Professional Documents
Culture Documents
Abigail Phillips CV
Abigail Phillips CV
ACADEMIC BACKGROUND
Doctor of Philosophy, Information Studies, 2016
Florida State University, Tallahassee, FL
Committee Chair: Marcia A. Mardis
Dissertation Title: The Empathetic Librarian:
Rural Librarians as a Source of Support for
Rural Cyberbullied Young Adults
PROFESSIONAL EXPERIENCE
Assistant Professor August 2018 – Current
School of Information Studies
University of Wisconsin-Milwaukee
Phillips, A. (under review). Working in the library: Confronting challenges and supporting
colleagues. New York, NY: Bloomsbury Libraries Unlimited.
Lee, V. R. & Phillips. A (Eds.). (2018). Reconceptualizing libraries: Possibilities for information and
learning sciences. Abington, U.K.: Routledge.
Anderson, A, & Phillips, A. (2023). Experiences, opportunities, and areas for improvement for
adults with disabilities in public library makerspaces. Library Quarterly, 93(4), 379-398.
Anderson, A., Phillips, A., & Brenner, M. (2022). Meeting them where they are:
Online LIS students and mental health supports. Library Quarterly, 92(4), 379-387.
Meter, D.J., Budziszewski, R., Phillips, A. et al. (2021). A qualitative exploration of college
students’ perceptions of cyberbullying. TechTrends.
Phillips, A., & Anderson, A. (2020). Cyberbullying, digital citizenship, and youth with Autism: LIS
education as a piece in the puzzle. Library Quarterly.
Anderson, A., &. Phillips, A. (2019). “Getting basic information isn't actually as helpful as the
nuanced advice we can give each other”: Teens with autism on digital citizenship
education. Journal of Research on Libraries and Young Adults.
Phillips, A., & Lee, V. R. (2019). Whose responsibility is it? A statewide survey of school librarians
on responsibilities and resources for teaching digital citizenship. School Library Research.
22.
Phillips, A., Recker, M., & Lee, V. (2019). A framework for characterizing 21st Century school
librarianship: How librarians enact innovative activities. School Libraries Worldwide, 25(1),
21 – 34.
Phillips, A. (2015). Facebooking it: Promoting library services to young adults through social
media. Public Library Quarterly, 34(2), 1-20.
Phillips, A. (2014). What do we mean by library leadership? Leadership in LIS education. Journal
of Education in Library and Information Science, 55(4), 336-344.
Phillips, A. (2014). Systematic marketing facilitates optimal customer service: The marketing
audit of a rural public library system. Public Library Quarterly, 33(3), 1-16.
Phillips, A. (2014). More than just books: Librarians as a source of support for cyberbullied young
adults. Journal of Research on Libraries and Young Adults, 4(1).
BOOK CHAPTERS:
Phillips, A, & Fife, D. (invited chapter). Disabled and neurodiverse staff: Toward inclusion in the
library and information science workplace. In forthcoming Dali, K. & Thompson, K. (Eds.)
Disabled and Neurodiverse Staff: Toward Inclusion in the Library and Information Science
Workplace.
Phillips, A. (2021). Secrecy, avoidance, shame, and misunderstanding: Where academic libraries
are failing to support mentally ill students and ways to change. In Julia Skinner and
Melissa Gross (Eds.). Underserved patrons in university libraries: Assisting students facing
trauma, abuse, and discrimination. Devon, U.K: Libraries Unlimited.
Phillips, A. (2018). Youth perceptions of online harassment, cyberbullying, and “just drama”:
Implications for human-centered design. In Jen Golbeck (Ed.) Online Harassment. New
York, NY: Springer.
Phillips, A., Lee, V. R., & Recker, M. (2018). Supporting school librarian learning: New
opportunities for instructional technology collaboration with school librarians. In Robert
C. Branch (Ed.) Educational Media and Technology Yearbook. New York, NY: Springer.
Phillips, A. (2016). But what are teens doing online? Teenagers and digital media. In Paul G.
Nixon, Rajash Rawal, and Andreas Funk (Eds.) Digital Media Usage Across the Lifecourse.
Surry, England: Ashgate Publishing Ltd.
Mon. L., & Phillips, A. (2015). Becoming social: Exploring library services for adults and teens in
social spaces. In Paul T. Jaeger and John Carol Bertot (Eds.) Advances in Librarianship, 39,
241-268.
