From: Away Help help@awaytravel.

com
Subject: Re: Your exchange inquiry with Away
Date: May 19, 2023 at 12:42 PM
To: pbarrow315@gmail.com

Hi Peter,

Thanks for reaching out! It looks like you are still within your 100-day trial and I would be happy to help process your
return. I've attached a prepaid return shipping label for you to send your item back to our warehouse. Once we receive
and process your return, your card will be refunded. Please allow up to two weeks for your refund to be issued once your
return is received.

This label can only be used to return this product, so if you need to return any other items, please let us know and we’ll
issue a new one. Otherwise, delays in processing your return and issuing your refund may occur. Please note, our carrier
will automatically void the label after 10 business days if not used, so make sure to drop it off at your earliest convenience.

Let us know if we can help you with anything else! Have an amazing weekend!

Travel well,
Rocky

On Thursday, May 18th 2023 at 6:58:17 PM help@awaytravel.com wrote:

On Thursday, May 18th 2023 at 6:58:15 PM pbarrow315@gmail.com wrote:

Name: Peter Barrow
Email: pbarrow315@gmail.com

Reason: Exchange Items

Order Number: R274630734
Item(s) to return: Carry-On Flex
Reasons for return: The size was too small
Additional Comments: Suitcase was not used. Will order next size up after this is returned and $ credited.

Street Address: 2232 Kenilworth Avenue

City: Wilmette
Zip: 60091
Country: united states