CS/REPT/0114/00/0005

AMERICAN INTERNATIONAL UNIVERSITY–BANGLADESH (AIUB)

FACULTY OF SCIENCE & TECHNOLOGY

INTERNSHIP AFFILIATIONREPORT ON
A study on General Banking

An Internship Report Presented to the

OFFICE OF PLACEMENT and
DEPARTMENT OF COMPUTER SCIENCE
In Partial Fulfillment of the Requirements for the Degree
Bachelor of Science in Computer Science and Engineering
Supervised By
MIR MD. KAWSUR
LECTURER
Department of Computer Science
Faculty of Science and Technology
American International University-Bangladesh

Submitted By
Tapash Chandra Dab Nath
ID: 18-39185-3
2022-2023, Summer
Semester
Date of Submission: 10 August 2023
 LETTER OF SUBMITTAL
August 10, 2023
MIR MD. KAWSUR
Lecturer, Department of Computer Science
Faculty of Science and Technology
American International University-Bangladesh

Subject: Submission of Internship Affiliation Report on A study on General Banking.

Dear Sir,

It’s an honour to submit and share my report on my internship program titled “A study on General
Banking”. During this programme, I worked in General Banking section i.e. account opening,
dealing with customers and other activities under MST. Aktara Begum, principle Office. I diligently
performed my responsibilities as a intern throughout my internship period. I assisted the In Charge of
general banking section to complete her daily works. This program provided me with a clear idea
about corporate life and also how to be proficient and adept with a the situation if I choose this filed.
Finally, I would like to thank my supervisor and I appreciate all of your help and cooperation while I
worked on this report. I would be eternally grateful if you would please take a moment to read the
report and comment on how I did.

Sincerely yours,

Tapash Chandra Dab Nath

Id: 18-39185-3

Computer Science and Engineering

American International University -Bangladesh

Internship Report Department of Computer Science Page 2 of

 LETTER OF ENDORSEMENT
The Internship Affiliation Report entitled “A study on General Banking”, has been submitted to the
Office of Placement and Department of Computer Science in partial fulfillment of the requirements
for the degree of Bachelor of Science in Computer Science and Engineering by Tapash
Chandra Dab Nath & ID: 18-39185-3. This report is presented to the Internship Defense Committee
for evaluation and has been accepted.

MST. AKTARA BEGUM

Organization Supervisor’s Name
Principal Officer
Sonali Bank PLC
Baridhara Branch, Dhaka

MIR MD. KAWSUR VICTOR STANY ROZARIO

Internship Supervisor (academic) Name of the External
LECTURER Assistant Professor
Department of Computer Science
Department of Computer Science
AIUB
AIUB

DR. MD ABDULLAH AL JUBAIR

Assistant Professor & Director
Department of Computer Science
Faculty of Science & Technology
American International University-
Bangladesh (AIUB)

Internship Report Department of Computer Science Page 3 of

 ACKNOWLEDGEMENT
All praise belongs to God, the All-Mighty Supreme, the Ruler of the World, to Whom all Nobility,
Honor, and Brilliance are Natural. I am grateful to Him for His assistance in enabling me to complete
this internship report. I would like to take this opportunity to express my gratitude to MIR MD.
KHWSUR, SR. Lecturer in the Department of computer science at the Faculty of CS at American
International University Bangladesh (AIUB), who oversaw my internship and whose guidance,
support, and advice I greatly appreciated in writing this report. I had the most incredible pleasure
working as an intern at Sonali Bank PLC. I appreciate how welcoming and helpful all of the delegates
were. Additionally, I'm grateful that I had the chance to meet so many amazing professionals and
employees who helped me get through. Working as an intern at Sonali Bank PLC. was a mind-
blowing joy for me. I appreciate all of the delegates' kind nature and assistance. I'm also grateful that
I had the chance to meet so many amazing professionals and employees who helped me get through
my three-month internship. I would like to thank the Branch Manager, Mohammad Ameer Azim, for
making this trip possible with the company. Despite being incredibly busy with his duties, he took the
time to listen to the guide, keep me on the right path, and allow me to do my tasks at their esteemed
company. I would like to express my sincere gratitude to Aktara Begum, Principal officer of
SBP(Baridhara Branch), for taking part in beneficial decisions, providing crucial guidance and
direction, and organizing all of the offices to make my life easier. I'm hoping that this opportunity
will mark a turning point in my career and pave the way for further rewarding possibilities to advance
my profession, which I see as a lifelong journey. But I do want all of my supporters and the
aforementioned characters to join me on the adventure through Guidance.