Phillips, A, & Fife, D. (submitted). Building inclusive library and information science workplaces:
Learning from disabled and neurodiverse library staff. Proceedings of the Association for
Library and Information Science Education Annual Conference 2024 in Portland, OR.
Anderson, A. & Phillips, A. (submitted). Assessment and reflection of library and information
science research methodologies: Do we use a people-first consideration regarding people
with disabilities? Proceedings of the Association for Information and Technology (ASIS&T)
Annual Meeting 2024 in Calgary, Alberta, Canada.
Phillips, A. & Anderson, A. (submitted). Reflecting on inclusive pedagogy for our neurodivergent
LIS students. Proceedings of the Association for Library and Information Science Education
Annual Conference 2024 in Portland, OR.
Phillips, A. & Fife, D. (2023). Accommodations and academic library workers. Proceedings of the
Association for Library and Information Science Education 2023 in Milwaukee, WI.
Cooke, N., Phillips, A., Matos, A., (2021). Beyond resilience: Moving from self-care to collective
care. ALISE Annual Conference 2021. Virtual.
Anderson, A, & Phillips, A. (2021). Online behaviors of teenagers on the autism spectrum.
Society of Information Technology and Teacher Education (SITE) Online Annual
Conference 2021.
Phillips, A. & Anderson, A. (2020). The Inclusive educational role of school librarians:
Supporting safe online behaviors through a community of peers. Society of Information
Technology and Teacher Education (SITE) Online Annual Conference 2020.
Magee, R., & Phillips, A. (2019). Mental health and the iSchools: Audiences and strategies for
support. Panel presented at iConference 2019: Inform. Include. Inspire. Washington, D.C.
Rogowski, A., Phillips, A., Recker, M., Lee, V.R., (2019) Design capacity for informal learning
within schools: An analysis of school librarians and maker activities. Proceedings from the
American Educational Research Association Conference, Toronto, ON, CA.
Phillips, A., & Anderson, A. (2018). Cyberbullying, digital citizenship, and youth with Autism:
Global LIS education as a piece in the puzzle. In Wang, P., Green, A., & Assefa, S. (Eds.),
Proceedings of the Association for Library and Information Science Education Annual
Conference 2018. Denver, CO: ALISE.
Lee, V. R., Lewis, W., Searle, K. A., Recker, M., Hansen, J., & Phillips, A. (2017). Supporting
interactive youth maker programs in public and school libraries: Design hypotheses and
first implementations. In P. Blikstein & D. Abrahamson (Eds.), Proceedings of Interaction
Design and Children (IDC) 2017. Stanford, CA: ACM.
Phillips, A., Lee, V. R., Hansen, J, & Recker, M. (2017). Librarians in transition: Investigating CSCL
potentials within the school library. In Brian K. Smith, Marcela Borge, Emma Mercier, and
Kyu Yon Lim (Eds.), Proceedings of Making a Difference: Prioritizing Equity and Access in
CSCL, 12th International Conference on Computer Supported Collaborative Learning
(CSCL) 2017, Volume 1. Philadelphia, PA: International Society of Learning Sciences.
Phillips, A. (2016). The empathetic researcher: Applying research methods from anthropology to
LIS. In Lin and Khoo (Eds.), Proceedings of iConference 2016: Partnership with Society.
Philadelphia, PA: iSchools.
Bennati, L. M., & Phillips, A. (2023, September). Seeking connection over competition: A
discussion of LIS education during the pandemic. C&RL News.
https://crln.acrl.org/index.php/crlnews/article/view/26039/33960
Anderson, A., & Phillips, A. (2022). Meeting every maker: Enhancing accessibility in
makerspaces. American Libraries.
Anderson, A. & Phillips, A. (2020). Cyberbullying and autism: Findings of a recent study. Voice of
Youth Advocates (VOYA), 42(4), 28.
Phillips, A. (May 2019). Mental health behind the desk and in the stacks. Library Journal.
Phillips, A. (2016). Highlights-The life of a Young Adult Library Services Association Board Fellow.
Young Adult Library Services (YALS), Summer Issue, 4-6.
PRESENTATIONS
REFEREED PAPERS AT CONFERENCES - INTERNATIONAL:
Anderson, A., & Phillips, A. (2022). Making our spaces accessible: Makerspaces that include
patrons with disabilities. LibLearnX: The Library Learning Experience.
Anderson, A. & Phillips, A. (2019). Meeting teens where they are: Video ethnography as research
approach. Paper presented at iConference 2019: Inform. Include. Inspire. Washington,
D.C.
