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Safah Shaikh

Customer Service Executive

Dubai, United Arab Emirates


+971543921816 · safahshaikh8@gmail.com

Date / Place of birth


Profile
Mumbai, India
Experienced and skillful Inbound Customer Service Agent providing high quality
service to callers, working address and meet all needs. Adept at following
Nationality communication scripts to properly handle various needs in a poised and
Indian professional manner. Understands the importance of delivering the mission of
a brand with each and every action and interaction that takes place involving
Driving license customers.
MH4820160018587

Employment History
Skills
Customer Service Executive , Angel One, Mumbai
Microsoft PowerPoint
October 2018 — December 2022

Microsoft Excel • Offered services based on the needs of a customer such as stock trading,
Stockbroker, Commodities, Portfolio Management services, Investment
Microsoft Office advisory.
• Handle Client Account And Portfolio.
Ability to Work in a Team • Developed sales campaigns and made calls to potential customers.
• Attended workshops and conferences centered around increasing customer
Fast Learner service skills.

Interpersonal Office Admin, Tree House Intitute, Mumbai


Communication Skills October 2015 — April 2017

• Managed telephone and email communication systems and maintained


Hobbies office supplies ordering office supplies with accuracy.
• Handled office correspondence and incoming and outgoing mail.
Cooking & Painting
• Managed office mail, payroll distribution, and the physical setting of the
front office.
Languages
English
Education
Hindi Bachelor Degree in Commerce, Mumbai University, Mumbai
April 2015 — May 2018

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