Module 8 Merged

National Testing Agency
Institutional Management and Administrative

Question Paper Name :
Procedures 7th March 2021 Shift 2
Institutional Management and Administrative
Subject Name :
Procedures
Creation Date : 2021-03-07 18:27:39
Duration : 180
Number of Questions : 100
Total Marks : 100
Display Marks: Yes
Institutional Management and Administrative Procedures

Group Number : 1
Group Id : 27253913
Group Maximum Duration : 0
Group Minimum Duration : 120
Show Attended Group? : No
Edit Attended Group? : No
Break time : 0
Group Marks : 100
Is this Group for Examiner? : No
Institutional Management and Administrative Procedures

Section Id : 27253913
Section Number : 1
Section type : Online
Mandatory or Optional : Mandatory
Number of Questions : 100
Number of Questions to be attempted : 100
Section Marks : 100
Mark As Answered Required? : Yes
Sub-Section Number : 1
Sub-Section Id : 27253913
Question Shuffling Allowed : Yes
Question Number : 1 Question Id : 2725391201 Question Type : MCQ Option Shuffling : No Is Question
Mandatory : No
Correct Marks : 1 Wrong Marks : 0
,1lhlch teIIlJI best describes the process of obtaining, depfoying, and utilizing a. variety of essentiat.ll
resources to contribute to an institution's success ·_
1) planning
process of obtaining, deploying
2) orgamzmg
3) staffing
4) management
Options :
2725394801. 1
2725394802. 2
2725394803. 3
2725394804. 4
Mandatory : No
In Institnt:i.ona.1 management , the function ofBu dget:ing is : functional budgeting
1) Fina.ncial Planning
2) Accounting
3) C antral and expenditure
4) All of the Above
Options :
2725394805. 1
2725394806. 2
2725394807. 3
2725394808. 4
Mandatory : No
In what order do institutional managers typically perfoIIlJI the manageriat.ll functions ?
1) organising, planning, controlling, leading managerial functions
2) organising, leading, planning, con.trolling
3) planning, organising, leading, controlling
4) planning, organising, controlling, leading
Options :
2725394809. 1
2725394810. 2
2725394811. 3
2725394812. 4
Mandatory : No
Whl ch one of the follo,ving statement is correct? correct
1) Pllanning and controlling are essentially one and the same
2) Controlling is a part of the planning process
3) Controlling is a snbsti.tute for planning
4) A contrnl process is meaningless ,vithout pre-set goals
Options :
2725394813. 1
2725394814. 2
2725394815. 3
2725394816. 4
Mandatory : No
Planning for the Institution should be based on: planning for
1) Syllabus
2) Aims and N eeds
3) Resources
4) All of the Above.
Options :
2725394817. 1
2725394818. 2
2725394819. 3
2725394820. 4
Mandatory : No
Goals of the institution should be: goals
1) Relevant
2) AchievaMe
3) Specific
4) All of the Above
Options :
2725394821. 1
2725394822. 2
2725394823. 3
2725394824. 4
Mandatory : No
The asswnptions about the environment in which an institutional plans are forrnruat ed and executed
are:
Assumptions
1) A regufar follow -up
2) Derivativ e plans
3) Pfann.iing Premises
4) Setting of objectives
Options :
2725394825. 1
2725394826. 2
2725394827. 3
2725394828. 4
Mandatory : No
planning begins
Pbmring begins ,vith:
1) assessing and choosing the best alternative
2) designing evaluation procedmes
3) selecting mat eri.al
4) setting of objectives
Options :
2725394829. 1
2725394830. 2
2725394831. 3
2725394832. 4
Mandatory : No
Which level of management is responsible for iimplementmg programs that are mtended to carry out
the broader objectives of ain institution set. by executives ? responsible for implementing
1) shop floor w orkers
2) middle level managers
3) first level managen
4) chief financial managers
Options :
2725394833. 1
2725394834. 2
2725394835. 3
2725394836. 4
Mandatory : No
The ability ofa mana.geI to mterface and work effectively with individuals and groups is descriptive
of what type of manageria.11. skill? managerial skill
1) tedmicaJ
2) admmistrative
3) interpersonal
4) organizational
Options :
2725394837. 1
2725394838. 2
2725394839. 3
2725394840. 4
Mandatory : No
"Which ofthe following characterize a manager as being effective? manager as being effective
1) 111ey use a minimum amount o fres om:ces for d'ie amom1t of out.puts produced
2) They devote a. l.nge amount oftime to planmng
3) They achleve their goals
4) They mterview, select, and train people who are most suitable to fill open jobs.
Options :
2725394841. 1
2725394842. 2
2725394843. 3
2725394844. 4
Mandatory : No
Wm.ch of the following strategies aim at improving internal weaknesses by tiling advantage of
ext ema.ll opportunities? strategies aim
1) so
2) WO
3) SW
4) ST
Options :
2725394845. 1
2725394846. 2
2725394847. 3
2725394848. 4
Mandatory : No
\Vhich of die following requires an institution t o establish annual objectives, d evise policies, motivat e
empfoyees and allocate resom ces for the ex ecution of strat egies?
1) Strat egy fonnul:nion establish annual objectives
2) Strat egy evaluation
3) Strat egy implementation
4) Strat egy estimation
Options :
2725394849. 1
2725394850. 2
2725394851. 3
2725394852. 4
Mandatory : No
Whii ch of the following w ould y ou. N OT expect t o see in a vision sta t ement? vision statement
1) Descriptions of desirable future int eractions
2) M otivati onal Tenninolo gy
3) Fo cus on values t o which an institution is committed
4) Vlha.t an institution seeks t o do t o reach d esrrablie future state
Options :
2725394853. 1
2725394854. 2
2725394855. 3
2725394856. 4
Mandatory : No
'Which of the fol!lmving indicates an important fomctional mea, of an institution, requiring change?
1) Core value requiring change
2) Thrust area
3) Change agent
4) Strategy
Options :
2725394857. 1
2725394858. 2
2725394859. 3
2725394860. 4
Mandatory : No
\Vhat is the recommended length of an effective Ivlission statement? mission statement
1) One page
2) Less than 200 w ords
3) One sentence of 10 t o 20 words
4) There is no recommendati on, it ca.n be as long as the institute management w ants
Options :
2725394861. 1
2725394862. 2
2725394863. 3
2725394864. 4
Mandatory : No
\Vhich ofthe fol!lo-wing is associated with snccessfuJl strategies . successful strategies
1) Creating superior value to customers
2) Exploitation of key success factors
3) Creating and. maintaining strategj c fit
4) All of the above
Options :
2725394865. 1
2725394866. 2
2725394867. 3
2725394868. 4
Mandatory : No
Any person, group or organisation that can place a claim on a.n instit ution' s attention/resources/output
is called: attention / resources / output
1) Customer
2) Top Management
3) Stakeholder
4) Consumer
Options :
2725394869. 1
2725394870. 2
2725394871. 3
2725394872. 4
Mandatory : No
The follov.rmg is NOT a principle of organisation:
l) Principle of exception principle of organisation
2) Principle ofbalance
3) Principle of complexity
4) Principle of co -ordination
Options :
2725394873. 1
2725394874. 2
2725394875. 3
2725394876. 4
Mandatory : No
The process of dividing the ,v ork 3!lld then grouping them into units 3!lld subunits for the purpose of
administration is lmov.,,1 as : dividing the work
1) Departmentation
2) Organisation structure
3) Committee
4) All of the above
Options :
2725394877. 1
2725394878. 2
2725394879. 3
2725394880. 4
Mandatory : No
Each subordinate should have only one supenor ,vhose command he has to obey. This is known as:
1) Division of work one superior
2) Exception principle
3) Unity of Command principle
4) Authority - responsibility principle
Options :
2725394881. 1
2725394882. 2
2725394883. 3
2725394884. 4
Mandatory : No
Delegation of authority is linked to: delegation of authority
1) Ma.nag eriatl plaruring
l) Management co ordiination
3) Management. control
4) Scientific m:magement.
Options :
2725394885. 1
2725394886. 2
2725394887. 3
2725394888. 4
Mandatory : No
The main advant.age of functional organiisation Is: functional organisation
1) Specialisation
2) Simplicity
3) Expert adviice
4) Experience
Options :
2725394889. 1
2725394890. 2
2725394891. 3
2725394892. 4
Mandatory : No
In line and staff organiisa.tion, the authority lies in: line and staff
1)
2)
Line
Staff
staff - counseller
3) Both line and staff
4) N one of the above
Options :
2725394893. 1
2725394894. 2
2725394895. 3
2725394896. 4
Mandatory : No
Hthe span of control is narrow, a. numbeI" of managers w ould be reqwed :in each unit ofthe
orga.n.iza.tion and there w ould be many ma.na.geria1 fovels or layers, such an orga.n.iza.tional structme is
referred to a.s :
1) Fl!at. st.met.me span of control
2) Tall structme
3) Matrix structure
4) Project structure
Options :
2725394897. 1
2725394898. 2
2725394899. 3
2725394900. 4
Mandatory : No
What are group nonus? group norms
1) Modes of beha.vioms that. a.re shared by some memben of the group
2) Modes of beha.vii.ours that. challenge group values and beliefs
3) Modes of beha.viiours that are a.ccepta.ble t o and sh.Med by group members
4) Modes of behaviours that a.re different of those of other group members
Options :
2725394901. 1
2725394902. 2
2725394903. 3
2725394904. 4
Mandatory : No
teams occurs
Teams occur when a numbeI" of people have _____ and recognise that their personal success is
dependent. on the success of others.
1) Asha.red w ork enviironment.
2) A common goal
3) Similar jobs
4) The common boss
Options :
2725394905. 1
2725394906. 2
2725394907. 3
2725394908. 4
Mandatory : No
team participation
Which of the fo]lo-wing is a w ay t o incre.ase t e.am participati on?
1) Plan the team meetings and share agenda with people beforehand
2) Ask the foade:r of the group to run the meeting and talk the most.
3) EncoUiage everyone t o t.alk whenever they have something to say, even if another person is
t.alk:ing
4) Point ant dominating behavior to everyone.
Options :
2725394909. 1
2725394910. 2
2725394911. 3
2725394912. 4
Mandatory : No
Which ofthe follow:ing is NOT a characteristi c ofan ef fective team?effective team
1) The open expression of feelings and disagreements
2) The :resolution of conflict. by members themsdves
3) A belief in shared aims and objectives
4) A sense of commitment by individual member' s to their own goals and objiectives
Options :
2725394913. 1
2725394914. 2
2725394915. 3
2725394916. 4
Mandatory : No
Which of the following is NOT a Team Maintenance Role?
team maintenance role
1) Encouraging
2) Compromising
3) Hannonising
4) fofonnation giving
Options :
2725394917. 1
2725394918. 2
2725394919. 3
2725394920. 4
Mandatory : No
F rnm the point of vie,v of an effective team, answ er the fo]fo-wing question:
effective team
Harl, a senior member of the team, and Ramesh, ajru nior member of the team, are on the opposit e
sides of an important issue. Both of their posit.ions have merit. You notice that as Hari and Ramesh
present. their arguments, at.her t eam members :
1) Seem to be harsheI" in the criticisms of Ra.mesh' s arguments
2) Are objective, and attentive t o both arguments-the team values differences
3) Favour Hari slightly over Ramesh.
4) Don' t pay much auention to either viev,>point
Options :
2725394921. 1
2725394922. 2
2725394923. 3
2725394924. 4
Mandatory : No
\Vhich. of the following is NOT a symptom of Group Think? group think
1) Illusions of vulnerability
2) Belief in inherent group morality
3) Applying direct pressure t.o deviants
4) Self-censorship by memben
Options :
2725394925. 1
2725394926. 2
2725394927. 3
2725394928. 4
Mandatory : No
Which mode of recruitment is through advertisement.s, new spapers and w ant ads _
1). Direct mode of recruitment
2). Indirect
3). On payroll
4). Thnd Pay
Options :
2725394929. 1
2725394930. 2
2725394931. 3
2725394932. 4
Mandatory : No
Which of the following provides complete job related information (both positive and negative) to the
applicants so that they can make right decisions before ta.king the job?
1).
2).
Job Compatibility Questionnaire
Realisti c job preview
job related information
3). Market smve.y
4). None of the above
Options :
2725394933. 1
2725394934. 2
2725394935. 3
2725394936. 4
Mandatory : No
Sel!ection is _ _ _ in its application as much as it seeks to eliminat e as many unqualified
selection
applications as possible. in order t o identify the right candidates .
1). Positive
2). Negative
3). Both negative and positive.
4). None of the above
Options :
2725394937. 1
2725394938. 2
2725394939. 3
2725394940. 4
Mandatory : No
Whl ch of the fo]fo\ving t opics are covered in employee. ori e.nt.ation pro g;:ramm e.?
1) Training and educati on benefit
2)
3)
Relationship to other jobs
Disciplinary :regulations
employee orientation programme
4) All of the above
Options :
2725394941. 1
2725394942. 2
2725394943. 3
2725394944. 4
Mandatory : No
The allocat ion of people to jobs ; it includes initial assignment of new employees, and promotion,
transfer, or demotion of present empfoyees is referred t o as :
1)
2)
Recruitment
Pb.cement
allocation of people
3) Selection
4) Orient.a.ti on
Options :
2725394945. 1
2725394946. 2
2725394947. 3
2725394948. 4
Mandatory : No
\Vhich of the following is a. benefit of empfoy ee training? training
1) Improves moralle
2) Helps people identify ,vi.th institutional goals
3) Provi des a. good climat e for leanring, growth and co - ordination
4) None of the above
Options :
2725394949. 1
2725394950. 2
2725394951. 3
2725394952. 4
Mandatory : No
"\Nhat is the alt ernate name for incentives . incentives
l) Gratuity
2) Paid holidays
3) Payment s by result
Options :
2725394953. 1
2725394954. 2
2725394955. 3
2725394956. 4
Mandatory : No
Match the folilo,vmg component s ofremnne:ration with their inclusions - fringe benefits
l Fringe Benefit s ------- A. Stock option
H. Job Context. ---------- B. Challenging job responsibilities
HI. Pel'quisites --------- C. Group Plans
IV. Incentives ----------- D. Medical Caire
1) I-D, 11-B, HI -A IV-C
2) I-B, II-A HI -C, IV-D
3) I-A n~c, IH-D, IV-B
4) I-C, H-B, IH-D, IV-A
Options :
2725394957. 1
2725394958. 2
2725394959. 3
2725394960. 4
Mandatory : No
\Vhich ohhe following is a challenge mentioned in remunerntion? remuneration
1) Employee part:icipat:ion
2) Pay secrecy
3) Camp.arable w orth
4) All of the above
Options :
2725394961. 1
2725394962. 2
2725394963. 3
2725394964. 4
Mandatory : No
·when a hlgher level job :is assigned to an individual withou.t increase in salary, it. iis called:
higher level job