Lee, V., Phillips, A., & Recker, M., & Rogowski, A. (2018). Educative maker activity materials for
small town librarians to support Connected Learning. Paper presented at 2018 Connected
Learning Summit, MIT Media Lab in Cambridge, MA.
Allen, W., & Phillips, A. (2018). Consensus analysis of shared beliefs among young adults about
anonymity in social media. International Conference of Social Media and Society 2018 in
Copenhagen, Denmark.
Lee, V. R., Recker, M., & Phillips, A. (2018). Conjecture mapping the library: Iterative refinements
toward supporting maker learning activities in small community spaces. The International
Conference of the Learning Science 2018.
Cain, R., Phillips, A., & Lee, V. R. (2018). Making her way, One youth’s path to well-developed
interest in digital fabrication. NARST Annual International Conference 2017 in Atlanta,
GA.
Phillips, A., Lewis, W., Hansen J., Lee, V. R., & Recker, M. (2017). Bringing making to rural and
small libraries: Design hypotheses for youth maker program development. Digital Media
and Learning (DML) at the University of California, Irvine in Irvine, CA.
Coleman, L-E., & Phillips, A. (2017). Understanding empathy in the profession. Inclusive Museum
International Conference 2017 in Manchester, U.K.
Cain, R., Phillips, A., & Lee, V. R. (2017). Finding her niche in making, one youth’s interest
development over multiple years of working in a makerspace. Learning Sciences Graduate
Student Conference 2017 in Bloomington, IN.
Phillips, A., & Anderson, A. (2017). Opportunities for youth library services: Cyberbullying and
patrons with autism spectrum disorder (ASD). Library Research Round Table Forum at ALA
Annual Conference 2017 in Chicago, IL.
Phillips, A. (2015). Digital citizenship and digital literacy as means of preventing cyberbullying
among young adults. Ethics Special Interest Group Panel Session, Association of Library
and Information Science Education (ALISE) Annual Conference 2015 in Chicago, IL.
Phillips, A. (under review). I’m not going this post this.: Visual disinformation in online
engagement. Association of Internet Researchers (AoIR) Conference 2024. Sheffield, UK.
Kitzie, V. L., Gibson, A., Phillips, A., & Matos, A. (2020). EDI Series: Prioritizing marginalized
populations in information science. ASIS&T Annual Meeting 2020. Virtual.
Taylor, N. G., & Phillips, A. (2020). What do youth service librarians need? Reassessing goals and
curricula in the context of changing information needs and behaviors of youth. ALISE
Annual Conference 2020. Virtual.
Phillips, A. and Taylor, N. (2020). What do youth service librarians need? Reassessing goals and
curricula in the context of changing information needs and behaviors of youth. Youth
Services SIG Panel. Association of Library and Information Science Education (ALISE)
Annual Conference 2020. Virtual.
Phillips, A. (2017). Finding what fits: Approachability of makerspaces and making in the library.
Libraries 2.017: Makerspaces Virtual Conference.
Phillips, A., & Anderson, A. (accepted). Accessibility over accommodations: Inclusive teaching
practices for neurodivergent students. Disabilities in LIS SIG panel proposal. Association
for Library and Information Science Education (ALISE) Annual Conference 2024 in
Portland, OR.
Phillips, A., & Anderson, A. (2022). Meeting the needs of all: Improving the accessibility and
equity of makerspaces. Play Make Learn Conference 2022 in Madison, WI.
Anderson, A., & Phillips, A. (2022). Meeting the Needs of Our Disability Community: Building
Inclusive Spaces. Public Library Association Conference 2022 in Portland, OR.
Phillips, A., & Anderson, A. (2021). Building Inclusive and Equitable Makerspaces: Making the
Case for Accessibility. The Arc‘s National Convention 2021. Virtual.
Phillips, A., & Anderson, A. (2019). Zeroing in: Focusing on teen needs. YALSA Young Adult
Services Symposium 2019 in Memphis, TN.
Phillips, A., Burns, D., & Grove, C. (2018). Advancing mental health within the profession:
Techniques and narratives for increased understanding. American Libraries Live.
Phillips, A. (2015). You have my empathy: What does empathy look like in the library? American
Library Association Annual Conference 2015 in San Francisco, CA.
Phillips, A. (accepted). Reflecting on ourselves and our work: Supporting the mental health and
wellbeing of public library workers. Wisconsin Association of Public Libraries (WAPL)
Annual Conference 2024 in Stephens Point, WI.