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 TABLE OF CONTENTS
TOPICS Page no.
I. Title Page 1
II. Letter of Submittal 2
III. Letter of Endorsement 3
IV. Acknowledgement 4
V. Table of Content 5
VI. List of Tables &Figures 6
1. Introduction 7
1.1. Rationale 7
1.2. Background 8
1.3. Objectives 11
2. Activities 12
2.1. Work Load 12
2.2. Organization Wide 13
2.3. Other Relevant Activities 14
3. Constraints/Challenges 15
3.1. Identified/Observed in the Organization 16
3.2. Academic Preparation 17
3.3. Personal/Professional Skills 18
4. Acquired Knowledge 19
4.1. Consequences to Organization 19
4.2. Implications to University’s Internship Program 20
4.3. Effects on Personal/Professional Skills 20
5. Concluding Statements 21
5.1. Summary 21
5.2. Recommendations/Suggestions for future strategic actions 21
5.2.1. Organization 21
5.2.2. University 22
5.2.3. Personal/Professional 22
6. Recommendation Letters 23
7. References 24
8. Appendices 25

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 LIST OF TABLES & FIGURES
TITLES Page no.
1.1 figure: student-teacher ratio 3

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 1. INTRODUCTION
1.1. Rationale: An Internship gives a platform to explore a totally new experiment like an
employee of an office where one can learn how to work confidently and responsibility with seniors.
Also, if the temporary work is part of a single major program and the graduates need to return to
work after finishing it, the skills they developed during the entry-level position would help them
achieve a superior overall academic performance. I began my Internship General banking at Sonali
bank on Jun 1, 2023. I started my journey here. The expedition was not incredibly complex.
Notwithstanding these deterrents and innovations that I had to deal with, I had unearthed another
potential inside myself and after surpassing each obstacle. The qualities I've acquired are extremely
valuable to me.
Nevertheless, several of my non-specialized skills, when coupled with my creativity, An Internship
Statement is a document created by an intern understudy to chronicle their responsibilities and tasks
during their internship.
An internship position greatly increases the likelihood of an undergrad scooping up the position.
After graduation, one should look for consistent employment. This report emphasizes the
understudy's role by compelling that person to complete certain tasks.
Throughout the work insight, acquire data and plan the report. It also demonstrates the assessment
and analysis of the development of the understudy as a specialist writer. As a consequence, I can state
that this report will reflect my entire effort and execution during the event. I will share my
experience, my flaws, my limitations, my learning skills which I have earned here, my
professionalism which I taught here, my responsibilities throughout the journey. Furthermore, and
perhaps most significantly, the Internship position gave a comprehensive understanding of the intern's
obligations by requiring them to gather data and plan the report across the work experience. The
understudy must then exhibit progress as a specialized essayist by introducing, breaking down, and
assessing their content at work

1.2. Background: Since the mid-1990s, Bangladesh's economy has experienced significant
growth. An influx of exiles, a modern and agricultural turn of events, cosmopolitan exchange
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specialists, as well as local and foreign interests in development, communication, electricity, food
preparation, and administrative projects, ushered in a period of financial activity. Urbanization and
lifestyle changes, combined with economic growth, sparked interest in banking products and services
to enable new businesses to adequately channel customer interests by proclamation of the Banks'
Nationalization Order 1972 (Presidential Order-26), which liquidated the then National Bank of
Pakistan, Premier Bank, and Bank of Bahawalpur shortly after the country's independence, Sonali
Bank emerged as the country's largest and leading Nationalized Commercial Bank. The bank had
been executing its nation-building tasks as a completely state-owned institution by conducting
government-entrusted varied socio-economic undertakings as well as money market activities on its
own initiative, covering all aspects of the economy. The bank was converted to a Public Limited
Company with 100 percent government ownership and officially launched as Sonali Bank on
November 15, 2007, taking over all of Sonali Bank's assets, liabilities, and business. Following
corporatization, the bank's management was given the appropriate autonomy to make the bank
competitive and conduct its operations efficiently. The Board of Directors of Sonali Bank Plc is made
up of 11 (eleven) members. The CEO and Managing Director of the Bank is a well-known banker
and renowned individual. . Sonali Bank has 1227 branch in different cities and towns and two foreign

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branch .The bank's corporate headquarters are in Motijheel, Dhaka, Bangladesh, and the capital's
main commercial district.