l) Horizontal promotion
2) V ertica1 Promotion
3) Dry promotion
4) Diagonal promotion
Options :
2725394965. 1
2725394966. 2
2725394967. 3
2725394968. 4
Mandatory : No
Payment to faculty on per class/period ofteacmng or output per period/hom basis is called:
1) Time :rate method
2)
3)
Period :rate method
Both (l) and(2) payment of faculty
Options :
2725394969. 1
2725394970. 2
2725394971. 3
2725394972. 4
Mandatory : No
\.\lhich of follO\ving is wrong statement. in :respect of CC S (Conduct) Rules 1964?
1) A Govt._servant. quali.f ied to vote at such election may exercise his right. to vote.
2) A Govt. servant shill canvass or otherwise interfere with or lllse his influence in connection with
or take part in an election :in legislature elect.ion only
3) Govt servant endeavour to prevent any member of his famHy from taking part in elections.
4) None ofthese
Options : CCS
2725394973. 1
2725394974. 2
2725394975. 3
2725394976. 4
Mandatory : No
The folloviring act., conduct and commissions of a Government serva.n.t amount t.o misconduct.:
1) If the act or conduct, is p:rejudi cial or likely t o be p:rejudi cial to the interests of the ma.st.er or to
the :reputati on of the ma.st er
2) If the a.ct or conduct. is inconsistent. or incompatible with the dllle or peaceful discharge ofhls
duty to his mastex
3) Ift.he act. or conduct. of a sexvant makes it unsafe for the employer to :retain him in service
4) All the above
Options : misconduct
2725394977. 1
2725394978. 2
2725394979. 3
2725394980. 4
Mandatory : No
A sanction for any fresh. chaige shall unless it is specifically renew ed., lapse if no payment in whole
or in part has been made during a period of:
l) 12 months from the date of issue of such sanction. sanction for any fresh charge
2) Financial ye.JI in which sanction accorded .
3) 6 months from the date of issue of such sanction..
4) 3 months from the date of issue of such s.anction.
Options :
2725394981. 1
2725394982. 2
2725394983. 3
2725394984. 4
Mandatory : No
If a bid. is accepted during the process of auctioning the disposal, earnest money should immediately
be taken on the spot. from the successfu] bidder. The amount ofthe earnest. money should be:
1)
2)
not fos s t.han 10%
not. less than 20% Bid
3) not less than 25%
4) not less than 30%
Options :
2725394985. 1
2725394986. 2
2725394987. 3
2725394988. 4
Mandatory : No
A phy sical verification of all the consumable goods and materi.als shoulld be undert.aken at. least once
physical verification
m:
1) one month
2) six months
3) one y ear
4) two y ears
Options :
2725394989. 1
2725394990. 2
2725394991. 3
2725394992. 4
Mandatory : No
The process of:recording financial. data up to trial balance is:
1)
2)
Classifying
Summaris]ng
recording financial data
3) Analyzing
4) Book keeping
Options :
2725394993. 1
2725394994. 2
2725394995. 3
2725394996. 4
Mandatory : No
As per accrual concept, which of the followings is not true: accrual concept
l) sailes + gross profit = revenue
2) revenue - profit. = expenclinne
3) revenue - expenditme = profit
4) revenue = pro fit + expenditure
Options :
2725394997. 1
2725394998. 2
2725394999. 3
2725395000. 4
Mandatory : No
A manager gets hls authority by virtue of his posit:i.on, while a ___ gets his authority from his
follow ers _
1)
2)
Mentor
Counsellor
authority
3) Leader
4) Coach
Options :
2725395001. 1
2725395002. 2
2725395003. 3
2725395004. 4
Mandatory : No
V/hich of the followmg theories seeks t o determine the pen onaJ characteristics of effecti vdea.de.rs?
1) Behavioural theory
2)
3)
Fiedler's contingency theory
Hous e' s Path Goal theory
effective leaders
4) Trait theory
Options :
2725395005. 1
2725395006. 2
2725395007. 3
2725395008. 4
Mandatory : No
A style of lea.denhlp that. takes account of ot.hen' view s, opinions and idea.s is:
style of leadership
1) Autocratic
2) Democra.tic
3) La.issez-faire
4) A ID]X of lais sez-faire and democratic
Options :
2725395009. 1
2725395010. 2
2725395011. 3
2725395012. 4
Mandatory : No
According t o Fiedler' s LPC scale, lea.ders ,vith a low LPC score ,,'lill gain sa.tisfaction from:
LPC
1) Achieving objectives
2) Developing team relationships
3) Both (1 ) and (2)
4) N either ( 1) nor (2)
Options :
2725395013. 1
2725395014. 2
2725395015. 3
2725395016. 4
Mandatory : No
Refexent pow ex is based on the subord:inat e' s perception that the lea.der ha.s a ri ght t o exercise
referent power
influence beca.use of the leader' s:
l) Abiility to punish or rewa.rd
2) Positi on "within an orga.n:ization
3) Both (1 ) and (2)
4) Persona.I charisma.
Options :
2725395017. 1
2725395018. 2
2725395019. 3
2725395020. 4
Mandatory : No
The situational theory of leadership emphasises: situational theory
l) Environment.
2) Event s
3) Personality Traits
4) Political Situation
Options :
2725395021. 1
2725395022. 2
2725395023. 3
2725395024. 4
Mandatory : No
\Vhich of the following style of foa.dership lea.ds to sa.tis fi ed, motivat ed and more skilled employees,
in tum lea.ding t o an optimisti c w ork environm.ent and encouraging creativity?
style of leadership
l) Aut ocratic
2) Bme.aucratic
3) Democrati c
4) Laissez Faire
Options :
2725395025. 1
2725395026. 2
2725395027. 3
2725395028. 4
Mandatory : No
In which stage of the communication process, does the receiver interpret the message and translate it
int o me.aningfu] information?
1)
2)
Encoding
Decoding
stage of the communication
3) Feedback
4) Transmission
Options :
2725395029. 1
2725395030. 2
2725395031. 3
2725395032. 4
Mandatory : No
'Which ofthe following facial clues often reveals that a person is lying?
1)
2)
Fa.ihne to look you in the eye
Facial shift facial clues
3) Crooked smile
4) All of the above
Options :
2725395033. 1
2725395034. 2
2725395035. 3
2725395036. 4
Mandatory : No
Upward communication flows from ______ by way of complaint.s, suggestions, advice,
feedback etc. :
l)
2)
Customers
Clients
upward communication
3) Competitors
4) Low er levels
Options :
2725395037. 1
2725395038. 2
2725395039. 3
2725395040. 4
Mandatory : No
The fonnal greeting with which a business letter begins is called:
formal greeting
1) Body ofthe lettex
2) Reference
3) Salutaf on
4) Subject
Options :
2725395041. 1
2725395042. 2
2725395043. 3
2725395044. 4
Mandatory : No
\Vhich of the follov.']Jlg tenns best describes the grapevine as a commumcation p.aU.em?
grapevine
l) Diagonal
2) fofonnal
3) Serial
4) Verbal
Options :
2725395045. 1
2725395046. 2
2725395047. 3
2725395048. 4
Mandatory : No
\Vhen w orking to create and maiin.taiin a favourable relationship with a receiver, a sender should:
1)
2)
Use Positive w ording
Stress mutual interests and benefits sender should
3) Impress the receiver by using technical tenns
4) Do just what the receivex expects
Options :
2725395049. 1
2725395050. 2
2725395051. 3
2725395052. 4
Mandatory : No
Rearrange thefollowi.ng six st eps ofmotivation logically:
A.
B.
Engages in goal - directed behaviour
Reassesses needs deficiencies
six step of motivation
C. :Performs
D. I denti fies needs
E. Searches for ways to sati sfy the needs
F. Receives either rew ards or pmiishrnent
1) ABCDEF
2) BCDEAF
3) DFCAEB
4) DEACFB
Options :
2725395053. 1
2725395054. 2
2725395055. 3
2725395056. 4
Mandatory : No
\,Vhlch of the following is NOT :m indicator ofa Motivat ed Workforce?
1) High Productivity
2)
3)
fogenmty in the use of Resources
High Employ ee Turnover
motivated workforce
4) Work conscious
Options :
2725395057. 1
2725395058. 2
2725395059. 3
2725395060. 4
Mandatory : No
\.\lhich of the following theories of motivati on focus on the needs a person is trying t o sati sfy and the
features of the w ork environment tbat seems t o satisfy those needs ?
theories of motivation
1) :Process theories
2) Sit.uat.ionall theories
3) Content t.heori.es
4) Motivational theories
Options :
2725395061. 1
2725395062. 2
2725395063. 3
2725395064. 4
Mandatory : No
\Vhiich is one of the follov;ring Techniques of Motivating Oneself?
1)
2)
Individualizing reinfo:rce:rs
Making the t.a.sk more :intrinsically sa.tisfying
motivating oneself
3) Matching people to tasks
4) Providing opportunities to grow
Options :
2725395065. 1
2725395066. 2
2725395067. 3
2725395068. 4
Mandatory : No
In which oft.he following employ ees 'ca::ree:r hazards' a::re dealt.?
career hazards
1) Coa.chlng
2) Counselling
3) D evefopment
4) Mentoring
Options :
2725395069. 1
2725395070. 2
2725395071. 3
2725395072. 4
Mandatory : No
\Vhich one of the following is the aim of Counselling? counselling
1) Ensuring that. clients a.re on the correct medication
2) Promoting personal growth and productivity
3) Providing a: successfu] diagnosis in psychopathology
4) Soldy addressing the behaviour
Options :
2725395073. 1
2725395074. 2
2725395075. 3
2725395076. 4
Mandatory : No
Setting SI\.1ART goals imply: SMART
1) Specific, Matching, Accurate, Reali.stic, Tactful.
2) Specific, MeasUI'eable, Attainable, Relevant, Timely
3) Specific, Me.asureable, Accurate, Reliable, Tactful
4) Strategic, Measureabk Attainable, Relevant, Timely
Options :
2725395077. 1
2725395078. 2
2725395079. 3
2725395080. 4
Mandatory : No
Goals Me the _ _ _ of Management action_ goals are
1) Starting points
2) Planning
3) End points
4) Directions
Options :
2725395081. 1
2725395082. 2
2725395083. 3
2725395084. 4
Mandatory : No
\Vhich of the following time management technique refers to eating meals on the run to make good
use oftime ordinarily spent on sitting down for meals ?
1) Grazing
2)
3)
Greasing
Snacking
time management
4) Snagging
Options :
2725395085. 1
2725395086. 2
2725395087. 3
2725395088. 4
Mandatory : No
An example of streamlining your w ork effort t o eliminat e time wastiin.g tasks is: an example
1) Assist your secretary with routine phone calls
2) Be a good employee a:nd he1p others routinely with then: tasks
3) Look for duplicati on of effort and w aste; then, take action to eliminat e them
4) Read and reply t o e-maiil hourly
Options :
2725395089. 1
2725395090. 2
2725395091. 3
2725395092. 4
Mandatory : No
W ork attitudes cam. be reflected iin an institution/organiization through:
1)
2)
Job Satisfaction
Organizati onal Commitment
work attitudes
3) Both (1 ) am.d (2)
4) Neither (1 ) nor (2)
Options :
2725395093. 1
2725395094. 2
2725395095. 3
2725395096. 4
Mandatory : No
\Vhlcl1 of the follO\ving is NOT the component of Attitudes ?
component of attitudes
1) Psy cho-motor
2) Cognition
3) Behavii our
4) Affect
Options :
2725395097. 1
2725395098. 2
2725395099. 3
2725395100. 4
Mandatory : No
·w hich of the follo,ving is not one of the stages in K urt Lewin's famous dnee-stage prescriptive model
of change dev doped in the 1950s ?
1) Moving t o a new level
kurt lewin
2) Refreezing attitudes at the n ew lev el
3) Unfreezing current attitu d es
4) Mdting resistance
Options :
2725395101. 1
2725395102. 2
2725395103. 3
2725395104. 4
Mandatory : No
Which of the following is N OT a way of ov ercoming resist ance t o change? to change
1) Commumcation and discussion
2) Involving those w ho resist in the change process
3) Bullying and hai-assing people int o t owiing the line
4) G:i.ving :i.ncentives
Options :
2725395105. 1
2725395106. 2
2725395107. 3
2725395108. 4
Mandatory : No
\Vhich of the followiing wiill NOT affecuhe choice of planned change programme in an institution?
1) Culture
2)
3)
L eadership style
Natm e of institution
affect the choice
4) Gov emment. policy
Options :
2725395109. 1
2725395110. 2
2725395111. 3
2725395112. 4
Mandatory : No
\"'Vhlch of the follo'h'ling is a part of the six-point plan for strat egic change?
1) Foster consensus for the new vision, competence t o enact it and cohesion to move it along
2) Institnterevitali.satfon through fonnal policies, sy st ems and structures
3) Monitor and adjust strat egies in response to problems in the revitilisation process
4) All of the above
Options :
strategic change
2725395113. 1
2725395114. 2
2725395115. 3
2725395116. 4
Mandatory : No
Which ohhe follov,ring is NOT a key task for those in.valved in seeking political agreements over
planned change in an iinstituti on?
1) Seek out potential opposition and attempt to change opinions or, atleast, to neutralise them
2) Identify pot ential and in fluential supporters and persuade them to snppon the ne,v strategy
3) Negotiate any necessary 'side deals ' t o get people on siide
4) Build the ma.xii.mum consensus for the new proposals, preferably prior t o any formal decision
planned change
meeting
Options :
2725395117. 1
2725395118. 2
2725395119. 3
2725395120. 4
Mandatory : No
The personalities of creative people tend to have all of the following characteristi cs except :
1) A positive self-image without being blindly self-confident
2) Can w ork along in isolation necessary for developing ideas
3) Frequently considered to be nonconformists and do not n eed strong approval from the group
4) Have a low t olerance for ambiguity, must have dear directions on all task
Options :
2725395121. 1 personalities
2725395122. 2
2725395123. 3
2725395124. 4
Mandatory : No
Creativity is likely t o occur when three component s come t ogetheI ,vhich involve experti se, creative
thlnking skills and:
1) proper lightmg mthe w ork environment
creativity
2) right type of motivation
3) st able economical conditions
4) extrinsica.l!ly motivating conditions in the w ork environment.
Options :
2725395125. 1
2725395126. 2
2725395127. 3
2725395128. 4
Mandatory : No
The fast st ep in a control process is:
last step in control
1) Allocat e resources
2) Tiling corrective action
3) Select. a strat egy
4) Set standards
Options :
2725395129. 1
2725395130. 2
2725395131. 3
2725395132. 4
Mandatory : No
The w eakest form of control is: weakest form
1) Pre-control
2) Simultaneous control
3) Post -control
4) Dual control
Options :
2725395133. 1
2725395134. 2
2725395135. 3
2725395136. 4
Mandatory : No
What is the tenn for the monitoring of ev ents both intern.al and external to the institution that affects
strategy?
1)
2)
Operati anal control
Strategic sun,eillance term for the monitering
3) Strat egic control
4) Environment al scann.iing
Options :
2725395137. 1
2725395138. 2
2725395139. 3
2725395140. 4
Mandatory : No
effective control
The mam chairacteristics of a.n effective control sy stem are:
1) Flexibility, me.asmability, timeliness and objectivity
2) Flexibility, accuracy, relevance and objectivity
3) Flexibility, accuracy, timeliness and relevance
4) Fl exibility, accuracy, timeliness and objectivity
Options :
2725395141. 1
2725395142. 2
2725395143. 3
2725395144. 4
Mandatory : No
Bu dget is a.n instrument of: budget
1) planning only
2) contrnl only
3) b oth planning and control
4) none of these
Options :
2725395145. 1
2725395146. 2
2725395147. 3
2725395148. 4
Mandatory : No
The full form of "BARS" is: BARS
1) Baseline Accounting and Reporting System
2) Behavi omally Anchored Rat:ing Scales
3) Budgeting Accounting and Reporting System
4) Behaviourally Anchored Reporting Scales
Options :
2725395149. 1
2725395150. 2
2725395151. 3
2725395152. 4
Mandatory : No
performance appraisal
Which of the following iis :m advantage of the criti cal incident s methods while pe:rfom:1:ing
performance appraisal?
1) Mimmise inventory cost s
2) Negative :incidents are gen erally more noticeable than positive ones
3) Ev aluatii on iis based on actll3!! job behaviour
Options :
2725395153. 1
2725395154. 2
2725395155. 3
2725395156. 4
Mandatory : No
\Vhich of the following performance appraisal methods unden.akes maxnnum time?
1) Rating Scales
2)
3)
Critical incident
Tests and Observation
performance appraisal
4) Essay method
Options :
2725395157. 1
2725395158. 2
2725395159. 3
2725395160. 4
Mandatory : No
The first person to give the concept of Management by Obj ectives was:
management of objectives
1) Edw ardsDem:ing
2) D .W. Cheetham
3) Peter F. Drucker
4) Hershey Bl:inchMd
Options :
2725395161. 1
2725395162. 2
2725395163. 3
2725395164. 4
Mandatory : No
\Vbich of d1ese options are the activities that constit ut e the core of performance management?
performance management
1) Performance interview
2) Archiving perfonnaince dat a
3) Use of appraisal data
4) All of the above
Options :
2725395165. 1
2725395166. 2
2725395167. 3
2725395168. 4
Mandatory : No
«Disciplinary action is contemplated"' means: Disciplinary action
1) Employee is suspended
2) Prima facie decision is taken on file t o penalise the employee
3) Prima facie decision is t aken on file t o me charges ag ainst employee
4) Employee should be removed from service
Options :
2725395169. 1
2725395170. 2
2725395171. 3
2725395172. 4
Mandatory : No
The time limit for completin g the inquiry and. submit report by Inquiring Authority is:
1)
2)
3 months
6months
inquiring authority
3) 9 months
4) 18 months
Options :
2725395173. 1
2725395174. 2
2725395175. 3
2725395176. 4
Mandatory : No
'Which of the following involves collecting and analysing information ab out a pro gramme' s activiti es,
characteristi cs and outcomes:
l)
2)
Acad.emic audit
Education evaluation collecting and analysing information
3) Programme evaluation
4) Organisati onal assessment
Options :
2725395177. 1
2725395178. 2
2725395179. 3
2725395180. 4
Mandatory : No
\¥ hich of the follov.ring is NOT a component of :institutional evaluation?
1)
2)
Syst ematic collection of ev:idence
Process identification evaluation
3) Judgement. of value
4) Int erpretati on of evidence
Options :
2725395181. 1
2725395182. 2
2725395183. 3
2725395184. 4
Mandatory : No
A standard for pe:rform.ance, settled/ established early on, fo:r lat er comparison is called :
1)
2)
Scope line
Base line
standard for performance
3) Performance line
4) Boundary line
Options :
2725395185. 1
2725395186. 2
2725395187. 3
2725395188. 4
Mandatory : No
In institutional evaluation, "Plausibility"' means: plausibility
1) To check whethe:r the goals or targets set by an. institution w ere met. or not
2) To check whethe:r the institute has attained the expect ed goals
3) To determine the true effect of an intenrention on the indkato:rs of intexests
4) To detennine the success of programme' s activities and out.comes
Options :
2725395189. 1
2725395190. 2
2725395191. 3
2725395192. 4
Mandatory : No
,Vruch of the following statement is WRONG about academic audit.?
1) Framework for finding fault wit.h a system or individual faculty and staff
2) Externally directed surprise spot checks
3) An arid collection of awbvard qnestii.ons lacking a pmfosophy and coherence ,vith the purpose of
institute
4) All of the above
academic audit
Options :
2725395193. 1
2725395194. 2
2725395195. 3
2725395196. 4
Mandatory : No
Academic Audit report contains all of the follov.ring except:
audit report
1) Current status
2) Strengths and w eaknesses
3) Criticism of n.on performing un.its, mdividuals
4) Action plan for future improvements
Options :
2725395197. 1
2725395198. 2
2725395199. 3
2725395200. 4
Set Id : 72787_2
Section 1 - Module 8 Institutional Management and Administrative Procedures

