This document compares three different deployment options for Archer: on-premises, legacy hosted, and SaaS subscription service. It outlines key differences such as maintenance responsibilities, access to functionality and patches, licensing models, release schedules, support options, infrastructure provisioning, instance limits, storage amounts, user limits, data integration options, and database access.
This document compares three different deployment options for Archer: on-premises, legacy hosted, and SaaS subscription service. It outlines key differences such as maintenance responsibilities, access to functionality and patches, licensing models, release schedules, support options, infrastructure provisioning, instance limits, storage amounts, user limits, data integration options, and database access.
This document compares three different deployment options for Archer: on-premises, legacy hosted, and SaaS subscription service. It outlines key differences such as maintenance responsibilities, access to functionality and patches, licensing models, release schedules, support options, infrastructure provisioning, instance limits, storage amounts, user limits, data integration options, and database access.
maintenance with standard maintenance with standard maintenance with faster access access to platform access to platform to platform functionality & functionality & patches functionality & patches patches Perpetual license or Perpetual license or Subscription Term license Term license Follows a "released as ready" Standard two releases a year Standard two releases a year approach Basic Support or Basic Support or Enhanced Support or Enhanced Support or Enhanced Support or Enhanced Support + DSE Enhanced Support + DSE Enhanced Support + DSE CSM available at an CSM available at an CSM available at an additional cost additional cost additional cost Archer provides infrastructure Archer provides infrastructure Customer provides AWS regions in the US & AWS regions in the US, infrastructure Europe Europe & Australia 1 production instance & Number of instances 1 production instance & 2 non-production instances limited by tier 2 non-production instances Storage depends on customer Storage limited by tier Storage of 50 GB available Can scale up by 25 GB increments Unlimited record count Record count limited by tier Unlimited record count Concurrent logins limited by Unlimited concurrent logins Unlimited concurrent logins tier Self-service data feeds Data feeds require a PS Self-service data feeds available engagement available LDAP configuration not LDAP configuration supported LDAP configuration supported supported Advanced Workflow Actions Advanced Workflow Actions Advanced Workflow Actions By Email available By Email not available By Email available No direct access to database; No direct access to database; Direct access to database can use the Archer APIs can use the Archer APIs instead instead