E-STATEMENT, E-ADVICES, AND E-NOTIFICATION: An e-Statement, advices, or e-

Notification can indeed be stolen from your letter box, forwarded to an unsuitable address, or thrown
away. Sending e-Statements, e-Advices, and notifications to retail and corporate clients through email
(day by day and month by month) saves a lot of money because printer and paper courier costs are
not incurred by the bank.

● INTERNATIONALLY BROADCASTING: In 2001, Sonali Bank (UK) Limited was

founded in the United Kingdom as a joint venture between Sonali Bank and the Government
of Bangladesh. Six outlets are located in London, Luton, Birmingham, Bradford,
Manchester, and Camden. Under an agreement with Sonali Bank Plc, remittances from
Bangladeshi expats working in Malaysia are routed through May Bank of Malaysia. NRBs in
Middle Eastern nations also send their wages through 44 SBP-affiliated exchange firms.

● REMITTANCE DISBURSEMENT: SBP has implemented adequate mechanisms in

compliance with federal directives to guarantee that remitted funds are distributed smoothly
and quickly to wage earners' family and nominated persons. The arrangements include: I
remittance disbursement within eight to twenty-four hours through 61 outlets using RMS
Software; ii) one workstation for each exchange house/bank in the Wage Earners Corporate
Branch; iii) depositing the remittance at beneficiary's account instantly in 300 branches using
IFRMS (Instant Financial and Reconciliation Messaging System); iv) remittance
disbursement within eight to twenty-four hours through remittances; three complaint cells at
the headquarters resolve and confirm remittance complaints immediately; vi) Three
representative offices (Kuwait, Jeddah, and Riyadh) provide facilities and services to wage
earners for opening accounts in the Sonali Bank Limited, getting guarantee certificates
against balance, investing in Wage Earners Bond, Premium Bond, Savings Certificates, and
so on; vii) Annual Remittance Service Fortnight.

● FOREIGN EXCHANGE SYSTEM & TREASURY FUNCTION: All traditional banking

functions, including such deposit mobilization and lending, are performed by Sonali Bank.
As the Bangladesh Bank's agent, the bank performs treasury tasks. It collects taxes, stamp
duties, and registration fees, manages special savings accounts, and pays wages to teachers in
schools, madrasas, and colleges, as well as pensions to retired government workers. In rural
areas, the bank funds several income-generating and economic development programs,
including the Poverty Alleviation Credit Program, Female Special Credit Program, and
Agro-based
Industrial Credit Program. It has a significant presence in the foreign currency market and off-
balance sheet activities. The bank currently has correspondent relationships with 380 foreign banks
and bank offices across the world.

● HR DEPARTMENT ACTIVITIES: Sonali Bank keeps track of its progress using a

production budget. It has a marketing intelligence department and a human resources

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 development program that includes training and motivation. The Lending Risk Analysis, as
recommended by the Financial Sector Reform Program, was implemented. In the 1990s, the
bank's business policies included satisfying capital adequacy, mobilizing huge sums of
deposits, and generating more profitable investments. To broaden its area of operations and
increase non-interest based incomes, the bank diversified its activities in off-balance sheet
commodities.

● ACHIEVEMENT OF THE BANK: Under the Enterprises Growth and Bank

Modernization Project, funded by the World Bank, a Comprehensive Management Plan for 2008-
2012 was adopted to introduce a model banking system, develop SBP into a more profit-
generating institution, and prepare and implement rules and procedures to make it more functional
to reflect minimum demand. SBP was ranked as The Best Retail Bank in Bangladesh by the
Asian Financial Journal the Asian Banker in Singapore on June 12, 2007 in recognition of its
exceptional contribution to the banking industry. [Muhammad Abdul Mazid]

● CENTRAL BANK REPORTING: The Bangladesh Bank (Central Bank) has asked a large
number of reports from all commercial banks, with varying span frequencies, such as
monthly, quarterly, and so on. It reflects the banks' whole deposit, investment, foreign
exchange, customer information, and all other financial transactions. A major portion of the
information in these reports has been withdrawn from the Core Banking Solution for Report
Generation purposes and routed to various divisions/branches for confirmation and
submission to the Central Bank.

● ONLINE BANKING : Sonali Bank has opened online banking. They have their own
website where one can open, login and delete his account and also can pay their bill.

● Sonali e-Wallet (Foreign Customers): Only foreign customers will get access to the apps
OTP or SMS will go to foreign numbers. These apps Device Binding resolved by OTP
verification. They clone Sonali e- Wallet & Sonali e-Sheba apps for foreign users. They
provided a customize Sonali e-Wallet CMS for who manage, control and solving foreign e-
Wallet users.