1) Strategic mission
A) Is an internally focused affirmations of an institution’s societal and ethical goals

B) Is developed by an institution before it develops its strategic intent
C) Do not limit the institution in specifying the environment in which it intends to compete
D) Is a statement of institution’s unique purpose and scope of operations
2) One of the following deals with one-to-one collaboration between an external expert and a manager for developing
the leadership skills of the later, which is that:
A) Coaching
B) Mentoring
C) Orientation
D) None of these
3) Strategic planning is _______ in nature.
A) Descriptive
B) Theoretical
C) Creative
D) Analytical
4) Pick the incorrect one
A) Sample physical verification at intervals of not more than five years should be done in case of libraries having
more than 50000 volumes. In case such verification reveals unusual or unreasonable shortages, complete
verification shall be done
B) Loss of five volumes per 1000 volumes of books issued/consulted in a year may be taken as reasonable provided
such losses are not attributable to dishonesty or negligence. However, loss of a book of a value exceeding Rs.
1,000/- (Rupees One thousand only) and rare books irrespective of value shall invariably be investigated and
appropriate action taken.
C) For libraries having more than 20000 volumes and up to 50000 volumes, such verification should be done at
least once in three years.
D) Complete physical verification of books should be done every year in case of libraries having not more than 20000
volumes
5) Which of the following is INCORRECT?
A) Outstanding expenses -current asset

B) Good will- intangible asset
C) Sundry debtors -current asset
D) Loose tools -tangible fixed asset
Page1of18
Set Id : 72787_2
6) In institutional management, the function of planning is ____?
A) Preparing for future for desired goals

B) Financial planning
C) To appoint staff
D) None of these
7) The pattern in which every person has someone " on each side of him " with whom he can communicate is the:
A) Circular pattern
B) Chain pattern
C) Centralised pattern
D) Y pattern
8) Matrix organizations are really a combination of the:
A) Product and process bases

B) Process and geographic bases
C) Customer and functional bases
D) Functional and product bases
9) Identifying the --------- candidates and ---- them to apply for the job is called recruitment.
A) Available , insisting
B) Available, making
C) Potential, insisting
D) Potential, attracting
10) The main characteristics of an effective control system are:
A) Flexibility, measurability, timeliness and objectivity

B) Flexibility, accuracy, timeliness and objectivity
C) Flexibility, accuracy, timeliness and relevance
D) Flexibility, accuracy, relevance and objectivity
11) ‘No one on the organisation should have more than one boss’ is a statement of principle of:
A) Specialisation
B) Authority
C) Unity of command
D) Span of control
Page2of18
Set Id : 72787_2
12) Which of the following is NOT a method used for changing the attitude on an employee?
A) Use of fear
B) Providing new information
C) Giving feedback
D) Performance appraisal
13) A systematic and planned introduction of employees to their jobs, their co-workers and the institution is called:
A) Job evaluation
B) Investiture orientation
C) Orientation
D) Placement
14) The final activity for time management before moving out of work is:
A) Beware of time wasters

B) Optimize work environment
C) Prioritise all your tasks
D) See what all you set out to accomplish and what all did you actually finish
15) For fostering team creativity, which is an appropriate way an institution may use:
A) Establishing a competitive environment to promote creative ideas

B) Establishing challenges for the team
C) Evaluating ideas during the idea generation stage
D) Stressing deadlines to encourage intensity and focus
16) All of the following are dangers inherent in over control except:
A) Accenting short run results and ignoring long run outcomes

B) The reduction of personal freedom and independence at work
C) The creation of anxiety and stress among workers
D) A tendency toward increased flexibility
17) Which of the following leave is admissible to an employee under suspension?
A) Study leave
B) Half pay leave
C) Extra ordinary leave
D) None of these
Page3of18
Set Id : 72787_2
18) Which of the following theories of motivation deal with the basic components of effort, performance and outcomes?
A) Expectancy Theory
B) Equity Theory
C) Goal Setting Theory
D) Reinforcement Theory
19) Which of the following is the correct sequence in the process of motivation?
1. Action
2. Need
3. Relief
4. Tension
A) 1, 2, 3, 4
B) 2, 4, 1, 3
C) 4, 3, 2, 1
D) 2, 1, 4, 3
20) For best management, controlling should be
A) Profit-oriented
B) Cost-oriented
C) Objective-oriented
D) Man-oriented.
21) The proper sequence of elements in the expanded communication model is :
A) Sender-message-transmission-recipient-meaning
B) Message-sender-signal-receiver-decode
C) Sender-transmission-message-decode-meaning
D) Message- transmission- encode-receiver-decode
22) The descriptive word most clearly associated with the organic approach to structure is :
A) Static
B) Rigid
C) Bureaucratic
D) Dynamic.
Page4of18
Set Id : 72787_2
23) The situational theory of leadership emphasis is:
A) Environment
B) Events
C) Personality traits
D) Political situation
24) The ideas which interfere with the solution of the problem fade away during ________ of creativity process.
A) Preparation phase
B) Evaluation phase
C) Idea generation phase
D) Incubation phase
25) The style of leadership which represents the extreme of centralised decision making authority:
A) Bureaucratic
B) Authoritarian
C) Laissez faire
D) Democratic
26) Members of a _______team have been cross trained so that each person is able to perform the duties of all other
members.
A) Functional
B) Cross functional
C) Multi-functional
D) Self directed
27) Which of the following is NOT a road block to team progress in an institution?
A) Lack of management support

B) Project objectives are significant
C) No time to do improvement
D) Project scope too large
28) Diwali advance given to an employee is:
A) Revenue Expenditure
B) Capital Expenditure
C) Not an Expenditure
D) Deferred Revenue Expenditure
Page5of18
Set Id : 72787_2
29) Who propounded "Motivation-Maintenance Theory?"
A) A.H. Maslow
B) Douglas Mc Gregor
C) Frederick Herzberg
D) F.W. Taylor
30) The major weakness of the forced distribution method is:
A) Assumes that employee performance levels always conform to a normal distribution

B) Work is reliable
C) The error of central tendency
D) None of the above
31) Which one of the following is the aim of Counseling?
A) Ensuring that clients are on the correct medication

B) Promoting personal growth and productivity
C) Providing a successful diagnosis in psychopathology
D) Solely addressing the behaviour
32) The test of the adequacy of any wage level is in the:
A) Real wages
B) Time wages
C) Money wages
D) None of these
33) If controls are to be effective, they must be specially tailored to:
A) Plans and positions

B) Individual managers and their personalities
C) Needs for efficiency and effectiveness
D) All of these.
34) The traditional method of appraisal whereby the appraiser lists the employees according to their level of performance
is called the:
A) Ranking method
B) Critical incident method
C) Graphic scales method
D) Forced distribution method.
Page6of18
Set Id : 72787_2
35) One of the following is not the basic principle underlying an academic audit, which is that:
A) Base decisions on evidence

B) Define quality in terms of inputs
C) Learn from best practices
D) Make continuous improvement a priority
36) Which of the following leader behaviours, feature in Hersey and Blanchard’s (1971) Situational leadership theory?
A) Delegating and supportive behaviours

B) Directive and consultative behaviours
C) Supportive and directive behaviours
D) Supportive and participative behaviours
37) A virtual team is a collection of people who are _________________ separated but still __________________
together closely.
A) Temporally; work
B) Geographically; work
C) Geographically; decide
D) Physically; think
38) A manager who shows consistency between his or her words and actions develops a reputation for:
A) Self-confidence
B) Walking the talk
C) Emotionally intelligent
D) Highly energetic
39) One of the following is not an element of strategic thinking, which is that?
A) Judgement of what strategic changes to make

B) Realisation of what needs to change
C) Understanding of current strategic positions
D) Management of institutional resources and competencies
40) All are the advantages of institutional planning, except:
A) Helps in channelizing the energies of teachers towards goal achievement

B) Helps in preserving uniqueness of an educational institution
C) Enhances emphasis on the direction of expenditure
D) Provides ample opportunities to individuals to experiment and innovate
Page7of18
Set Id : 72787_2
41) Which of the following is an on the job training method?
A) Vestibule training
B) Position rotation or job rotation
C) Conference and seminars
D) Lecture method
42) Which of the following would be considered as using the time management technique of “getting off a good start”?
A) Tackle easy items first to build momentum

B) Leave after the morning rush is over to avoid traffic jams on the freeway
C) Tackle the tough task first because this is usually your peak energy time
D) Begin the day by talking to co-workers to find out what are the hot agendas items for the day.
43) All of the following are true about strategic planning in an institution Except:
A) It is a top down approach of planning

B) Enhances an institution’s capability to proactively anticipate change
C) It realizes more on identifying and resolving issues
D) Emphasizes on assessment of the environment inside and outside the institution
44) Regulatory requirements, Economic uncertainty, technological innovations, and new competitors are examples of
what type of factors that affect institutional management?
A) Internal factors
B) Intra-personal factors
C) External factors
D) Inter-personal factors
45) The systematic collection and interpretation of evidence, leading as part of the process, to a judgement of value with
a view to action is called:
A) Feedback
B) Evaluation
C) Corrective action
D) Assessment
46) Effective control depends on:
A) Organisation structure
B) Proper direction
C) Flow of communication
D) All of these
Page8of18
Set Id : 72787_2
47) The five stages of the coping cycle are (in order):
A) Denial, defence, discarding, adaptation, internalization

B) Defence, denial, discarding, adaptation, internalization
C) Denial, resistance, discarding, adaptation, internalization
D) Denial, defence, resistance, adaptation, internalization
48) Fixed assets should be verified at least once in:
A) Six months
B) One year
C) Two years
D) Three years
49) The following is/are associated with successful strategies:
A) Creating superior value to customers

B) Exploitation of key success factors
C) Creating and maintaining strategic fit
D) All of the above
50) Out of the following identify the reasons “Why individuals might resist organisational change?
i) Lack of interest.
ii) Pessimism.
iii) Anxiety.
iv)Irritation.
v) Opposing strategy proposals.
vi) Personal ambitions.
A) All of these
B) ii), iii), v) and vi)
C) i), ii), and iv)
D) ii), iv), v) and vi)
51) Which of these is an internal factor influencing remuneration?
A) Cost of living
B) Legislations
C) Institutional Business strategy
D) Society
Page9of18
Set Id : 72787_2
52) The level of managers, responsible for establishing a vision for the institution, developing broad plans and strategies,
and directing subordinate staff, is:
A) First level managers

B) Middle managers
C) Top level managers
D) Second level managers
53) “The person who was a good performer in distant past is assured to be okay at present also”. This is an example of
________________ in performance appraisal
A) Halo effect
B) Central Tendency
C) Spill over effect
D) Horn effect
54) One of the following is NOT an appropriate way that manager can employ for increasing the employee acceptance
and commitment to Goals, which is that:
A) Explaining goal relevance to personal needs

B) Convincing employees that goal attainment is within their capabilities
C) Providing managerial support
D) Setting ambiguous standards
55) Which of the following skills is equally important at all levels of management?
A) Technical skill
B) Human relation skill
C) Conceptual skill
D) All of the above
56) The curriculum drift means:
A) Identifying obsolete content

B) Identifying missing content in the curriculum
C) Identifying inappropriate content
D) All of these
57) The team gathers for the monthly progress and problem report about reaching individual and departmental
objectives. Which of the following statements reflect effective team meeting?
A) Only a few team members seem to be concerned about the impact of their presentation; they attempt to build
allies within the team
B) There is an open and realistic sharing of both progress and problems
Page10of18
Set Id : 72787_2
C) Some team members seem to be playing the political game, while others do not
D) One clique exists within this team and their presentations sound about the same-politically safe
58) Which one of the following is not a characteristic of strategic planning that makes it different from other types of
planning?
A) It is inter-disciplinary
B) It concerns the present direction of the institution
C) It has an external focus
D) It has an internal focus
59) What is the time limit for completing the inquiry and submit report by Inquiring Authority?
A) 3 months
B) 6 months
C) 9 months
D) 12 months
60) Transformational change is often carried out:
A) By middle managers
B) Top down
C) Bottom up
D) After extensive consultation
61) The tendency that listeners arrive at judgement before all relevant information has been received is called:
A) Filtering
B) Premature evaluation
C) Psychological distance
D) Pressure of time
62) The managerial function of organizing is to:
A) Review and adjust plan in the light of changing conditions

B) Establish a program for the accomplishment of objectives
C) Create a structure of functions and duties to be performed by a group of people
D) Get things done through and with the help of people
Page11of18
Set Id : 72787_2
63) Line function are concerned with those activities which are connected with the discharge of direct responsibility for:
A) Accomplishing the subsidiary objectives of the institution

B) Accomplishing the main objectives of the institution
C) Taking and implementing all decisions
D) None of these
64) The area of behavioural science research that focuses on the personal factors underlying high productivity, as well
as high morale, is the area of employee:
A) Communication
B) Motivation
C) Leadership
D) Economic development
65) The three types of plans in an educational institution are:
A) Top, middle and bottom

B) Operational, occupational and strategic
C) Strategic, tactical and operational
D) Corporate, divisional and local
66) In institutional management, the process of evaluation is:
A) Input directed
B) Process directed
C) Program directed
D) Goal directed
67) _____ involves the perceived fairness of pay differentials.
A) Individual equity
B) External equity
C) Internal equity
D) All of these
68) Process of collecting and analysing information about the duties, responsibilities and conditions of a specific work
assignment is:
A) Job analysis
B) Job evaluation
C) Activity analysis
D) Occupation analysis
Page12of18
Set Id : 72787_2
69) Contingency theories of leadership are based on the belief that there is:
A) A single style of leadership appropriate to all managers

B) A single style of leadership appropriate to all situations
C) No single style of leadership appropriate to all situations
D) None of the above
70) -------- is a selection test, which evaluate the emotional ability which will help to judge an individual’s working in group
A) Intelligence test
B) Personality test
C) Mental ability test
D) Aptitude test
71) According to Fiedler’s LPC scale, leaders with a low LPC score will gain satisfaction from:
A) Achieving objectives
B) Developing team relationships
C) Both A) and B)
D) Neither A) nor B)
72) Which of the following is a correct statement with regards to Academic audit:
A) A framework for finding fault with a system or individual faculty and staff
B) An externally directed surprise spot checks
C) An arid collection of awkward questions lacking a philosophy and coherence with the purpose of institute
D) A tool whereby adequacy of academic inputs in an educational institution are measured
73) In institutional evaluation, “Adequacy” means to:
A) Check whether the goals or targets set by an institution were met or not
B) Check whether the institute has attained the expected goals
C) Determine the true effect of an intervention on the indicators of interests
D) Determine the success of programme’s activities and outcomes
74) A material shall generally be considered surplus if it remains in stock for over______ unless adequate reasons to
treat it otherwise exist.
A) One year
B) Two years
C) Three years
D) Four years
Page13of18
Set Id : 72787_2
75) Which of the following is not a characteristic of an effective work group?
A) A belief in shared aims and objectives.