Phillips, A., & Anderson, A. (2022). Makerspaces and accessibility. Wisconsin Association of
Public Libraries (WAPL) Annual Conference 2022 in Waukesha, WI.
Phillips, A., Rogowski, A., Lee, V., & Recker, M. (2018). STEM-geared making for the busy
librarian. Utah Educational Library Media Association (UELMA) Annual Conference 2018
in West Valley City, UT.
Hansen, J., Phillips, A., Lee, V., & Recker, M. (2017). Makerspaces and school libraries: From
librarianship practices to implementation strategies. Utah Library Association Annual
Conference 2017 in Sandy, UT.
Phillips, A. (2023). Facing a troubled library landscape: More compassionate & empathetic
library work for all. Pennsylvania Library Association (PaLA) Annual Conference in Pocono
Manor, PA.
Phillips, A. (2017). Making in the library and connected learning. In Crystle Martin & Linda Braun
(Workshop Facilitators), Connecting youth interests to success: Frameworks and
strategies for informal educators. Digital Media & Learning (DML) Conference 2017 in
Irvine, CA.
Phillips, A. (2023, March 14). Burnout and tough patron interactions. Virtual Presentation for
Michigan Library Association.
Phillips. A. (2021). More than resiliency: Taking care of library workers in moments of crisis.
BLOSSOM Virtual Conference 2021.
Phillips, A. (2020). Keynote Speaker. South Dakota Library Association Annual Conference 2020.
Virtual.
Phillips, A. (forthcoming, April 2024). We need more than just yoga and meditation: Really
supporting the mental health needs of librarians and library workers. Indiana State
Library. Webinar.
Phillips, A. (2016). Assessing and improving your library's social media presence. Jewish Library
Association Annual Conference 2016 in Charleston, SC.
Phillips, A. (2015). Cyberbullying and the public librarian: How can I help? Public Library
Association. Webinar.
Anderson, A. & Phillips, A. (2023). Accessible making: Learning from our patrons and our peers.
LibLearnX in New Orleans, LA.
Coleman, L.- E., & Phillips, A. (2022). Unboxing Empathy and Equity. International School of
Information Management.
Phillips, A. (2018). New Member Round Table Presidential Program. American Library Association
Annual Conference 2018 in New Orleans, LA.
Anderson, A., & Phillips, A. (2021). Makerspace designed for all: Creating equitable and inclusive
learning environment in libraries. American Society of Information Society and
Technology (ASIS&T) Annual Virtual Conference 2021.
Meter, D., Beckert, T., Budiszewski, R., & Phillips, A. (2019). Social cognitive predicators of
cyberbullying: Media creating and forwarding. Presented at the 2019 Biennial Meeting of
Society for Research in Child Development.
Wood, J., Phillips, A., & Mardis, M. (2016). Public and school libraries in the Florida Panhandle:
Straddling the Digital Divide. Poster Session at 8th International Conference on Qualitative
and Quantitative Methods in Libraries in London, UK.
Phillips, A. & Gordon, K. (2023). The wellbeing and mental health care of library and information
studies doctoral students. American Library Association Annual Conference 2023 in
Chicago, IL.
Anderson, A., & Phillips, A. (2022). Reconnect with library patrons with disabilities: Design or
reset your makerspace to be accessible. American Library Association Annual Conference
2022 in Washington, D.C.
Phillips, A., & Coleman, L-E. (2019). Help you, help them: Museum professional empathy training.
The American Association of Museums (AAM) Annual Conference 2019 in New Orleans,
LA.
Lee, V. R., Recker, M., Phillips A., & Rogowski, A. (2018). An asset-based framework for youth
maker development in libraries. Structured poster session at the American Education
Research Association (AERA) 2018 in New York, NY.
Phillips, A., & Anderson, A. (2017). Cyberbullying and young patrons with autism spectrum
disorder (ASD). Works-in-Progress poster session at the Association of Library and
Information Science (ALISE) Annual Conference 2017 in Atlanta, GA.
Phillips, A. (2016). The empathetic librarian: Rural librarians as a source of support for
cyberbullied rural young adults. Work-in-Progress poster session at the Association of
Phillips, A., Skinner, J., & Chatham, J. (2015). Cats in Space: Educating the public while searching
for cat likeness in NASA satellite images. Works-in-Progress poster session at the
Association of Library and Information Science Education (ALISE) Annual Conference 2015
in Chicago, IL.