1.1. Objectives: Sonali Bank PLC is one of Bangladesh's leading state banks. It is about to
launch its stock market debut. It has one head office, 30 main divisional offices, 11 General
Manager's Offices, 46 Principal Offices, 16 Regional Offices, and 1184 fully computerized
branches, assuring the best possible and fastest services to its valued clients, as well as
efficient management. Sonali Bank PLC corporate governance is defined as the framework
for directing and controlling the bank, as well as the relationships between management, the
Board of Directors, shareholders, and other stakeholders such as workers, clients, and
lenders. The corporate governance framework's objective is to guarantee disclosure and

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 openness, to clarify the board's and management's obligations, to define the rights and roles
of shareholders and other stakeholders, to ensure equal treatment, and to eliminate conflicts
of interest. Banks lend money that is effectively borrowed from depositors on behalf of
management and the Board, and bank failure could result in a monetary loss for depositors.
Depositors' interests must be safeguarded, which is why, among other things, bank corporate
governance differs from that of other businesses and requires specific care.

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 2. ACTIVITIES

2.1. Work-Related:
Over the course of my internship, I was given a variety of assignments, side projects, and
primary jobs. The first day of my internship at SBP was Jun 1, 2023. I learned a lot of things
about banking here, which is very helpful for my future. I attempted to give the company my
all throughout my internship so I could learn and gain experience. I made every attempt to
improve the well-being of my organization. The most important thing to me was to make a
good impression on my coworkers. I have to work quite hard under MST. Aktara Begum,
the Principal Officer of Sonali Bank PLC (SBP) Baridhara branch. I have attempted my level
best to get familiar with a ton about General Banking (GB). Underneath, the obligations I
have performed are given:
1.Account open.
2.Cheque requisition.
3.Cheque delivery.
4.Cheque issue.
5.Client account statement.
6.Scanning of different documents.
7.Client data entry

2.2. Organization-wide:
Account Open:
People need a bank account for different purpose. Generally, there are some types of account:
Savings deposit (Savings Account) (Branch Code:052) (Routing
Number:200260529):
Before opening of a savings Bank Account, the client customer ought to be following
conventions should the finished

By the customers:

 Account opening from: To be filled in and endorsed by each account

holder. Latest Passport size photo (2 copy) for each account holder authenticated
by the Introducer. Account payee check for the account holder or cash deposit.
Copy of National identity card/Ward Commissioner Certificate.

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  Introduction of account holder (Compulsory): To be endorsed by introducer
with ID and account number. 1 (One) copy of nominee’s photograph (attach by the
account holder). Copy of National identity card (nominee).
Initial deposit TK. 1100 (One Thousand One hundred taka only)
Subsequent to satisfying above conventions, open a record for the customer and
give the client a Cash deposit book and following 28 day we give a cheque book.

 Current Account (Current Account) (Branch Code:052) (Routing

Number:200260529):
Account opening from: To be filled in and endorsed by each account holder.
Latest Identification passport size photo (2 Copy) for each account holder
validated by the Introducer. Attach copy of valid Trade license. Attested copy of
passport of the proprietor. Company seal and TIN (Assessment distinguishing
proof Number) Testament. Copy of National identity card.
Introduction of account holder (Required): To be endorsed by introducer with ID
and Account number.
One copy of nominee’s photograph (attested by the account holder).

 Mudaraba Term Deposit (Fixed Deposit) (Bank Branch Code:052):

The term and condition Mudaraba are same as broad Mudaraba excepting from one that
under this plan the proprietor of the asset concurs keep the deposit stay with the bank
for a specific time span (3 months/6 months/one year/two year/three year).
The Interest rate followed by FDR.
For 3 Month 6.33%

For 6 Month 6.33%

For 1 Year 6.33%

For 2 Year 6.33%

For 3 Year 6.33%

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  Bills and Clearing Section:
SBP local Office branch the bill clearing limit through local office. SBP local office
goes probably as the expert of all SBP branches for the getting house liberated from the
Bangladesh Bank. There are two sorts of cheque which are
Inward clearing
cheque Outward
clearing cheque

 Inward Cheque
Inward checks are those ones drawn the individual branch which have been introduced
on different banks and will be cleared through the getting house free from Bangladesh
Bank. For instance, the check drawn on SBP local Office Branch then the check is
called Inward check of SBP local Office Branch. I will help Jebun Nesa mam quite far
like gather the checks and put on the envelope keep in the cabinet.