B) The resolution of conflict by members themselves.
C) A sense of commitment by individual member’s to their own goals and objectives.
D) The open expression of feelings and disagreements.
76) The synchronous, interactive, real time exchange of message via a mediated source is:
A) Blogs
B) E-mail
C) Online chat
D) Social networking sites
77) The actual performance of an individual is measured in terms of his________________.
A) Input and output

B) Returns to the organisation
C) Business earned by him
D) Efficiency and effectiveness
78) For achieving organizational goals effectively, the manager and subordinate should NOT jointly:
A) Identify common goals

B) Indulge in negative criticism of each other
C) Define each individual’s major areas of responsibility
D) Assess the contribution of each of its members
79) Which of the following is NOT a recommended approach to encourage creativity?
A) Tolerating failures
B) Offering recognition for good effort and performance
C) Restricting on-the-job interaction in order encourage individual excellence
D) Encouraging experimentation among employees
80) CCS Conduct Rules came into force on
A) 1956
B) 1964
C) 1966
D) 1971
Page14of18
Set Id : 72787_2
81) According to "Scalar Principle of Organization"
A) A manager can directly supervise a limited number of people

B) The line of authority must be clearly defined
C) Exceptionally complex problems are referred to higher levels of management
D) Each subordinate should have one superior
82) Thinking in term of phases in planning helps to:
A) Reduce the plan to a simple series of actions

B) Keep the planned efforts on schedule
C) Co-ordinate the separate activities within the plan
D) All of these
83) The evidence available to auditor is _______ in nature, rather _______ in nature.
A) Conclusive, pervasive
B) Pervasive, conclusive
C) Limited, unlimited
D) None of these
84) Institutional Administration is the process of:
A) Utilizing appropriate resources for development of Human qualities

B) Managing activities of educational institutions
C) Planning, organizing, directing and controlling human resources in educational setting
D) None of the above.
85) As per CCS conduct rules the following omissions of a Government servant amount to misconduct :-
(i) Wilful insubordination or disobedience, whether alone or in combination with others, to any lawful and reasonable
order of a superior
(ii) Habitual late attendance
(iii) Habitual absence without permission and overstaying leave
(iv) Conviction by a criminal court
A) Only (i), (ii) & (iii)

B) Only (ii), (iii) & (iv)
C) Only (i), (iii) & (iv)
D) All (i), (ii), (iii) & (iv)
86) Training refers to the process of imparting _________ skills
A) General
B) Important
Page15of18
Set Id : 72787_2
C) Specific
D) Overall
87) Match the following components of remuneration with their inclusions -

I. Fringe Benefits ------- A. Stock option
II. Job Context ------ B. Challenging job responsibilities
III. Perquisites --------- C. Group Plans
IV. Incentives ----------- D. Medical Care
A) I-D, II-B, III-A, IV-C

B) I-B, II-A, III-C, IV-D
C) I-A, II-C, III-D, IV-B
D) I-C, II-B, III-D, IV-A
88) All of the following are the objectives of institutional management EXCEPT one, which is that:
A) Achievement of institutional objectives

B) Improvement in planning, organising and implementation of institutional programmes and activities
C) Enhancing productivity of industry
D) Enhance employees’ job satisfaction
89) The statement “I am going to apologise for my mistakes” is an example of ________ component of attitude
A) Psycho-motor
B) Cognitive
C) Behavioural
D) Affective
90) Referent power is based on the subordinate’s perception that the leader has a right to exercise influence because of
the leader’s:
A) Ability to punish or reward

B) Position within an organization
C) Both (A) and (B)
D) Personal charisma
91) In the Tuckman model, groups at the ___________________ stage develop guidelines and standards of acceptable
behaviour.
A) Adjourning
B) Norming
C) Forming
D) Storming
Page16of18
Set Id : 72787_2
92) Control systems typically focus on all but which of the following factors:
A) Quality of the product

B) Resources consumed
C) Employee performance
D) Quality of planning process
93) Which of the following represents heart of the institutional management process?
A) Communication
B) Leadership
C) Organisation
D) Control
94) The major value creating skills, capabilities and resources that determine an institution’s competitive weapons are:
A) Strengths
B) Opportunities
C) Core competencies
D) Strategies
95) Which of the following is NOT the part of the forming stage of team development in an institution?
A) Team’s purpose
B) Hostilities and personal needs
C) Members roles
D) Acceptance of roles
96) Moving your head, face, and eyes away from another person while communicating is often interpreted as a lack of
self-:
A) Respect
B) Esteem
C) Confidence
D) Control
97) In an organization, the probability of message reception can be enhanced by:
A) Using high decibel audio tools

B) Increasing the information load
C) Exposing the ignorance of co-workers
D) Establishing a view point
Page17of18
Set Id : 72787_2
98) With reference to power and authority, we may conclude all but which one of the following:
A) Authority is only one source of influence among many

B) Supervisor should never have to rely on coercive power to obtain results
C) Constant reliance on authority indicates a potential supervisory problem
D) Group acceptance of authority is necessary for it to become useful influence
99) A change agent is the individual who:
A) Supports change
B) Opposes change
C) Initiates change
D) Helps implement change
100) Assignment of a higher level job to an individual without increase in salary is called:
A) Diagonal promotion
B) Horizontal promotion
C) Vertical Promotion
D) Dry promotion
Page18of18
6/17/23, 11:31 AM Online Degree
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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures
Unit 18 - ASSESSMENT
Course outline

Assessment I - MCQ
The due date for submitting this assignment has passed.
Introduction
Due on 2023-04-30, 23:59 IST.
to
institutional
Management
Assignment submitted on 2023-04-28, 10:07 IST
() Assessment I
( (Covering Units I to IV of Module)
 1) Which of the following is/are the characteristic(s) of an institution? 1 point
Institutional
Management
process: Distinct purpose expressed in a goal or set of goals
Institutional
Planning
() People come and work together to achieve the institutional goals
A deliberate and systematic structure
All of these
Yes, the answer is correct.

Score: 1
Accepted Answers:
All of these
2) Who gave this statement? “ Management is an art of getting the things 1 point
done through and with the people in formally organised groups”.
https://online-degree.swayam2.ac.in/ntr23_01_c01_s1_ed08/unit?unit=88&assessment=89 1/7

Planning:
Strategic F W Taylor
planning
for
George R Terry
Future
growth
and Harold Koontz
development
() A H Maslow

 Score: 1
Institutional Accepted Answers:
Harold Koontz
Management
Process:
Organizing 3) Which of the following is not an objective of institutional management? 1 point
for
Optimization
() Achievement of institutional goals

Enhance productivity of the society
Organizing:
Partnering
for Ensure optimum utilization of institutional resources
success
() Manage inter-personal conflicts effectively

 Score: 1
Management
process:
Staffing
4) In Institutional Management, function of planning is ____? 1 point
with
Relevant
Human
Preparing for future for desired goals
Resources
()
Organised resources
to appoint staff
 All of the Above

Staffing: No, the answer is incorrect.
Score: 0
Promotion
Accepted Answers:
and
compensation
for job
5) Institutional Management is concerned with the administration of _____ 1 point
satisfaction
()
 Physical Assets
Staffing:
Financial Financial Resources
and
Purchase
procedures Human Resources
for
institutional All of the Above
management Yes, the answer is correct.
() Score: 1
Accepted Answers:
All of the Above

Institutional 6) In what order do institutional managers typically perform the managerial 1 point
management functions?
Process:
Directing
through Organising, Planning, Controlling, Leading
the
Academic
Leadership Organising, Leading, Planning, Controlling
()
Planning, Organising, Leading, Controlling


Direct
Planning, Organising, Controlling, Leading
through
institutional Score: 1
Communication Accepted Answers:
() Planning, Organising, Leading, Controlling
7) Which level of management is responsible for establishing a vision for the 1 point
organization, developing broad plans and strategies, and directing subordinate
managers?

first level managers
Directing
through
Motivation middle level managers
for
Higher
top level managers
Performance
()
All of these
 Yes, the answer is correct.

Score: 1
Directing
Accepted Answers:
Through top level managers
Planned
change
8) The ability of a manager to interface and work effectively with individuals 1 point
&
and groups is descriptive of what type of managerial skill?
Innovation
for
institutional
technical
growth
and
development administrative
()
 organizational
Directing:
Interpersonal
Managing
Goals, Yes, the answer is correct.
Score: 1
Time and
Accepted Answers:
Attitude Interpersonal
()
9) Which of the following statements is false? Formal strategic Planning 1 point

Implies determined actions for achieving objectives
Is a time consuming process
Should develop clear and rigid plans for the institution to implement
Is most applicable in stable environment

Institutional Score: 1
Management Accepted Answers:
process: Should develop clear and rigid plans for the institution to implement
Monitoring
and 10)____________ refers to the purposes an institution strives to achieve. 1 point
controlling
for
Higher Strategic intent
Performance
()
Strategic formulation

Controlling: Strategic implementation
performance
Appraisal Strategic control
and
Management Score: 1
() Accepted Answers:
Strategic intent

Controlling:
11) A possible and desirable future state of an institution 1 point
Institutional
Evaluation
for
Mission
continues
improvement
() Vision

E- Mandate
Content
() Strategy Implementation

 Score: 1
Accepted Answers:
ASSESSMENT
Vision
()
Quiz:
12)Which environment can create new market and new institutional business 1 point
Assessment
segments?
I - MCQ
(assessment?
name=89)
Political environment
Quiz:
Assessment
Economic environment
II - MCQ
(assessment?
name=90) Socio- cultural environment
Quiz:
Technological environment
Assessment
III - MCQ Score: 1
(assessment? Accepted Answers:
name=91) Technological environment
Quiz: 13)Organisation is a process of 1 point

Assessment
IV - MCQ
(assessment? Identifying and grouping of work to be performed
name=92)
Defining and delegating the responsibility and authority
Both ‘a’ and ‘b’
None of the above

Score: 1
Accepted Answers:
14)Responsibility always flows from 1 point
Superior to subordinate
Subordinate to superior
None of the above
Score: 1
Accepted Answers:
15)The following is not a principle of organisation 1 point
Principle of exception
Principle of balance
Principle of complexity
Principle of co-ordination

Score: 1
Accepted Answers:
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Initiative by : MHRD ( Govt of India)
Course outline

Assessment II - MCQ
Introduction
Due on 2023-05-07, 23:59 IST.
to
institutional
Management
() QUIZ II
1) The concept “Together Everyone Achieves More conveys” the following: 1 point

Institutional
Management
The importance of team work at the work place
process:
Institutional
Planning The institution is more important than the employee(s)
()
The achievement of goals must be done on an individual basis
What the employee has to say is not important

Score: 1
Accepted Answers:
2) The most significant attribute required for the team work is: 1 point

A need to be part of a team
Planning:
Strategic
planning A willingness to help and guide other employees
for
Future
Respect for others
growth
and
Enjoyment in working alone
development
() Yes, the answer is correct.
Score: 1
Accepted Answers:
 Respect for others
Institutional
Management
3) Members of a __________team have been cross trained so that each 1 point
Process:
person is able to
Organizing
perform the duties of all the other team members.
for
Optimization
() Functional

Organizing: Cross functional
Partnering
for
Multi functional
success
()
Self directed

Score: 1
Institutional
Accepted Answers:
Management Multi functional
process:
Staffing
with 4) The process of eliminating unsuitable candidates is called: 1 point
Relevant
Human
Resources Selection
()
Interview
Induction
 Score: 1
Targeted Feedback:
Staffing:
Promotion Recruitment
and
compensation Accepted Answers:
Selection
for job
satisfaction
() 5) The purpose of getting an application blank is to gather information about 1 point
the:

Staffing:
Financial Institute
and
Purchase
Candidate
procedures
for
institutional Employees of the institute
management
() Recruitment procedures

 Score: 1
management Institute
Process:
Directing
6) Which mode of recruitment is through advertisements, newspapers and 1 point
through want advertisements?
the
Academic
Leadership
Direct
()
 Indirect
Direct
through
On payroll
institutional
Communication
()
None of the above

Score: 1
Accepted Answers:
Indirect
 7) Which strategic choices an institution needs to make before designing its 1 point
orientation programme?
Directing
through
Motivation
Formal or informal
for
Higher
Performance Individual or collective
()
 Serial or disjunctive
Directing
Through All of the above
Planned Yes, the answer is correct.
change Score: 1
Accepted Answers:
&
All of the above
Innovation
for 8) Which of the following refers to the allocation of people to jobs; it includes 1 point
institutional initial assignment of new employees, and promotion, transfer, or demotion of present
growth employees?
and
development
() Recruitment

Directing: Placement
Managing
Goals, Selection
Time and
Attitude None of the above
()
Score: 1
 Accepted Answers:
Placement
9) How does training and development offer competitive advantage to an 1 point

organisation?
Removing performance decencies
Enhancing management capabilities
Institutional
Management Preparing manpower for future challenges
process:
Monitoring All of the above
and
controlling Score: 1
for Accepted Answers:
Higher All of the above
Performance 10)Which of the following is an off - the - job training method? 1 point
()
 Television
Controlling:
performance
Appraisal Job rotation
and
Management
Orientation training
()
Coaching

Controlling: Score: 1
Evaluation Television
for
continues
11) CCS Conduct Rules apply to: 1 point
improvement
()
 Every person appointed to a Civil Service
E-
Content
Every civilian in Defense Service
()
 Both (a) & (b)

ASSESSMENT
() None of these

Quiz: Score: 1
Assessment Accepted Answers:
I - MCQ Both (a) & (b)
(assessment?
name=89)
12)Sec 3-A of CCS Conduct rules explains: 1 point
Quiz:
Assessment
II - MCQ Observance o Government’s policies
(assessment?
name=90)
Prohibition of sexual harassment of working women
Quiz:
Assessment
Promptness and Courtesy
III - MCQ
(assessment?
All the above
name=91)
Quiz: Score: 1
IV - MCQ
(assessment?
name=92) 13)The financial powers of the Government, which have not been delegated 1 point
to a subordinate authority, shall vest in the:
Union Cabinet
Finance Ministry
Parliament
President

Score: 1
Accepted Answers:
Finance Ministry
14)Powers to write off of losses are available under the: 1 point
GFR 2017
Delegation of Financial Powers Rules.
R&P 1983
GAR 1990

Score: 1
Accepted Answers:
15)A material shall generally be considered surplus if it remains in stock for 1 point
over______ unless adequate reasons to treat it otherwise exist.
four years
a year
three years
two years

Score: 1
Accepted Answers:
a year
FOLLOW US

Course outline

Assessment III - MCQ
Introduction
Due on 2023-05-14, 23:59 IST.
to
institutional
Management
() Assessment 3 (Based on Units 9, 10, 11 &12)
1) The potential to influence and drive the group efforts towards the 1 point
 accomplishment of goals is called as:
Institutional
Management
process: Mentoring
Institutional
Planning
() Leadership
Managing
Coaching

Score: 1
Accepted Answers:
Leadership
 2) A _____ gets his authority by virtue of his position while a _____ gets his 1 point
authority from his followers.
Planning:
Strategic
planning
Mentor; Leader
for
Future
growth Leader; Manager
and
development
() Manager; Leader
 Coach; Leader
Institutional Yes, the answer is correct.
Management Score: 1
Accepted Answers:
Process:
Manager; Leader
Organizing
for
Optimization 3) Which of the following seeks to determine the personal characteristics of 1 point
() effective leaders?

Organizing: Trait theory
Partnering
for
success Fiedler’s contingency theory
()
House’s Path Goal theory

Institutional Behavioural theory
Management
process: Score: 1
Staffing Accepted Answers:
with Trait theory
Relevant
Human
4) Which of the following style of leadership leads to satisfied, motivated and 1 point
Resources
more skilled employees, in turn leading to an optimistic work environment and
()
encouraging creativity?
Autocratic

Democratic
Staffing:
Promotion
and Laissez Faire
compensation
for job Bureaucratic
satisfaction Yes, the answer is correct.
() Score: 1
Accepted Answers:
 Democratic
Staffing:
Financial 5) Which of the following is NOT an indicator of a Motivated Workforce? 1 point
and
Purchase
procedures High Productivity
for
institutional
Ingenuity in the use of Resources
management
()
High Employee Turnover

Institutional Work conscious
Process: Score: 1
Directing Accepted Answers:
through
the
Academic
6) Which of the following theories of motivation is concerned with comparing 1 point
Leadership the ratios of inputs to outcomes they receive against the ratios of other people?
()

Equity Theory
Direct
through
institutional Expectancy Theory
Communication
()
Two Factor Theory
Need Hierarchy Theory
 Score: 1
Accepted Answers:
Directing Equity Theory
through
Motivation
7) Unlike his co-workers, Suresh was motivated by challenge, personal 1 point
for
satisfaction and by doing interesting work; most of his co-workers were just in it for
Higher
money. Suresh was motivated by:
Performance
()
Extrinsic motivators

Directing
Through Esteem motivators
Planned
change
Intrinsic motivators
&
Innovation
Social motivators
for
institutional Yes, the answer is correct.
Score: 1
growth
Accepted Answers:
and Intrinsic motivators
development
()
8) Which of the following deals with one-to-one collaboration between an 1 point
 external expert and a manager for developing the leadership skills of the later?
Directing:
Managing
Goals, Orientation
Time and
Attitude
Mentoring
()
 Counseling
Coaching

Score: 1
Accepted Answers:
Coaching
9) Give the correct sequence to the following components of Communication 1 point

process:
i. Decoding
ii. Encoding
iii. Feedback
Institutional
iv. Transmission
Management
process:
Monitoring
i, ii, iii, iv
and
controlling
for ii, iii, I, iv
Higher
Performance
i, iii, iv, ii
()
 ii, iv, I, iii
Controlling: Yes, the answer is correct.

Score: 1
performance
Accepted Answers:
Appraisal ii, iv, I, iii
and
10)In organization, the flow of communication sometimes slows down 1 point
Management
because there are too many:
()

Channels
Controlling:
Institutional
Evaluation Departments
for
continues
improvement Hierarchical Levels
()
Managers
E- Score: 1
Accepted Answers:
Content
Hierarchical Levels
()
 11) When do senders hinder communication? 1 point

ASSESSMENT
()
When they use language that causes confusion
Quiz:
Assessment
I - MCQ When they reject a message that contradicts their beliefs and assumptions
(assessment?
name=89)
When they hear or see only certain parts of the message
Quiz:
Assessment When they jump to conclusions
II - MCQ Yes, the answer is correct.

Score: 1
(assessment?
Accepted Answers:
name=90)
Quiz:
Assessment 12)Managers need effective communication skills to perform the following 1 point
III - MCQ roles:
(assessment?
name=91)
Personal
Quiz:
Assessment
IV - MCQ Interpersonal
(assessment?
name=92)
Impersonal
Decisional

Score: 1
Accepted Answers:
Interpersonal
13)Which of the following areas is NOT one of the four key areas that 1 point
strategic change seeks to influence?
Formal organisation structures
Informal organisation structures
Technology

Score: 1
Accepted Answers:
Technology
14)Which of the following is a strategic move of the institutions for 1 point

implementation with the futuristic objective?
Unplanned change management
Global change management
Planned change management
Incidental change management

Score: 1
Accepted Answers:
15)Why might individuals resist organisational change? 1 point

i. Anxiety
ii. Irritation
iii. Lack of interest
iv. Opposing strategy proposals
v. Pessimism
i, iii, and iv
ii, iii, and v
iii, iv, and v
All of the above

Score: 1
Accepted Answers:
All of the above
FOLLOW US

Course outline

Assessment IV - MCQ
Introduction
Due on 2023-05-31, 23:59 IST.
to
institutional
Management
() Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)
1) Clearly stated goals are best if they are: 1 point


Institutional
Management
Specific
process:
Institutional
Planning Realistic
()
Measurable
All of the above

Score: 1
Accepted Answers:
All of the above
2) I will “attain an A grade by the end of this year” is a _______range goal, 1 point
while "Read Chapter 1 of the text book" is more of a ____ range goal.

