HOUSE OF TEXMACO IN MANAGING HUMAN RESOURCES

REWARDING MANAGEMENT SYSTEM

( Rewarding )
1 Financial Rewards 1. Compensation ( Salary & Wages ) 2. Benefit 3. Bonus 4. Incentive 5. Perks & Facilities 6. Increment
2 Non Financial Rewards 1. Recognition's example : ring, pin, award, certificate

PRODUCTIVITY/QUALITY/MANAGEMENT IMPROVEMENT SYSTEM

1 Industrial Engineering
2 TQM
3 ISO / International Standards

SUPPORTING 1. EMPLOYMENT MS 2. PERFORMANCE MS 3. CAREER DEV. MS 4. EMPLOYEE RELATIONS MS 5. TERMINATION MS 6. GENERAL AFFAIR MS

( Attracting ) ( Utilizing ) ( Developing ) ( Maintaining ) ( Terminating )

Supporting 1.1 Organization 2.1 Performance Plan & Deployment 3.1. Development Committee 4.1. Industrial Relations 5.1. Termination 6.1. General Affair
1.2 Man Power Planning 2.2 Key Performance Indicator (KPI) 3.2. Education 4.1.1. External 5.2. Temporary Lay-off
1.3 Recruitment 2.3 Performance Appraisal / 3.3. Trainning & Development 4.1.2. Internal
1.4 Placement Performance Rating Scale 3.4. Succession Plan 4.2. Facilities
2.4 Coaching & Counseling 3.5. Job Advancement 4.3. Internal Survey
3.6. Career Path

- HRMS 1.1.1 Org. Struc & Dev. 2.1.1 Performance Planning / 3.1.1. Development Committee 4.1.1. Eksternal Industrial Relation 5.1.1. Retirement 6.1.1 Transportation
- HR Audit 1.1.2 Job Analysis & Job Description One Year Policy a. EMDC a. Gov.( Depnaker) a. Pre Retirement Program 6.1.2. Food & Catering
- HR Review 1.1.3 Job Evaluation a. Annual Activity Plan b. SMDC b. Environment b. Post Retirement Program 6.1.3. Housing/KPR
- Assessment 1.1.4 Job Grading & Salary Structure b. Performance Review c. JMDC c. Community Development c. Medical Unfit 6.1.4. Facilities Maintenance /
Centre 1.2.1 Man Power Planning MS 2.2.1 Key Performance Indicator 3.2.1. Education d. Culture/Religion d. Death ( Cleaning Service,
1.3. Recruitment MS 2.3.1 Performance Appraisal - a. Kejuruan (Vocational) e. LSM/Journalist/Prof.Ass. 5.1.2. Contract Termination Landscape, Building )
a. Sourcing Performance Rating Scale b. Diploma 4.1.2. Internal Industrial Relation 5.1.3. Probation Termination 6.1.5. Security
b. Shortlisting 2.4.1 Coaching & Counseling c. Degree 4.1.2.1. Bipartit & Tripartit 5.1.4. Resignation 6.1.6. Guest Relation
c. Psychotest/Other Test 3.3.1. Training 4.1.2.2. CLA / KKB / PP a. Exit Interview 6.1.7. Office Supply
d. Interview a. Technical 4.1.2.3. Code of Ethics 5.1.5. Termination 6.1.8. Formalities
e. Selection b. Managerial 4.1.2.4. Comunication 5.2.1. Temporary Lay-off 6.1.9. Travel & Ticketing
1.3.1. Recruitment oleh Corporate c. Certification ( Special Skill ) 4.1.2.5. Labour Dispute
1.3.2. Recruitment oleh Unit 3.3.2. Potential Assesment 4.1.2.6. Leave
1.4. Placement 3.3.3. Competency Assessment 4.1.2.7. Over time
a. Induction a. Task (Tech & Mgr) Skill Matrix 4.1.2.8. Discipline
1.4.1 Probation 3.4.1. Succession Plan 4.2.1. Facilities
1.4.2 Contract a. MPC, IAP, IDP a. Recreation
3.5.1. Job Advancement b. Sport & Art
a. Job Enlargement c. COP/Company Car
b. Job Enrichment d. Electricity,Telephone/Water
c. Job Rotation e. Home Appliance
d. Deputisation/Acting f. Ritual
3.6.1. Promotion Jabatan/Pangkat g. Auditorium
3.6.2. Intra Unit Transfer h. Trainning Centre
3.6.3. Inter Unit Transfer i. Uniform
3.6.4. Demotion j. Cooperative
k. Notice Board
l. Buletin
4.3.1. Internal Survey
a. Opinion Survey
b. ESI
c. EPI