 Outward Cheques: Outward checks are those ones drawn on other bank offices
which are introduced on the concerned branch for assortment through getting house
free from Bangladesh Bank. These checks are called outward checks. I will help in
her equivalent as outward check.

 Clearing: The planned banks clear the checks drawn upon each other through the
clearing House. SBP is a scheduled Bank. This is a arrangement of action by the
national bank where consistently the delegate of the part banks assembles to clear
the checks. Where the banks meet and settle their levy is known as the Bangladesh
automated Check processing system.

 Receiving Cheques for Collection:

In SBP, cheque of clients is gotten collection from different banks. In case of Receive
cheque, following focuses to be checked cautiously.
1. The cheques not to convey a date more seasoned than the getting date for over a
half year. All things considered it will be an old cheque and it won't be taken

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 into Collection. Again, the date of the cheque not to be over 1 day's forward
than the getting date.
2. The sum in figures and words in the two sides of the pay in-slip to be same and
it to likewise be same with the sum referenced in figures and Words in the
cheque.
3. The name referenced in the cheque should to be some in the two slides of the
pay in slip and it ought to be something very similar with the name referenced
in the cheque.
4. The cheque should be crossed.

 Issuing of Pay Order:

1. The procedures for issuing a Pay Order are as follows:
2. Deposit cash by the client alongside application Form.
3. Give essential entry in the bills payable (Pay Request) register where payee's
name, Date, Po no, and so forth is referenced.
4. Prepared the instrument.
5. After examining and endorsement of the instrument by the power, it is

conveyed to Customer. Signature of customer is taken on the pay order.

 Cheque Requisition:
Saving Account and current account holders need cheque book. Since those account
holders deposit and withdraw their cash easily. Without cheque book they can’t
withdraw their cash. So sensibly those account holders need cheque book for their
exchange, for Business and individual reason. At the point when they open their account
there is a different structure for check book demand. Account holders need to round out
those structure for their account Actuation. Through banking software.
 Cheque Issue:
At the point when clients go to our premises for collecting their check
book, they need to sign it in a register book. After that I gave their check
book and offer it to them. Subsequent to giving check book they can utilize
their cheque book whenever when they wish. Yet, it must be In the middle
of office hours, which is 10 am to 3 pm.

 Client Account Statement: Few clients request their financial balance

explanation. As per their interest I gave statement to our clients. We didn't

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 make a difference any charge for account Statement however we charge
another branch's online assertion. In this work was finished by bank's
system.

 Scanning of Different Documents:

At the point when I open an account, I need to gather various document from clients.
Ex-NID card, Visa, driving Permit, and so on I need to scan those documents for
banking reason. Subsequent to examining those Account I print it and return the original
Copy to the clients.

 Client Data entry or Edit:

In the account opening form clients compose the subtleties as per what is requesting.
Subsequent to filling the form I need to check it. After that I need to entry that
information in PC through banking software. In the Banking software there are least two
(2) pages that I need to round out. In this product I can likewise alter the information
whenever required.

 Cash Section
The money part of any branch assumes extremely critical part in everyday banking
department. Since, it manages most fluid resources the SBP local Office Branch has a
prepared cash area. This part gets cash from investors and pay cash against check, draft,
PO and pay in slip over the counter.

 Receiving Cash:
Any individuals who need to deposit cash fill up slip and give the form alongside the
cash to the cash officer over the counter. The cash officer tallies the money and
Contrasts and the figure author in the slip. At that point he put his mark on the slip
alongside the cash receive seal and records in the money get register book against A/C
number. Toward the finish of the method, the cash officer passes the slip to the counter
segment for posting reason and conveys the copy slip to the customers.

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  Disbursing Cash
The attracted who needs to get cash against cheque to the Cash counter and
presents his check to the official. He checks the accompanying data

1.Date of the cheque.

2.Signature of the
A/C hold 3.Material
modification.
4. Whether the check is embraced or not.
5. Whether the sum in figure and in word reporter or not Then he checks the
cheque from PC for additional confirmation. Here the accompanying data
is checked.
6. Whether there is adequate Balance or
not 7.Whether there is stop installment
guidance or not
8. Whether there is any legitimate impediment or not in the wake of checking
everything, if all are all together the money official offers add up to the
hold.