Long, Short
Planning:
Strategic
planning Short, Long
for
Future
Long, Long
growth
and
Short, Short
development
Score: 1
Accepted Answers:
 Long, Short
Institutional
Management
3) The following is/are suggested time management technique(s): 1 point
Process:
Organizing
for
Concentrate on one key task at a time
Optimization
()
Make good use of technology

Organizing:
Partnering Clean up and get organized
for
All of these
success
Score: 1
Accepted Answers:

All of these
Institutional
Management 4) The following is an example of streamlining your work in an effort to 1 point
process: eliminate time wasting tasks:
Staffing
with
Relevant Reading and replying to e-mail hourly
Human
Resources
Looking for duplication of effort and waste; then, taking action to eliminate them.
()
Assisting your secretary with routine phone calls
Being a good organization citizen and helping others routinely with their tasks.

Score: 1
Staffing: Accepted Answers:
Promotion Looking for duplication of effort and waste; then, taking action to eliminate them.
and
compensation 5) Which of the following is/are accurate description(s) of attitude? 1 point
for job
satisfaction
() Directly observable behaviours

Staffing: Personality traits
Financial
and
Multi-component evaluations
Purchase
procedures
Concrete variables
for
management Accepted Answers:
() Multi-component evaluations

Institutional 6) When an institutional manager monitors the work performance of 1 point
management employees in his department to determine if the quality of their work is 'up to
standard', this manager is engaging in the function of:
Process:
Directing
through
Planning
the
Academic
Leadership Controlling
()
 Organising
Direct
through Leading
Communication Score: 1
Accepted Answers:
()
Controlling
7) Which of the following is the LAST element of any effective control 1 point
system?

Measuring Performance
Directing
through
Motivation Setting Standards
for
Higher
Taking Corrective Action
Performance
()
Providing Feedback

Score: 1
Directing
Accepted Answers:
Through Taking Corrective Action
Planned
change
8) The least penalty as per CCS (CCA) Rules is: 1 point
&
Innovation
for
Withholding of one increment
institutional
growth
and Transfer without TA/DA
development
()
Censure

With holding of promotion
Directing:
Managing Yes, the answer is correct.
Score: 1
Goals,
Accepted Answers:
Time and Censure
Attitude
()
9) The time limit for completing the inquiry and submit report by Inquiring 1 point
 Authority is:
3 months
6 months
9 months
18 months

process: 6 months
Monitoring
and 10)The method used for evaluating the performance of executives or 1 point
controlling supervisory positions is:
for
Higher
Performance Psychological Appraisals
()
 Assessment Centers
Controlling:
performance Behaviourally Anchored Rating Scales
Appraisal
and 360 degree feedback
Management
() Score: 1
Accepted Answers:
Controlling:
Institutional
11) Which of these is an advantage of the critical incidents methods while 1 point
Evaluation
performing performance appraisal?
for
continues
improvement
Minimise inventory costs
()
 Negative incidents are generally more noticeable than positive ones

E-
Content
() Evaluation is based on actual job behaviour
 None of the above
ASSESSMENT Yes, the answer is correct.

Score: 1
()
Accepted Answers:
Evaluation is based on actual job behaviour
Quiz:
Assessment
I - MCQ
12)Which of these is a major weakness of the forced distribution method? 1 point
(assessment?
name=89)
Quiz:
Assuming that employee performance levels always conform to a normal
Assessment
distribution
II - MCQ
(assessment?
name=90) Work is reliable
Quiz:
Assessment The error of central tendency
III - MCQ
(assessment? None of the above
name=91) Yes, the answer is correct.
Score: 1
Quiz: Accepted Answers:
Assessment Assuming that employee performance levels always conform to a normal distribution
IV - MCQ
(assessment?
13)Which factors lower the accuracy rate of the performance rater? 1 point
name=92)
The rater is aware of personal biases and is willing to take action to minimise their
effect
Performance factors are properly defined
The rater has documented behaviours to improve the recall
The rater is unable to express himself or herself honestly and unambiguously

Score: 1
Accepted Answers:
14)Evaluation measures: 1 point
The timeliness of a programs activities.
The outcomes and impact of a programs activities.
How closely a program kept to its budget
How well the program was implemented

Score: 1
Accepted Answers:
15)A formal inquiry into some issue or aspect of an institutional system is 1 point
known as:
Report
Review
Agreement
Audit
Score: 1
Accepted Answers:
Audit
FOLLOW US

Course outline

Assessment I - MCQ
Introduction
Due on 2023-04-30, 23:59 IST.
to
institutional
Management
() Assessment I
Institutional
Management
Institutional
Planning
All of these

Score: 1
Accepted Answers:
All of these

Planning:
planning
for
George R Terry
Future
growth
and Harold Koontz
development
() A H Maslow

 Score: 1
Harold Koontz
Management
Process:
for
Optimization

Organizing:
Partnering
success

 Score: 1
Management
process:
Staffing
with
Relevant
Human
Resources
()
Organised resources
to appoint staff

Staffing: No, the answer is incorrect.
Score: 0
Promotion
Accepted Answers:
and
compensation
for job
satisfaction
()
 Physical Assets
Staffing:
Financial Financial Resources
and
Purchase
for
() Score: 1
Accepted Answers:
All of the Above

Process:
Directing
the
Academic
()


Direct
through
managers?

Directing
through
for
Higher
top level managers
Performance
()
All of these

Score: 1
Directing
Accepted Answers:
Planned
change
&
Innovation
for
institutional
technical
growth
and
()
 organizational
Directing:
Interpersonal
Managing
Score: 1
Time and
Accepted Answers:
()


Monitoring
controlling
for
Performance
()

Controlling: Strategic implementation
performance
and
Management Score: 1
Strategic intent

Controlling:
Institutional
Evaluation
for
Mission
continues
improvement
() Vision

E- Mandate
Content
() Strategy Implementation

 Score: 1
Accepted Answers:
ASSESSMENT
Vision
()
Quiz:
12)Which environment can create new market and new institutional business 1 point
Assessment
segments?
I - MCQ
(assessment?
name=89)
Quiz:
Assessment
II - MCQ
(assessment?
name=90) Socio- cultural environment
Quiz:
Assessment
III - MCQ Score: 1
(assessment? Accepted Answers:
name=91) Technological environment
Quiz: 13)Organisation is a process of 1 point

Assessment
IV - MCQ
(assessment? Identifying and grouping of work to be performed
name=92)
None of the above

Score: 1
Accepted Answers:
None of the above
Score: 1
Accepted Answers:

Score: 1
Accepted Answers:
FOLLOW US

Course outline

Assessment II - MCQ
Introduction
Due on 2023-05-07, 23:59 IST.
to
institutional
Management
() QUIZ II

Institutional
Management
process:
Institutional
()

Score: 1
Accepted Answers:

Planning:
Strategic
for
Future
Respect for others
growth
and
development
Score: 1
Accepted Answers:
Institutional
Management
Process:
person is able to
Organizing
for
Optimization
() Functional

Partnering
for
Multi functional
success
()
Self directed

Score: 1
Institutional
Accepted Answers:
process:
Staffing
Relevant
Human
Resources Selection
()
Interview
Induction
 Score: 1
Targeted Feedback:
Staffing:
and
Selection
for job
satisfaction
the:

Staffing:
Financial Institute
and
Purchase
Candidate
procedures
for
management

 Score: 1
Process:
Directing
through want advertisements?
the
Academic
Leadership
Direct
()
 Indirect
Direct
through
On payroll
institutional
Communication
()
None of the above

Score: 1
Accepted Answers:
Indirect
Directing
through
Motivation
Formal or informal
for
Higher
()
Directing
change Score: 1
Accepted Answers:
&
All of the above
Innovation
growth employees?
and
development
() Recruitment

Managing
Goals, Selection
Time and
()
Score: 1
Placement

organisation?
Institutional
process:
and
()
 Television
Controlling:
performance
and
Management
()
Coaching

for
continues
improvement
()
 Every person appointed to a Civil Service
E-
Content
()
 Both (a) & (b)

ASSESSMENT
() None of these

Quiz: Score: 1
I - MCQ Both (a) & (b)
(assessment?
name=89)
Quiz:
Assessment
II - MCQ Observance o Government’s policies
(assessment?
name=90)
Quiz:
Assessment
III - MCQ
(assessment?
All the above
name=91)
Quiz: Score: 1
IV - MCQ
(assessment?
name=92) 13)The financial powers of the Government, which have not been delegated 1 point
Union Cabinet
Finance Ministry
Parliament
President

Score: 1
Accepted Answers:
Finance Ministry
GFR 2017
R&P 1983
GAR 1990

Score: 1
Accepted Answers:
four years
a year
three years
two years

Score: 1
Accepted Answers:
a year
FOLLOW US

Course outline

Introduction
Due on 2023-05-14, 23:59 IST.
to
institutional
Management
Institutional
Management
process: Mentoring
Institutional
Planning
() Leadership
Managing
Coaching

Score: 1
Accepted Answers:
Leadership
Planning:
Strategic
planning
Mentor; Leader
for
Future
and
development
() Manager; Leader
 Coach; Leader
Management Score: 1
Accepted Answers:
Process:
Manager; Leader
Organizing
for

Partnering
for
()

Management
process: Score: 1
with Trait theory
Relevant
Human
Resources
()
Autocratic

Democratic
Staffing:
Promotion
and Laissez Faire
compensation
() Score: 1
Accepted Answers:
 Democratic
Staffing:
and
Purchase
for
institutional
management
()

Process: Score: 1
through
the
Academic
Leadership the ratios of inputs to outcomes they receive against the ratios of other people?
()

Equity Theory
Direct
through
Communication
()
Two Factor Theory
 Score: 1
Accepted Answers:
through
Motivation
for
Higher
Performance
()

Directing
Planned
change
&
Innovation
Social motivators
for
Score: 1
growth
Accepted Answers:
development
()
Directing:
Managing
Goals, Orientation
Time and
Attitude
Mentoring
()
 Counseling
Coaching

Score: 1
Accepted Answers:
Coaching

process:
i. Decoding
ii. Encoding
iii. Feedback
Institutional
iv. Transmission
Management
process:
Monitoring
i, ii, iii, iv
and
controlling
for ii, iii, I, iv
Higher
Performance
i, iii, iv, ii
()
 ii, iv, I, iii

Score: 1
performance
Accepted Answers:
and
Management
()

Channels
Controlling:
Institutional
for
continues
()
Managers
E- Score: 1
Accepted Answers:
Content
Hierarchical Levels
()
 11) When do senders hinder communication? 1 point

ASSESSMENT
()
Quiz:
Assessment
I - MCQ When they reject a message that contradicts their beliefs and assumptions
(assessment?
name=89)
Quiz:
Assessment When they jump to conclusions
II - MCQ Yes, the answer is correct.

Score: 1
(assessment?
Accepted Answers:
name=90)
Quiz:
Assessment 12)Managers need effective communication skills to perform the following 1 point
III - MCQ roles:
(assessment?
name=91)
Personal
Quiz:
Assessment
IV - MCQ Interpersonal
(assessment?
name=92)
Impersonal
Decisional

Score: 1
Accepted Answers:
Interpersonal
Technology

Score: 1
Accepted Answers:
Technology


Score: 1
Accepted Answers:

i. Anxiety
ii. Irritation
v. Pessimism
i, iii, and iv
ii, iii, and v
iii, iv, and v
All of the above

Score: 1
Accepted Answers:
All of the above
FOLLOW US

Course outline

Assessment IV - MCQ
Introduction
Due on 2023-05-31, 23:59 IST.
to
institutional
Management


Institutional
Management
Specific
process:
Institutional
Planning Realistic
()
Measurable
All of the above

Score: 1
Accepted Answers:
All of the above

Long, Short
Planning:
Strategic
for
Future
Long, Long
growth
and
Short, Short
development
Score: 1
Accepted Answers:
 Long, Short
Institutional
Management
Process:
Organizing
for
Optimization
()

Organizing:
for
All of these
success
Score: 1
Accepted Answers:

All of these
Institutional
Staffing
with
Human
Resources
()

Score: 1
and
for job
satisfaction

Financial
and
Purchase
procedures
Concrete variables
for

Process:
Directing
through
Planning
the
Academic
()
 Organising
Direct
through Leading
Accepted Answers:
()
Controlling
system?

Directing
through
for
Higher
Performance
()
Providing Feedback

Score: 1
Directing
Accepted Answers:
Planned
change
&
Innovation
for
institutional
growth
development
()
Censure

Directing:
Score: 1
Goals,
Accepted Answers:
Time and Censure
Attitude
()
 Authority is:
3 months
6 months
9 months
18 months

process: 6 months
Monitoring
for
Higher
()
Controlling:
Appraisal
Management
() Score: 1
Accepted Answers:
Controlling:
Institutional
Evaluation
for
continues
improvement
()
 Negative incidents are generally more noticeable than positive ones

E-
Content
() Evaluation is based on actual job behaviour
 None of the above
ASSESSMENT Yes, the answer is correct.

Score: 1
()
Accepted Answers:
Quiz:
Assessment
I - MCQ
12)Which of these is a major weakness of the forced distribution method? 1 point
(assessment?
name=89)
Quiz:
Assuming that employee performance levels always conform to a normal
Assessment
distribution
II - MCQ
(assessment?
name=90) Work is reliable
Quiz:
Assessment The error of central tendency
III - MCQ
(assessment? None of the above
name=91) Yes, the answer is correct.
Score: 1
Quiz: Accepted Answers:
Assessment Assuming that employee performance levels always conform to a normal distribution
IV - MCQ
(assessment?
name=92)
effect

Score: 1
Accepted Answers:

Score: 1
Accepted Answers:
known as:
Report
Review
Agreement
Audit
Score: 1
Accepted Answers:
Audit
FOLLOW US

About (/about) | Notifications (/mynotifications) | jenadgeorge@gmail.com  (/profile)
Course outline

Assessment I - MCQ
Introduction
Due on 2022-11-11, 23:59 IST.
to
institutional
Management
() Assessment I
Institutional
Management
Institutional
Planning
All of these

Score: 1
Accepted Answers:
All of these

Planning:
planning
for
George R Terry
Future
growth
and Harold Koontz
development
() A H Maslow

 Score: 1
Harold Koontz
Management
Process:
for
Optimization

Organizing:
Partnering
success

 Score: 1
Management
process:
Staffing
with
Relevant
Human
Resources
()
Organised resources
to appoint staff

Staffing: Yes, the answer is correct.
Score: 1
Promotion
Accepted Answers:
and
compensation
for job
satisfaction
()
 Physical Assets
Staffing:
Financial
Financial Resources
and
Purchase
for
() Score: 1
Accepted Answers:
All of the Above

Process:
Directing
the
Academic
()


Direct
through
institutional
Score: 1
managers?

Directing
through
for
Higher
top level managers
Performance
()
All of these
Score: 1
Directing
Accepted Answers:
Planned
change
&
Innovation
for
institutional
technical
growth
and
()
 organizational
Directing:
Interpersonal
Managing
Score: 1
Time and
Accepted Answers:
()


Monitoring
controlling
for
Performance
()

Controlling:
Strategic implementation
performance
and
Management Score: 1
Strategic intent

Controlling:
Institutional
Evaluation
for
Mission
continues
improvement
() Vision

ASSESSMENT Mandate
()
Strategy Implementation
Quiz:
Assessment Score: 1
I - MCQ Accepted Answers:
(assessment? Vision
name=89)
Quiz: 12)Which environment can create new market and new institutional business 1 point
Assessment segments?
II - MCQ
(assessment?
name=90)
Quiz:
Assessment
III - MCQ Socio- cultural environment
(assessment?
name=91)
Quiz: Score: 1
IV - MCQ Technological environment
(assessment? 13)Organisation is a process of 1 point

name=92)
Identifying and grouping of work to be performed
None of the above

Score: 1
Accepted Answers:
None of the above
Score: 1
Accepted Answers:
Score: 1
Accepted Answers:
FOLLOW US

Course outline

Assessment II - MCQ
Introduction
Due on 2022-11-11, 23:59 IST.
to
institutional
Management
() QUIZ II

Institutional
Management
process:
Institutional
()

Score: 1
Accepted Answers:

Planning:
Strategic
for
Future
Respect for others
growth
and
development
Score: 1
Accepted Answers:
Institutional
Management
Process:
person is able to
Organizing
for
Optimization
()
Functional

Partnering
for
Multi functional
success
()
Self directed

Score: 1
Institutional
Accepted Answers:
process:
Staffing
Relevant
Human
Resources Selection
()
Interview
Induction
 Score: 1
Targeted Feedback:
Staffing:
and
Selection
for job
satisfaction
the:

Staffing:
Financial Institute
and
Purchase
Candidate
procedures
for
management

 Score: 1
Process:
Directing
through
want advertisements?
the
Academic
Leadership
Direct
()
 Indirect
Direct
through
On payroll
institutional
Communication
()
None of the above
Score: 1
Accepted Answers:
Indirect
Directing
through
Motivation
Formal or informal
for
Higher
()
Directing
change Score: 1
Accepted Answers:
&
All of the above
Innovation
growth employees?
and
development
() Recruitment