xv 731045557.xls
 DOCUMENT CONTROL for SOP HRD

SOP FORM REPORT

System Sub System
NAME NUMBER NAME NUMBER NAME NUMBER
1. EMPLOYMENT MS 1.1 Organization 1.1.1 Org. Struc & Dev. PR/HRD/EMM-ORG/01 Struc. Organization DF/HRD/EMM-ORG/01

1.1.2 Job Analysis & Job Description PR/HRD/EMM-JAD/02 Job Position DF/HRD/EMM-ORG/02

Job Description DF/HRD/EMM-ORG/03

1.1.3 Job Evaluation PR/HRD/EMM-JEV/03 Original Job Evaluation DF/HRD/EMM-ORG/04 Summary Original Job Evaluation DR/HRD/EMM-ORG/01

Review Job Evaluation DF/HRD/EMM-ORG/05 Summary Review Job Evaluation DR/HRD/EMM-ORG/02

1.1.4 Job Grading & Salary Structure PR/HRD/EMM-GRS/04

1.2 Man Power Planning 1.2.1 Man Power Planning MS PR/HRD/EMM-MPP/05 Manpower Planning DR/HRD/EMM-MPP/01

Manpower Budget DR/HRD/EMM-MPP/02

Keadaan Karyawan DR/HRD/EMM-MPP/03

1.3 Recruitment 1.3.1 Recruitment oleh Corporate PR/HRD/EMM-REC/06 Permohonan Tenaga Kerja DF/HRD/EMM-REC/01 Shortlist Kandidat DR/HRD/EMM-REC/01

Formulir Lamaran DF/HRD/EMM-REC/02 Jadwal Test Psychotest DR/HRD/EMM-REC/02

Format Interview DF/HRD/EMM-REC/03 Surat Panggilan Test DR/HRD/EMM-REC/03

Rekapitulasi Psychotest DR/HRD/EMM-REC/04

Surat Pengantar Test Skill DR/HRD/EMM-REC/05

Jadwal Test Interview DR/HRD/EMM-REC/06

Cek List DR/HRD/EMM-REC/07

Surat Penolakan DR/HRD/EMM-REC/08

Surat Penawaran Kerja DR/HRD/EMM-REC/09

SK Percobaan DR/HRD/EMM-REC/10

SK Kontrak DR/HRD/EMM-REC/11

1.3.2. Recruitment oleh Unit PR/HRD/EMM-REC/07

1.4 Placement 1.4.1 Probation PR/HRD/EMM-PLC/08 Permintaan Konfirmasi DF/HRD/EMM-PLC/01 Daftar Karyawan Percobaan DR/HRD/EMM-PLC/01

Form Probation Evaluation DF/HRD/EMM-PLC/02 Materi Program Induksi DR/HRD/EMM-PLC/02

Laporan Hasil Konfirmasi DR/HRD/EMM-PLC/03

SK Karyawan Tetap DR/HRD/EMM-PLC/04

1.4.2 Contract PR/HRD/EMM-PLC/09 Permintaan Konfirmasi Kontrak DF/HRD/EMM-PLC/03 Daftar Karyawan Kontrak DR/HRD/EMM-PLC/05