2.3. Other relevant activities

I had to work with several different clients. Some of them treated me respectfully,
while others didn't. It was particularly difficult for me because it was my first time
working with a client. I had to be up there at 10:00 am and depart at 3:00 pm.
Managing a work for five days in a row is never an easy task.

3. CONSTRAINTS/CHALLENGES
As I was a learner and totally new there it was very natural to face some issues in the beginning.
Issues and Problems encountered and identified during the internship affiliation with the
organization/company.
When I first started working at Sonali Bank's, I had certain difficulties. Sonali Bank has a
corporate appearance and is official in all respects. I was a little nervous on my first day because

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 there were so many high-ranking people surrounding me. But the truth is that I was able to
transcend these boundaries.

3.1. Observed the Organization:

Sonali Bank is a fully regulated and formally operated corporate bank. Their work
environment is pleasant, and their procedures are well-organized. They can be really helpful.
When someone fails to complete a task, they offer assistance till the task is completed. Tasks
are always assigned by team leaders to their members, and members complete them. I
couldn't identify anything that might be deemed a constraint in their work environment,
operational procedures, or training. Really they were very cooperative and they all were well
mannered. I was very grateful to have an opportunity to do an internship there.

3.2. Academic Preparations:

There will always be a huge difference between academic and corporate life. The academic
organizations always prioritize in theoretical parts where the professional sectors seem not
like the academic. Here professionalism, skills, experience, knowledge and intelligence
matter the most. While at work, I did not come across any tasks that were incompatible with
my academic preparation in terms of given tasks and other organization's operating
activities. The curriculum at AIUB has been designed to assist students in their professional
lives. While working or understanding theories, this has been acknowledged to me.
As a result, it can be argued that academic preparation at AIUB is relevant to current
responsibilities and future work requirements of enterprises.

3.3. Personal/Professional skills:

After joining as an Intern I realized that I still have some limitations to cope up with the
bank industry. I discovered myself as I still have some failings for professionals and act
upon it. Sometimes I get confused about how to deal with everyone in the office
professionally. Although I tried my level best to overcome my failings and limitations and
deal with it with confidence.

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 4. ACQUIRED KNOWLEDGE
These are the valuable lessons/knowledge/skills/behavior/practices you have learned or acquired from
your internship.
4.1. Consequences to Organization

From the learning and experience perspective I can say that I truly making the most of
my Internship in SBP. At the Baridhara Branch, from the first day, I felt sure that this
3- month Internship program will assist me with understanding my further vocation in
the Job market. I gained from my organization that working in a group is exceptionally
fundamental and significant. It is a great opportunity for me to get used to Banking
Procedure of SBP.

Learn about Organization Practice:

Each Organization they have own Culture. This organization do have their own
authoritative culture. I effectively get their Culture. I have procured a lovely overhaul in
my self-appraisal condition, presently I optimize my certainty level such that gives me
covered up reinforcement of working in such an organization. They never misbehaved
if I made any mistakes rather, they helped me to correct things. Other Interns were very
friendly and it was exciting to learn from them.

Working Condition:
This organization have great workplaces. A decent workplace brings about better
experience. Employees feel free to work at any given level of pressure. My coordinator
and supervisors were very helpful in assisting me. My organizer and managers were
extremely useful in helping me.

Communication & Networking:

During my internship program one of the most valuable and important thing I learned
how to communicate This Company highly emphasize on communication they prefer
virtual communication rather than faced to face communication.

Polite Behavior:
Working in SBP taught me to be a professional. They highly Accentuation on
professionalism. It is also one of the standards to fulfill requirements. They are casual

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 but very professional on their jobs. The professionalism increases the efficiency and
reduces the errors.

Learning and Significance:

My significance of obligations is to do the report in the Bangladesh Bank. So, all things
considered the Bangladesh bank can know how much fare and import & Export is
element done in our nation yearly. At the point when I have putted this data in their
System, as indicated by its code, it is then positioned with the Bangladesh Bank's
Software. So that case the public authority of the nation will be proficient to know how
much fare and import & Export is being done yearly so they can the budget much more
comprehensive for the people of Bangladesh. According to that case The Government
follow Facts that I mention below:
 Balance & Payment terms
 Trade shortage terms.
 Stock of requirement merchandise.
 Maximum exporting nation.
 Maximum importing nation.
 Actual & expected area of export.

