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Sample on Global Cloud Telephony Service Market - Global Industry

Analysis, Size, Share, Growth Opportunities, Future Trends, Covid-19


Impact, SWOT Analysis, Competition and Forecasts 2022 to 2030
Global Cloud Telephony Service Market, 2023-2030

About Us:
Contrive Datum Insights is the most comprehensive database of market-related research. Serious
researchers from across the globe seeking up-to-date information on the latest market trends with
in-depth analyses turn to Contrive Datum Insights. Our massive database boasts authentic
reports published by leading authors and publications. CDIs’ highly motivated and expert in-house
team undertakes rigorous screening of the credentials of publishers and authors before accepting
their submissions. Such vetting is imperative for internal quality control.

Our speciality is to deliver syndicate &customised reports that meet the specific needs of clients.
Our aim is to produce the perfect report or study, which focuses on our clients’ unique
requirements instead of presenting generic one-size-fits all kind of literature which raises more
questions than provides answers.

Copyright © 2022 Contrive Datum Insights, Canada

All Rights Reserved. This document contains highly confidential information and is the sole
property of Contrive Datum Insights. No part of it may be circulated, copied, quoted, or otherwise
reproduced without the approval of Contrive Datum Insights.

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Global Cloud Telephony Service Market, 2023-2030

Research Methodology

Methodology/Research Approach

Our research methodology implements a mix of primary as well as secondary research. Our
projects are initiated with secondary research, where we refer to a variety of sources including
trade databases; government published documents, investor presentations, company annual
reports, white papers, and paid databases.

Research Programs/Design

Draft of
Requirement Feasibility check of Approval from
deliverables
collection client requirements (iterative step) client

Secondary
Project initiation Data collection Primary research
research

Cross verification
Project delivery to
Data validation Data analysis with panel of
experts the client

Post-delivery
support

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Market Size Estimation

Post the initial data mining stage, we gather our findings and analyse them, Wearable Patch/ Data
Recordering out relevant insights. These are evaluated across teams and by our in-house
Medical. Along with data mining, we also initiate the primary research phase in which we interact
with companies operating within the market space.

To evaluate the wholeness of the market, we interact (via email or telephone) with players who
are responsible in adding value to the final product. Additionally, we interact with related industries
to understand the external factors that can drive/hamper a market. We also make it a point to
evaluate various economic parameters, which typically, have an impact on the purchasing choices
of individuals as well as companies.

Post these stages, data are cross-verified with the companies that operate in a market space. It
is important for us to study these companies in detail, to understand their existing performance
and future strategies which will define the market in the coming years.

All this data is collected and evaluated by our analysts. Post the preparation of the report and
data analysis, the findings are presented to our in-house experts who then eliminate
discrepancies (if any).

 The key players in the industry and markets have been identified through extensive
secondary research.
 The industry’s supply chain and market size, in terms of value, have been determined
through primary and secondary research processes.
 All percentage shares, splits, and breakdowns have been determined using secondary
sources and verified through primary sources.

Data Source

Secondar y Sources

In the secondary research process, various secondary sources, such as D&B Hoovers,
Bloomberg Business Week, and Factiva, have been referred to, for identifying and collecting

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Global Cloud Telephony Service Market, 2023-2030

information for this study. Secondary sources included annual reports, press releases, and
investor presentations of companies; whitepapers, certified publications, and articles by
recognized authors; gold standard and silver standard websites; regulatory bodies; trade
directories; and databases.

List of secondary sources include but are not limited to:

 Academic Journals
 Census.gov
 Bloomberg
 Company Annual Report
 Hoovers

Preliminary data mining

Raw market data is obtained and collated on a broad front. Data is continuously Wearable Patch/
Data Reordered to ensure that only validated and authenticated sources are considered. In
addition, data is also mined from a host of reports in our repository, as well as a number of reputed
paid databases. For comprehensive understanding of the market, it is essential to understand the
complete value chain and in order to facilitate this; we collect data from raw material suppliers,
distributors as well as buyers.

