Name: _________________________ Date: _________________

True/False: Write True or False.(2 points)

_______ 1. While a suitable solution may solve the problem, it may not work if resources
aren't available, if people won't accept it, or if it causes new problems.
_______ 2. In selecting the best alternatives, the first consideration is “consider any
alternative as perfect solution."

________ 3. Documentation may not provide a history of equipment and users so that problem
issues are known.
________4.Your success as a fault-finding technician greatly depends on your ability to
accurately document a fault and its symptoms.
Fill in the blanks with the correct answer (2points).
_________ 1. It uses written or electronic channels.
_________ 2. It is the channel where the person who is talking can be seen and Heard by the
audience.
_________ 3. It is channels where the sender it controls the communication.
_________ 4. It is channels where it is up to the receiver when he or she wants to Take in the
message.
_________ 5. SMS belongs to what kind of channels?
_________ 6. Billboard belongs to what kind of channels?

Give short answer

1. Give at least 3 examples of a pull channels (3 points)
1.
2.
3.
2. Give at least 3examples of a Mechanical media (3 points)

1.
2.
3.

3. Give at least 3examples of a Physical media(3 points)

1.
2.
3.
4. List and explain types of communication .(1 points )