Managing
Goals, Selection
Time and
()
Score: 1
Placement

organisation?
Institutional
process:
and
()
 Television
Controlling:
performance
and
Management
()
Coaching

for
continues
improvement
()
 Every person appointed to a Civil Service

ASSESSMENT
()
Quiz:
Assessment Both (a) & (b)
I - MCQ
(assessment? None of these
name=89)
Score: 1
Quiz:
Accepted Answers:
Assessment
Both (a) & (b)
II - MCQ
(assessment?
name=90)
Observance o Government’s policies
Quiz:
Assessment
III - MCQ Prohibition of sexual harassment of working women
(assessment?
name=91)
Quiz:
Assessment All the above
IV - MCQ
No, the answer is incorrect.
(assessment? Score: 0
name=92) Accepted Answers:
13)The financial powers of the Government, which have not been delegated 1 point
Union Cabinet
Finance Ministry
Parliament
President
Score: 1
Accepted Answers:
Finance Ministry
GFR 2017
R&P 1983
GAR 1990

Score: 1
Accepted Answers:
four years
a year
three years
two years
Score: 1
Accepted Answers:
a year
FOLLOW US

Course outline

Introduction
Due on 2022-11-28, 23:59 IST.
to
institutional
Management
Institutional
Management
process: Mentoring
Institutional
Planning
() Leadership
Managing
Coaching

Score: 1
Accepted Answers:
Leadership
Planning:
Strategic
planning
Mentor; Leader
for
Future
and
development
() Manager; Leader
 Coach; Leader
Management Score: 1
Accepted Answers:
Process:
Manager; Leader
Organizing
for

Partnering
for
()

Management
process: Score: 1
with Trait theory
Relevant
Human
Resources
()
Autocratic

Democratic
Staffing:
Promotion
and Laissez Faire
compensation
() Score: 1
Accepted Answers:
 Democratic
Staffing:
and
Purchase
for
institutional
management
()

management
Process: Score: 1
through
the
Academic
Leadership
the ratios of inputs to outcomes they receive against the ratios of other people?
()

Equity Theory
Direct
through
Communication
()
Two Factor Theory
 Score: 1
Accepted Answers:
through
Motivation
for
Higher
Performance
()

Directing
Planned
change
& Intrinsic motivators
Innovation
Social motivators
for
Score: 1
growth
Accepted Answers:
development
()
Directing:
Managing
Goals, Orientation
Time and
Attitude
Mentoring
()
 Counseling
Coaching
Score: 1
Accepted Answers:
Coaching

process:
i. Decoding
ii. Encoding
iii. Feedback
Institutional
iv. Transmission
Management
process:
Monitoring
i, ii, iii, iv
and
controlling
for ii, iii, I, iv
Higher
Performance
i, iii, iv, ii
()
 ii, iv, I, iii

Score: 1
performance
Accepted Answers:
and
Management
()

Channels
Controlling:
Institutional
for
continues
()
Managers
 Yes, the answer is correct.
ASSESSMENT Score: 1
Accepted Answers:
()
Hierarchical Levels
Quiz:
Assessment
11) When do senders hinder communication? 1 point
I - MCQ
(assessment?
name=89)
Quiz:
Assessment
When they reject a message that contradicts their beliefs and assumptions
II - MCQ
(assessment?
name=90) When they jump to conclusions
Quiz: Yes, the answer is correct.

Score: 1
III - MCQ When they use language that causes confusion
(assessment?
name=91)
12)Managers need effective communication skills to perform the following 1 point
Quiz: roles:
Assessment
IV - MCQ
(assessment? Personal
name=92)
Interpersonal
Impersonal
Decisional
Score: 1
Accepted Answers:
Interpersonal
Technology

Score: 1
Accepted Answers:
Technology


Score: 1
Accepted Answers:

i. Anxiety
ii. Irritation
v. Pessimism
i, iii, and iv
ii, iii, and v
iii, iv, and v
All of the above

Score: 1
Accepted Answers:
All of the above
FOLLOW US

Course outline

Assessment IV - MCQ
Introduction
Due on 2022-11-30, 23:59 IST.
to
institutional
Management


Institutional
Management
Specific
process:
Institutional
Planning Realistic
()
Measurable
All of the above

Score: 1
Accepted Answers:
All of the above

Long, Short
Planning:
Strategic
for
Future
Long, Long
growth
and
Short, Short
development
() No, the answer is incorrect.
Score: 0
Accepted Answers:
 Long, Short
Institutional
Management
Process:
Organizing
for
Optimization
()

Organizing:
for
success All of these

Score: 1
Accepted Answers:

All of these
Institutional
Staffing
with
Human
Resources
()

Score: 1
and
for job
satisfaction

Financial
and
Purchase
procedures
Concrete variables
for
institutional
Score: 1

Process:
Directing
through
Planning
the
Academic
()
 Organising
Direct
through Leading
Accepted Answers:
()
Controlling
system?

Directing
through
for
Higher
Performance
()
Providing Feedback
Score: 1
Directing
Accepted Answers:
Planned
change
&
Innovation
for
institutional
growth
development
()
Censure

Directing: With holding of promotion

Score: 1
Goals,
Accepted Answers:
Time and Censure
Attitude
()
 Authority is:
3 months
6 months
9 months
18 months

process: 6 months
Monitoring
for
Higher
()
Controlling:
Appraisal
Management
() Score: 1
Accepted Answers:
Controlling:
Institutional
Evaluation
for
continues
improvement
()
 Negative incidents are generally more noticeable than positive ones

ASSESSMENT
()
Quiz:
Assessment None of the above
I - MCQ Yes, the answer is correct.
(assessment? Score: 1
name=89) Accepted Answers:
Quiz:
Assessment
II - MCQ 12)Which of these is a major weakness of the forced distribution method? 1 point
(assessment?
name=90) Assuming that employee performance levels always conform to a normal
distribution
Quiz:
Assessment
III - MCQ Work is reliable
(assessment?
name=91) The error of central tendency
Quiz:
Assessment None of the above
IV - MCQ Yes, the answer is correct.

Score: 1
(assessment?
Accepted Answers:
name=92)
Assuming that employee performance levels always conform to a normal distribution
effect

No, the answer is incorrect.
Score: 0
Accepted Answers:

Score: 1
Accepted Answers:
known as:
Report
Review
Agreement
Audit

Score: 1
Accepted Answers:
Audit
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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures - April 2021
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Course outline
Assessment I - MCQ
Introduction to The due date for submitting this assignment has passed.
institutional Due on 2021-05-24, 23:59 IST.
 Management
Institutional
Assessment I
Management ( (Covering Units I to IV of Module)
process:
Institutional 1) Which of the following is/are the characteristic(s) of an institution? 1 point
 Planning
Planning: Strategic Distinct purpose expressed in a goal or set of goals

planning for Future
growth and
People come and work together to achieve the institutional goals
 development
Institutional A deliberate and systematic structure

Management
Process: Organizing
All of these
 for Optimization
Score: 1
Organizing: Accepted Answers:
All of these
Partnering for
 success
2) Who gave this statement? “ Management is an art of getting the things done through and with the people in formally organised 1 point
groups”.
Institutional
Management
process: Staffing
F W Taylor
with Relevant
 Human Resources
George R Terry
Staffing: Promotion
and compensation
 for job satisfaction Harold Koontz
Staffing: Financial A H Maslow
and Purchase Yes, the answer is correct.

Score: 1
procedures for
Accepted Answers:
institutional
Harold Koontz
 management
Institutional 3) Which of the following is not an objective of institutional management? 1 point

management
Process: Directing
through the Achievement of institutional goals
Academic
 Leadership
Direct through
institutional
 Communication Ensure optimum utilization of institutional resources
Manage inter-personal conflicts effectively

Directing through
Motivation for Yes, the answer is correct.
Score: 1
 Higher Performance Accepted Answers:
Directing Through
Planned change
& Innovation
for institutional
growth and
 development Preparing for future for desired goals
Directing: Managing
Organised resources
Goals, Time and
 Attitude
to appoint staff
Institutional
Management All of the Above
process: Monitoring
and controlling for Score: 1
Controlling:
performance 5) Institutional Management is concerned with the administration of _____ 1 point
Appraisal and
 Management
Physical Assets
Controlling:
Institutional
Evaluation for Financial Resources
continues
 improvement
Human Resources
 E - Content
All of the Above
 ASSESSMENT Yes, the answer is correct.

Score: 1
Quiz: Assessment I - Accepted Answers:
All of the Above
MCQ
Quiz: Assessment II - 6) In what order do institutional managers typically perform the managerial functions? 1 point
MCQ
Quiz: Assessment III -

MCQ Organising, Planning, Controlling, Leading
Quiz: Assessment IV -
MCQ Organising, Leading, Planning, Controlling

Score: 1
Accepted Answers:
7) Which level of management is responsible for establishing a vision for the organization, developing broad plans and strategies, 1 point
and directing subordinate managers?
middle level managers
top level managers
All of these

Score: 1
Accepted Answers:
top level managers
8) The ability of a manager to interface and work effectively with individuals and groups is descriptive of what type of managerial 1 point
skill?
technical
administrative
organizational
Interpersonal

Score: 1
Accepted Answers:
Interpersonal

Score: 1
Accepted Answers:
10) ____________ refers to the purposes an institution strives to achieve. 1 point
Strategic intent
Strategic control
Score: 1
Accepted Answers:
Strategic intent
Mission
Vision
Mandate

Score: 1
Accepted Answers:
Vision
12) Which environment can create new market and new institutional business segments? 1 point
Socio- cultural environment
Score: 1
Accepted Answers:
13) Organisation is a process of 1 point
None of the above

Score: 1
Accepted Answers:
14) Responsibility always flows from 1 point
None of the above

Score: 1
Accepted Answers:
15) The following is not a principle of organisation 1 point
Score: 1
Accepted Answers:
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Course outline
Assessment II - MCQ
 Management
Institutional QUIZ II
Management
process: 1) The concept “Together Everyone Achieves More conveys” the following: 1 point
Institutional
 Planning
Planning: Strategic
planning for Future
growth and The institution is more important than the employee(s)
 development
Institutional
Management What the employee has to say is not important
Process: Organizing
 for Optimization Score: 1
Accepted Answers:
Organizing:
Partnering for
 success 2) The most significant attribute required for the team work is: 1 point
Institutional
Management
process: Staffing
with Relevant
 Human Resources A willingness to help and guide other employees
Staffing: Promotion
and compensation Respect for others
 for job satisfaction
Staffing: Financial Yes, the answer is correct.

Score: 1
and Purchase
Accepted Answers:
procedures for Respect for others
institutional
 management
3) Members of a __________team have been cross trained so that each person is able to 1 point
Institutional perform the duties of all the other team members.
management
Process: Directing
through the Functional
Academic
 Leadership
Cross functional
Direct through
institutional
Multi functional
 Communication
Self directed
Directing through
Motivation for Score: 1
Multi functional
Directing Through
Planned change
4) The process of eliminating unsuitable candidates is called: 1 point
& Innovation
for institutional
growth and
 development Selection
Directing: Managing
Interview
Goals, Time and
 Attitude Induction

Management Targeted Feedback:
process: Monitoring Recruitment
and controlling for
Selection
Controlling:
performance
Appraisal and 5) The purpose of getting an application blank is to gather information about the: 1 point
 Management
Controlling: Institute
Institutional
Evaluation for
continues Candidate
 improvement
Employees of the institute
 E - Content
Recruitment procedures
 ASSESSMENT Yes, the answer is correct.
Score: 1
MCQ Institute
Quiz: Assessment II -
MCQ 6) Which mode of recruitment is through advertisements, newspapers and want advertisements? 1 point
MCQ
Quiz: Assessment IV - Direct
MCQ
Indirect
On payroll
None of the above

Score: 1
Accepted Answers:
Indirect
7) Which strategic choices an institution needs to make before designing its orientation programme? 1 point
Formal or informal
Individual or collective
Serial or disjunctive
All of the above

Score: 1
Accepted Answers:
All of the above
8) Which of the following refers to the allocation of people to jobs; it includes initial assignment of new employees, and promotion, 1 point
transfer, or demotion of present employees?
Recruitment
Placement
Selection
None of the above

Score: 1
Accepted Answers:
Placement
9) How does training and development offer competitive advantage to an organisation? 1 point
Preparing manpower for future challenges
All of the above

Score: 1
Accepted Answers:
All of the above
10) Which of the following is an off - the - job training method? 1 point
Television
Job rotation
Coaching
Score: 1
Accepted Answers:
Television
Every person appointed to a Civil Service
Both (a) & (b)
None of these

Score: 1
Accepted Answers:
Both (a) & (b)
12) Sec 3-A of CCS Conduct rules explains: 1 point
All the above

Score: 1
Accepted Answers:
13) The financial powers of the Government, which have not been delegated to a subordinate authority, shall vest in the: 1 point
Union Cabinet
Finance Ministry
Parliament
President

Score: 1
Accepted Answers:
Finance Ministry
14) Powers to write off of losses are available under the: 1 point
GFR 2017
R&P 1983
GAR 1990
Score: 1
Accepted Answers:
15) A material shall generally be considered surplus if it remains in stock for over______ unless adequate reasons to treat it otherwise 1 point
exist.
four years
a year
three years
two years
Score: 1
Accepted Answers:
a year
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Course outline
 Management
Institutional
Assessment 3 (Based on Units 9, 10, 11 &12)
Management
process: 1) The potential to influence and drive the group efforts towards the accomplishment of goals is called as: 1 point
Institutional
 Planning
Mentoring
Planning: Strategic
planning for Future
growth and Leadership
 development
Managing
Institutional
Management
Coaching
Process: Organizing
Accepted Answers:
Leadership
Organizing:
Partnering for
 success 2) A _____ gets his authority by virtue of his position while a _____ gets his authority from his followers. 1 point
Institutional
Management
Mentor; Leader
process: Staffing
with Relevant
 Human Resources Leader; Manager
Staffing: Promotion
and compensation Manager; Leader
Coach; Leader

and Purchase Score: 1
Accepted Answers:
procedures for
Manager; Leader
institutional
 management
3) Which of the following seeks to determine the personal characteristics of effective leaders? 1 point
Institutional
management
Process: Directing Trait theory
through the
Academic
 Leadership Fiedler’s contingency theory
Direct through
institutional House’s Path Goal theory
 Communication
Behavioural theory
Directing through Yes, the answer is correct.

Score: 1
Motivation for Accepted Answers:
 Higher Performance Trait theory
Directing Through
4) Which of the following style of leadership leads to satisfied, motivated and more skilled employees, in turn leading to an optimistic 1 point
Planned change
work environment and encouraging creativity?
& Innovation
for institutional
growth and
 development Autocratic
Directing: Managing
Democratic
Goals, Time and
 Attitude
Laissez Faire
Institutional
Management Bureaucratic
process: Monitoring
and controlling for Score: 1
Democratic
Controlling:
performance 5) Which of the following is NOT an indicator of a Motivated Workforce? 1 point
Appraisal and
 Management
High Productivity
Controlling:
Institutional
Evaluation for Ingenuity in the use of Resources
continues
 improvement
 E - Content
Work conscious

 ASSESSMENT Score: 1
MCQ
Quiz: Assessment II -
MCQ 6) Which of the following theories of motivation is concerned with comparing the ratios of inputs to outcomes they receive against the 1 point
ratios of other people?
MCQ
Quiz: Assessment IV - Equity Theory

MCQ
Expectancy Theory
Two Factor Theory

Score: 1
Accepted Answers:
Equity Theory
7) Unlike his co-workers, Suresh was motivated by challenge, personal satisfaction and by doing interesting work; most of his co- 1 point
workers were just in it for money. Suresh was motivated by:
Esteem motivators
Social motivators

Score: 1
Accepted Answers:
8) Which of the following deals with one-to-one collaboration between an external expert and a manager for developing the 1 point
leadership skills of the later?
Orientation
Mentoring
Counseling
Coaching

Score: 1
Accepted Answers:
Coaching
9) Give the correct sequence to the following components of Communication process: 1 point
i. Decoding
ii. Encoding
iii. Feedback
iv. Transmission
i, ii, iii, iv
ii, iii, I, iv
i, iii, iv, ii
ii, iv, I, iii

Score: 1
Accepted Answers:
ii, iv, I, iii
10) In organization, the flow of communication sometimes slows down because there are too many: 1 point
Channels
Departments
Hierarchical Levels
Managers

Score: 1
Accepted Answers:
Hierarchical Levels
11) When do senders hinder communication? 1 point
When they jump to conclusions

Score: 1
Accepted Answers:
12) Managers need effective communication skills to perform the following roles: 1 point
Personal
Interpersonal
Impersonal
Decisional

Score: 1
Accepted Answers:
Interpersonal
13) Which of the following areas is NOT one of the four key areas that strategic change seeks to influence? 1 point
Technology

Score: 1
Accepted Answers:
Technology
14) Which of the following is a strategic move of the institutions for implementation with the futuristic objective? 1 point

Score: 1
Accepted Answers:
15) Why might individuals resist organisational change? 1 point

i. Anxiety
ii. Irritation
v. Pessimism
i, iii, and iv
ii, iii, and v
iii, iv, and v
All of the above

Score: 1
Accepted Answers:
All of the above
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Course outline
Assessment IV - MCQ
 Management
Institutional Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)
Management
process: 1) Clearly stated goals are best if they are: 1 point
Institutional
 Planning
Specific
Planning: Strategic
planning for Future
growth and Realistic
 development
Measurable
Institutional
Management All of the above
Process: Organizing
Accepted Answers:
All of the above
Organizing:
Partnering for
2) I will “attain an A grade by the end of this year” is a _______range goal, while "Read Chapter 1 of the text book" is 1 point
 success more of a ____ range goal.
Institutional
Management
Long, Short
process: Staffing
with Relevant
 Human Resources Short, Long
Staffing: Promotion
and compensation Long, Long
Short, Short