Technical issues and trends are obtained from surveys, technical symposia and trade journals.
Technical data is also gathered from intellectual property perspective, focusing on white space
and freedom of movement. Operation Industry Vertical dynamics with respect to drivers,
restraints, pricing trends is also gathered. As a result, the material developed contains a wide
range of original data that is then further cross-validated and authenticated with published
sources.

Primary Sources

This is the final step in estimating and forecasting for our reports. Exhaustive primary interviews
are conducted, on face to face as well as over the phone to validate our findings and assumptions
used to obtain them. Interviewees are approached from leading companies across the value chain
including suppliers, Component providers, domain experts and buyers so as to ensure a holistic

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Global Cloud Telephony Service Market, 2023-2030

and unbiased picture of the market. These interviews are conducted across the globe, with
language barriers overcome with the aid of local staff and interpreters. Primary interviews not only
help in data validation, but also provide critical insights into the market, current business scenario
and future expectations and enhance the quality of our reports. All our estimates and forecast are
verified through exhaustive primary research with Key Operation Industry Vertical Participants
(KIPs) which typically include:

 Market leading companies


 Raw material suppliers
 Operating System distributors
 Buyers
The key objectives of primary research are as follows:

 To validate our data in terms of accuracy and acceptability


 To gain an insight in to the current market and future expectations
Some of the KIPs are mentioned as below:

 Medtronic
 Olympus
 Otsuka Holdings Co., Ltd.
 Etcetera
 Others

Statistical model

Our market estimates and forecasts are derived through simulation models. A unique model is
created customized for each study. Gathered information for market dynamics, Component
landscape, Sensor Type development and pricing trends is fed into the model and analyzed
simultaneously. These factors are studied on a comparative basis, and their impact over the
forecast period is quantified with the help of correlation, regression and time series analysis.
Market forecasting is performed via a combination of economic tools, technological analysis, and
industry experience and domain expertise.

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Global Cloud Telephony Service Market, 2023-2030

Econometric models are generally used for short-term forecasting, while technological market
models are used for long-term forecasting. These are based on an amalgamation of Component
landscape, regulatory frameworks, economic outlook and business principles. A bottom-up
approach to market estimation is preferred, with key regional markets analyzed as separate
entities and integration of data to obtain global estimates. This is critical for a deep understanding
of the industry as well as ensuring minimal errors. Some of the parameters considered for
forecasting include:

 Market drivers and restrains, along with their current and expected impact
 Raw material scenario and supply v/s price trends
 Regulatory scenario and expected developments
 Current capacity and expected capacity additions up to 2026
We assign weights to these parameters and quantify their market impact using weighted average
analysis, to derive an expected market growth rate.

Data Triangulation

Contrive Datum Insights also leverages three Industry Verticals of data triangulation approaches
as follows:

Data Triangulation Techniques

Data Source Triangulation Methodology Triangulation Theory Triangulation

• Extracting data and validation • Combining various • Applying different theories to


from multiple type of methodologies to validate check credibility of data sets
secondary and primary data inputs
sources

Source: Secondary Literature, Expert Interviews, and Contrive Datum Insights Analysis 2023

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Global Cloud Telephony Service Market, 2023-2030

Contrive Datum Insights data modeling tool is an in-house developed tool, which is based on the
fundamental Top Down and Bottom Up approach.

Bottom Up Approach

Bottom-up Approach (Segmental Analysis) Global Market

Global
Market
Value

Primary: Demand & Supply Side Experts


Add up all Country Market Sizes Secondary: Annual Reports, Presentations,
to Derive Regional Market Size Press Releases, Journals, Paid Databases,
and A2Z Market Research database

Market Size for a Country = Add up of Total Primary: Demand and Supply Side Experts
Company Revenues Secondary: Annual Reports, Presentations,
Press Release, Journals, Paid Databases,
and A2Z Market Research database

Source: Secondary Literature, Expert Interviews, and Contrive Datum Insights Analysis 2023

After arriving at the overall market size using the market size estimation processes as explained
above, the market was split into several segments and sub segments. To complete the overall
market engineering process and arrive at the exact statistics of each market segment and sub
segment, the data triangulation and market breakdown procedures were employed, wherever
applicable. The data was triangulated by studying several factors and trends from both the
demand and supply sides.

