Emaar Properties PJSC Dubai (UAE) Customer Lifecycle Processes

DOCUMENT CONTROL

Change Record

Date Author Version Change Reference

28 AUG 2006 Business Process 2 Change of ‘Documentation Framework’ as

Management (BPM) per ISO.*

* Note: Earlier, it was one level ‘Document Control’ sheet for the whole Manual. Now independent
respective ‘Document Control’ sheets for each policy, process & form separately. Version 2
commenced effective 28 Aug 2006. Executed by Business Process Management (BPM).

NOTE to Holders:

If you view an electronic copy of any document (policy/process/form) and you print it out, you should write your
name on the front cover (for document control purpose).
If you receive a hard copy of any document (policy/process/form), please, write your name on the front cover
(for document control purposes).

UAE/CUS/CCD/PRO 15.4/F 01 Version 2 (28 Aug 2006) Page 1/2

 Emaar Properties PJSC Dubai (UAE) Customer Lifecycle Processes

PROJECT :

REQUEST FOR EXCEPTION

DATE : 2005

NAME :

COMMENTS :

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-
-
-
-
-
-

RECOMMENDATION :

FINANCIAL IMPACT :

SIGNATURE:

Natalie Bogdanova :_____________________________________

Manager, Customer Care

UAE/CUS/CCD/PRO 15.4/F 01 Version 2 (28 Aug 2006) Page 2/2