Laporan Hasil Konfirmasi Kontrak DR/HRD/EMM-PLC/06

SK Pengangkatan Kontrak - Tetap DR/HRD/EMM-PLC/07

SK Perpanjangan Kontrak DR/HRD/EMM-PLC/08

2. PERFORMANCE MS 2.1 Performance Plan & Deployement 2.1.1 Performance Planning / PR/HRD/PFM-PPD/01 Calender Of Event DF/HRD/PFM-PPD/01 Association Chart DR/HRD/PFM-PPD/01

One Year Policy Activity Plan DF/HRD/PFM-PPD/02

2.2 Key Performance Indicator (KPI) 2.2.1 Key Performance Indicator PR/HRD/PFM-KPI/01 Table Control & Check Point DF/HRD/PFM-KPI/01 Laporan Aktual Pencapaian KPI DR/HRD/PFM-KPI/01

Daftar Parameter & Poin Alokasi DF/HRD/PFM-KPI/02 Laporan Kalkulasi KPI Bulanan DR/HRD/PFM-KPI/02

Daftar Nama Karyawan DF/HRD/PFM-KPI/03

2.3 Performance Appraisal / 2.3.1 Performance Appraisal / PR/HRD/PFM-PAP/01 Penilaian Kinerja A DF/HRD/PFM-PAP/01 Laporan Pencapaian KPI Tahunan DR/HRD/PFM-PAP/01

Performance Grading Performance Grading Penilaian Kinerja B DF/HRD/PFM-PAP/02 Laporan Perkembangan Karyawan DR/HRD/PFM-PAP/02

Lap. Rekapitulasi Penilaian Kinerja DR/HRD/PFM-PAP/03

2.4 Coaching & Counseling 2.4.1 Coaching & Counseling PR/HRD/PFM-CAC/01 Hasil Counseling DF/HRD/PFM-CAC/01

Hasil Coaching DF/HRD/PFM-CAC/02

 DOCUMENT CONTROL for SOP HRD

SOP FORM REPORT

System Sub System
NAME NUMBER NAME NUMBER NAME NUMBER
3. CAREER 3.1. Development Committee 3.1.1. Development Committee PR/HRD/CDM-MDC/01 SK JMDC DR/HRD/CDM-MDC/01

DEVELOPMENT MS SK SMDC DR/HRD/CDM-MDC/02

SK EMDC DR/HRD/CDM-MDC/03

Action Plan MDC DR/HRD/CDM-MDC/04

3.2. Education 3.2.1. Education SK Beasiswa

a. Kejuruan (Vocational)

b. Diploma

c. Degree

3.3. Trainning & Development 3.3.1. Training PR/HRD/CDM-TRN/01 Formulir Evaluasi Program DF/HRD/CDM-TRN/01

a. Technical Formulir Evaluasi Instruktur DF/HRD/CDM-TRN/02

b. Managerial

c. Certification ( Special Skill )

3.3.2. Potential Assesment PR/HRD/CDM-TRN/02 Psychogram Ka. Sub Seksi - Seksi DF/HRD/CDM-PAS/01 Analysis Hasil DR/HRD/CDM-PAS/01