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Global Cloud Telephony Service Market, 2023-2030

Top Down Approach

Top-Down Approach (Segmental Analysis) Global Market

Global Market Size Through Primaries (Demand and


Global Market ($ Million) Supply Side Experts)

Secondary: Annual Reports, Presentations, Press


Release, Journals, Paid Databases, and A2Z Market
Geographical Split Research database
Primary: Demand &and Supply Side Experts

Percent Split for Type and Primary: Demand and Supply Side Experts
Application Segments for
Market Secondary: Company Websites, Press Releases, and
News Articles

Secondary: Annual Reports, Presentations, Press


Release, Journals, Paid Databases, and A2Z Market
Country Split Research
Primary: Demand and Supply Side Experts

Source: Secondary Literature, Expert Interviews, and Contrive Datum Insights Analysis 2023

Report Objecti ves

 To define, describe, and forecast the {Keyword} Market by segments, and region
 To provide detailed information about the major factors (drivers, restraints, opportunities,
and challenges) influencing the growth of the market
 To analyze the sub-segments with respect to individual growth trends, prospects, and
contributions to the total market
 To analyze opportunities in the market for stakeholders and provide the competitive
landscape of the market
 To forecast the revenues of the market segments with respect to the major regions, such
as North America, Europe, Asia Pacific (APAC), Middle East & Africa and South America.
 To profile the key players and comprehensively analyze their recent developments and
positioning in {Keyword} market.

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Global Cloud Telephony Service Market, 2023-2030

 To analyze competitive developments, such as mergers and acquisitions, new product


developments, and Research and Development (R&D) activities, in the market

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Market Overview

Market Synopsi s

Calls are routed over the internet by VoIP (Voice over Internet Protocol) services like cloud telephony.
Other names for it include "cloud-based telephony" and "internet telephony." The majority of cloud
phone services are provided via an online private branch exchange (PBX). This kind of phone system is
VoIP.

Businesses can make and receive calls using their internet connection by utilizing cloud telephony.
Scalability, flexibility, and portability are just a few of the features and advantages that cloud phone
services offer that can be advantageous for businesses. They are also frequently less expensive than
traditional landline phone services.

Business phone systems are moved to the cloud using cloud telephony, an alternative to traditional
telephone. The most effective and convenient method for managing business calls without
compromising on call quality or expense. It is accessible on the public internet and is hosted by third
parties. This eliminates the need for additional infrastructure and capital expenditures while enabling
businesses to interact in a dependable manner. It assists companies in establishing a more controlled,
systematic, and ordered method of communicating with their clientele. Businesses all over the world
employ cloud telephony services because of their many advantages, which include eye-catching user
interfaces, affordable prices, business call tracking, quick and simple setup, call reporting, and network
security. Cloud telephony services are seeing growth in the market.

Request Sample Copy of Report “Cloud Telephony Service Market Size, Share & Trends
Estimation Report By Deployment Type Outlook (Hosted, Cloud ) By Application Outlook
(Conference, Sales & Marketing, Multi-level IVR, Customer Relationship Management) By
Enterprise Size Outlook (SMEs, Large enterprises), By Network Type Outlook (Public Switched
Telephone Networks, Voice-over-internet Protocol Service Networks), By End-User Outlook
(Media & Entertainment, Telecom & IT, Healthcare, BFSI, Retail, Government, Education,
Others), By Region and Segment Forecasts, 2023–2030.”, published by Contrive Datum Insights.

