09/14/23 05:53 AM ID: AM

Alarm Detail Report

Geisinger
Branch ID: GEISINGER
Monitoring Status: Active
09/13/23 12:00:00 AM Thru 09/13/23 11:59:59 PM
[Eastern Time (US & Canada)]

12/01/1967 - Karen Kossack

273 Everly Rd
Paupack Twp
Lake Ariel PA 18436
(570) 226-4514
Alarm No User ID Alarm Type Alarm Date Reset Date UL Grade UL Resp
55464 - 776 121063 At Home Medical 09/13/23 06:28:44 PM 09/13/23 06:50:35 PM
Date Time Log Description User ID
09/13/2023 06:28:44 PM At Home Medical 'InHome Call Center Medical event' (Alarm) 121063
06:28:49 PM Allocated - Manual 121045
06:28:49 PM Viewed - Response [5 Secs] 121045
06:28:55 PM Attention - MUST FOLLOW ACTION PATTERN! 121045
06:30:46 PM Comment - ON 2 WAY - KAREN SAID SHE CAN'T GET OUT OF HER 121045
CHAIR. REQUESTING EMS FOR A LIFT
06:30:46 PM ASSIST. ADDRESS CONFIRMED - DOOR SHOULD BE OPEN 121045
06:30:48 PM Authority - Wayne County - Medical at Site [(570) 253-3109] - Result: Contacted 121045
06:32:24 PM Response - - Viewed [5 Secs] View to Action [01:59] Actioned [02:04] 121045
06:32:41 PM Medical - Name: 13 [Dispatched] 121045
06:32:41 PM Comment - EMS ENROUTE FOR A LIFT ASSIST 121045
06:32:45 PM Customer - Karen Kossack at Device [(443) 525-3641] - Result: No Answer 121045
06:33:34 PM Contact - Richard Kossack at Site [(570) 702-1980] - Result: Left Message 121045
06:35:40 PM Comment - LET RICHARD KNOW EMS IS ON THE WAY TO KAREN FOR A 121045
LIFT ASSIST
06:35:44 PM Suspend - Time: up to 15 Minutes 121045
06:49:51 PM Allocated - Manual 121063
06:50:35 PM Operator Cancel/Close - Res: AC 121063
06:50:35 PM Comment - Dispatched 121063
06:50:35 PM Resolution: AC - Genuine Alarm 121063
Type Name Incident Notified On Location Cleared Elapsed
Medical Wayne County - Medical 06:30:48 PM
Name/ID: 13

Monitored Transmission Path: No Encrypted: No CS Holds Keys: No

Alarm Detail Report Page 1/3

09/14/23 05:53 AM ID: AM

LS008205 - 03/17/1951 - Christine Thomas

310 Church St Apt 307
Jessup Boro
Jessup PA 18434
Alarm No User ID Alarm Type Alarm Date Reset Date UL Grade UL Resp
35818 - 2334 121012 Medical Alarm 09/13/23 06:12:20 AM 09/13/23 06:51:57 AM
Date Time Log Description User ID
09/13/2023 06:12:20 AM Medical Alarm 'Added by Signal Handler' (Alarm) 121012
06:12:25 AM Allocated - Auto-Get 121062
06:12:25 AM Viewed - Response [5 Secs] 121062
06:12:30 AM Show Event Programming Instructions - Unit Emergency Button 121062
06:12:31 AM Attention - MUST FOLLOW ACTION PATTERN! 121062
06:12:32 AM Attention - THIS IS A NON TOGGLE ACCT 9,9 TO DISCONNECT 121062
06:13:33 AM Authority - Lackawana County 911 - EMS at Site [(570) 342-9111] - Result: 121062
Contacted
06:14:58 AM Response - - Viewed [5 Secs] View to Action [01:08] Actioned [01:13] 121062
06:16:24 AM Medical - Name: 177 [Dispatched] 121062
06:16:24 AM Comment - ON 2 WAY with Chrisine, she stated she has fallen in her bedroom 121062
and needs
06:16:24 AM assistance getting back up. EMS is on the way for a lift assist 121062
06:16:31 AM Customer - 03/17/1951 - Christine Thomas at Home [(570) 382-3325] - Result: No 121062
Answer
06:17:08 AM Contact - Christine Booth at Mobile [(570) 445-1999] - Result: Contacted 121062
06:18:11 AM Comment - informed daughter thatEMS is on the way for a lift assist 121062
06:18:15 AM Suspend - Time: up to 15 Minutes 121062
06:33:30 AM Allocated - Manual 121012
06:33:40 AM Suspend - Time: up to 15 Minutes 121012
06:51:12 AM Allocated - Manual 121012
06:51:57 AM Operator Cancel/Close - Res: AC 121012
06:51:57 AM Comment - no further callbacks 121012
06:51:57 AM Resolution: AC - Genuine Alarm 121012
Type Name Incident Notified On Location Cleared Elapsed
Medical Lackawana County 911 - EMS 06:13:33 AM
Name/ID: 177
Person Christine Booth 06:17:08 AM

