MUHAMMAD IZZARUL IZZER

BIN IBRAHIM
SUMMARY
With my past working experience, I am looking forward for a challenging
career opportunity where my related experiences can be utilized, applied
and be part of progressive and highly dynamic performing organization
and be able to share my skills and abilities in promoting excellence and
29 YEARS OLD quality service.

mrbrock1994@gmail.com WORK EXPERIENCE

011-2832-0223 ROYALE CHULAN THE CURVE
FEB 2014 To JUL 2015 – Kitchen Helper
NO. A-06-20 MENARA A ONE
Assists in basic food preparation
DAMANSARA JALAN PJU 10/3C
Receiving and storing product
DAMANSARA DAMAI 47830
Cleaning and stocking
PETALING JAYA SELANGOR

ROYALE CHULAN THE CURVE

AUG 2015 To DEC 2016 – Waiter Coffee House
EDUCATION
Greet guest and offers menus
S.M.K PUNCAK ALAM Answers questions about menu offerings
Sijil Pelajaran Malaysia Carries food and drinks from kitchen to tables
Completed in 2011 Prepares bills and process payments
KOLEJ PTPL SHAH ALAM
Certificate Culinary Art ROYALE CHULAN DAMANSARA (pre opening)
JAN 2017 To SEP 2019 – Bar Captain
Completed in 2013
Plan, organize and control the operations of a cocktail
SURUHANJAYA TENAGA Create a drink recipes
Latihan Sistem Perpaipan Gas Petroleum Supervise the work of bar staff and other bartenders
Completed in 2023

ROYALE CHULAN KUALA LUMPUR

SKILL OCT 2019 To DEC 2021 – Bar Supervisor

Responsibilities managing stock

Time Management Ensures bar is well-sticked and clean
Placing stock orders and ensuring product quality
Critical Thinking
M RESORT & HOTEL (pre opening)
MAR 2022 To AUG 2023 – Bar & Lounge Supervisor / Bellman & Doorman
Management Skills
Ensuring that the bar budget is not exceeded
Communication Skills Upholding a constant level of staff productivity
Maintaining health and safety standard of operation
Analyze and plan business strategies
Adaptability & Work Ethic
Make a report costing and profit & loss

Teamwork
DOUBLETREE BY HILTON SHAH ALAM
SEP 2023 To PRESENT – Concierge & Bellman
Carrying luggage for the guests as they come to or leave the hotel
Help guests with directions and perform as the first and last impression for them
LANGUAGE Primarily responsible for arranging accommodations, recommending local dining
and entertainment, and making reservations
English Making dinner and tour reservations, offering suggestions for events, and
arranging transportation
Bahasa
REFERENCES
Mr. Danial Mr.Baharuddin
OTHERS Royale Chulan Kuala Lumpur
Beverage Manager
M Resort & Hotel
Restaurant & Bar Manager
Cross training Front Office & Concierge Phone : 011-2765-2925 Phone : 018-364-2054
Check in & Check out process
Mr. Azrin Mr. Ivan
Luggage handling
P.M.S Opera
DoubleTree By Hilton Shah Alam M Resort & Hotel
Chief Concierge Chief Concierge
Phone : 012-630-9860 Phone : 017-606-6361