EXPRESSIONS TO

CLARIFY
INSTRUCTIONS
By : Siti Juriyah ☺️
WHY DO WE CLARIFY SOME
INSTRUCTION OR
INFORMATION?
Clarifying is used :
✅When you dont understand someone
✅When you can’t really hear someone
✅ When someone’s opinion isn’t clear
✅ When the speaker’s thought are not
connected
✅ When you need more details
✅ When you are unfamiliar with the
topic or word used
Some expressions used
for further explanation:
-
Be specific, please
-
Let’s summarize
-
Sorry, but I dont get it
-
Could you explain that to me
again?
-
Wait, what?
-
So, you felt online services were
complicated? What was
complicated about it?
-
When did you first realize that
giving presents online was
difficult?
-
Sorry, If I was unclear. What I
mean is …..
-
When you said …. What did you
mean?
-
Could you repeat …?
 The expressions to say that you understood
are :

I got it. Thank you!

Ah, I see. Thanks for clarifying.

Now, I understand. Thanks a lot.

Clarification can also assist a speaker to open and expand his or her
thoughts. Examples:
When did you open your first online service? (Closed question)
Why were you sure that it was your passion? ( Open question)
🍀 Sorry, but I’m unsure about what you mean? Could you repeat,
Please?
ASKING FOR CLARIFICATION
-
Conversation!
Security guard : "Sir, you are not allowed to throw garbage here."
Michael: "Excuse me?"
Security guard : "You can't throw garbage here, sir."
Michael: "Excuse me, where can I take out the trash?"
Security guard: "You can dump it near the front yard."
Michael: "Can you repeat?"
Security guard: "You can throw it in the front yard, sir."
CONVERSATION 2
Mother: "Vera, please go to the convenience store and buy me some soy sauce, salt, pepper,
scallions, garlic and oyster sauce."
Vera: "Fine. Can you repeat what items should I buy?"
Mother: "Soy sauce, salt, pepper, scallions, garlic and oyster sauce."
Vera: "White pepper or black pepper?"
Mother: "Just white pepper."
Vera: "I'll write it."