Score: 1
and Purchase
Accepted Answers:
procedures for Long, Short
institutional
 management
Institutional
management
Process: Directing Concentrate on one key task at a time
through the
Academic
 Leadership Make good use of technology
Direct through
institutional Clean up and get organized
 Communication
All of these

Directing through Score: 1
Motivation for Accepted Answers:
 Higher Performance All of these
4) The following is an example of streamlining your work in an effort to eliminate time wasting tasks: 1 point
Directing Through
Planned change
& Innovation
for institutional Reading and replying to e-mail hourly
growth and
 development
Directing: Managing
Goals, Time and
 Attitude
Institutional
Management Score: 1
process: Monitoring Accepted Answers:
and controlling for Looking for duplication of effort and waste; then, taking action to eliminate them.
 Higher Performance
5) Which of the following is/are accurate description(s) of attitude? 1 point
Controlling:
performance
Appraisal and
Directly observable behaviours
 Management
Controlling: Personality traits

Institutional
Evaluation for
continues Multi-component evaluations
 improvement
Concrete variables
 E - Content Yes, the answer is correct.
Score: 1
Accepted Answers:
 ASSESSMENT Multi-component evaluations
Quiz: Assessment I -
MCQ
6) When an institutional manager monitors the work performance of employees in his department to determine if the quality of their 1 point
Quiz: Assessment II - work is 'up to standard', this manager is engaging in the function of:
MCQ

MCQ Planning
Quiz: Assessment IV -
MCQ Controlling
Organising
Leading

Score: 1
Accepted Answers:
Controlling
7) Which of the following is the LAST element of any effective control system? 1 point
Setting Standards
Providing Feedback

Score: 1
Accepted Answers:
Transfer without TA/DA
Censure

Score: 1
Accepted Answers:
Censure
9) The time limit for completing the inquiry and submit report by Inquiring Authority is: 1 point
3 months
6 months
9 months
18 months

Score: 1
Accepted Answers:
6 months
10) The method used for evaluating the performance of executives or supervisory positions is: 1 point
Psychological Appraisals
Assessment Centers
Behaviourally Anchored Rating Scales
360 degree feedback

Score: 1
Accepted Answers:
Assessment Centers
11) Which of these is an advantage of the critical incidents methods while performing performance appraisal? 1 point
Negative incidents are generally more noticeable than positive ones
None of the above

Score: 1
Accepted Answers:
12) Which of these is a major weakness of the forced distribution method? 1 point
Work is reliable
The error of central tendency
None of the above

Score: 1
Accepted Answers:
13) Which factors lower the accuracy rate of the performance rater? 1 point
The rater is aware of personal biases and is willing to take action to minimise their effect

Score: 1
Accepted Answers:
14) Evaluation measures: 1 point

Score: 1
Accepted Answers:
15) A formal inquiry into some issue or aspect of an institutional system is known as: 1 point
Report
Review
Agreement
Audit
Score: 1
Accepted Answers:
Audit
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Q. I. Fill in the blanks
a) Kinds of institutions may be ____________ , _______ ,________ and _________
b) Management as an activity includes _________ , ____________ and __________

decisions.
c) In the total programme of education, _______and ___________ activities occupy the

central position.
d) "______________ is a structured set of activities designed to assess and adjust your
curriculum".
A1 a) Cultural, Economic, Recreational and Social control
b) decisional, interpersonal and informational
c) curricular and extra-curricular
d) Curriculum management
a)The four fundamental functions of management are _________ , _______ , _________

and __________ i.e. planning, organizing, actuating and controlling.
b) __________ deals with chalking out a future course of action & deciding in advance the
most appropriate course of actions.
c) The main purpose o staffing is to put _________ on ____________ .
d) “____________is the measurement & correction of ______________of subordinates in

order to make sure that the enterprise objectives and plans desired to obtain them are being
accomplished”.
Feedback
A. I. Fill in the blanks:
a) planning, organizing, directing and controlling

b) Planning
c) right man, right job
d) Controlling, performance activities
Q1. Fill in the blanks

a) ______________ is a programme of development and improvement prepared by an
educational institution.
b) An institutional plan must be based on the needs and requirements of _____________ .
c) Institutional planning is important as it leads to the _____________ of the institution
d) Depending upon the circumstances and needs of the institution, the objectives may be
___________ or ____________
1
Feedback
Ans. 1. Fill in blanks
a) Institutional planning
b) the staff, students and other stakeholders of the institution
c) overall progress
d) short term or long –term

a) _____________ helps an organisation to proactively shape its future and determine the path
and milestones that determine actual performance.
b) Strategic Planning is a ________ , __________ and __________ process of clarifying the
organisation’s direction.
c) Aligning ____________ in the organisation with the strategic plan is a must for its effective
implementation.
d) Any person, group or organisation that can place a claim on an organisation’s attention /
resources / output OR is affected by the output is known as a __________ .
Feedback
A. 1. Fill in the blanks
a. Strategic Planning
b. continuous, participatory and systematic
c. people
d. stakeholder
a) SWOT analysis is conducted in order to identify an organization’s internal ___________ and

___________ along with ________ and __________.
b) For the internal scan the guide is to examine the four Ps _______ , _________, ___________
and __________ .
Feedback
A.1 Fill ups:
a. Strengths and Weaknesses , Opportunities and Threats
b. People, Properties, Processes and Products.

a) ____________ refers to what the organisation wishes to do and become within and
beyond its mandate.
b) ___________ are basic convictions about what is right or wrong, good or bad, desirable
or undesirable
c) Four approaches to planning are _________, _________ ,___________ and _______.
Feedback
A1. Fill in the blanks
2
a. Mission
b. Values
c. Reactive, Inactive, Preactive and Proactive.
Q1. Fill in the blanks:

a) The __________ of an educational institution is the formal arrangement of roles of faculty and
staff in a hierarchical way.
b) The organisational design should have a _____towards institutional improvement.
c) _________are age old system of administrative hierarchy, based on formal authorities, used to
delegate orderly, fair and logical instructions to subordinates.
d) An institution may have a __________ or a __________ structure.
Feedback
Ans. 1. Fill in the blanks
a) Organisational Structure
b) A holistic approach
c) Bureaucracies
d) Mechanistic structure, organic structure

a) ____________ means sub letting your authority and powers downwards, from superior to
subordinates.
b) __________ , ____________ and ____________ in any educational institute revolve around
achieving institutional goals.
c) Subordinates should be answerable or accountable to a single authority who has delegated
him, this is nothing but ____________.
Feedback
a) Delegation of Authority
b) Authority, Responsibility and Accountability-
c) Unity of command
a) A group of people with similar thought process, common goals and interests is called a
___________
b) Team size depends on the ___________of the task and the __________ till the task is
to be undertaken.
c) _______________ is the budding stage of team formation
d) Teams can be ___________ or ___________
3
Ans.1. Fill in the blanks
a) Team
b) complexity, length of time
c) Forming stage
d) temporary or permanent
Q 1: Fill in the blanks:

a) Effective teams are characterised by ------- goals and -------members.
b) Creative solution comes, when members of effective team think ------- box.
c) In ---- teams, members don’t not come in direct contact with each other
Ans-1 Fill ups
1. Clearly defined, committed
2. Out of
3. Virtual
a) A group of people with similar thought process, common goals and interests is called a
___________
b) Team size depends on the ___________of the task and the __________ till the task is to be
undertaken.
c) _______________ is the budding stage of team formation
d) Teams can be ___________ or ___________
Ans.1. Fill in the blanks

a) Team
b) complexity, length of time
c) Forming stage
d) temporary or permanent
Q-1) Recruitment is the process of searching for prospective employees and stimulating them
to apply for _______ in organisation.
a) Jobs
b) Wage
c) Cost
d) Product
e) Termination
Q-2) Which is the source of recruitment in India?
a) Employment exchange
b) College recruitment
c) Employee reference
d) All of these
Q-3) Recruitment deals with:
4
a) Identification of existing source of applicants and developing them
b) Creation of new source of applicants
c) Identification of mew source of applicants
d) All of these
e) None of these
Q-4) Selection procedure includes:
a) Application form
b) Reception
c) Employment test
d) Medical test
e) All of these
Q-5) Selection includes:
a) Framing and developing application blanks
b) Checking of references
c) Formulating interviewing techniques
d) All of these
e) None of these
Feedback
Answer: 1-a, 2-d, 3d-, 4-e, 5-d
Q-1) Which is a technique of training?

a) Demonstration method
b) Vestibule training
c) On the job training
d) Training at training center
e) All of these
Q-2) Training involves:
a) Identification of training needs of the individuals and the institutes
b) Developing suitable training programmes
c) Evaluating the effectiveness of training programmes
d) All of these
e) None of these
Q-3) What is the objectives of training?
a) Increase in employee morale, confidence skill and productivity
b) Awareness of the problems
c) To arouse loyalty towards the institution
d) Better work decisions
e) All of these
Q-4) On the Job Training Methods means:
a) Providing study matters
b) To arrange conference
c) Development of institute
d) To work on the site
5
e) All of these
Q-5) Which of the following is not benefits of training and development?
a) Improve communication between groups and individuals
b) Improve Morale
c) Make the organisation a better place to work and live is morale
d) Development is a sense of growth in learning
e) Helps employees adjust to change
f) None of these
Feedback
Answer: 1-e, 2-d, 3-e, 4-d, 5- f
Practice Task
1. Which of the following is not usually a characteristic of employee promotion?
a) Upward movement b) Decrease in authority and
responsibility
c) Permanency d) Merit or seniority as basis
2. Find the odd man out on the basis of information about kinds of promotion.
a) Horizontal promotion b) Vertical promotion
c) Open system of promotion d) None of these
3. All the following are sources of internal recruiting except:
a) Transfers b) Promotions
c) Advertisements d) Retrained employees
4. Promotion which does not receive any increase in salaries is called:
a) Zero promotion b) Horizontal promotion
c) Dry promotion d) None of these
Feedback
1. b 2. d 3. c 4. c
Q1. Which is the method of wage payment?

a) Time wage
b) Piece wage
c) Both of these
d) None of these
6
Q2. Under ___________system of compensation is directly linked with the time spent or devoted
by an employee on his job.
a) Piece wage b) Time rate
c) Basic pay d) Both of these
Q3. Which of these is an incorrect statement?
a) Base pay means minimum basic salary
b) Base pay includes traveling allowance
c) Total compensation includes base pay and fringe benefits
d) Total compensation is more than base pay
Q 4. Compensation management consists:
a) Job evaluation
b) Wages and salary administration
c) Fringe benefits
d) All of these
Feedback
1. c 2. b 3. b 4. d
Q.1 Fill up the followings:

1. Oral directions to subordinate shall be ---------- as far as possible.
2. No Government employee shall be a ---------of or be associated with any political party
3. No Government employee shall employ to work any child below the age of-----------.
4. Conduct rules are applicable to the employees working in government institutions as well
as in -----------.
5. There should ------ be any type of ------- against woman in the working place
Feedback:
1. Avoided
2. Member
3. 14 years
4. Government aided institutions
5. Not, sexual harassment
Practice Task
1. The function of finance is usually comprises of their basic activities; These are:-
a) Acquisition
b) Allotment
c) Distribution of profit or surplus
d) All of the above
e) None of the above.
2. Functional Areas of Financial Management
a) Determining financial needs & sources of funds
b) Financial analysis
c) Fixed assets management
d) Capital budgeting/ Optional capital structure
e) All of above
f) Only Sr. No ii) & iii) of above
7
3. The main aim of setting Accounting Standard in Institution is to bring about:-
a) Uniformity in financial reporting and
b) to ensure consistency and comparability in the data
c) None of the above
d) All of the above
4. The important stake holders in educations are back bone and have valuable
impact on the financial Planning enlisted as below:-
a) The management/ Administrators and Managers of governing bodies
b) Faculties/ Non Teaching Staff
c) Students/ Parents
d) Potential employees/ Society
e) All of the above
Feedback
1. d 2. e 3. d 4. E
Practice Task
Answer the following Questions

1. Procurement of ……………or enhancing the utility of existing assets, shall broadly be
defined as ……………..
2. Statutory Bodies/Institutions to publish their tender enquiries, corrigenda thereon and
details of bid awards on the…………… …………………
3. Proprietary Article Certificate(PAC) in the prescribed form issued under the provisions
of GFR-2017…………………… from competent authority.
4. It is mandatory for Ministries/ Departments to receive all bids through
…………………portals in respect of all procurements.
5. Ministries or Departments shall procure goods under the powers referred to in Rule 147
above by following the standard method of obtaining bids in :
(i) Advertised/ Limited Tender Enquiry
(ii) Two-Stage Bidding/ Single Tender Enquiry
(iv) Single Tender Enquiry/ Electronic Reverse Auctions
(v) All of above
(vi) None of above
Feedback
Answer:
1. i) Assets ( ii) Capital expenditure
2. Central Public Procurement Portal (CPPP).
3. Rule 166
4. E-procurement
5. (v) All of above
Practice task
8
Q1. Fill in the blanks:
a) __________ is the potential to influence and drive the group efforts towards the
accomplishment of goals.
b) __________gets his authority by virtue of his position while _________gets his authority
from his followers.
c) _____________ is the name given to leadership in an academic setting or institution as a
special subdivision of leadership.
d) A leader must have ____, _____ and ___________ . (Mention any three traits of a leader)
Feedback
a) Leadership
b) Manager, leader
c) Academic leadership
d) Vision, pleasing personality, communication skills
a) Trait theory seeks to determine ________________ of effective leaders.
b) ________________ theory advocates servant leadership.
c) Fiedler’s contingency theory of leadership effectiveness was based on the relationship

between _____________ and ____________ .
d) ________________ involves motivating and directing followers primarily through
appealing to their own self-interest
Ans. 1 Fill ups:

a) personal characteristics
b) House’s Path Goal
c) leadership and organizational performance.
d) Transactional leadership

a) _____________is one who centralizes the authority in himself and does not delegate
authority to his subordinates.
b) ____________ style of leadership leads to satisfied, motivated and more skilled employee
c) A bureaucratic leader strictly adheres to ___________ and _________.

d) ___________ style of leadership works only when the employees are skilled, loyal,
experienced and intellectual
9
a) An autocratic leader
b) Democratic
c) Organizational rules and policies
d) Laissez Faire

a) The process of communication involves two parties namely ______________ and
_______________ .
b) ___________ is putting the old wine in the new bottle.
c) On the basis of expressions, communication can be _______or _________ .
d) Flow of information or exchange of ideas within any institution, with respect to or
irrespective of the hierarchy is called _________ .
a) Sender, receiver
b) Creativity
c) Oral Communication or Written Communication
d) Internal communication
A. In which of the following Employees 'career hazards' are dealt?

a) Coaching b) Counselling c) Development d) Mentoring
B. A Mentor is one who is:

a) a very smart person
b) giving support and career advice to a less- experienced person
c) a psychologist
d) a counselor
Feedback
A. (d).
B. (b)
C. Which of the following deals with one-to-one collaboration between an external expert and
a manager for developing the leadership skills of the later?
a) Coaching b) Mentoring c) Orientation d) None of these
D. Is it True OR False ‘Coaching is the application of specific skills True OR False

to sustain and improve the performance of employees that
managers supervise’?
E. Which of the following is NOT one of the major Coaching Roles?

a) Coach as Guide c) Coach as Mentor
10
b) Coach as Judge d) Coach as Motivator
Feedback
(B) (a).
(C) Yes, you are True.
(D) (b).
(E) The aim of Counseling is to:

a) ensure that clients are on the correct medication
b) promote personal growth and productivity
c) provide a successful diagnosis in psychopathology
d) solely address behaviour
Feedback
i. (b).
a) In the changing educational scenario institutions must be _______ and ______to survive
the globalisation change.
b) Change can be either ________ or ________ .
c) Lewins’s model of change depicts that change management should be ________ .
Feedback
Answer 1. Fill in the blanks
a) adaptable and flexible
b) planned or unplanned
c) permanent
a) Creativity is both ________ and _______
b) __________ can capture the interest and excite the mind of students
Feedback
a) inherent and acquired
b) Creative teaching
11
E. The best strategy for planning out your time effectively is:
a) Delay any unnecessary work
b) Prioritize all your tasks
c) Ignore all the unexpected work
d) All of these
F. The best time management technique(s) is/are:.

a) Clean up and get organized
b) Concentrate on one key task at a time
c) Make good use of technology
d) All of these
G. Procrastination refers to the tendency of postponing things on to
next day.
Feedback
E. (b)
F. (d).
G. Yes, you are True.
I. A general and enduring positive or negative feeling about some object, person, object,
event or issue is called as a(n)___________.
J. Job involvement is an individual’s general attitude towards
his/her job.
K. Attitudes have three components: affect, cognition and behaviour.
L. Work attitudes can be reflected in an institution/organization through
a) Job Satisfaction c) Both (a) and (b)
b) Organizational Commitment d) Neither (a) nor (b)
Feedback
I. Attitude
J. Yes, the correct answer is False.
K. Yes, the correct answer is True.
L. (c)
Practice Task
1. ……………….teach us allocation of funds in education.
A. Annual Budget B. Cash book C. Bank statement D. None of these
2. Institutional time table means
A. Institutional working hours B. Activities in Institute
C. Institutional controlling D. None of these
3. The most important tool for Educational institute is
A. Teaching B. Time table
C. Syllabus D. Assembly
4. Effective institutional environment is effected by-
12
A. Meeting pupil need B. Empowering staff
C. Friendly environment D. Monthly meeting
5. Major problem in making institutional management effective is-
A. Low literacy rate B. High drop out rate
C. Weak management D. None of these
Feedback
Answer:-1-A, 2-A, 3-B, 4-C, 5-C
Practice Task:
1. Institutional weakness can be minimized through –
A. Motivation B. Professional skills
C. Allocation of work D. Rewards
2. Pleasant atmosphere can be maintained in Institutes with the cooperation of-