Monitored Transmission Path: No Encrypted: No CS Holds Keys: No

Alarm No User ID Alarm Type Alarm Date Reset Date UL Grade UL Resp
35818 - 2378 121064 Medical Alarm 09/13/23 12:31:23 PM 09/13/23 12:50:05 PM
Date Time Log Description User ID
09/13/2023 12:31:23 PM Medical Alarm 'Added by Signal Handler' (Alarm) 121064
12:31:26 PM Allocated - Auto-Get 121062
12:31:26 PM Viewed - Response [3 Secs] 121062
12:31:33 PM Show Event Programming Instructions - Unit Emergency Button 121062
12:31:35 PM Attention - MUST FOLLOW ACTION PATTERN! 121062
12:31:36 PM Attention - THIS IS A NON TOGGLE ACCT 9,9 TO DISCONNECT 121062
12:33:19 PM Comment - on 2 way with christine she fell and needs help up, not injured door 121062
open, wants
12:33:19 PM her contact called 121062
12:33:22 PM Authority - Lackawana County 911 - EMS at Site [(570) 342-9111] - Result: 121062
Contacted
12:34:10 PM Response - - Viewed [3 Secs] View to Action [01:56] Actioned [01:59] 121062
12:34:41 PM Medical - Name: 215 [Dispatched] 121062
12:34:41 PM Comment - ems is on the way for a lift assist 121062

Alarm Detail Report Page 2/3

09/14/23 05:53 AM ID: AM

12:35:30 PM Customer - 03/17/1951 - Christine Thomas at Home [(570) 382-3325] - Result: No 121062
Answer
12:36:06 PM Contact - Christine Booth at Mobile [(570) 445-1999] - Result: Left Message 121062
12:37:23 PM Suspend - Time: up to 15 Minutes 121062
12:48:35 PM Allocated - Manual 121064
12:50:05 PM Operator Cancel/Close - Res: AC 121064
12:50:05 PM Comment - print 121064
12:50:05 PM Resolution: AC - Genuine Alarm 121064
Type Name Incident Notified On Location Cleared Elapsed
Medical Lackawana County 911 - EMS 12:33:22 PM
Name/ID: 215

Monitored Transmission Path: No Encrypted: No CS Holds Keys: No

Alarm No User ID Alarm Type Alarm Date Reset Date UL Grade UL Resp
35818 - 2399 121064 Medical Alarm 09/13/23 12:50:09 PM 09/13/23 01:13:25 PM
Date Time Log Description User ID
09/13/2023 12:50:09 PM Medical Alarm 'Added by Signal Handler' (Alarm) 121064
12:50:16 PM Allocated - Manual 121001
12:50:16 PM Viewed - Response [7 Secs] 121001
12:50:30 PM Show Event Programming Instructions - Unit Emergency Button 121001
12:51:43 PM Comment - ON 2ND 2WAY WE LET CHRISTINE KNOW HELP IS COMING 121001
12:51:46 PM Suspend - Time: up to 15 Minutes 121001
12:56:02 PM Allocated - Manual 121064
12:56:26 PM Attention - MUST FOLLOW ACTION PATTERN! 121064
12:56:28 PM Attention - THIS IS A NON TOGGLE ACCT 9,9 TO DISCONNECT 121064
12:56:34 PM Suspend - Time: up to 15 Minutes 121064
01:11:46 PM Allocated - Auto-Get 121064
01:13:25 PM Operator Cancel/Close - Res: AC 121064
01:13:25 PM Comment - print 121064
01:13:25 PM Resolution: AC - Genuine Alarm 121064

Monitored Transmission Path: No Encrypted: No CS Holds Keys: No

Alarm Detail Report Page 3/3