Error key for

Kendall SCD™ 700

series controller
When the Kendall SCD™ 700 series controller detects a fault condition, it:
• Interrupts the normal operation of the controller
• Deactivates all valves to vent the air from the garment
• Displays a fault code
• Sounds an audible error
Once you confirm the cause of the error and remedy the problem,
you can reset the error.
Some errors will remain active until you turn off the controller or the
battery runs out of charge (if operating on battery power). If a Garment Mismatch error is
triggered, the user may remedy the problem by pressing the corresponding A and B Button(s).

The Kendall SCD™ 700 series controller has four error types:
User Resettable, Manual Reset Required, Service Required, and Recharge Battery.

User Resettable
This type of error allows the user to remedy the issue and resume operation by pressing the A and B button(s) corresponding with the port
affected without powering the unit down. For this type of error, a check mark will be shown indicating which port is the area of concern. A
yellow triangle indicates a low concern error. If the triangle is red, it indicates an error related to abnormally high pressure. If the error persists,
then the controller requires service.

Manual Reset Required

This error can be corrected by the user but requires the device to be powered off and on. If the error persists, then the controller
requires service.

Service Required
This error code occurs because of a failed internal component. It cannot be addressed by the user.

Recharge Battery
This error can be corrected by the user plugging in the controller into an AC power outlet.
 A B
A B

A B

Error code Error type Description Trouble shooting

Garment User Resettable The garment detection procedure Press the port configuration button(s) to turn the foot
Mismatch Error has detected a garment configuration selection on/off depending on what type of garment is
(leg or foot flashing green) that connected to the controller. If the proper garment is selected
E1
A B does not match the user-selected and the problem persists, have the controller serviced by a
E1
A B
E1
A B
configuration (leg or foot red). professional.
A
E1 B E5
E5
High Pressure
A B User Resettable E5Leg sleeve pressure is greater than Check for a tight leg sleeve and adjust fit appropriately. Also
(Leg Sleeves) E5 47 mmHg for 10 consecutive cycles check for a partially occluded tube.
E2 or pressure is above 65 mmHg for 5
E2
A B consecutive cycles.
E2
A B
E2
A B
E1
A B E6
A B E6
High Pressure User Resettable Foot cuff pressure is greater than 135 Check for a tight foot cuff and adjust fit appropriately. Also
E6
(Foot Cuffs) E5
mmHg for 10 consecutive cycles or check for a partially occluded tube.
E6
E2
E2 pressure is above 160 mmHg for 5
A B
E2
A B consecutive cycles.
E2
E2
A B
AA BB

E7
Low Pressure User ResettableE7 Leg sleeve pressure is less than 43 Check for leaks in the sleeve or the tube connections.
(Leg Sleeves) E6
E7 mmHg for 10 consecutive cycles.
E7

E2
A B

Low Pressure User Resettable Foot cuff pressure is less than 125 Check for leaks in the cuff or the tube connections.
E8
(Foot Cuffs) mmHg after B 10 consecutive cycles.
E5 E8 E7
A
A
E8 B
E8
A B
A B

Low Pressure User Resettable Leg sleeve pressure is not between Check for leaks in the sleeve or the tube connections.
(LegE6
Sleeves) 35–55 mmHg for 12 consecutive
E8
cycles.
A B

Low Pressure User Resettable Foot Cuff pressure is not between 110 Check for leaks in the cuff or the tube connections.
(Foot Cuffs) and 150 mmHg for 12 consecutive
E7
cycles.

Vent Error User Resettable The pressure in the garment is Check tubing for kink or occlusion. Check garment
E5
E5 greater than 20 mmHg at the end of application (too loose or tight).
E8 any vent period.
A B Service technician only: Check for kinked internal tubing.

Tubing User Resettable Pressure measured in the inflatable Check for disconnected tube sets or garments and reconnect.
Disconnect
E6
Error garment is below 10 mmHg for 10
E6
consecutive cycles or no garments
are detected during startup.

E7
E7
 Error code Error type Description Trouble shooting
Temperature
A ErrorB Manual Reset If the internal case temperature of the High temperature: Make sure the controller is not covered by
Required controller drops below 5°C (41°F) or bedding and that the fan port, located near the power cord,
exceeds 55°C (131°F). is not obstructed.
Low temperature: Allow the system to warm to room
temperature.

System High Manual Reset System pressure has exceeded Check for kinked tubes or patient interference with the
Pressure Error Required 90 nnHg ( leg sleeve) or 180 mmHg garments, like pressing foot againt foot board.
E1 (foot cuff).
A B

E5

Valve Service If a valve electrically malfunctions, Service technician only: Verify that the valve assembly wires
Feedback Error Required this error will be displayed. are properly connected and confirm solenoid actuation.
E2 E5
E5
E5
A B

E6

Software Error Service Upon startup and periodically Return to Cardinal Health for service.
E2
E6
Required during operation the microprocessor
A E6 B
E6 performs diagnostic tests. If a
software error is detected, this error
will be triggered.
E7

Compressor Error Service If the compressor electrically Service technician only: Verify that the compressor wires are
Required malfunctions, this error will properly connected.
E7 be displayed.
E7
E7

E8
Battery Error Service Safe battery operation of the Service Technician only:
A B
Required controller cannot be ensured. Ensure that an unauthorized battery pack has not been used
E8 with the controller. Replace pack or return to Cardinal Health
A
E8 B for service.
A
E8 B

A B
Pressure Service The system could not sense a Service technician only: Check the transducer tube inside the
Transducer Error Required pressure rise of more than 5 mmHg controller to ensure it is not kinked or disconnected.
during an inflation cycle or during
startup.

Low Battery Error Recharge Less than 15 minutes of battery Plug the controller into an AC power outlet.
Battery charge remains. The pumps and
valves will continue to operate as
long as there is enough power.

Consult the Operation and Service Manual as your warranty may require certain
repairs to be performed by an authorized Cardinal Health service technician.
© 2019 Cardinal Health. All Rights Reserved. CARDINAL HEALTH, the Cardinal Health LOGO and ESSENTIAL TO CARE and Kendall
SCD are trademarks or registered trademarks of Cardinal Health and may be registered in the US and/or in other countries. All other
marks are the property of their respective owners. Patent ww.cardinalhealth.com/patents. Lit. No. 2SP18-806305a (04/2019)