Phillips, A. (2014). More than just books: Librarians as a source of support for cyberbullied young
adults. Work-in-Progress poster session at the Association of Library and Information
Science Education (ALISE) Annual Conference 2014 in Philadelphia, PA.
Rogowski, A., Phillips, A., Lee, V., & Recker, M. (2018). STEM-geared Making for teens in the
library. Utah Library Association (ULA) Annual Conference 2018 in Provo, UT.
Cain, R., & Phillips, A. (2017). From participant to mentor, A case study of youth interest
development in a Makerspace. Student Research Symposium at Utah State University in
Logan, UT.
TEACHING
Faculty
Masters Level:
Undergraduate Level:
Lead Instructor
Undergraduate Level:
Teaching Assistant
Masters Level:
SERVICE
Student Advising
Faculty Advisor, ALA Student Chapter, School of Information Studies, University of Wisconsin-
Milwaukee
Hannah Reed, Graduate Student Master of Library and Information Studies (MLIS), School of
Information Studies, University of Wisconsin-Milwaukee
Heather Ryan, Graduate Student Master of Library and Information Studies (MLIS), School of
Information Studies, University of Wisconsin-Milwaukee
Kathleen Wheller, Graduate Student Master of Library and Information Studies (MLIS), School of
Information Studies, University of Wisconsin-Milwaukee
Reviewing Activities
Regular reviewer for the Journal of the Association of Information Science and Technology
(JASIS&T)
Regular Reviewer for Journal of Education for Library and Information Science (JELIS)
MPL. (to appear). An interview: History of the American public library. Friends of the Milwaukee
Public Library podcast.
WPR. (2022). How libraries are adjusting to the digital age. The Larry Meiller Show.
https://www.wpr.org/shows/how-libraries-are-adjusting-digital-age.
CBS58 (2022). The future of digital learning: Libraries changing with the times.
https://www.cbs58.com/news/the-future-of-digital-learning-libraries-changing-with-the-times.
Member, Diversity, Equity, and Inclusion Committee, School of Information Studies, University of
Wisconsin-Milwaukee
Member, MLIS Curriculum and Program Committee, School of Information Studies, University of
Wisconsin-Milwaukee
Member, Chancellor’s Leadership Council on Diversity, Equity, and inclusion (DEI), University of
Wisconsin-Milwaukee
Professional Associations
Co-Convenor, Health - Special Interest Group, Association of Library and Information Science
Education, 2023-2024
Board Member, Young Adult Library Services Association, 2019 - 2023, American Library
Association
Chair, Library Research Round Table, American Library Association, 2020- 2021
Chair, Special Interest Group Information Ethics and Policy, Association of Information Science
and Technology, 2020 – 2021
ALA Division Councilor, 2019-2021, Young Adult Library Services Association, American Library
Association
Chair-Elect, Library Research Round Table, 2019- 2020, American Library Association
Co-Chair, Special Interest Group Youth Services, Association of Library and Information Science
Education, 2018 – 2021
Chair-Elect, Special Interest Group Information Ethics and Policy, Association of Information
Science and Technology, 2019 - 2020
Treasurer, Special Interest Group Information Ethics and Policy, Association of Information
Science and Technology, 2017 - 2019
Secretary/Treasurer, Library Research Round Table, 2017 - 2019, American Library Association
Taskforce Member, Presidential Advisory Taskforce, Young Adult Library Services Association,
2017 - 2018, American Library Association
Chair, Nominating Committee, New Members Round Table, 2017 - 2019, American Library
Association
Member, Special Interest Group Information and Learning Sciences (InfoLearn), Association for
Information Science & Technology
Member, Research Journal Advisory Board, Young Adult Library Services Association, 2017 -
2018, American Library Association
Member, Governance Committee, New Members Round Table, 2017 - 2019, American Library
Association
Chair, American Library Association 2017 Local Arrangements Committee, Young Adult Library
Services Association, 2016 - 2017, American Library Association
Member, American Library Association Conference Committee, Young Adult Library Services
Association Representative, 2016 - 2017, American Library Association
Member, American Library Association Committee on Professional Ethics, Young Adult Library
Services Association Representative, 2016 - 2017, American Library Association
Member, Nominating Committee, New Members Round Table, 2016 - 2017, American Library
Association
Member, Governance Committee, New Members Round Table, 2015 - 2017, American Library
Association