A. Staff members B. Management council
C. Community D. Director
3. The important determent of effective Academic institution is-

A. Communicational skills B. Positive enforcement
C Staff achievements D. Teaching
methodology
4. Most successful criteria for effective institutional management is-

A. Planned targets B. Improved performance
C. Stress on future outcomes D. None of these
5. Most preferred and effective institutional performance tool is-

A. Validity B. Reliability
C. Fairness D. None of these
Feedback
Answer:- 1- B, 2- A, 3-B, 4-B, 5-A
Q Fill in the blanks:

1. CCS(CCA) conduct rules came into effect from __________.
2. CCS(CCA) conduct rules are applicable to _________except_________.
3. Suspension can be revoked by the authority who__________.
4. Deemed suspension applies when a govt servant under custody for more than______for
criminal or other charge.
5. _________ involves Censure, withholding of promotion, withholding of increments.
6. _________involves reduction to lower stage in time scale, compulsory retirement,
dismissal from service .
13
7. No appeal lies beyond _______ days.
8. _________authority is disciplinary authority.
Feedback
1. 1-12-1965
2. Applies to all central Government Servants including civilians in defence services; does not
apply to railway servants, members of All India Services, persons in casual employment etc
3. suspended the employee
4. 48 hours
5. Minor penalty
6. Major penalty
7. 45
8. Appointing
Practice Task
1. Which is not an objective of performance appraisal ?
A. Measuring the efficiency. B. Designing organizational goal.
C. Maintaining organizational control. D. Assessment of performance.
2. A_____________________is a process of evaluating an employee’s performance of a job in

terms of its requirements.
A. Performance management B. Performance evaluation
C. Performance analysis D. Performance appraisal
3. Aim of performance appraisal is

A. Goals of organization B. Goals of employee
C. Both A & B D. Neither A nor B
4. Actual performance of employees are compared with

A. Other members B. Standard performance
C. Previous performance D. Group performance
5. Actual performance is measured in terms of its

A. Efficiency and effectiveness B. Business by him
C. Returns to the institution D. Input and output
Feedback
Answers :- 1- B, 2- D,3- C, 4- B, 5- A
Practice Task
1. Feedback control system is basically
A. High pass filter B. Low pass filter
C. Band pass filter D. Band stop filter
14
2. As a result of introduction of negative feedback which of the following will not decrease?
A. Instability B. Bandwidth
C. Overall gain D. Distortion
3. Open loop system is ___________ stable than closed loop system

A. More B. Less
C. Inclined D. Exponential
4. Basic purpose of using Feedback is :

A. To reduce the sensitivity of the system to parameter variations.
B. To increase the bandwidth of the system
C. To reduce the noise and distortion of the system
D. To increase stability of the system
5. Effect of feedback on sensitivity is minimum in:

A. Open loop control system
B. Closed loop control system
C. None of the mentioned
D. Both of the mentioned
Feedback
Answers:- 1-B, 2- B, 3-A, 4-A, 5-B

Practice Task
a) The motive behind __________ is to assist endeavours to enhance the institute’s
performance from the current status.
b) Evaluations are conducted to determine ________ , _______ & _______.
c) Mukhopadhyay's Model incorporates both_________ and _______needed for an

institution.
Feedback
1. a) Institutional evaluation
b) adequacy, plausibility, and probability trend data
c) trend data, perception based data

a) Kinds of institutions may be ____________ , _______ ,________ and _________
b) Management as an activity includes _________ , ____________ and __________

decisions.
c) In the total programme of education, _______and ___________ activities occupy the

central position.
15
d) "______________ is a structured set of activities designed to assess and adjust your
curriculum".
Feedback
A1 a) Cultural, Economic, Recreational and Social control

b) decisional, interpersonal and informational
c) curricular and extra-curricular
d) Curriculum management
a)The four fundamental functions of management are _________ , _______ , _________

and __________ i.e. planning, organizing, actuating and controlling.
b) __________ deals with chalking out a future course of action & deciding in advance the
most appropriate course of actions.
c) The main purpose o staffing is to put _________ on ____________ .
d) “____________is the measurement & correction of ______________of subordinates in

order to make sure that the enterprise objectives and plans desired to obtain them are being
accomplished”.
B. I. Fill in the blanks:
a) planning, organizing, directing and controlling

b) Planning
c) right man, right job
d) Controlling, performance activities
a) ____________ are the assumptions about the environment in which plans are formulated and
executed.
b) Without a _____________ there are chances that the plans may become obsolete and
insignificant.
c) Planning begins with ___________.

d) The plans derived for various departments which help in the achievement of main plan are
called __________ .
A. 1 Fill ups:
a) Planning Premises
b) A regular follow-up
c) Setting of objectives
d) Derivative plans
16
a) ______________ is a programme of development and improvement prepared by an
educational institution.
b) An institutional plan must be based on the needs and requirements of _____________ .
c) Institutional planning is important as it leads to the _____________ of the institution
d) Depending upon the circumstances and needs of the institution, the objectives may be
___________ or ____________
Feedback
Ans. 1. Fill in blanks
a) Institutional planning
b) the staff, students and other stakeholders of the institution
c) overall progress
d) short term or long –term
17
Assessment 1
Due on 2020-04-15, 23:59 IST.

As per our records you have not submitted this assignment.
Assessment I
1 point
Which of the following is/are the characteristic(s) of an institution?
Distinct purpose expressed in a goal or set of goals
People come and work together to achieve the institutional goals
All of these
Accepted Answers:
All of these
1 point
Who gave this statement? “ Management is an art of getting the things done through and with the
people in formally organised groups”.
F W Taylor
George R Terry
Harold Koontz
A H Maslow
Accepted Answers:
Harold Koontz
1 point
Which of the following is not an objective of institutional management?
Achievement of institutional goals

Ensure optimum utilization of institutional resources
Manage inter-personal conflicts effectively

Accepted Answers:
1 point
In Institutional Management, function of planning is ____?
Organised resources
to appoint staff
All of the Above

Accepted Answers:
1 point
Institutional Management is concerned with the administration of _____
Physical Assets
Financial Resources
Human Resources
All of the Above

Accepted Answers:
All of the Above
1 point
In what order do institutional managers typically perform the managerial functions?
Organising, Planning, Controlling, Leading
Organising, Leading, Planning, Controlling

Accepted Answers:
1 point
Which level of management is responsible for establishing a vision for the organization, developing
broad plans and strategies, and directing subordinate managers?
middle level managers
top level managers
All of these
Accepted Answers:
top level managers
1 point
The ability of a manager to interface and work effectively with individuals and groups is descriptive
of what type of managerial skill?
technical
administrative
organizational
Interpersonal
Accepted Answers:
Interpersonal
1 point
Which of the following statements is false? Formal strategic Planning

Accepted Answers:
1 point
____________ refers to the purposes an institution strives to achieve.

Strategic intent
Strategic control
Accepted Answers:
Strategic intent
1 point
A possible and desirable future state of an institution
Mission
Vision
Mandate
Accepted Answers:
Vision
1 point
Which environment can create new market and new institutional business segments?
Socio- cultural environment
Accepted Answers:
1 point
Organisation is a process of

None of the above
Accepted Answers:
1 point
Responsibility always flows from
None of the above

Accepted Answers:
1 point
The following is not a principle of organisation
Accepted Answers:
QUIZ II
Due on 2020-04-26, 23:59 IST.

QUIZ II
The concept “Together Everyone Achieves More conveys” the following:
The institution is more important than the employee(s)

Accepted Answers:
1 point
The most significant attribute required for the team work is:
A willingness to help and guide other employees
Respect for others

Accepted Answers:
Respect for others
1 point
Members of a __________team have been cross trained so that each person is able to
Functional
Cross functional
Multi functional
Self directed
Accepted Answers:
Multi functional
1 point
The process of eliminating unsuitable candidates is called:
Selection
Interview
Induction
Accepted Answers:
Selection
1 point
The purpose of getting an application blank is to gather information about the:
Institute
Candidate
Employees of the institute
Recruitment procedures
Accepted Answers:
Institute
1 point
Which mode of recruitment is through advertisements, newspapers and want advertisements?
Direct
Indirect
On payroll
None of the above

Accepted Answers:
Indirect
1 point
Which strategic choices an institution needs to make before designing its orientation programme?
Formal or informal
Individual or collective
Serial or disjunctive
All of the above

Accepted Answers:
All of the above
1 point
Which of the following refers to the allocation of people to jobs; it includes initial assignment of new
employees, and promotion, transfer, or demotion of present employees?
Recruitment
Placement
Selection
None of the above

Accepted Answers:
Placement
1 point
How does training and development offer competitive advantage to an organisation?
Preparing manpower for future challenges
All of the above

Accepted Answers:
All of the above
1 point
Which of the following is an off - the - job training method?
Television
Job rotation
Coaching
Accepted Answers:
Television
1 point
CCS Conduct Rules apply to:
Every person appointed to a Civil Service
Both (a) & (b)
None of these
Accepted Answers:
Both (a) & (b)
1 point
Sec 3-A of CCS Conduct rules explains:
All the above

Accepted Answers:
1 point
The financial powers of the Government, which have not been delegated to a subordinate authority,
shall vest in the:
Union Cabinet
Finance Ministry
Parliament
President
Accepted Answers:
Finance Ministry
1 point
Powers to write off of losses are available under the:
GFR 2017
R&P 1983
GAR 1990
Accepted Answers:
1 point
A material shall generally be considered surplus if it remains in stock for over______ unless
adequate reasons to treat it otherwise exist.
four years
a year
three years
two years
Accepted Answers:
a year
Assessment 3
Due on 2020-05-05, 23:59 IST.

Assessment 3 (Based on Units 9, 10, 11 &12)

The potential to influence and drive the group efforts towards the accomplishment of goals is called as:
Mentoring
Leadership
Managing
Coaching
Accepted Answers:
Leadership
1 point
A _____ gets his authority by virtue of his position while a _____ gets his authority from his followers.
Mentor; Leader
Leader; Manager
Manager; Leader
Coach; Leader
Accepted Answers:
Manager; Leader
1 point
Which of the following seeks to determine the personal characteristics of effective leaders?
Trait theory
Fiedler’s contingency theory
Behavioural theory
Accepted Answers:
Trait theory
1 point
Which of the following style of leadership leads to satisfied, motivated and more skilled employees, in turn leading to
an optimistic work environment and encouraging creativity?
Autocratic
Democratic
Laissez Faire
Bureaucratic
Accepted Answers:
Democratic
1 point
Which of the following is NOT an indicator of a Motivated Workforce?
High Productivity
Work conscious
Accepted Answers:
1 point
Which of the following theories of motivation is concerned with comparing the ratios of inputs to outcomes they
receive against the ratios of other people?
Equity Theory
Expectancy Theory
Two Factor Theory
Accepted Answers:
Equity Theory
1 point
Unlike his co-workers, Suresh was motivated by challenge, personal satisfaction and by doing interesting work; most
of his co-workers were just in it for money. Suresh was motivated by:
Esteem motivators
Social motivators
Accepted Answers:
1 point
Which of the following deals with one-to-one collaboration between an external expert and a manager for developing
the leadership skills of the later?
Orientation
Mentoring
Counseling
Coaching
Accepted Answers:
Coaching
1 point
Give the correct sequence to the following components of Communication process:
i. Decoding
ii. Encoding
iii. Feedback
iv. Transmission
i, ii, iii, iv
ii, iii, I, iv
i, iii, iv, ii
ii, iv, I, iii
Accepted Answers:
ii, iv, I, iii
1 point
In organization, the flow of communication sometimes slows down because there are too many:
Channels
Departments
Hierarchical Levels
Managers
Accepted Answers:
Hierarchical Levels
1 point
When do senders hinder communication?
When they jump to conclusions
Accepted Answers:
1 point
Managers need effective communication skills to perform the following roles:
Personal
Interpersonal
Impersonal
Decisional
Accepted Answers:
Interpersonal
1 point
Which of the following areas is NOT one of the four key areas that strategic change seeks to influence?
Technology
Accepted Answers:
Technology
1 point
Which of the following is a strategic move of the institutions for implementation with the futuristic objective?

Accepted Answers:
1 point
Why might individuals resist organisational change?
i. Anxiety
ii. Irritation
v. Pessimism
i, iii, and iv
ii, iii, and v
iii, iv, and v
All of the above
Accepted Answers:
All of the above
Assessment 4
Due on 2020-05-19, 23:59 IST.

Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)
Clearly stated goals are best if they are:
Specific
Realistic
Measurable
All of the above
Accepted Answers:
All of the above
1 point
I will “attain an A grade by the end of this year” is a _______range goal, while "Read Chapter 1 of the text
book" is more of a ____ range goal.
Long, Short
Short, Long
Long, Long
Short, Short
Accepted Answers:
Long, Short
1 point
The following is/are suggested time management technique(s):
Clean up and get organized
All of these
Accepted Answers:
All of these
1 point
The following is an example of streamlining your work in an effort to eliminate time wasting tasks:
Reading and replying to e-mail hourly
Accepted Answers:
1 point
Which of the following is/are accurate description(s) of attitude?
Directly observable behaviours
Personality traits
Concrete variables
Accepted Answers:
1 point
When an institutional manager monitors the work performance of employees in his department to determine if the
quality of their work is 'up to standard', this manager is engaging in the function of:
Planning
Controlling
Organising
Leading
Accepted Answers:
Controlling
1 point
Which of the following is the LAST element of any effective control system?
Setting Standards

Providing Feedback
Accepted Answers:
1 point
The least penalty as per CCS (CCA) Rules is:
Transfer without TA/DA
Censure
Accepted Answers:
Censure
1 point
The time limit for completing the inquiry and submit report by Inquiring Authority is:
3 months
6 months
9 months
18 months
Accepted Answers:
6 months
1 point
The method used for evaluating the performance of executives or supervisory positions is:
Psychological Appraisals
Assessment Centers
Behaviourally Anchored Rating Scales
360 degree feedback
Accepted Answers:
Assessment Centers
1 point
Which of these is an advantage of the critical incidents methods while performing performance appraisal?

Negative incidents are generally more noticeable than positive ones
None of the above
Accepted Answers:
1 point
Which of these is a major weakness of the forced distribution method?
Work is reliable
The error of central tendency
None of the above
Accepted Answers:
1 point
Which factors lower the accuracy rate of the performance rater?
The rater is aware of personal biases and is willing to take action to minimise their effect
Accepted Answers:
1 point
Evaluation measures:
Accepted Answers:
1 point
A formal inquiry into some issue or aspect of an institutional system is known as:
Report
Review
Agreement
Audit
Accepted Answers:
Audit

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National Testing Agency

Institutional Management and Administrative

Institutional Management and Administrative Procedures

Institutional Management and Administrative Procedures

higher level job

Section 1 - Module 8 Institutional Management and Administrative Procedures

A) Is an internally focused affirmations of an institution’s societal and ethical goals

3) Strategic planning is _______ in nature.

4) Pick the incorrect one

5) Which of the following is INCORRECT?

A) Outstanding expenses -current asset

6) In institutional management, the function of planning is ____?

A) Preparing for future for desired goals

8) Matrix organizations are really a combination of the:

A) Product and process bases

10) The main characteristics of an effective control system are:

A) Flexibility, measurability, timeliness and objectivity

A) Beware of time wasters

A) Establishing a competitive environment to promote creative ideas

A) Accenting short run results and ignoring long run outcomes

17) Which of the following leave is admissible to an employee under suspension?

20) For best management, controlling should be

21) The proper sequence of elements in the expanded communication model is :

23) The situational theory of leadership emphasis is:

A) Lack of management support

28) Diwali advance given to an employee is:

29) Who propounded "Motivation-Maintenance Theory?"

30) The major weakness of the forced distribution method is:

A) Assumes that employee performance levels always conform to a normal distribution

31) Which one of the following is the aim of Counseling?

A) Ensuring that clients are on the correct medication

32) The test of the adequacy of any wage level is in the:

33) If controls are to be effective, they must be specially tailored to:

A) Plans and positions

A) Base decisions on evidence

A) Delegating and supportive behaviours

A) Judgement of what strategic changes to make

40) All are the advantages of institutional planning, except:

A) Helps in channelizing the energies of teachers towards goal achievement

41) Which of the following is an on the job training method?

A) Tackle easy items first to build momentum

A) It is a top down approach of planning

46) Effective control depends on:

A) Denial, defence, discarding, adaptation, internalization

48) Fixed assets should be verified at least once in:

49) The following is/are associated with successful strategies:

A) Creating superior value to customers

v) Opposing strategy proposals.

vi) Personal ambitions.

51) Which of these is an internal factor influencing remuneration?

A) First level managers

A) Explaining goal relevance to personal needs

56) The curriculum drift means:

A) Identifying obsolete content

60) Transformational change is often carried out:

62) The managerial function of organizing is to:

A) Review and adjust plan in the light of changing conditions

A) Accomplishing the subsidiary objectives of the institution