Market Dynamics

Market Trends:
The increasing integration of cutting-edge features like artificial intelligence (AI), machine
learning, and the Internet of Things with digital cloud-based solutions is a current trend in the
market for cloud-based telephony systems. Due to its ability to facilitate communication among
end users, corporate services are increasingly integrating these new technologies. Cloud

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Global Cloud Telephony Service Market, 2023-2030

telephony solutions provide businesses greater flexibility and facilitate data storage, which helps
them enhance their service operations.
Driving Factors:

 Rising Adoption of Cloud Telephony Services

Cloud telephony services are being used by small and medium-sized organizations
(SMEs) more and more to promote their goods. This digital solution is easier to use
with advanced IP telephony capabilities that improve connections and functionality.

 Cost-Effective and High-Performance Quality

Telecom companies are using cloud-based telephony solutions and switching to IP network
services instead of traditional networks more and more. Compared to traditional networks, cloud
telephony services have many advantages, such as being cheaper and better at what they do.
This has led to a high demand across telecom services.

STRATEGIC DEVELOPMENT:

• Tata Tele Business Services introduced a cloud-based business communications


service in December 2020. This system facilitates cross-platform communication
between vendors, consumers, and staff. Without requiring additional capital
expenditures, the system offers text-to-voice conversions, call sentiment
analysis, intelligent customer call routing, API integration, scalability on demand,
and integrated security.

• In order to provide businesses with cutting-edge business identification solutions,


Gupshup, a conversational engagement firm, and Truecaller, a contact
verification provider, announced a partnership in February 2022. The purpose of
this collaboration is to enhance the calling experience for businesses in India and
provide a secure means for them to communicate with their clientele.

• Dialpad intended to launch its TrueCaaS service across Australia in March 2022
in collaboration with MIA Distribution. In addition, Dialpad has partnered with

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Global Cloud Telephony Service Market, 2023-2030

Google with the aim of launching its UC-CC solution on the Google Cloud
Marketplace.

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Customization of the Report: The report can be customized as per client needs or requirements. For
any queries, you can contact us on anna@contrivedatuminsights.com or +1 215-297-4078. Our sales
executives will be happy to understand your needs and provide you with the most suitable reports.

Market Scope

On the basis of By Deployment, the market has been segmented as follows:

 Cloud
 Hosted
On the basis of By Application, the market has been segmented as follows:

 Conferencing
 Sales & Marketing
 Multi-level IVR
 Customer Relationship Management
On the basis of By Network Type, the market has been segmented as follows:

 Public Switched Telephone Networks


 Voice-over-internet Protocol Service Networks
On the basis of By Organization Size, the market has been segmented as follows:

 Large Enterprises
 Small & Medium Enterprises
On the basis of By End-User, the market has been segmented as follows:

 Media & Entertainment


 Telecom & IT

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Global Cloud Telephony Service Market, 2023-2030

 Healthcare
 BFSI
 Retail
 Government
 Education
 Others
On the basis of Companies

 AVOXI
 Broadsoft
 Cisco Systems, Inc.
 DIALPAD, Inc
 VoIPstudio
 Go 2 Markets India Pvt Ltd.
 RingCentral, Inc
 Tripudio Ltd
 Microsoft Corporation
On the basis of Geography

 NORTH AMERICA
 EUROPE
 ASIA PACIFIC
 MIDDLE EAST AFRICA
 SOUTH AMERICA

About Us:
Contrive Datum Insights (CDI) is a global delivery partner of market intelligence and consulting
services to officials at various sectors such as investment, information technology,
telecommunication, consumer technology, and manufacturing markets. CDI assists investment
communities, business executives, and IT professionals to undertake statistics-based accurate
decisions on technology purchases and advance strong growth tactics to sustain market

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Global Cloud Telephony Service Market, 2023-2030

competitiveness. Comprising of a team size of more than 100 analysts and cumulative market
experience of more than 200 years, Contrive Datum Insights guarantees the delivery of industry
knowledge combined with global and country-level expertise.

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Anna B. | Head Of Sales
Contrive Datum Insights
Phone: +91 9834816757 | +1 2152974078
Email: anna@contrivedatuminsights.com

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