4.2. Implications to University’s Internship Program

I would like to take this opportunity to thank people who have given me invariable
support while pursuing my internship curriculum. The Internship of AIUB is generally
excellent. It is very extraordinary and standard than other University. I might likewise
want to thank on my appreciation to my good Instructor during the arrangement of this
report. It had been an extraordinary delight to set up the report on SBP. My teacher gave
some valuable guidance to set up this report else I would not have the option to set up
this report. From this Internship I have found out about the corporate culture and
understood the significance of the internee program. I can correlate my academic
knowledge which I gathered from AIUB with my work life in SBP.

Lessons Learned from University’s Internship Program:

 Learned about how to make a Formal Affiliation Report:

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 The Internship report I'm making for my internship that will help me later on to make
some other report. I need to see while working in the bank that the Employee make there
are

allocated to plan diverse reports various occasions. I Become familiar with some
experience for my future corporate life and ideally, I will utilize my insight over yonder
when I begin working in corporate.

 Learned about how to Apply Work Experience in to a Report:

I have placed all my functioning involvement with this Affiliation report, really, I
figured out how relate two unique information all together. Before this, viable abilities
and hypothetical abilities those were absolutely two separate things for me. After
working in the workplace and up to my work in the report now I figured out how to
represent practical work in a theoretical context.

Communication proficiency:
From In my University, I developed my communication skill because there was one core
course for us which is Business communication. From this course Tanzil Tamanna mam,
he was my teacher in this course. He taught us how to communicate with each other’s,
how to write email in the corporate life etc.

Found out about how to Highlight Organization Portfolio in a Report:

I learned how to represent an entire company, its working environment and policies in a
report. I showed some chart on SBP, a few arguments of the works it does, who the
clients are, the way the framework runs. Along these lines, from next on it will be useful
for me.

4.3. Effects on Personal/Professional Skills

Changes can make humans either eternal or commonplace. My situation also

underwent a significant change. I'm really good at picking up new skills. In a
professional job, abilities are developed to such a great extent. However, picking an
organization heavily depends on professional capabilities. I consider myself really
fortunate to have had the chance to complete my internship program at a reputable
company with a large number of capable employees. I received the opportunity to

Internship Report Department of Computer Science Page 20 of

 work for the Baridhara Branch of the Sonali Bank of Bangladesh when I was appointed
there as an intern. The professional life has so started off with a wealth of experiences.
I had to overcome a lot of obstacles during my internship program. Some of the
difficulties were manageable.

Internship Report Department of Computer Science Page 21 of

 5. CONCLUDING STATEMENTS
5.1. Summary
First day of my Internship I was too energized when I joined Sonali Bank PLC (SBP) in
Baridhara Branch. I have adapted loads of new things and had a great Experience of my
Internship. I meet some people in my branch Johir bhaiya, Shyamoli Mam, Aktara Mam,
Jebun Mam, Azim sir they guided me well overall my internship. In the last time I meet
Sharif bhaiya. He taught me some of thing about corporate work. I need to realize how to
function in corporate life or industry and likewise how to deal with work pressure and how
to convey and manage the client, and what are the demand of client, how to maintain
records & file, corporate conduct, taking obligations. I have acquired this information from
my internship program. During my three-month program I had gained understandings
about client credit administrations. for example, accepting some loan application form,
giving Account opening Form, receiving all related document with duly filled up the
account opening form, approach to the head office for Credit Information Bureau (CIB)
inquiry about the details loan or liability status of the customer. And also, from other
department activities are account opening for saving and current account, cheque book
issue and delivery, debit card issue and delivery, receiving cash from customer, receiving
cash form in remittance department.

5.2. Recommendations
According to my intern I have face some problems and I feel there are some lacking in
SBP. In My Opinion & observation, there some suggestions for the improvements I given
below. They should arrange some medical facilities for employees and customers both. So
that injured person (employee, customer) can get some quick aid to handle the situation.
Sonali Bank Plc (SBP) need to ensure some transportation facility for their employees. It
will be better for the Employee. They can come on schedule. Sonali Bank PLC (SBP) need
to build more Reception corner, which will give all information. Sometimes customers face
problem. In the event that client get the correct data at ideal time, the client will feel
batter.Sonali Bank PLC(SBP) should give quickest service because there are numerous
competitors in the market. At the point when Clients get more advantage sitting inside
the room, at that point client will be more Interest to the Sonali Bank PLC (SBP) Sonali
Bank PLC (SBP) should utilize job rotation with the goal that all Employee get opportunity

Internship Report Department of Computer Science Page 22 of

 all departments, as a result, in the absence of one or two employees, they can offer all
service without interruption.