Psychogram Ka. Dept. DF/HRD/CDM-PAS/02

Psychogram Pimpinan UnitI DF/HRD/CDM-PAS/03

3.3.3. Competency Assessment PR/HRD/CDM-TRN/03 Standart Kompetensi DR/HRD/CDM-CAS/01

a. Task (Tech & Mgr) Skill Matrix

3.4. Succession Plan 3.4.1. Succession Plan PR/HRD/CDM-SCP/01 Management Planning Chart DR/HRD/CDM-SCP/01

a. MPC, IAP, IDP Individual Development Plan DR/HRD/CDM-SCP/02

Individual Action Plan DR/HRD/CDM-SCP/03

Company Development Plan DR/HRD/CDM-SCP/04

Contrac Trainning DR/HRD/CDM-SCP/05

3.5. Job Advancement 3.5.1. Job Advancement PR/HRD/CDM-JAV/01 Indivisual Job Advancement DR/HRD/CDM-JAV/01

a. Job Enlargement

b. Job Enrichment

c. Job Rotation

d. Deputisation/Acting

3.6. Career Path 3.6.1. Promotion Jabatan/Pangkat PR/HRD/CDM-CRP/01 Daftar Promosi Jabatan/Pangkat DF/HRD/CDM-PJB/01

SK Promosi Jabatan/pangkat DF/HRD/CDM-PJB/02

3.6.2 Inter Unit Transfer PR/HRD/CDM-CRP/02 Surat Permintaan Mutasi DR/HRD/CDM-ITE/01

Daftar Calon Karyawan Mutasi DR/HRD/CDM-ITE/02

Risalah Perundingan DR/HRD/CDM-ITE/03

Pemberitahuan Mutasi Karyawan DR/HRD/CDM-ITE/04

SK Mutasi DR/HRD/CDM-ITE/05

Surat Pengantar Mutasi DR/HRD/CDM-ITE/06

3.6.3 Intra Unit Transfer PR/HRD/CDM-CRP/03 Daftar Calon Karyawan Mutasi DR/HRD/CDM-ITA/01

Risalah Perundingan DR/HRD/CDM-ITA/02

SK Mutasi DR/HRD/CDM-ITA/03

Surat Pengantar Mutasi DR/HRD/CDM-ITA/04

3.6.4 Demotion PR/HRD/CDM-CRP/04 SK Demosi DR/HRD/CDM-DMT/01

 DOCUMENT CONTROL for SOP HRD

SOP FORM REPORT

System Sub System
NAME NUMBER NAME NUMBER NAME NUMBER
4. EMPLOYEE 4.1. External Industrial Relations 4.1.1 Eksternal Industrial Relation

RELATIONS MS a. Gov.( Depnaker)

b. Environment

c. Community Development

d. Culture/Religion

e. LSM/Journalist/Prof.Ass.

4.1. Internal Industrial Relations 4.1.2.1. Pemb. Bipartit & Tripartit PR/HRD/ERM-IIR/01

4.1.2.2. CLA / KKB / PP PR/HRD/ERM-IIR/02

4.1.2.3. Code of Ethics PR/HRD/ERM-IIR/03

4.1.2.4. Komunikasi PR/HRD/ERM-IIR/04

4.1.2.5. Labour Dispute PR/HRD/ERM-IIR/05 Risalah Perundingan DR/HRD/ERM-LBD/01

Pelimpahan Berkas Bipartit DR/HRD/ERM-LBD/02

Jawaban Anjuran DR/HRD/ERM-LBD/03

Berita Acara P4P DR/HRD/ERM-LBD/04

4.1.2.6. Leave PR/HRD/ERM-IIR/06 Permohonan Cuti/Izin DF/HRD/ERM-LEV/01 Laporan Absensi DR/HRD/ERM-LEV/01

4.1.2.7. Over Time PR/HRD/ERM-IIR/07 Permohonan Over Time DF/HRD/ERM-OVT/01 Lap. Absensi & Over Time Harian DR/HRD/ERM-OVT/01

4.1.2.8. Dicipline PR/HRD/ERM-IIR/08 Laporan Daftar Pelangaran DR/HRD/ERM-WRL/01

Surat Peringatan I/II DR/HRD/ERM-WRL/02

Surat Peringatan III DR/HRD/ERM-WRL/03

4.2. Facilities 4.2.1. Facilities PR/HRD/ERM-FCT/01

a. Recreation

b. Sport & Art

c. COP/Company Car

d. Electricity,Telephone/Water

e. Home Appliance

f. Ritual

g. Auditorium

h. Trainning Centre

i. Uniform

j. Cooperative

k. Notice Board

l. Buletin

4.3. Internal Survey 4.3.1. Internal Survey PR/HRD/ERM-INS/01

a. Opinion Survey

b. ESI

c. EPI
 DOCUMENT CONTROL for SOP HRD

SOP FORM REPORT

System Sub System
NAME NUMBER NAME NUMBER NAME NUMBER
5. TERMINATION MS 5.1. Termination 5.1.1. Retirement PR/HRD/TMS-TRM/01 Employee Retirement List DF/HRD/TMS-RTR/01 SK Pensiun DR/HRD/TMS-RTR/01

