Riara School of Education

Nurturing innovators

APRIL– AUGUST 2017 TRIMESTER EXAMINATIONS

HOLIDAY BASED PROGRAMME
EXAMINATION FOR BACHELOR OF EDUCATION IN ARTS/ECDE

RFC 101: COMMUNICATION AND WRITING SKILLS

DATE: 23RD AUGUST 2017 TIME: 2 HOURS

INSTRUCTIONS
i) Answer question one and any other two
ii) Marks allocated to each question are shown at the end of the question
iii) Arrange your work neatly and indicate the questions answered in the
Examination booklet

Question One

a) Define Communication (2 Marks)

b) Explain semantic as a barrier to effective communication (3 Marks)

c) Describe the process of communication also known as the communication cycle indicating
clearly the role of each constituent element. (15 Marks)

Question Two

a) Explain Five Levels of Listening. (10 Marks)

b) Clearly differentiate between listening and hearing (2 Marks)

c) Giving examples, discuss Four steps you can undertake to improve your listening skills

(8 Marks)

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Question Three

a) Clearly outline Five Characteristics of a good speech (5 Marks)

b) Describe Ten steps you will take in preparation for a speech as a Guest Speaker (15 Marks)

Question Four

a) Clearly explain organization of materials in an academic library (10 Marks)

b) Giving examples in each, explain Five types of Libraries (10 Marks)

Question Five

a) Explain Four bad reading habits (4 Marks)

b) Giving examples, describe Three purposes for reading (6 Marks)

b) Examine Five techniques of reading and apply an example in each. (10 Marks)

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