5.2.1. Organization
Sonali Bank is one of the biggest and top government banks of Bangladesh. But they
should enhance more opportunities for fresher’s or fresh graduates by opening more It
related fields like General Banking, It ect. They should encourage the young
generations to work more with them. Also they should give some space for the interns
to work properly and reserve some seats for the Interns.
5.2.2. University
Students who often struggle to receive internship offers from businesses may benefit
from the university's initiative. The university could compile a list of big-name
businesses willing to give internships to its students. Supervisors of internships should
provide specific criteria for completing the report and other tasks. That guideline will
help interns complete their assigned tasks from both the university and the organization
correctly. University can arrange some workshop or seminar by inviting all the Interns
of the varsity by that they can find a platform to share their experiences, thoughts,
suggestions, which may be very useful for all of them.
5.2.3. Personal/Professional
As a Student I have deal with not many issues and which I have not learn in AIUB. As I
would see it perception, there certain ideas I given underneath: AIUB they should train
some development excel work to the student. Since excel work is vital in an
organization. In this way, University should consider it.By the hypothetical Information
University should taught some practical works of an organization to the student. Since,
that any Student find out about the organization they can work in office easily.All
courses instructor and Teacher they given some examples related to organization of
corporate work experience.Faculty should crate group with unknown students in section
for communication improvement each other student.Also, faculty can teach to student
how they can build up Socializing, Communication corporate network & how they can
obey life balance.

Internship Report Department of Computer Science Page 23 of

 RECOMMENDATION LETTER

Internship Report Department of Computer Science Page 24 of

 REFERENCES
1. https://www.sonalibank.com.bd/

Internship Report Department of Computer Science Page 25 of

 2. https://banksinbd.com/sonali-bank-limited/
3. https://www.banksbd.org/sonali-bank/baridhara-branch-6294.html

Internship Report Department of Computer Science Page 26 of

 APPENDICES

TAPASH CHANDRA
DABNATH

Address: House:325, Block:

D,

Road: 10, Bashundhara R/A,

Dhaka
Contact:
+8801626948393
(Cell) Email:
Tapashnath123@gmail
.com

Position Wanted: Internship as a Trainee engineer

Career Objective:

My objective as an engineer is, to merge my enthusiasm for work on top of the existing codebase
for
any ongoing web applications in order to develop their potential through creative pursuit of
knowledge.

Educational Background:

 B.Sc. in Computer Science and Engineering (CSE)

CGPA 3.03 out of 4.00

(Running) Graduating year:
Spring 2023 (Expecting)
University: American International University-Bangladesh (AIUB)

 Secondary School Certificate (SSC)

GPA 5
out of
5
Group:
Scienc
e

Internship Report Department of Computer Science Page 27 of

 Passing
year:
2015
School: Feni Central High School, Feni

 Higher Secondary Certificate (HSC)

GPA
4.67
out of
5
Group:
Scienc
e
Passing
year:
2017
Collage:Dhaka,Milestion collage,uttara,Dhaka

Internship Report Department of Computer Science Page 28 of

 Skills:
 Microsoft O ce
 Programming Skill : C, C++, Java, PHP, C#, Assembly Language
 Web Languages : HTML, Java script, PHP, CSS Database :MY SQL, SQL Server
 OS : Linux, Windows
 Tools : Code Blocks, Visual Studio, SQL Server, Packet Tracer
 MATLAB
 AutoCAD emu8086

Microsoft office package:

 Microsoft Word, Excel & PowerPoint

Language Proficiency:

Excellent written and oral competence both in English and in Bengali.

Computer Skills:
 Windows 98/XP/7/10, Microsoft Office 97/2000/2003/2007/2010/2013.
 Internet based research andwork

Personal Details:

 Name: Tapash Chandra dabnath

 Father’s Name: Joydab Chandra dabnath
 Mother’s Name: Chumki Rani nath
 Nationality: Bangladeshi
 Date of Birth: 16 December 1998/
 Religion: Hindu
 Marital Status: Unmarried
 Blood group: B+
 Email: Tapashnath123@gmail.com

Internship Report Department of Computer Science Page 29 of 30

 References:

bhijit Bhowmik - Associate Professor, Department of CSE

American International University-Bangladesh
abhijit@aiub.edu |

Dr. Md. Ehasanul Haque - Senior Assistant Professor, Department of CSE

American International University-Bangladesh
ehasanul@aiub.edu |

Supta Richard Philip - Lecturer, Department of CSE

American International University-Bangladesh
richard@aiub.edu |

Internship Report Department of Computer Science Page 30 of 30