, it can't receive the signal, so when you
use it, please charge it continually.

#. Please power on (charge) the machine and modify


the format;

e.g.~~

1. Are there many iron products on the GPS back?


Please move them away, otherwise it will interfere
with the signal;
2. When searching for stars, please make sure the
navigation is outdoors or close to the car glass

--------

Q: Can I set Speed Camera or Driving Time and Real


Time Speed?

It can support speed camera and driving time.

1. As for the speed cam, you can set it as below: press


"Navigation '----"setting (tool icon)-"---"sound and
warning" ---"Alert point Setting " and then you can
turn on it and you can set it.

2. About the actual speed to display, please kindly set


it in this way: Please press: navigation—setting (tool
icon)-- -visual guidance setting--date fields--choose
"fields with route"-- slide down to choose "Speed" .

3.Settings-Visual Guidance Settings-Data Fields-


Choose the 3 data fields you want from the right (Click
here)

#. Please power on (charge) the machine and modify


the format;

(https://youtu.be/DrbcF1E44TU) & (
https://youtu.be/nIIWkcL350Y)

--------

How do I set speed limits?

The speed limits: Main menu--Navigation--Settings


(tools icon)--Sound and Warnings--Speed Warning
Settings;
Warn when my speed is 100% of limit. It is
recommended to set it to 100%.
#. Please charging (
power on) the machine and modify the format;

--------

Q How to do the time setting?

For example ,if you from USA , it is GMT -5 , so please


set the device as GMT -5 .

- you can do as below : press the "Date/Time " icon


and then set it to the GMT-5 .

- And then press the "navigation "---"setting "---


"Regional" ,and then please set the time zone to "GMT
-05:00" and then the time will be correct.

#. Please charging (
power on) the machine and modify the format;

(https://youtu.be/nIIWkcL350Y)

--------

Q: How can I connect with phone?

The Bluetooth function can only support phone call,


not support connect with earphone.

As to the Bluetooth connection, you can try this way:

1. turn on your navigation

2. you can see "Bluetooth" icon, open it

3. on the new screen, clink "search" icon (pls open


your phone Bluetooth at same time)

4. clink the "green recycle " icon, it will start


searching,

5.if the GPS find your phone, or your phone can find
the GPS (Bluetooth named navigation start),pls clink
the second icon in the screen " a Bluetooth with tick "
on GPS , then your phone will get a request message"
need you insert match, insert 0000 or 1234 ,then it will
connected with each other.

Video: (https://youtu.be/fjoctd2_Ykc)

#. Please charging (power on) the machine and modify


the format;

--------

Q: I have turned on all my volumes, but still no


sound?
Q: Why is the navigation sound low or no sound?

Please check if you have ticked the “FM” function on


the desktop, please do not tick it, then the sound can
work.

#. Please power on (charge) the machine and modify


the format;

https://xgody.com/blogs/news/how-to-set-
navigation-gps-sound-settings-and-fm

--------

Q: Why the navigation could not load, the map path is


blank?
Q: How to move the map to SD and reconfirm the
path?

First, there is a small hole on the back of the device,


please try to use a pin to poke it and it will restart.

Second: Please do as below: setting -"Navi Config" -


clink three points(...) -Resident Flash (double click)—
EU+AU/US/other (double click)—Primo .exe (double
click)—OK.

Similarly, if you put the map on the DS or TF card, you


also need to do the same action

(https://youtu.be/DkkRzsIAwco)
#. Please power on (charge) the machine and modify
the format;

--------

Q: Can you support worldwide map?

We support the world map, but the navigation memory


space is limited, you need to buy a 32G or more
memory card, and then download the map into it.

*You can choose to buy a memory card on the official


website

* Enter the Facebook navigation group and click on the


home page "File" to see the corresponding title

https://www.facebook.com/groups/xgodynavigation

--------

Q: How to set a favourite address?


How to save a address?

Click: Navigation - Destination - Favorites - click


'Choose the address you need to rename' - Click "i" in
the upper right corner - 'More' - As you see

As for saving the address ,please do as below:

press navigation --show map--click the map--more--


add to favorites.

(https://www.youtube.com/watch?v=3IPIqe819hI)

--------

Q: How to set the system language and the Voice the


item will speak in the map?

1.Settings - Language, then you can select the language in which you want to set the system language.

2.Navi - Tool logo - Settings - Sound and warnings - Voice Language, select the language you want

3.Navi - Tool logo - Regional - Program Language, select the language you want, click Done,then you can set the navigation language

#. Please power on (charge) the machine and modify


the format;

here is the video for reference: (click here) or (


https://www.youtube.com/watch?v=ERGnC85n87s)

--------

Q: How to install firmware?

This needs to consult the website staff, they will send


you the relevant information & software.
ASK me, please~

--------

Q: How to change the settings to night mode?

Setting the GPS to the Night Mode ,you can set as


below :

please press "Navigation "----"Tool icon (screwdriver)


"---‘Map Ssetting "---"Color Profiles "--"Night Mode "
,then you can turn the night mode on .

--------

Q: The computer does not recognize the navigation?

Check out the following tutorials:

https://www.youtube.com/watch?
v=6xxSd9ZqC3Q&t=60s

Check this option in the navigation as described in the


59-second video:

MASS STORAGE:

----------

Q: The map cannot be downloaded

1. Can not use mobile phone or tablet to download,


only use computer to download
2. Try to change the browser to download
3. Check whether the memory is sufficient, you can
contact us to buy an SD card, we can download the
map for free in it, and then send it over

---------

Q: XGODY GPS / Nav. User Manual

https://drive.google.com/drive/folders/1BDK2WwVSdn-
Gy9EqYcFrMxAT7QqO5s_Y?usp=sharing

Official
YouTube: https://www.youtube.com/c/XGODY2366

Video: https://www.youtube.com/watch?
v=E2dcy3kGLSc

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