a. Pre Retirement Program Minat dan Bakat DF/HRD/TMS-RTR/02 Surat Pengalaman Kerja DR/HRD/TMS-RTR/02

b. Post Retirement Program Surat Dokter DF/HRD/TMS-RTR/03 Surat Pengantar DPB DR/HRD/TMS-RTR/03

c. Medically Unfit Laporan Penyelesaian Keuangan DR/HRD/TMS-RTR/04

d. Death

5.1.2. Contract Termination PR/HRD/TMS-TRM/02 SK Akhir Kontrak DR/HRD/TMS-CTT/01

Surat Pengalaman Kerja Baik DR/HRD/TMS-CTT/02

5.1.3. Probation Termination PR/HRD/TMS-TRM/03 SK Tidak Lulus Probation DR/HRD/TMS-TPR/01

5.1.4. Resignation PR/HRD/TMS-TRM/04 Exit Interview DF/HRD/TMS-RSG/01 Surat Pengalaman Kerja Baik DR/HRD/TMS-RSG/01

a. Exit Interview Surat Pemberitahuan DR/HRD/TMS-RSG/02

5.1.5. Termination PR/HRD/TMS-TRM/05 Catatan Penelitian & Guidance DF/HRD/TMS-PHK/01 SK Scorsing DR/HRD/TER-PHK/01

Minute of Meeting Internal DR/HRD/TER-PHK/02

Minute of Meeting Bipartit DR/HRD/TER-PHK/03

Surat Kesepakatan Bersama DR/HRD/TER-PHK/04
SK PHK DR/HRD/TER-PHK/05

Surat Keterangan Kerja Tidak Baik DR/HRD/TER-PHK/06

5.2. Temporary Lay-Off 5.2.1. Temporary Lay-Off PR/HRD/TMS-TRM/06

6. GENERAL 6.1. General Affair 6.1.1 Transportasi Bus PR/HRD/GAM-GAF/01 Permintaan transportasi DF/HRD/GAM-TRS/01

AFFAIR MS 6.1.2. Food & Catering PR/HRD/GAM-GAF/02 Permintaan Kupon Makan DF/HRD/GAM-FCT/01 Rekapitulasi Kupon Makan DR/HRD/GAM-FCT/01

Permintaan Makan Tamu DF/HRD/GAM-FCT/02

6.1.3. Housing/KPR PR/HRD/GAM-GAF/03 Daftar Kary. Yg. Mendpt. Fasilitas DR/HRD/GAM-KPR/01

6.1.4. Facilities Maintenance / PR/HRD/GAM-GAF/04

( Cleaning Service,

Landscape, Building )

6.1.5. Security PR/HRD/GAM-GAF/05

6.1.6. Guest Relation PR/HRD/GAM-GAF/06 Pemberitahuan Ked. Tamu DF/HRD/GAM-GRL/01

6.1.7. Office Supply PR/HRD/GAM-GAF/07

6.1.8. Formalities PR/HRD/GAM-GAF/08

6.1.9. Travel & Ticketing PR/HRD/GAM-GAF/09

7. SUPPORTING 7.1 HR Audit dan Review 7.1. HR Audit dan Review PR/HRD/SUP-HRA/01 Action Plan DF/HRD/SUP-HRA/01

Forrmulir Audit DF/HRD/SUP-HRA/02

7.2 Human Resource Manag. System

KATA PENGANTAR

EMPLOYMENT MGT SYSTEM

PERFORMANCE MGT SYSTEM

CAREER DEVELOPMENT MGT SYSTEM

EMPLOYEE RELATIONS MGT SYSTEM

TERMINATION MGT SYSTEM

GENERAL AFFAIR MGT SYSTEM

SUPPORTING